The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House...
Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House is fulfilling and full of choice. A varied activities programme encourages wellbeing and enjoyment, while beautifully maintained gardens offer space to relax and socialise. The welcoming Coffee Hub provides a place for families and visitors to connect over high-quality Tunki bean-to-cup coffee.
Dining is at the heart of the home. All meals are freshly prepared by a dedicated chef and kitchen team using high-quality, locally sourced ingredients. From home baking to family dining events, BBQs, afternoon teas, and summer garden parties, every mealtime is something to enjoy. The home is proud to be a finalist for Care Home Chef, recognising its commitment to excellence.
A unique feature is “Vippy” - a luxury VIP electric London cab, offering comfortable and stylish transport for appointments, social outings, and days out.
Bedrooms are thoughtfully designed, many with en suite facilities, garden access, or kitchenette areas, supporting independence and comfort. Air conditioning, Whitby Spa facilities, and elegant interiors create a high-quality living environment.
With nearly 20 years of Gold Standards Framework accreditation for End of Life Care and multiple awards, Grosvenor House is committed to delivering exceptional care with dignity and respect.
Grosvenor House is more than a care home - it is a place to belong, thrive, and enjoy each day
Loading travel time
Care Provided by Grosvenor House Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 41 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,500
£950 - £1,500
Residential Dementia Care
£950 - £1,500
£950 - £1,500
Nursing Care
£950 - £1,500
£950 - £1,500
Nursing Dementia Care
£950 - £1,500
£950 - £1,499
Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Grosvenor House Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Grosvenor House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 3:00 PM)Due to the Covid-19 pandemic we can only offer tours of our garden facilities and grounds.
Remote Tours of Grosvenor House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 3:00 PM)We can offer a remote tour via FaceTime, zoom, WhatsApp or by sent videos. We can give you an in depth tour of all areas of our home including bedroom. We can offer advise and answer enquiries during the tour and this can be tailored to your individual needs.
Good to Know
Owner
Grosvenor Care Homes
Private Owned
Person in charge
Denise Green (Nursing Manager)
Local Authority / Social Services
Admission Information
Mixed (no single-gender units)
Ages 65+
Care Home Design/Build
Purpose Built: Yes
Year Purpose Built: 1985
Last Refurbishment: 2024
Number of floors: 2
Room Information
Single Rooms (41)
Single Rooms with ensuite Wet Room (11)
Visiting
open door policy
Parking
Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.
Grosvenor House Care Home has a Review Score of 10 (9.996) out of 10, based on 41 reviews in the last 2 years. Over all time Grosvenor House Care Home has 110 reviews.
Review from Sue P (Stepdaughter of Resident) published on 11 September 2025 Submitted via Postal Review Card•
Overall Experience
My stepfather loves it here - even though he moans a lot bless him, the care he receives couldn't be any better! Staff love his grumpiness!! Food and care absolutely amazing such a good feeling to know he is safe and happy.
My stepfather loves it here - even though he moans a lot bless him, the care he receives couldn't be any better! Staff love his grumpiness!! Food and care absolutely amazing such a good feeling to know he is safe and happy.
↩Reply from Lauren Green, Wellbeing, Communication and Engagement at Grosvenor House Care Home
We really appreciate you sharing such a lovely review. It's wonderful to hear that your stepfather feels so well supported here, and we're delighted that his character shines through - our team truly enjoy his company. Knowing that you feel confident in the care, food and overall wellbeing we provide means a great deal to us. Thank you for choosing to join our Grosvenor House family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah B (Daughter of Resident) published on 20 August 2025 Submitted via Postal Review Card•
Overall Experience
Mum was sent out of hospital on palliative care, she has responded so well to the kindness of the all the staff, the care and dedication to mum is brilliant. The nursing home is bright, cheerful, clean and so well decorated and furnished. My mum is safe, really happy and improving in health every...
Mum was sent out of hospital on palliative care, she has responded so well to the kindness of the all the staff, the care and dedication to mum is brilliant. The nursing home is bright, cheerful, clean and so well decorated and furnished. My mum is safe, really happy and improving in health every day. So wonderful to see. A massive thank you to everyone at Grosvenor House, it is really appreciated.
↩Reply from Lauren Green, Wellbeing, communication and engagement at Grosvenor House Care Home
Thank you so much for taking the time to share such kind words. We are truly delighted to hear that your mum is feeling safe, happy, and improving in her health-it means the world to us. Our team is dedicated to providing compassionate, person-centred care, and it's wonderful to know that this has...
