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- Hayes Park Nursing & Residential Home







Hayes Park Nursing & Residential Home offers a versatile range of care packages from an experienced team of Nurses and Carers, incorporating innovative methods and adhering to standards recognised by fellow health professionals and regulators.
Residents have 24-hour access to nursing and personal care, while enjoying numerous activities and personal interests thanks to the home's policy of supporting the pursuit of a satisfying daily lifestyle.
The team is proud to share that...
Care Provided by Hayes Park Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Rates will vary for single or ensuite facilities.
Please contact the home for exact pricing.
Contact Hayes Park Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Blissful Care Homes
- Private Owned
Person in charge
- Adrian Augustyn(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (25)
- Couples/Companion Rooms (12)
Visiting
- Happy to be supporting safe visiting. Please contact the home with your specific visiting request.
Parking
- Have visitors parking on site. There is also off site parking available on the public roads outside.
Hayes Park Nursing & Residential Home Reviews (37)
Hayes Park Nursing & Residential Home has a Review Score of 9.4 (9.355) out of 10, based on 11 reviews in the last 2 years.
Over all time Hayes Park Nursing & Residential Home has 37 reviews.
The staff here are wonderful, they are kind, patient and attention to detail. We have no issues with the care received. The care home has had some painting done and can see some updating is taking place which will only improve their already good rating thank you to all the staff for their care for my mum it's really appreciated
Thank you for your wonderful review. We're delighted to hear that you've been happy with the care your mum receives and that our team's kindness, patience and attention to detail have made such a positive impression. It's also lovely to hear that you've noticed the improvements taking place around...
Excellent service, very happy with all services provided.
Thank you for your kind feedback. We're delighted to hear that you're happy with the care and services provided at Hayes Park. We are committed to delivering high-quality, person-centred care in a safe, comfortable and welcoming environment, and your comments mean a great deal to our team. Thank you for taking the time to share your experience.
The staff continually show great care and support, and their hard work is really appreciated.
Thank you for your lovely review. We're delighted to hear that your father enjoyed such a special 98th birthday and that our team helped make the day memorable for him and your family. At Hayes Park, we believe in celebrating important milestones and creating meaningful moments for our residents....
Clean.
Activities for residents.
Maintenance very good.
Thank you for your positive feedback. We're pleased to hear that you find Hayes Park clean, well maintained and supported by pleasant staff, with activities available for residents. We are committed to providing a comfortable, welcoming environment for both our residents and our team. Your comments are much appreciated and will be shared with everyone.
Mother has received wonderful care for five years now, with lovely staff observing all her particular needs and always cheerful. Can't thank them enough.
Best wishes from all of us at Hayes Park.
We are very happy with all the staff. The residents seem to be happy and content, we feel very welcome to the home when we walk in. Very warm and lovely.
Thank you so much for taking the time to leave us a review. We are so pleased that you feel welcomed when you visit, and that you can feel the happy and comfortable environment we maintain at Hayes Park. All our staff work hard to ensure residents are comfortable, safe and at peace in their home. Thank you once again, from all of us at Hayes Park.
Visiting my aunty I was always very happy with her care. She was happy here and had a big smile. Nicola had a very varied list of activities that the residents could do, and all were a lot of fun. Further, the home gave good medical care to my aunt, making her time there as pain-free as possible.
Thank you very much for your kind review. We are so pleased to hear that your aunty was happy and well cared for during her time with us. It is wonderful to know that she enjoyed the activities provided and that they brought her so much enjoyment.
We are also glad to hear that our team were able...
The management are very helpful and kind, and the staff are helpful and kind. My dad loves it there, and over the four years he has been there he has put on weight. He loves the meals, the staff and management.
Best wishes from all of us at Hayes Park.
Since mum has been in the home (13 weeks) she has thrived! As a family we can relax knowing she is being cared for by professional staff. We are confident that all her needs are being managed whether medically or being stimulated by the engagement team. Whenever we visit or call, regardless of who we talk to, they know who mum is and can give us a general update on her well being and activities.
Thank you so much for taking the time to leave us a review! Your kind words and positive feedback means a lot to us and we will be sure to share this with the our team! We do our utmost to ensure our residents are always well cared for, safe and happy! So we are really pleased to hear your feedback and so glad your mum is thriving! Best wishes, from all of us at Hayes Park Nursing Home.
