Rutland Care Village, Oakham, Rutland
Rutland Care Village, Oakham, Rutland
Rutland Care Village, Oakham, Rutland

The Rutland Care Village comprises four separate care homes with nursing. Offering care to those who have needs associated with old age, physical disability, mental health and dementia. The Brambles Social Centre and twenty-four cottages in the grounds whose occupants can enjoy a high level of support delivered direct to their own homes at any time of the day or night.

Group: Prime Life Ltd

Person in charge: Piotr Batory (Manager)

Local Authority / Social Services: Rutland County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 82 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 82

Rooms with ensuite WC: 82

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Rutland Care Village: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 01 Feb 2018

Single room with full en-suite bathroom

Reviews

8.4 Rutland Care Village has a Review Score of 8.4 (8.389)

The Review Score of 8.4 (maximum of 10) for Rutland Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Rutland Care Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.706 for Rutland Care Village is calculated as follows: ( (49 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 68 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.683 Points relating to the number of positive Reviews for Rutland Care Village is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 16.4 positive Reviews (82 registered maximum number of service users ÷ 5). 3 Reviews ÷ 16.4 Target = 0.183

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rutland Care Village?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rutland Care Village

  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • more

My father passed away in the Rutland Care Village in September 2017. After a stay in Peterborough Hospital it was determined he could no longer be cared for at home (he had pancreatic cancer). The staff were not only competent, they were extremely caring, patient and kind to both my father and to the family.

How likely would you be to recommend Rutland Care Village? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During the six weeks that my brother was a resident in Rutland Care Village, we were very impressed with the treatment he received. We visited on several occasions (unannounced) and always found him to be as happy and comfortable as his condition allowed. We were also impressed with the sympathetic reaction when he passed away. A big thank you to all concerned.

How likely would you be to recommend Rutland Care Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

On first visiting Cottesmore Lodge I was impressed with the friendly, caring and professional manner in which staff interacted with residents. The Lodge was spotlessly clean and safety measures were evident. My aunt has now been a resident there for 15 months and in that time my first impressions have been confirmed and strengthened. Residents are treated with kindness, dignity and gentle humour. Their needs and happiness are paramount and are at the heart of care in the unit. Nothing appears to be too much trouble for the staff and they are unfailingly welcoming to relatives. Management and all staff work hard to make the unit a true 'home-from-home' for the residents. My aunt is well cared for and is happy and I could not wish for more than that. 'Well done' and a big 'thank you' to all the staff at Cottesmore Lodge.

How likely would you be to recommend Rutland Care Village? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Wednesday 30th December 2015. Two meetings arranged to review funding and care: Firstly funding meeting at 10.30 2/12/15 Representatives of NHS and social care together with family representatives, nursing and care management. Notes were methodical and rigorous which was essential for funding review. It was obvious that a high professional standard of monitoring and evidence based care had taken place which was our priority for the one we loved. The arrangements were pleasant and staff emphatic which made it easier to deal with the due processes concerning the care of our sister. Both meetings were respectful of the emotion involved. Both were at a high professional standard.

How likely would you be to recommend Rutland Care Village? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Belvoir Court has been my mother's "home" for 4 years and I have nothing but praise for the service and care we have received. I have been present at varying times during the day and night and have always been impressed by the empathy and attitude of the staff. The hours are long and remuneration poor but this does not prevent them from providing "sterling" care to all residents and relatives alike. This is a modern facility with well trained staff who deliver an excellent service at all the various stages. They are adaptable and enable residents to maintain their dignity at every stage of life.

How likely would you be to recommend Rutland Care Village? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been here nearly 5 years. She is well cared for, staff are polite and engage with residents. There have been problems in the past but I feel it is doing well under current management. Rooms are cleaned regularly and staff cope well with changeover of residents. Special requests (private room, particular food can usually be met).

How likely would you be to recommend Rutland Care Village? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Rutland Care Village