Thank you so much for taking the time to share such kind words. We are truly delighted to hear that your mum is feeling safe, happy, and improving in her health-it means the world to us. Our team is dedicated to providing compassionate, person-centred care, and it's wonderful to know that this has made such a positive difference for your family. Your appreciation will be shared with the whole team here at Grosvenor House, and it will mean a great deal to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennie G (Relative of Resident) published on 19 August 2025 Submitted via Postal Review Card•
Overall Experience
Beautiful & clean, very caring staff, treated residents with great respect.
Beautiful & clean, very caring staff, treated residents with great respect.
↩Reply from Lauren Green, Wellbeing, communication & engagement at Grosvenor House Care Home
Thankyou so much for your feedback! Our team is our greatest asset and we are so pleased that you have found them to be kind and respectful. We will be sure to pass on your kind words. Thankyou for joining our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David S (Husband of Resident) published on 25 July 2025 Submitted via Postal Review Card•
Overall Experience
I was immediately impressed by the comfortable well designed setting at Grosvenor House and by the number of staff in various roles. Close attention to all residents is constant and notably friendly with a genuinely family feel. All facilities are readily accessible and every assistance is given. I...
I was immediately impressed by the comfortable well designed setting at Grosvenor House and by the number of staff in various roles. Close attention to all residents is constant and notably friendly with a genuinely family feel. All facilities are readily accessible and every assistance is given. I cannot think of way in which this excellent home could be improved it would be my first choice for myself if I needed full time care.
↩Reply from Lauren Green, Wellbeing, communication and engagement at Grosvenor House Care Home
Thankyou for such a heartfelt review. We are so pleased that you have chosen to join our Grosvenor House family and we love welcoming you each day to enjoy your lunch with your wife. We hope you enjoy our delicious menus each week just as much as we do!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June B (Daughter of Resident) published on 19 May 2025 Submitted via Website•
Overall Experience
What an absolutely wonderful care home this is! From the first meeting to assess mum's needs, it was obvious just how much the staff care for their residents. The knowledge that the nursing team had of Parkinson's enabled mum to receive the care specific to her needs. Although mum was nearing the...
What an absolutely wonderful care home this is! From the first meeting to assess mum's needs, it was obvious just how much the staff care for their residents. The knowledge that the nursing team had of Parkinson's enabled mum to receive the care specific to her needs. Although mum was nearing the end of her life, what little time she had left was enhanced greatly by the care she received from all staff at Grosvenor House. As a family, we are truly grateful to everyone here for looking after our mum so well and welcoming us whenever we visited. Everyone here works so hard but they do so with a smile and always found time to update us on mum, or stop for a friendly chat. Thank you all for making our mum's last few weeks peaceful and for doing so with so much care and empathy!
↩Reply from Lauren Green, Wellbeing, engagement and communication at Grosvenor House Care Home
Thankyou for such kind words about our home and our team and thankyou for entrusting us to provide care and support to your mum during this time. It has been an honour to do so. We hope that we can welcome you all back at one of our family days in the near future. Thankyou for choosing to become part of our Grosvenor House Family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanna R (Daughter of Resident) published on 15 April 2025 Submitted via Website•
Overall Experience
After Mum spent 4 months in another care home all I can say is the difference is amazing . As the previous reviewer stated I wished she had gone to them earlier. I know mum is not going to be as independant as she was before but she did more in 3 weeks than she did in the 4 months in the other...
After Mum spent 4 months in another care home all I can say is the difference is amazing . As the previous reviewer stated I wished she had gone to them earlier. I know mum is not going to be as independant as she was before but she did more in 3 weeks than she did in the 4 months in the other home. The events that are designed to make residents take part accutlly happen and the staff encourage every one to take part, evevn if they are in bed they get them there. Thank you for making my mum not only happy but feeling cared for.
↩Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home
Thank you for your lovely review, our resident are the core of what we do . We truly believe in person centered care. We will continue to achieve as much as your mum wants to do in a safe manner .Thank you
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shane S (Son of Resident) published on 24 March 2025 Submitted via Postal Review Card•
Overall Experience
Since my mum joined Grosvenor House in April 2022 my mum has done nothing but improve. My only regret is not getting my mum to Grosvenor House sooner. I couldn't give it a higher recommendation.
Since my mum joined Grosvenor House in April 2022 my mum has done nothing but improve. My only regret is not getting my mum to Grosvenor House sooner. I couldn't give it a higher recommendation.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home
Thankyou for such lovely feedback! We are so pleased that you chose to join our Grosvenor House family and we look forward to making more memories with your mum and your family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy G (Daughter of Resident) published on 24 March 2025 Submitted via Postal Review Card•
Overall Experience
Grosvenor House has provided excellent care & support for my mum during an extended respite break. Definitely a place for loved ones.
