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Grosvenor House Care Home

19 Back Street, East Stockwith, Gainsborough, Lincolnshire DN21 3DL
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The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
Grosvenor House Care Home, Gainsborough
Grosvenor House Care Home, Gainsborough
Grosvenor House Care Home, Gainsborough

Grosvenor House Care Home – A Place to Truly Feel at Home

Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.

As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.

Life at Grosvenor House...  

Care Provided by Grosvenor House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,500£950 - £1,500
Residential Dementia Care£950 - £1,500£950 - £1,500
Nursing Care£950 - £1,500£950 - £1,500
Nursing Dementia Care£950 - £1,500£950 - £1,499

Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Grosvenor Care Homes
  • Private Owned

Person in charge

  • Denise Green(Nursing Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (11)

Visiting

  • open door policy

Parking

  • Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.

Grosvenor House Care Home Reviews (101)

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10

Grosvenor House Care Home has a Review Score of 10 (10.000) out of 10, based on 34 reviews in the last 2 years. Over all time Grosvenor House Care Home has 101 reviews.

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Review from J E (Relative of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

This was our first visit. We have been made very welcome, staff all very friendly and nothing too much trouble. Seems to be a very inviting and friendly home.

Reply from Lauren Green, wellbeing, engagement and communication at Grosvenor House Care Home

Thank you for your kind review. We are so pleased you enjoyed your first visit to Grosvenor House and we look forward to welcoming you again soon!

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Review from T C (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

The home is always clean and warm with excellent facilities and food. The staff are very caring, hardworking and efficient. Queries are dealt with promptly and there are always staff available to discuss Mum's needs.

Reply from Lauren Green, Wellbeing, engagement and communication at Grosvenor House Care Home

Thank you for your lovely review. We really do pride ourselves on our delicious home made food! We hope you have been able to share a meal with us recently! Thank you for choosing to join our Grosvenor House Family!

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Review from Debbie G (Daughter of Resident) published on 20 January 2025 Submitted via Website
Overall Experience

Mum joined the Grosvenor House family in October 2024 and since she moved in she has loved the company, the environment and especially the love and care she has been shown by the amazing team. Everyone is so kind and supportive and a lot of fun! Mum's days are filled with interesting activities, visits, opportunities to relax and she loves her room and the wonderful food too! The Grosvenor House team have made a huge difference to Mum and to us as a family.

Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home

Thank you for such a kind review! It has been an absolute pleasure to welcome your family and your mum as part of our Grosvenor House family! We hope you have had the opportunity to share some of our great food with us. Thank you for choosing to become part of the Grosvenor House family.

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Review from Claire C (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card
Overall Experience

Great care home with plenty of staff who are well organised and helpful. They're never too busy to talk or help. The rooms are clean, residents all seem happy. Good activities, amazing food and a lovely location.

Reply from Lauren Green, Wellbeing, engagement and communication at Grosvenor House Care Home

Thank you for your kind feedback! We are so pleased that you have found our team helpful! We hope you have had the opportunity to share a meal with us! Thank you for choosing to be a part of our Grosvenor House Family!

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Review from Jackie P (Daughter of Resident) published on 27 November 2024 Submitted via Postal Card
Overall Experience

Grosvenor House has delivered great care to my mother across all areas. As her daughter, I can see how well my mother has settled and has become comfortable in her new home. As a visitor, I have become more and more at ease coming to and leaving Grosvenor House. All the staff are welcoming and friendly, without exception. I feel my mother could not be in a better place. She would not have the interaction, stimulation or be safe if she were in her own house.

Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home

Thank you for such a lovely review! It is such a big step when first accessing care and support and we make it our aim to make this transition as easy as possible for all involved. It has been our pleasure supporting your mum with this step! Thank you for choosing to become part of our Grosvenor House Family.

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Review from T T (Friend of Resident) published on 27 November 2024 Submitted via Postal Card
Overall Experience

Caring, friendly staff, always happy to help.

Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home

We are so pleased you find our staff caring and friendly! We certainly do have a great team!

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Review from Olivia F (Granddaughter of Resident) published on 27 November 2024 Submitted via Postal Card
Overall Experience

My grandma moved in here and it has been life-changing for her and our family. She has gained weight, made friends and has settled in wonderfully. It is great to see her socialising after living on her own for so long. I have just attended the bonfire night celebrations. Which were fantastic. It is such a relief to know she is always safe and well cared for.

Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home

Thank you for such kind feedback! We love being able to share these special moments with families and friends! We hope to see you at our Christmas celebrations! Thank you for choosing to become part of our Grosvenor House Family!

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Review from D M (Son of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

Fantastic care always.

Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home

Thank you for your feedback! We are so pleased that you find our care fantastic! Thank you for choosing to become part of our Grosvenor House Family!

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Review from Georgina S (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

Excellent home and the care is amazing. From family experience, they have given us many more months with Dad that we definitely wouldn't have had. They go above and beyond.

Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home

Thank you for such lovely feedback. We pride ourselves on going the extra mile for our families so they are able to share special memories together with their loved ones. Thank you for choosing to become part of our Grosvenor House Family!

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Review from Julie C (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience

All staff and management are amazing. Managed to find my mum a room at very short notice, even arranged transport to ring her into the home. Very comfortable and homely surroundings.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your kind feedback! Our VIP electric taxi is just one of the fabulous facilities we have available to the people we support at Grosvenor House! We hope you enjoyed travelling in style to Grosvenor House!

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Review from Howard T (Son of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience
The staff at Grosvenor House have been excellent to my mum, giving all her knees the attention she requires. Keeping me informed of any changes.

Thank you so much.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your kind feedback. It has been a pleasure creating memories with you and your mum during her time with us. We look forward to creating even more!

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Review from Marcus F (Son of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

Mum moved in two months ago and quite frankly this has been life-changing. She has gained weight, is socialising, entertaining and well cared for. This has exceeded anything I could have hoped for. The whole staff team are exceptional, it is like walking into a family home every day. Simply amazing.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

This is such a lovely review, thank you it means so much. Grosvenor House will always work closely with the family as we know the transition can be emotionally difficult. However, it's been such a pleasure to build a relationship with you all. We will continue to be there for you and look forward...  

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Review from D S (Husband of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

My wife arrived at Grosvenor House six weeks ago needing nursing care. She has received excellent medical care and is much improved both physically and mentally. We have found all of the staff, without expectation to be caring, helpful and sensitive to our needs. Nothing seems to be too much trouble and we are very grateful.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your kind feedback! It has been our pleasure creating memories with you and your wife, especially the fine dining experience! Thank you for choosing to join our Grosvenor House Family!

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Review from L V (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

My mum moved into Grosvenor House at the start of this month. Since being there the staff and management have been very supportive and understanding with my mum's transitioning. Everyone is friendly and I always get updates on how my mum is settling in, how she is eating etc.

Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home

Thank you for choosing to become a part of our Grosvenor House Family! It was our pleasure welcoming your mum and all of your lovely family into our home.

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Review from Alison H (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience

I visit Mum every week and she is always happy and well cared for. As a family we are very pleased with how she is looked after.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your lovely review! We are so pleased that you are happy with the care that we provide at Grosvenor House. We pride ourselves on our great staff team and high-quality care! Thank you for choosing to join our Grosvenor House family!

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Review from R B (Husband of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience
Staff are excellent and easy to communicate with.
Keep residents occupied.

Food very good.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your kind feedback! We are so pleased you enjoy our food, it is lovely to have you coming for lunch!

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Review from Barbara B (Friend of Resident) published on 17 June 2024 Submitted via Postal Card
Overall Experience
I have been visiting Grosvenor House since 2019. I have found everyone approachable. Always welcoming. The home is full of light.
My questions are always answered.

