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Grosvenor House Care Home

19 Back Street, East Stockwith, Gainsborough, Lincolnshire DN21 3DL
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The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
Grosvenor House Care Home, Gainsborough
Grosvenor House Care Home, Gainsborough
Grosvenor House Care Home, Gainsborough

Grosvenor House Care Home – A Place to Truly Feel at Home

Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.

As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.

Life at Grosvenor House...  

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Care Provided by Grosvenor House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,500£950 - £1,500
Residential Dementia Care£950 - £1,500£950 - £1,500
Nursing Care£950 - £1,500£950 - £1,500
Nursing Dementia Care£950 - £1,500£950 - £1,499

Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Grosvenor Care Homes
  • Private Owned

Person in charge

  • Denise Green (Nursing Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • open door policy

Parking

  • Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.

Grosvenor House Care Home Reviews (107)

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10

Grosvenor House Care Home has a Review Score of 10 (9.996) out of 10, based on 38 reviews in the last 2 years. Over all time Grosvenor House Care Home has 107 reviews.

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Review from Donna W (Niece of Resident) published on 11 March 2021 Submitted via Postal Card
Overall Experience

Moving my uncle to Grosvenor House was really difficult as a family as it was so unexpected. The amazing team at Grosvenor House have supported us throughout. Communication has been so helpful and has made us feel so reassured. I would like to thank Grosvenor for the incredible support network they have already become for our family.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your lovely feedback. We are extremely pleased you are part of our Grosvenor House Family!

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Review from Philippa P (Daughter of Resident) published on 23 February 2021 Submitted via Website
Overall Experience

My father was at Grosvenor for around 20 months, he had Dementia and Alzheimers. The staff and their care was to a high standard, my Mum was given support and reassurance with regard to any issues about my Dad. Meals were freshly prepared and were organised around what Dad wanted to eat. The home is set in a quiet village, the gardens have been beautifully kept for all residents to enjoy, including the patio area. Dad's room with ensuite was very clean and restful. The home is kept to a high standard. My Mum and myself were very happy with his care.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you for your lovely feedback! It is always brilliant to hear that our families feel supported by us. After all, we are one big extended family! Thank you for choosing to become part of our Grosvenor House Family!

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Review from Nick W (Son of Resident) published on 23 February 2021 Submitted via Website
Overall Experience

My mother spent the last 4 years of her life at Grosvenor House. She was unable to communicate properly and was bedridden for all of that time. The staff and care were wonderful and although she couldn't socialise with the other residents they went to great lengths to keep her cheerful and included. It was obvious that all the staff from the cleaners to the nurses and managers cared deeply about the residents and their well-being. I am really pleased that we chose Grosvenor House for my mother's final years.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you for such lovely feedback. It is always great to hear that families find our team to be caring, they truly are our greatest asset. Thank you for choosing to become part of our Grosvenor House family.

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Review from Sandra L (Daughter of Resident) published on 23 February 2021 Submitted via Website
Overall Experience

Mum has been a resident for almost 4 years. During that time she has been extremely well cared for including times when she has been very unwell. I have always been informed of what is happening even though the last difficult months. The home is very clean and modern and all of the staff are outstanding in their care of the residents. They have organised so many activities for the residents whilst our contact with them has been difficult over the last months. All this has given the family peace of mind that she is well looked after and genuinely respected and loved as part of the Grosvenor family.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

We are so pleased you find the care we provide outstanding. We pride ourselves on providing the highest quality of care. Thank you so much for your feedback and also for choosing to become part of our Grosvenor House family.

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Review from David E (Son of Resident) published on 22 February 2021 Submitted via Website
Overall Experience
My mother and her sister became residents about 7 years ago and always have had excellent care.
In recent times during the Covid pandemic, the staff have worked so hard to maintain the safety of the residents whilst allowing some contact with relatives. My mother is 94 and survived Covid this January thanks to the excellent care and careful infection control which I believe minimised the viral load my mother had to fight.

All the staff were excellent at responding to daily requests for updates on her condition despite the significant pressure they were all under. Our family cannot thank them enough.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you so much for your feedback. It has been our pleasure to care for your family for all these years. The pandemic has definitely presented us with new challenges but we are so pleased that you have been happy with our response to these difficult times. Thank you for choosing to become part of our Grosvenor House family!

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Review from Ian S (Son-in-law of Resident) published on 15 February 2021 Submitted via Website
Overall Experience

A great care home with fantastic facilities that will always try to go above and beyond what is expected. The response to the Covid outbreak restrictions enabling residents to continue to have visits was a fantastic effort. This was something that was really appreciated by all of the family!

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you so much. We are so pleased that you have been happy with our response to the pandemic. We are glad you find our facilities fantastic, our favourite is our Whitby Spa!