The staff are so friendly, helpful and caring. Always happy to see us, and Mum has a good relationship with them.
Thank you so much for taking the time to leave us a positive rating. We appreciate your feedback. Best wishes from all of us at Hayes Park Nursing Home.
Staff are very friendly and hard working.
Thank you so much for your glowing review and for taking the time to leave us a positive rating. We do appreciate all feedback. Best wishes from all of us at Hayes Park Nursing Home.
I am very pleased with the quality of care my mother has had and the hard-working staff there. There is always some kind of entertainment going on; bingo, drawing, exercise and much more. Thank you all at Hayes Park Nursing & Residential Home.
Thank you so much for your kind words and for taking the time to leave us a review! We will share your feedback with our team who will be so pleased to hear that you are happy with our care and activities! We do try to keep activities varied, fun and also person-led so that the residents truly...
The management have been so supportive and constantly checking in to ensure everything is up to a high standard.
Thank you so much for leaving us a wonderful review! We are so pleased to hear that you are happy with the care and service we provide. It is our main priority to make sure all our residents are looked after well, according to their personal needs and with respect and dignity, whilst we deliver the...
My Mother-in-Law has resided at Hayes Park for over 2 years now and is content and her needs well catered for as she is confined to bed/wheelchair. During this time she has grown in confidence by mixing with the other residents and joining in the various fun activities organised by the staff. She has also gained weight! The staff recently helped us to celebrate her 91st birthday by providing a warm room with tables/chairs etc for close family to attend which we all enjoyed immensely. All staff are friendly and always available for a face-to-face chat when we visit and as we are able to have email and telephone contact with the manager/nurses/office staff any concerns or queries are immediately responded to. We are also kept well up to date with her daily life by photographs and comments posted on the home's online page. We do and we would highly recommend this care home to others.
Thank you so much for your kind review! This means a lot to us as we are always striving to provide the best care and a warm, homely, safe and friendly environment for all our residents. Your mother-in-law has made tremendous progress whilst being in our care and it has been a pleasure to witness...
It meets the needs - language, food, religion - well done.
Thank you so much for your kinds words and leaving us a review! We strive to make sure our residents feel at home and are empowered to make decisions and choices that help foster their independence. It was a pleasure to take care of your mum! We do offer a variety of menus and TV options to cater...
They set up frequent activities to keep everyone occupied, are aware and attentive to the medical details, and also keep family in the loop.
The rooms and space are clean and well looked after, and they also have good security in place for peace of mind.
Overall, this is a wonderful and safe place, with the most amazing staff you could ask for.
It has been a pleasure to look after your father and we are so happy to hear that you are so pleased with the care and service that we provide and that our communications with you are so useful in keeping...
Beenhere is a service user for about 18 months. I enjoy living here. I get my freedom to go out with family as and when I want. I'm offered a reasonable amount of good food. Staff and nursing staff are great players, always ready to give help or advice.
Hayes Park Nursing & Residential Home could not have been more helpful when we wanted to celebrate my parents sixtieth wedding anniversary, they provided a separate small room to allow my mum and dad and a few relatives to celebrate (within the confines of the existing Covid rules) and not to overwhelm my mum who has dementia. All I can say is thank you it was a brilliant success and a memory for my dad.
Carers - smiles always on their faces, very caring of all residents alike no matter what is required or their needs.
Nurses - always at hand, any concerns regarding medication or patient requirements prompt at responding to anything.
Handyman - very helpful, polite and courteous will help with anything anytime.
My whole family have been delighted with my mother's progress, given that she initially arrived at Hayes Park Nursing & Residential Home some fifteen months ago on an end-of-life care pathway. The progress my mother has made is due to the standard of care she has received over the past year. She recently celebrated her 90th birthday and the staff were most helpful in enabling the family to celebrate with her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hayes Park Nursing & Residential Home.
There are no upcoming events for Hayes Park Nursing & Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hayes Park Nursing & Residential Home.
Accreditations
There are no accreditations posted yet for Hayes Park Nursing & Residential Home.
Meet the Team (5)

