
The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)



The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)



Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House...
Care Provided by Grosvenor House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Grosvenor House Care Home for full pricing details and T&Cs.
Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Grosvenor Care Homes
- Private Owned
Person in charge
- Denise Green(Nursing Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (11)
Visiting
- open door policy
Parking
- Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.
Grosvenor House Care Home Reviews (101)
Grosvenor House Care Home has a Review Score of 10 (10.000) out of 10, based on 34 reviews in the last 2 years.
Over all time Grosvenor House Care Home has 101 reviews.
Always enjoy my food here, especially when we have a party buffet. I have made great friends since coming to live here and I am very happy here.
Thank you for taking the time to leave us your review. We are so pleased that you chose to join our Grosvenor House Family!
The care given at the home is excellent. The staff are all very kind and considerate. They do their best to meet each individual's needs. Sometimes messages do not always get passed on, especially when they are busy, but that is my only criticism. The care overall is very good.
Thank you for your feedback. One of our core values is the delivery of person centred care, and we are so happy that you have found the care excellent. We are very sorry that you have found that messages have not been passed on in the past. We hope that this has now been resolved, as we have introduced a day and night communication book to ensure that messages reach the relevant people.
I have found the facilities to be excellent and everything clean and well organised and very pleasant. The staff are extremely kind, caring and efficient. It really is a lovely place.
Thank you for such lovely feedback! We are so pleased you have found our facilities to be excellent, we take great pride in constantly improving our facilities and what we can offer. Thank you for choosing to be part of our Grosvenor House Family.
We managed to secure a place at Grosvenor and without doubt, this was the best thing that we could have done for him.
Grosvenor is warm, nicely decorated and furnished and has every facility my brother needs.
He is a relatively young man at 50 but the way in which the wonderful staff have helped him settle in and integrate with fellow residents is humbling. The nursing care he receives is exceptional, delivered by skilled and professional staff who meet his every need.
We are particularly impressed with Covid measures which strike the right balance keeping everybody safe and keeping in touch.
The improvements to my brother's life is immeasurable.
Thank you so much for such great feedback! We take such pride in creating a home that boasts fantastic facilities and a warm environment. We are humbled that your brother and your family have chosen to become part of our Grosvenor House family.
My sister-in-law always seems very happy and content when we visit and the staff are very helpful.
Thank you for your review! We are so pleased that you find our staff helpful, we are extremely proud of our team here at Grosvenor House. It is a pleasure to see your sister-in-law so happy, especially when she is enjoying the animals!
The staff are always helpful, polite and welcoming.
Thank you for your feedback. We are pleased you find our staff polite and welcoming. We are extremely proud of our Grosvenor House team. It is a pleasure to have you and your sister as part of our Grosvenor House family.
Wonderful staff. Very helpful. Nothing was too much trouble. Very kind towards our mum. Couldn't wish for a better place or staff to take care of our lovely mother. Thanks for all your staff's kindness today on our visit.
What lovely feedback, thank you so much! Your mum has the most infectious laugh and it makes everyone’s day!
Mother seems very well looked after and happy.
Thank you for your feedback! It is an absolute pleasure to know your mother, she certainly brings us all laughter!
Very pleased with the care mum-in-law is receiving. She seems well looked after and when asked says she is happy here.
Thank you for your feedback! Your mother-in-law always has a smile on her face, especially when she is dancing and doing the twist! It is a pleasure to have you as part of our Grosvenor House Family.
My favourite time is seeing all the pleasant carers and seeing my friends every day.
We are so pleased you have enjoyed your time with us, it has been a pleasure to have you as part of our Grosvenor House Family.
Friendly, dedicated staff. Always on hand to help. Comfortable accommodation. Plenty of good food and drink at any time of the day. Cleaning is done all of the time. The bedroom is comfortable and spacious.
Thank you for your kind words. It is always great to hear first-hand feedback! We pride ourselves on maintaining the highest standards of cleanliness throughout our home. It has been a pleasure to have you join our Grosvenor House Family.
First-class care, would definitely recommend!
Really impressed with the facilities and the level of care Grosvenor House provides. The garden and the wider home are well kept.
Thankyou for fantastic feedback! We are extremely proud of our garden areas, especially our new animal enclosure! Thankyou for choosing to become part of our Grosvenor House Family!
We had been holding out for a space at Grosvenor House for a while after researching homes in our area. We were so pleased when we were able to move my nan to Grosvenor. The support we have had from all of the staff has been second to none. The home itself is decorated to such a high standard with great facilities.
Thank you for such great feedback! We will be sure to pass on your lovely comments to all of our staff. Thank you for choosing to become part of our Grosvenor House Family.
Moving my uncle to Grosvenor House was really difficult as a family as it was so unexpected. The amazing team at Grosvenor House have supported us throughout. Communication has been so helpful and has made us feel so reassured. I would like to thank Grosvenor for the incredible support network they have already become for our family.