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Review from Suzanne C (Niece of Resident) published on 11 February 2021 Submitted via Website
Overall Experience

The care given to Auntie during her stay at Grosvenor House was outstanding. The staff were always kind, patient and compassionate, and their dedication to the well-being of all their residents is second to none, with a general willingness to go that extra mile. An exceptional support network is extended to family members too and they are always warmly welcomed, informed, and consulted. Throughout the Covid pandemic and the subsequent restrictions, staff have worked tirelessly to maintain as much family contact, as possible whilst ensuring the safety of all concerned. I am so grateful that Auntie was able to spend her final months in the care of the Grosvenor House 'family' and I cannot thank them enough for all they did for her. Five-star treatment indeed.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you for such heartfelt words. It has been our pleasure to welcome you and your family into our Grosvenor House Family. We are extremely pleased that you have been happy with our approach to the pandemic as we understood the importance of maintaining those special moments with families. We all hope you are well and please do keep in touch!

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Review from Judi J (Daughter of Resident) published on 11 February 2021 Submitted via Website
Overall Experience

I cannot praise Grosvenor care home enough for everything they have done during this horrendous pandemic. My dad has been cared for in this past month very well, he had to self isolate, which was hard for him, but he is now getting back to his usual self with help from everyone there. I cannot praise the staff enough, they deserve medals. I can fully recommend the home to anyone that asked without any doubt.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you so much for such lovely words. The pandemic has made it extremely difficult for everyone but we are so pleased you have been happy with our approach. We strive to provide the highest levels of care and support for everyone at all times. It is a pleasure to have you and your family as part of our Grosvenor House Family.

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Review from Gill J (Daughter of Resident) published on 11 February 2021 Submitted via Website
Overall Experience

The care given to Mum went above and beyond at Grosvenor. Every member of staff knew Mum and knew me. It truly felt as though we were among a very caring, yet extremely professional family group. If and when I need the same care, my dearest wish is that Grosvenor House Care Home will be exactly as it is now and they will allow me the privilege of bringing one of their residents, genuinely cared for and loved.

Reply from Lauren Green, Wellbeing Lead. at Grosvenor House Care Home

Our Grosvenor House Family is an extremely special one and it has truly been our pleasure to have you and your family as part of that. Thank you for such incredibly kind words.

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Review from Rachel S (Daughter of Resident) published on 11 February 2021 Submitted via Website
Overall Experience

My mum moved into Grosvenor during the first lockdown, which was difficult as a family. We were unable to meet the staff and even see mum's room. Both mum and us were supported through this with video calls and nothing being too much trouble. Even during lockdown, we were made to feel part of everything. My mum thrives in this environment coming on in leaps and bounds. I can't thank the home and staff team enough. Knowing mum is settled, happy and safe is the best feeling, knowing we made the right decision for mum.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you so much for your extremely kind words. It has been our absolute pleasure to welcome your family into our Grosvenor House Family.

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Review from Adrian P (Son of Resident) published on 10 February 2021 Submitted via Website
Overall Experience
Mum has been here since April 2020. She arrived in lockdown with dementia.

Mum settled in really well and the staff here have been simply amazing. They have made every effort to ensure we remained in contact with her as much as possible through the various stages of lockdown. Window visits, video calls and even outside meets. Nothing has been too much trouble. They have supported us through some tough times, really helping us come to terms with mum's illness as it has developed. We can’t wait for the day that Covid is gone and we can finally get to enjoy seeing Mum in her new home for real. Thanks for everything. And keep up the amazing work.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you for such lovely words. We have faced many challenges together but we are looking forward to creating so many memories with you as part of our Grosvenor House Family.

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Review from Becky W (Great-Niece of Resident) published on 29 January 2021 Submitted via Website
Overall Experience
I would just like to thank you all for caring for my Great Auntie during her time with you. Everything you did was with such care, effort and attention to detail. The activities you provided were amazing and all your residents always look so happy and well cared for.

I miss Auntie so much and it saddens me we couldn't visit as we would have done outside of Covid. I know it's a particularly difficult time for you right now but I hope you all stay safe and well. Thanks again.

Reply from Lauren Green, Wellbeing Lead at Grosvenor House Care Home

Thank you for your lovely words. The pleasure has always been ours in providing care for your Great Aunt. You will always be part of our Grosvenor House Family.

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Review from T J (Son of Resident) published on 15 July 2020 Submitted via Postal Card
Overall Experience

We and the family continue to be more than satisfied with the care provided. During this lockdown, we feel the staff have gone above and beyond to keep Mum safe and happy.

Reply from Lauren Green, Wellbeing, Engagement and Communication. at Grosvenor House Care Home

We are extremely pleased that you continue to be more than satisfied with the care that we provide here at Grosvenor House. We pride ourselves on always delivering the highest standards of care. Thank you very much for your kind words. Also a very special thank you for choosing to become part of our Grosvenor House Family.

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Review from M H (Daughter of Resident) published on 15 July 2020 Submitted via Postal Card
Overall Experience

Under the present circumstances, I believe the care given is outstanding. Everyone is well, which is wonderful, and we are grateful for all the hard work, and I personally appreciate and would like to thank the lady who is doing Mum's washing.

Reply from Lauren Green, Well-being, Engagement and Communication. at Grosvenor House Care Home

Thank you for your very kind words. We are pleased that you are satisfied with the care that we provide. We pride ourselves on providing the highest standards of care every single day. A special thank you for choosing to become part of our Grosvenor House Family.

