
The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)



The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)



Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House...
Care Provided by Grosvenor House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House Care Home for full pricing details and T&Cs.
Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Grosvenor Care Homes
- Private Owned
Person in charge
- Denise Green(Nursing Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (11)
Visiting
- open door policy
Parking
- Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.
Grosvenor House Care Home Reviews (101)
Grosvenor House Care Home has a Review Score of 10 (10.000) out of 10, based on 34 reviews in the last 2 years.
Over all time Grosvenor House Care Home has 101 reviews.
We are always so happy with the welcome we receive from staff, they are always happy, friendly and caring, mums care has always been exceptional, my 2 weekly video calls with mum from Australia shows me how mum is always cared for. There is always activities going on with residents. We have total peace of mind knowing mum has the best care.
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that you always receive such a warm welcome from our team and that you have complete peace of mind knowing your mum is receiving exceptional care. It is especially lovely to...
Overall very good. Staff are brilliant and can't do enough for you.
Thank you so much for your lovely review.
We really appreciate your kind words and are delighted to hear that you have had such a positive experience with us. Knowing that our team made you feel supported and that they "couldn't do enough" means a great deal, as providing compassionate,...
Mum has always been looked after well. Staff were helpfully & caring. Mum saw her days out @ Grosvenor & was looked after with care & dignity. Not only mum, they made the last days for the family easier too. The staff couldn't do enough for us ensuring we were offered food & drinks, I can't praise them enough & would recommend Grosvenor to anyone. Thank you staff/carers for everything you did for mum & the family. Love & best wishes to you all x there's loads more I could say @ this moment.
Thank you so much for your heartfelt review and for taking the time to share your family's experience with us.
It means a great deal to know that your mum was cared for with the dignity, compassion, and respect she deserved throughout her time at Grosvenor House. We are especially touched to...
I would like to extend a very big thank you to all the staff of Grosvenor House.
My wife received the best of care, that was given with kindness and respect for her dignity. Additionally that same care and kindness was extended to myself at a time of distress for which I am totally grateful for and can only offer a very big thank you,
We are especially touched to hear that we were able to offer you support and comfort during such a...
Kind, friendly, caring staff who all knew mum and approached her in a kind manner.
We are delighted to hear that our team made such a positive impression on you and your mum. Providing compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know that our staff's kindness,...
Grosvenor House Care Home provided exceptional care for mum and we are deeply grateful for everything the team did for her. The staff both caring and nursing are outstanding. They combine professionalism with genuine kindness, always treating residents with dignity, patience and warmth. The home offers a wide range of activities and the visiting pianist was a particular highlight for mum. The lovely gardens and coffee area are beautifully kept and offer a peaceful space for residents and family. Mum's palliative care was handled brilliantly by the team, in her final hours she was treated with absolute respect and compassion, it was clear she received the best possible care. Thank you Grosvenor House.
We are so pleased she enjoyed the activities, especially the pianist visits, along with our gardens...
Excellent service by all departments made me feel very welcome. Staff always happy, so helpful in everything they do. Excellent service throughout. Very happy I was sent here! Thank you.
Thankyou for your lovely review. We are so pleased that you chose to join our Grosvenor House Family! We have really enjoyed making memories with you!
Mam was here 5/6 years, and was happy, the staff kept her on her toes and made her happy. Management always given things to do, Mum loved to join in to her ability. Lovely home, plenty to eat, and entertainment very good. Always warm and a big outside garden, with livestock. The residents all seem happy. Plenty for residents to do, if they ask. 10/10 all the way.
Thankyou for taking the time to leave us some lovely feedback. It has been our pleasure to help care for your mum, she always put a smile on our faces! We always loved welcoming you and your family to our family days and thankyou for supporting us in our family meetings. Thankyou for choosing to become part of our Grosvenor House Family.
My mum has been in this home for 6 years. The care she receives is fantastic. We trust without exception the staff to take good care of Mum. Thank you so much.
Thank you for your lovely words. It's wonderful to know that over the past six years your mum has felt so well cared for and supported. Trust is so important, and we're truly grateful for the confidence you place in our team. We'll make sure your thanks are passed on to all the staff who take such pride in looking after her.Thank you for choosing our Grosvenor House family!
Our father was only at Grosvenor House for around 10 weeks but the care could not have been better. From the moment he arrived we were treated with kindness and consideration. Nothing was ever too much trouble. In his last 24 hours of life both myself and siblings were with him, we were cared for as if we were members of the family. My father died peacefully.
Thank you for sharing such heartfelt words. It means so much to us to know that, during your father's time at Grosvenor House, he and your family felt cared for with kindness and compassion. Supporting residents and their loved ones, especially in those final moments, is a privilege we hold with the utmost respect. We are truly honoured to have been part of you father's care and comfort.
Denise is so helpful & kind helping Margaret along with all the staff making her comfortable and making sure she has everything needed.
Thank you so much for your kind words. We're delighted to hear that our manager and the team have made your mother in law feel comfortable and well cared for. Denise takes great pride in supporting our residents, and it's lovely to know her kindness has made a difference. We'll be sure to share...
My stepfather loves it here - even though he moans a lot bless him, the care he receives couldn't be any better! Staff love his grumpiness!! Food and care absolutely amazing such a good feeling to know he is safe and happy.
We really appreciate you sharing such a lovely review. It's wonderful to hear that your stepfather feels so well supported here, and we're delighted that his character shines through - our team truly enjoy his company. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us. Thank you for choosing to join our Grosvenor House family!
Mum was sent out of hospital on palliative care, she has responded so well to the kindness of the all the staff, the care and dedication to mum is brilliant. The nursing home is bright, cheerful, clean and so well decorated and furnished. My mum is safe, really happy and improving in health every day. So wonderful to see. A massive thank you to everyone at Grosvenor House, it is really appreciated.