Altogether a lovely friendly atmosphere for residents and visitors.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for your kind feedback! We love welcoming all our families and friends into our home, especially for our big event days!

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Review from Simon M (Son of Resident) published on 13 May 2024 Submitted via Postal Card
Overall Experience
We arrived to visit Mum and were told that there was a lady going to be singing to entertain the residents.

It was a fantastic morning watching the residents and staff having a good sing-along and seeing the great relationship between both groups of people. As always there were drinks available to all, ourselves included and we are always made so welcome, my mum has always looked so happy at Grosvenor House and we really do enjoy our visits, it is so professionally operated but with a friendly, welcoming feel.

Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home

Thank you for such kind feedback. We are so pleased that you enjoy your visits to see your mum as much as we enjoy you joining us for the afternoon!

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Review from Nigel K (Friend of Resident) published on 6 February 2024 Submitted via Postal Card
Overall Experience
Having visited quite a few other care home in this locality for family and other friends requiring such services, I can honestly say Grosvenor House is by far the best to date.

In such times of need, it's a great comfort to know your family and friends are receiving the best care possible and the dedication of staff make it more of a vocation than just a form of employment. Keep up the good work.

Reply from Lauren Green, wellbeing, engagement and communication at Grosvenor House Care Home

Thank you for such a lovely review. One of our greatest assets is our team, they go above and beyond every day to make sure everyone’s experience of Grosvenor House, is the best it can possibly be!

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Review from Ray G (Husband of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience

My wife went in to Grosvenor House for a week's respite care. From the moment I wheeled her us through the door we were taken over by the welcome, friendliness and care of the manager and her colleagues. Nothing was too much trouble. I was extremely grateful for the care and support shown to my wife. I was also grateful for the friendliness and hospitality extended both to me and members of my family during our visits. If I myself ever need to go into care, this is where I would want to be. That is my greatest accolade!

Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home

Thankyou for such kind feedback! It was our upmost pleasure to support your wife for the time she was with us at Grosvenor House. We are so pleased that you chose to join our Grosvenor House Family!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 November 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 27 Apr 2026

    Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...

  • 27 Apr 2026

    Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...

  • 27 Apr 2026

    Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...

Upcoming Events

There are no upcoming events for Grosvenor House Care Home.

Awards / Recognitions (24)

Meet the Team (10)

Chris Bainborough
Chris BainboroughJob Title:Director/ Nominated IndividualJoined: 1986

Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.

We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.

Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”

Denise Green
Denise GreenJob Title:Registered Manager/ Registered NurseJoined: 2017

“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.

At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.

I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.

Hopefully, see you soon.”

Lauren Green
Lauren GreenJob Title:Wellbeing, Engagement & CommunicationJoined: 2020
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!

A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!

My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.

I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!

We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!

If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.

Donna Weatherell
Donna WeatherellJob Title:Office AdministratorJoined: 2020

Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!

I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!

It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!

If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you

Mike Masri
Mike MasriJob Title:Head ChefJoined: 2022

Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.

He brings both heart and expertise to every dish he prepares.

Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.

His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.

Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.

With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.

Jamie Denman
Jamie DenmanJob Title:Clinical LeadJoined: 2021

Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.

With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.

Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.

Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.

Megan Weatherell
Megan WeatherellJob Title:Care AssistantJoined: 2021

Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.

Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.

I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!

Joyce George
Joyce GeorgeJob Title:Operational LeadJoined: 2001

Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.

Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.

Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.

Chris Jacobs
Chris JacobsJob Title:NurseJoined: 2001

Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.

Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.

Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.

Melissa Brownbridge
Melissa BrownbridgeJob Title:Enhanced Senior CarerJoined: 2001

Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.

For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.

When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House Care Home to verify any information. View our terms and conditions. Grosvenor House Care Home has an Enhanced Service -more info.