Grosvenor House has provided excellent care & support for my mum during an extended respite break. Definitely a place for loved ones.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home
Thankyou for your kind feedback! It has been our pleasure to welcome your mum for a period of respite. We really do pride our selves on creating a home from home stay! Thankyou for choosing to join our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 13 March 2025 Submitted via Postal Review Card•
Overall Experience
I would like to say a big thank you to all the staff at Grosvenor for all the care and support they give to mum, the home is beautifully decorated and really feels like a home from home, nothing is too much trouble to ensure mum is made to feel safe and comfortable but she is still able to retain a...
I would like to say a big thank you to all the staff at Grosvenor for all the care and support they give to mum, the home is beautifully decorated and really feels like a home from home, nothing is too much trouble to ensure mum is made to feel safe and comfortable but she is still able to retain a feeling of independence. Mum has been able to bring in some of her own furniture and ornaments so her room feels like 'hers'. The food is excellent and hot drinks and smiles always available.
↩Reply from Lauren Green, Wellbeing, engagement and communication. at Grosvenor House Care Home
Thankyou for such lovely feedback! We must say, we really do love how personal your Mum's bedroom feels! We love to make sure that our home looks as good as it possibly can with frequent upgrades! Thankyou for choosing for join our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Relative of Resident) published on 30 January 2025 Submitted via Postal Review Card•
Overall Experience
This was our first visit. We have been made very welcome, staff all very friendly and nothing too much trouble. Seems to be a very inviting and friendly home.
This was our first visit. We have been made very welcome, staff all very friendly and nothing too much trouble. Seems to be a very inviting and friendly home.
↩Reply from Lauren Green, wellbeing, engagement and communication at Grosvenor House Care Home
Thank you for your kind review. We are so pleased you enjoyed your first visit to Grosvenor House and we look forward to welcoming you again soon!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T C (Daughter of Resident) published on 30 January 2025 Submitted via Postal Review Card•
Overall Experience
The home is always clean and warm with excellent facilities and food. The staff are very caring, hardworking and efficient. Queries are dealt with promptly and there are always staff available to discuss Mum's needs.
The home is always clean and warm with excellent facilities and food. The staff are very caring, hardworking and efficient. Queries are dealt with promptly and there are always staff available to discuss Mum's needs.
↩Reply from Lauren Green, Wellbeing, engagement and communication at Grosvenor House Care Home
Thank you for your lovely review. We really do pride ourselves on our delicious home made food! We hope you have been able to share a meal with us recently! Thank you for choosing to join our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie G (Daughter of Resident) published on 20 January 2025 Submitted via Website•
Overall Experience
Mum joined the Grosvenor House family in October 2024 and since she moved in she has loved the company, the environment and especially the love and care she has been shown by the amazing team. Everyone is so kind and supportive and a lot of fun! Mum's days are filled with interesting activities,...
Mum joined the Grosvenor House family in October 2024 and since she moved in she has loved the company, the environment and especially the love and care she has been shown by the amazing team. Everyone is so kind and supportive and a lot of fun! Mum's days are filled with interesting activities, visits, opportunities to relax and she loves her room and the wonderful food too! The Grosvenor House team have made a huge difference to Mum and to us as a family.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home
Thank you for such a kind review! It has been an absolute pleasure to welcome your family and your mum as part of our Grosvenor House family! We hope you have had the opportunity to share some of our great food with us. Thank you for choosing to become part of the Grosvenor House family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire C (Daughter of Resident) published on 17 January 2025 Submitted via Postal Review Card•
Overall Experience
Great care home with plenty of staff who are well organised and helpful. They're never too busy to talk or help. The rooms are clean, residents all seem happy. Good activities, amazing food and a lovely location.
Great care home with plenty of staff who are well organised and helpful. They're never too busy to talk or help. The rooms are clean, residents all seem happy. Good activities, amazing food and a lovely location.
↩Reply from Lauren Green, Wellbeing, engagement and communication at Grosvenor House Care Home
Thank you for your kind feedback! We are so pleased that you have found our team helpful! We hope you have had the opportunity to share a meal with us! Thank you for choosing to be a part of our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie P (Daughter of Resident) published on 27 November 2024 Submitted via Postal Review Card•
Overall Experience
Grosvenor House has delivered great care to my mother across all areas. As her daughter, I can see how well my mother has settled and has become comfortable in her new home. As a visitor, I have become more and more at ease coming to and leaving Grosvenor House. All the staff are welcoming and...
Grosvenor House has delivered great care to my mother across all areas. As her daughter, I can see how well my mother has settled and has become comfortable in her new home. As a visitor, I have become more and more at ease coming to and leaving Grosvenor House. All the staff are welcoming and friendly, without exception. I feel my mother could not be in a better place. She would not have the interaction, stimulation or be safe if she were in her own house.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home
Thank you for such a lovely review! It is such a big step when first accessing care and support and we make it our aim to make this transition as easy as possible for all involved. It has been our pleasure supporting your mum with this step! Thank you for choosing to become part of our Grosvenor House Family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T T (Friend of Resident) published on 27 November 2024 Submitted via Postal Review Card•
Overall Experience
Caring, friendly staff, always happy to help.
