19 Back Street, East Stockwith, Gainsborough DN21 3DL
Owner: C Bainborough and R D Bainborough
Person in charge: B Bussey (Nursing Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke
Single Rooms: 41
Rooms with ensuite WC: 34
Weekly Charges Guide: Nursing Care Single £408 – £460 (These prices are only a guideline, please contact Grosvenor House Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Grosvenor House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Grosvenor House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Grosvenor House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.87 for Grosvenor House Care Home is calculated as follows: ( (20 Excellents x 5) + (3 Goods x 4) ) ÷ 23 Ratings = 4.87
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.122 Points relating to the number of positive Reviews for Grosvenor House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.2 Target = 0.122
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Grosvenor House Care Home has a Review Score of 8 (7.992) from 2 Reviews
Review submitted from a Website Submission by Chrissie (Sister of Resident) on Friday 9 February 2018. Relates to February 2018.
I want to congratulate all staff at Grovesnor House for the outstanding care they gave to our sister
She was looked after extremely well, we often hear about bad things that happen in some care homes, but very rarely the good.
So we as a family want to thank you all from the bottom of our hearts for the love and affection that you showed to her.
Cheese on toast at 2 o clock in the morning was no bother to you, anything she wanted was hers.
When she was on end of life care you upped the ante and looked after her family also with endless cups of tea, biscuits and sympathy.
All of the family are extremely grateful that she was in your care and sing your praises to everyone
How likely would you be to recommend Grosvenor House Care Home? Extremely Likely
Overall Standard
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Review submitted from a Postal Card by Jean F (Daughter of Resident) on Friday 17 March 2017. Relates to February 2017.
Grosvenor House Care Home is a wonderfully run care home. The quality of life for your loved ones are first class. The staff and people who are in charge make things go smoothly, from the cleanliness to care, food and everything else. Everyone in the home always go that 'extra mile' to see that everything is in order. When I leave my mother ofter a visit, I am pleased to say I know she will be well looked after and safe.
How likely would you be to recommend Grosvenor House Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for Grosvenor House Care Home
There are currently no Care Home Idol entrants who have performed at Grosvenor House Care Home
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