Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.
Grosvenor House Care Home has a Review Score of 10 (9.980) out of 10, based on 33 reviews in the last 2 years.
Over all time Grosvenor House Care Home has 93 reviews.
We really appreciate you sharing such a lovely review. It's wonderful to hear that your stepfather feels so well supported here, and we're delighted that his character shines through - our team truly enjoy his company. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us. Thank you for choosing to join our Grosvenor House family!
Thank you so much for taking the time to share such kind words. We are truly delighted to hear that your mum is feeling safe, happy, and improving in her health-it means the world to us. Our team is dedicated to providing compassionate, person-centred care, and it's wonderful to know that this has made such a positive difference for your family. Your appreciation will be shared with the whole team here at Grosvenor House, and it will mean a great deal to them.
Thankyou so much for your feedback! Our team is our greatest asset and we are so pleased that you have found them to be kind and respectful. We will be sure to pass on your kind words. Thankyou for joining our Grosvenor House Family!
Thankyou for such a heartfelt review. We are so pleased that you have chosen to join our Grosvenor House family and we love welcoming you each day to enjoy your lunch with your wife. We hope you enjoy our delicious menus each week just as much as we do!
Thankyou for such kind words about our home and our team and thankyou for entrusting us to provide care and support to your mum during this time. It has been an honour to do so. We hope that we can welcome you all back at one of our family days in the near future. Thankyou for choosing to become part of our Grosvenor House Family.
Thank you for your lovely review, our resident are the core of what we do . We truly believe in person centered care. We will continue to achieve as much as your mum wants to do in a safe manner .Thank you
Thankyou for such lovely feedback! We are so pleased that you chose to join our Grosvenor House family and we look forward to making more memories with your mum and your family!
Thankyou for your kind feedback! It has been our pleasure to welcome your mum for a period of respite. We really do pride our selves on creating a home from home stay! Thankyou for choosing to join our Grosvenor House Family!
Thankyou for such lovely feedback! We must say, we really do love how personal your Mum's bedroom feels! We love to make sure that our home looks as good as it possibly can with frequent upgrades! Thankyou for choosing for join our Grosvenor House Family!
Thank you for your kind review. We are so pleased you enjoyed your first visit to Grosvenor House and we look forward to welcoming you again soon!
Thank you for your lovely review. We really do pride ourselves on our delicious home made food! We hope you have been able to share a meal with us recently! Thank you for choosing to join our Grosvenor House Family!
Thank you for such a kind review! It has been an absolute pleasure to welcome your family and your mum as part of our Grosvenor House family! We hope you have had the opportunity to share some of our great food with us. Thank you for choosing to become part of the Grosvenor House family.
Thank you for your kind feedback! We are so pleased that you have found our team helpful! We hope you have had the opportunity to share a meal with us! Thank you for choosing to be a part of our Grosvenor House Family!
Thank you for such a lovely review! It is such a big step when first accessing care and support and we make it our aim to make this transition as easy as possible for all involved. It has been our pleasure supporting your mum with this step! Thank you for choosing to become part of our Grosvenor House Family.
We are so pleased you find our staff caring and friendly! We certainly do have a great team!
Thank you for such kind feedback! We love being able to share these special moments with families and friends! We hope to see you at our Christmas celebrations! Thank you for choosing to become part of our Grosvenor House Family!
Thank you for your feedback! We are so pleased that you find our care fantastic! Thank you for choosing to become part of our Grosvenor House Family!
Thank you for such lovely feedback. We pride ourselves on going the extra mile for our families so they are able to share special memories together with their loved ones. Thank you for choosing to become part of our Grosvenor House Family!
Thank you for your kind feedback! Our VIP electric taxi is just one of the fabulous facilities we have available to the people we support at Grosvenor House! We hope you enjoyed travelling in style to Grosvenor House!
Thank you for your kind feedback. It has been a pleasure creating memories with you and your mum during her time with us. We look forward to creating even more!
The Review Score of 10 (9.980) out of 10 for Grosvenor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.
We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.
Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”
“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.
At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.
I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.
Hopefully, see you soon.”
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!
My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.
I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!
We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!
If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.
Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!
It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!
If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you
Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He brings both heart and expertise to every dish he prepares.
Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.
His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.
Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.
With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.
Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.
With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.
Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.
Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.
Hi! I have been part of the Grosvenor House Family since 2018. And it has become just that, my extended family. To me, care is not a job for just a wage, it is a career that you have to feel in your heart and you do it for the love and passion you feel for looking after someone.
Seeing our residents smile, laugh and have fun fills me with the best feeling and I know that I have done my job. Even if that means dressing up as a unicorn or the Easter Bunny!
This is the job I was made to do!
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