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Review from L R (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card
Overall Experience

Mum went into care March 23rd due to deterioration in her condition already attended daycare and respite at the home. Care always very good, the staff are caring and very thoughtful. Mum always enjoyed her stay. Activities very good, taking all clients into account trying to keep them motivated during these difficult times. Of late the standards have slipped a little but I am sure this will be rectified.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you very much for your feedback. We are pleased that you are very satisfied overall. We pride ourselves on providing the highest standards of care. Thank you for raising your concerns and we hope that you are satisfied with the way we have resolved this. We will ensure that we review this with you in due course. A special thank you for choosing to become part of our Grosvenor House family.

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Review from J J (Niece of Resident) published on 9 July 2020 Submitted via Postal Card
Overall Experience

Very impressed with the care home during lockdown. They locked down swiftly setting up the ability to talk to our relatives by Skype or Face Time. They created a Facebook page allowing us to send photos and also see what they were doing. Lots and lots of fun activities. Well done Grosvenor House staff!

Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home

Thank you for your kind words! We are pleased you have been happy with our response to the current situation and are pleased with the additional communication methods we have introduced. They have been great!

Thank you for choosing to become part of our Grosvenor House Family.

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Review from Karen M (Daughter of Resident) published on 30 June 2020 Submitted via Website
Overall Experience

Both my parents were at Grosvenor House, and my mother lived there for over a year. My mother wasn’t always the easiest, but the staff were always fantastic and caring towards her. The facilities at Grosvenor were brilliant and my mother's room was the best I’ve seen with a fantastic kitchenette and private shower. There was also an amazing spa and garden. I feel very lucky that Grosvenor was there for my parents when they needed it, and I could relax knowing how well they were being cared for.

Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home

Thank you for your extremely kind words. I know that your mother made many friends during her time at Grosvenor House! We are so pleased that you found our facilities excellent, The Whitby Spa really is second to none! Thank you for choosing to become part of our Grosvenor House family.

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Review from P W (Father of Resident) published on 22 June 2020 Submitted via Postal Card
Overall Experience

This care home provides excellent care for all its members. Staff are caring and considerate and do their very best to make the residents feel at home. Wonderful staff - I cannot praise them enough. Activities are marvellous, excellent entertainment - a truly brilliant care home.

Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home

Thank you for your extremely kind words. It is very much appreciated. We are so pleased you feel the way you do about our home and our team! It’s a pleasure to have you as part of our Grosvenor House Family!

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Review from M T (Daughter of Resident) published on 19 June 2020 Submitted via Postal Card
Overall Experience
I have always found the staff very caring, professional and understanding, nothing is too much trouble. Love and dignity are shown at all times.

The activities throughout the month are very well throughout and executed they look great and the residents have a lovely time.

Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home

Thank you so much for your very kind review. We pride ourselves on providing the highest standards of care, support and love. We are so pleased you feel this way. It is a pleasure to have you as part of our Grosvenor House Family.

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Review from K M (Daughter of Resident) published on 15 June 2020 Submitted via Postal Card
Overall Experience

Mum seems happy here, so long as she can get outside for a cigarette! Mum worries about her clothing being used by others, but overall is happy with her care. The family are happy that she is safe, well-fed and clean. Thank you all.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you so much for your review. We are so pleased your Mum loves our garden facilities just as much as we do!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 27 Apr 2026

    Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...

  • 27 Apr 2026

    Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...

  • 27 Apr 2026

    Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...

Upcoming Events

There are no upcoming events for Grosvenor House Care Home.

Awards / Recognitions (24)

Accreditations

There are no accreditations posted yet for Grosvenor House Care Home.

Meet the Team (10)

Chris Bainborough
Chris BainboroughJob Title Director/ Nominated IndividualJoined 1986

Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.

We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.

Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”

Denise Green
Denise GreenJob Title Registered Manager/ Registered NurseJoined 2017

“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.

At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.

I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.

Hopefully, see you soon.”

Lauren Green
Lauren GreenJob Title Wellbeing, Engagement & CommunicationJoined 2020
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!

A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!

My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.

I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!

We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!

If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.

Donna Weatherell
Donna WeatherellJob Title Office AdministratorJoined 2020

Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!

I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!

It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!

If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you

Mike Masri
Mike MasriJob Title Head ChefJoined 2022

Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.

He brings both heart and expertise to every dish he prepares.

Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.

His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.

Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.

With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.

Jamie Denman
Jamie DenmanJob Title Clinical LeadJoined 2021

Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.

With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.

Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.

Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.

Megan Weatherell
Megan WeatherellJob Title Care AssistantJoined 2021

Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.

Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.

I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!

Joyce George
Joyce GeorgeJob Title Operational LeadJoined 2001

Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.

Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.

Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.

Chris Jacobs
Chris JacobsJob Title NurseJoined 2001

Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.

Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.

Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.

Melissa Brownbridge
Melissa BrownbridgeJob Title Enhanced Senior CarerJoined 2001

Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.

For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.

When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.

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