Thank you so much for taking the time to share such kind words. We are truly delighted to hear that your mum is feeling safe, happy, and improving in her health-it means the world to us. Our team is dedicated to providing compassionate, person-centred care, and it's wonderful to know that this has...
Beautiful & clean, very caring staff, treated residents with great respect.
Thankyou so much for your feedback! Our team is our greatest asset and we are so pleased that you have found them to be kind and respectful. We will be sure to pass on your kind words. Thankyou for joining our Grosvenor House Family!
I was immediately impressed by the comfortable well designed setting at Grosvenor House and by the number of staff in various roles. Close attention to all residents is constant and notably friendly with a genuinely family feel. All facilities are readily accessible and every assistance is given. I cannot think of way in which this excellent home could be improved it would be my first choice for myself if I needed full time care.
Thankyou for such a heartfelt review. We are so pleased that you have chosen to join our Grosvenor House family and we love welcoming you each day to enjoy your lunch with your wife. We hope you enjoy our delicious menus each week just as much as we do!
What an absolutely wonderful care home this is! From the first meeting to assess mum's needs, it was obvious just how much the staff care for their residents. The knowledge that the nursing team had of Parkinson's enabled mum to receive the care specific to her needs. Although mum was nearing the end of her life, what little time she had left was enhanced greatly by the care she received from all staff at Grosvenor House. As a family, we are truly grateful to everyone here for looking after our mum so well and welcoming us whenever we visited. Everyone here works so hard but they do so with a smile and always found time to update us on mum, or stop for a friendly chat. Thank you all for making our mum's last few weeks peaceful and for doing so with so much care and empathy!
Thankyou for such kind words about our home and our team and thankyou for entrusting us to provide care and support to your mum during this time. It has been an honour to do so. We hope that we can welcome you all back at one of our family days in the near future. Thankyou for choosing to become part of our Grosvenor House Family.
After Mum spent 4 months in another care home all I can say is the difference is amazing . As the previous reviewer stated I wished she had gone to them earlier. I know mum is not going to be as independant as she was before but she did more in 3 weeks than she did in the 4 months in the other home. The events that are designed to make residents take part accutlly happen and the staff encourage every one to take part, evevn if they are in bed they get them there. Thank you for making my mum not only happy but feeling cared for.
Thank you for your lovely review, our resident are the core of what we do . We truly believe in person centered care. We will continue to achieve as much as your mum wants to do in a safe manner .Thank you
Since my mum joined Grosvenor House in April 2022 my mum has done nothing but improve. My only regret is not getting my mum to Grosvenor House sooner. I couldn't give it a higher recommendation.
Thankyou for such lovely feedback! We are so pleased that you chose to join our Grosvenor House family and we look forward to making more memories with your mum and your family!
Grosvenor House has provided excellent care & support for my mum during an extended respite break. Definitely a place for loved ones.
Thankyou for your kind feedback! It has been our pleasure to welcome your mum for a period of respite. We really do pride our selves on creating a home from home stay! Thankyou for choosing to join our Grosvenor House Family!
I would like to say a big thank you to all the staff at Grosvenor for all the care and support they give to mum, the home is beautifully decorated and really feels like a home from home, nothing is too much trouble to ensure mum is made to feel safe and comfortable but she is still able to retain a feeling of independence. Mum has been able to bring in some of her own furniture and ornaments so her room feels like 'hers'. The food is excellent and hot drinks and smiles always available.
Thankyou for such lovely feedback! We must say, we really do love how personal your Mum's bedroom feels! We love to make sure that our home looks as good as it possibly can with frequent upgrades! Thankyou for choosing for join our Grosvenor House Family!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 27 Apr 2026
Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...
- 27 Apr 2026
Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...
- 27 Apr 2026
Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...
There are no upcoming events for Grosvenor House Care Home.
Awards / Recognitions (24)
- 26 Mar 2026Recipient: Grosvenor House Care Home
- 30 Jan 2026Recipient: Grosvenor House Care Home
- 31 Jan 2025Recipient: Grosvenor House Care Home
Meet the Team (10)

Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.
We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.
Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”

“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.
At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.
I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.
Hopefully, see you soon.”

I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!
My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.
I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!
If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.

Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!
It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!
If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you

Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He brings both heart and expertise to every dish he prepares.
Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.
His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.
Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.
With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.

Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.
With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.
Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.
Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.

Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.
Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.
I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!

Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.
Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.
Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.

Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.
Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.
Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.

Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.
For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.
When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.
Frequently Asked Questions about Grosvenor House Care Home
What types of Care is Grosvenor House Care Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grosvenor House Care Home have?
There are 41 Single Rooms.
What are the Facilities & Services at Grosvenor House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Grosvenor House Care Home to the centre of Gainsborough?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House Care Home to verify any information. View our terms and conditions. Grosvenor House Care Home has an Enhanced Service -more info.