Caring, friendly staff, always happy to help.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home
We are so pleased you find our staff caring and friendly! We certainly do have a great team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Olivia F (Granddaughter of Resident) published on 27 November 2024 Submitted via Postal Review Card•
Overall Experience
My grandma moved in here and it has been life-changing for her and our family. She has gained weight, made friends and has settled in wonderfully. It is great to see her socialising after living on her own for so long. I have just attended the bonfire night celebrations. Which were fantastic. It is...
My grandma moved in here and it has been life-changing for her and our family. She has gained weight, made friends and has settled in wonderfully. It is great to see her socialising after living on her own for so long. I have just attended the bonfire night celebrations. Which were fantastic. It is such a relief to know she is always safe and well cared for.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication, at Grosvenor House Care Home
Thank you for such kind feedback! We love being able to share these special moments with families and friends! We hope to see you at our Christmas celebrations! Thank you for choosing to become part of our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Son of Resident) published on 20 November 2024 Submitted via Postal Review Card•
Overall Experience
Fantastic care always.
Fantastic care always.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home
Thank you for your feedback! We are so pleased that you find our care fantastic! Thank you for choosing to become part of our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina S (Daughter of Resident) published on 20 November 2024 Submitted via Postal Review Card•
Overall Experience
Excellent home and the care is amazing. From family experience, they have given us many more months with Dad that we definitely wouldn't have had. They go above and beyond.
Excellent home and the care is amazing. From family experience, they have given us many more months with Dad that we definitely wouldn't have had. They go above and beyond.
↩Reply from Lauren Green, Wellbeing, Engagement and Communication at Grosvenor House Care Home
Thank you for such lovely feedback. We pride ourselves on going the extra mile for our families so they are able to share special memories together with their loved ones. Thank you for choosing to become part of our Grosvenor House Family!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie C (Daughter of Resident) published on 20 November 2024 Submitted via Postal Review Card•
Overall Experience
All staff and management are amazing. Managed to find my mum a room at very short notice, even arranged transport to ring her into the home. Very comfortable and homely surroundings.
All staff and management are amazing. Managed to find my mum a room at very short notice, even arranged transport to ring her into the home. Very comfortable and homely surroundings.
↩Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home
Thank you for your kind feedback! Our VIP electric taxi is just one of the fabulous facilities we have available to the people we support at Grosvenor House! We hope you enjoyed travelling in style to Grosvenor House!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Howard T (Son of Resident) published on 20 November 2024 Submitted via Postal Review Card•
Overall Experience
The staff at Grosvenor House have been excellent to my mum, giving all her knees the attention she requires. Keeping me informed of any changes.
Thank you so much.
The staff at Grosvenor House have been excellent to my mum, giving all her knees the attention she requires. Keeping me informed of any changes.
Thank you so much.
↩Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home
Thank you for your kind feedback. It has been a pleasure creating memories with you and your mum during her time with us. We look forward to creating even more!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 November 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
News
27 Apr 2026
Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...
27 Apr 2026
Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...
27 Apr 2026
Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...
Upcoming Events
There are no upcoming events for Grosvenor House Care Home.
Chris BainboroughJob Title Director/ Nominated IndividualJoined 1986
Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed...
Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.
We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.
Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”
Denise GreenJob Title Registered Manager/ Registered NurseJoined 2017
“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role....
“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.
At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.
I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.
Hopefully, see you soon.”
Lauren GreenJob Title Wellbeing, Engagement & CommunicationJoined 2020
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even...
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!
My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.
I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!
We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!
If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.
Donna WeatherellJob Title Office AdministratorJoined 2020
Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at...
Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!
It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!
If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you
Mike MasriJob Title Head ChefJoined 2022
Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He...
Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He brings both heart and expertise to every dish he prepares.
Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.
His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.
Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.
With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.
Jamie DenmanJob Title Clinical LeadJoined 2021
Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our...
Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.
With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.
Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.
Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.
Megan WeatherellJob Title Care AssistantJoined 2021
Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid...
Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.
Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.
I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!
Joyce GeorgeJob Title Operational LeadJoined 2001
Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly...
Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.
Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.
Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.
Chris JacobsJob Title NurseJoined 2001
Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and...
Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.
Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.
Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.
Melissa BrownbridgeJob Title Enhanced Senior CarerJoined 2001
Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as...
Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.
For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.
When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House Care Home to verify any information. View our terms and conditions. Grosvenor House Care Home has an Enhanced Service -what an Enhanced Service includes.