Thank you for your lovely feedback. We are extremely pleased you are part of our Grosvenor House Family!
My father was at Grosvenor for around 20 months, he had Dementia and Alzheimers. The staff and their care was to a high standard, my Mum was given support and reassurance with regard to any issues about my Dad. Meals were freshly prepared and were organised around what Dad wanted to eat. The home is set in a quiet village, the gardens have been beautifully kept for all residents to enjoy, including the patio area. Dad's room with ensuite was very clean and restful. The home is kept to a high standard. My Mum and myself were very happy with his care.
Thank you for your lovely feedback! It is always brilliant to hear that our families feel supported by us. After all, we are one big extended family! Thank you for choosing to become part of our Grosvenor House Family!
My mother spent the last 4 years of her life at Grosvenor House. She was unable to communicate properly and was bedridden for all of that time. The staff and care were wonderful and although she couldn't socialise with the other residents they went to great lengths to keep her cheerful and included. It was obvious that all the staff from the cleaners to the nurses and managers cared deeply about the residents and their well-being. I am really pleased that we chose Grosvenor House for my mother's final years.
Thank you for such lovely feedback. It is always great to hear that families find our team to be caring, they truly are our greatest asset. Thank you for choosing to become part of our Grosvenor House family.
Mum has been a resident for almost 4 years. During that time she has been extremely well cared for including times when she has been very unwell. I have always been informed of what is happening even though the last difficult months. The home is very clean and modern and all of the staff are outstanding in their care of the residents. They have organised so many activities for the residents whilst our contact with them has been difficult over the last months. All this has given the family peace of mind that she is well looked after and genuinely respected and loved as part of the Grosvenor family.
We are so pleased you find the care we provide outstanding. We pride ourselves on providing the highest quality of care. Thank you so much for your feedback and also for choosing to become part of our Grosvenor House family.
In recent times during the Covid pandemic, the staff have worked so hard to maintain the safety of the residents whilst allowing some contact with relatives. My mother is 94 and survived Covid this January thanks to the excellent care and careful infection control which I believe minimised the viral load my mother had to fight.
All the staff were excellent at responding to daily requests for updates on her condition despite the significant pressure they were all under. Our family cannot thank them enough.
Thank you so much for your feedback. It has been our pleasure to care for your family for all these years. The pandemic has definitely presented us with new challenges but we are so pleased that you have been happy with our response to these difficult times. Thank you for choosing to become part of our Grosvenor House family!
A great care home with fantastic facilities that will always try to go above and beyond what is expected. The response to the Covid outbreak restrictions enabling residents to continue to have visits was a fantastic effort. This was something that was really appreciated by all of the family!
Thank you so much. We are so pleased that you have been happy with our response to the pandemic. We are glad you find our facilities fantastic, our favourite is our Whitby Spa!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 27 Apr 2026
Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...
- 27 Apr 2026
Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...
- 27 Apr 2026
Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...
There are no upcoming events for Grosvenor House Care Home.
Awards / Recognitions (24)
- 26 Mar 2026Recipient: Grosvenor House Care Home
- 30 Jan 2026Recipient: Grosvenor House Care Home
- 31 Jan 2025Recipient: Grosvenor House Care Home
Meet the Team (10)

Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.
We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.
Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”

“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.
At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.
I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.
Hopefully, see you soon.”

I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!
My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.
I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!
If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.

Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!
It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!
If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you

Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He brings both heart and expertise to every dish he prepares.
Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.
His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.
Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.
With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.

Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.
With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.
Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.
Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.

Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.
Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.
I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!

Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.
Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.
Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.

Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.
Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.
Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.

Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.
For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.
When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.
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