I am a qualified nurse who started to work in the health and social care industry in 1996. I have since worked in various settings, gaining skills and experience through each of these, including hospital and care home services.
I joined Hayes Park Nursing Home in 2013. During my employment here, I have managed to build a strong, dedicated team and have greatly enjoyed working together with them. I prioritise the safety and wellbeing of our residents above everything and enjoy creating a homely atmosphere within nursing home with my team.
In my spare time I like gardening and DIY.

I began my career in the healthcare sector in 1994 when I was new to the country. Being young and ambitious, the healthcare field welcomed me with comforting arms to new opportunities, which still exist thirty years later. Every day brings its own set of challenges but it also brings a deep sense of purpose. I began my journey as a Healthcare Assistant here at Hayes Park and I quickly realised this role was more than just a job - it’s a commitment to being there for people at a stage in life when they need compassion, patience and care the most.
I then progressed to a Senior Carer and later a Patients officer which is a hybrid role that sits between clinical care and emotional support. Being a Patient’s Officer still means being a Carer, just not in the traditional sense. It means that I am often the person families turn to when they have questions, concerns or need reassurance. And for the residents, I am someone they know they can talk too; someone who listens, advocates and makes sure their voices and needs are heard.
Now I am a Personal Service Manager. One of my key responsibilities is managing new admissions. Moving into a residential and nursing home can be overwhelming for both the resident and their family so I’m here to guide them through the process; helping with paperwork, answering questions and offering compassionate support. What I love most about my role is that it allows me to bring humanity into a system that can sometimes feel clinical.
Every day is different, but every day matters. As a team we strive to create an environment where people feel safe, understood and valued and that is something I am very proud of.

Nursing Home for the past 15 years. I have had the best days of my life
during my time working at Hayes Park. The reason for this, is down to our management and my colleagues. I have been getting very good cooperation and support from them to be able to do my role well. I love the good atmosphere we have, working in a comfortable environment without any mental stress, this makes it easier to do my job well at Hayes Park. I am very happy to work here in every sense!

I am Amicha Ramgi, I like to be called “Ani”. I have been working at Hayes Park since 2009. I started as a Health Care Assistant (HCA) and have also worked as a cook for 2 years. I'm now a dedicated Senior HCA and CHAP, so am extremely proud of my achievement!
I enjoy providing patient-centred care, and have spent 15 years working as a HCA before I become a CHAP in 2021. In 2024 I become a Moving and Handling Trainer for all my colleagues too. I have achieved a lot since I joined Hayes Park and am so proud of this.
Throughout my career, I’ve been helping my residents recover and regain health. This is what keep me motivated every day. I'm committed to providing my residents with the best care possible. I love to make people laugh and have a knack for putting my residents at ease. I always practise compassion and understanding as I know how important this is to the wellbeing of my residents.

My name is Nicola and I first started working at Hayes Park 12 years ago, as a Kitchen Assistant. I had the opportunity to work as a Activities Coordinator which I love, as I like talking and getting to know my residents better. We stay busy doing a variety of activities, from arts and crafts, to baking and cooking, sensory and motor activities, exercise and various games, role play and much, much more!
Frequently Asked Questions about Hayes Park Nursing & Residential Home
What types of Care is Hayes Park Nursing & Residential Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hayes Park Nursing & Residential Home have?
There are 25 Single Rooms and 12 Couples/Companion Rooms.
What are the Facilities & Services at Hayes Park Nursing & Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hayes Park Nursing & Residential Home to the centre of Leicester?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hayes Park Nursing & Residential Home to verify any information. View our terms and conditions. Hayes Park Nursing & Residential Home has an Enhanced Service -more info.