Grosvenor House Care Home

Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.

We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.

Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”

“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.

At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.

I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.

Hopefully, see you soon.”

Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!

My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.

I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!
We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!

If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.

Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!

I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!

It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!

If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you

Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.

He brings both heart and expertise to every dish he prepares.

Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.

His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.

Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.

With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.

Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.

With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.

Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.

Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.

Hi! I have been part of the Grosvenor House Family since 2018. And it has become just that, my extended family. To me, care is not a job for just a wage, it is a career that you have to feel in your heart and you do it for the love and passion you feel for looking after someone.

Seeing our residents smile, laugh and have fun fills me with the best feeling and I know that I have done my job. Even if that means dressing up as a unicorn or the Easter Bunny!

This is the job I was made to do!