The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
The facilities at Grosvenor were brilliantKaren M(Daughter of Resident/Service User)
Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House...
Grosvenor House Care Home – A Place to Truly Feel at Home
Grosvenor House Care Home offers more than just care - it provides a warm, vibrant community where individuals feel valued, comfortable, and truly at home.
As a family-owned and run home, its ethos is built on compassion, dignity, and genuine human connection. The experienced team delivers personalised care tailored to each person’s needs, preferences, and life story.
Life at Grosvenor House is fulfilling and full of choice. A varied activities programme encourages wellbeing and enjoyment, while beautifully maintained gardens offer space to relax and socialise. The welcoming Coffee Hub provides a place for families and visitors to connect over high-quality Tunki bean-to-cup coffee.
Dining is at the heart of the home. All meals are freshly prepared by a dedicated chef and kitchen team using high-quality, locally sourced ingredients. From home baking to family dining events, BBQs, afternoon teas, and summer garden parties, every mealtime is something to enjoy. The home is proud to be a finalist for Care Home Chef, recognising its commitment to excellence.
A unique feature is “Vippy” - a luxury VIP electric London cab, offering comfortable and stylish transport for appointments, social outings, and days out.
Bedrooms are thoughtfully designed, many with en suite facilities, garden access, or kitchenette areas, supporting independence and comfort. Air conditioning, Whitby Spa facilities, and elegant interiors create a high-quality living environment.
With nearly 20 years of Gold Standards Framework accreditation for End of Life Care and multiple awards, Grosvenor House is committed to delivering exceptional care with dignity and respect.
Grosvenor House is more than a care home - it is a place to belong, thrive, and enjoy each day
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Care Provided by Grosvenor House Care Home
Primary Care Categories
Older Person Care
Dementia
Physical Disability
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 41 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£950 - £1,500
£950 - £1,500
Residential Dementia Care
£950 - £1,500
£950 - £1,500
Nursing Care
£950 - £1,500
£950 - £1,500
Nursing Dementia Care
£950 - £1,500
£950 - £1,499
Contact Grosvenor House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Grosvenor House Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Grosvenor House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 3:00 PM)Due to the Covid-19 pandemic we can only offer tours of our garden facilities and grounds.
Remote Tours of Grosvenor House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 3:00 PM)We can offer a remote tour via FaceTime, zoom, WhatsApp or by sent videos. We can give you an in depth tour of all areas of our home including bedroom. We can offer advise and answer enquiries during the tour and this can be tailored to your individual needs.
Good to Know
Owner
Grosvenor Care Homes
Private Owned
Person in charge
Denise Green (Nursing Manager)
Local Authority / Social Services
Admission Information
Mixed (no single-gender units)
Ages 65+
Care Home Design/Build
Purpose Built: Yes
Year Purpose Built: 1985
Last Refurbishment: 2024
Number of floors: 2
Room Information
Single Rooms (41)
Single Rooms with ensuite Wet Room (11)
Visiting
open door policy
Parking
Grosvenor House has a large car park with space top accommodate for 17 vehicles and 2 spaces allocated for mobility.
Grosvenor House Care Home has a Review Score of 10 (9.996) out of 10, based on 41 reviews in the last 2 years. Over all time Grosvenor House Care Home has 110 reviews.
Review from P W (Father of Resident) published on 22 June 2020 Submitted via Postal Review Card•
Overall Experience
This care home provides excellent care for all its members. Staff are caring and considerate and do their very best to make the residents feel at home. Wonderful staff - I cannot praise them enough. Activities are marvellous, excellent entertainment - a truly brilliant care home.
This care home provides excellent care for all its members. Staff are caring and considerate and do their very best to make the residents feel at home. Wonderful staff - I cannot praise them enough. Activities are marvellous, excellent entertainment - a truly brilliant care home.
↩Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home
Thank you for your extremely kind words. It is very much appreciated. We are so pleased you feel the way you do about our home and our team! It’s a pleasure to have you as part of our Grosvenor House Family!
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Review from M T (Daughter of Resident) published on 19 June 2020 Submitted via Postal Review Card•
Overall Experience
I have always found the staff very caring, professional and understanding, nothing is too much trouble. Love and dignity are shown at all times.
The activities throughout the month are very well throughout and executed they look great and the residents have a lovely time.
I have always found the staff very caring, professional and understanding, nothing is too much trouble. Love and dignity are shown at all times.
The activities throughout the month are very well throughout and executed they look great and the residents have a lovely time.
↩Reply from Lauren Green, Wellbeing, Engagement & Communication at Grosvenor House Care Home
Thank you so much for your very kind review. We pride ourselves on providing the highest standards of care, support and love. We are so pleased you feel this way. It is a pleasure to have you as part of our Grosvenor House Family.
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Review from K M (Daughter of Resident) published on 15 June 2020 Submitted via Postal Review Card•
Overall Experience
Mum seems happy here, so long as she can get outside for a cigarette! Mum worries about her clothing being used by others, but overall is happy with her care. The family are happy that she is safe, well-fed and clean. Thank you all.
Mum seems happy here, so long as she can get outside for a cigarette! Mum worries about her clothing being used by others, but overall is happy with her care. The family are happy that she is safe, well-fed and clean. Thank you all.
↩Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home
Thank you so much for your review. We are so pleased your Mum loves our garden facilities just as much as we do!
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Review from Dirk S (Son of Resident) published on 24 April 2020 Submitted via Website•
Overall Experience
Moving my mother from another care home to Grosvenor House was the best move I could have made. Grosvenor is a welcoming, warm, clean and tidy home with carers and other staff who treat residents and visitors with the utmost respect. It's always a pleasure to visit mother and the staff. I would...
Moving my mother from another care home to Grosvenor House was the best move I could have made. Grosvenor is a welcoming, warm, clean and tidy home with carers and other staff who treat residents and visitors with the utmost respect. It's always a pleasure to visit mother and the staff. I would recommend Grosvenor House to anyone; as they care for everyone's needs.
↩Reply from Lauren Green, Office Adminstrator at Grosvenor House Care Home
Thank you for your extremely kind words. We are so pleased that you chose Grosvenor House for your mother and it is our pleasure to be able to care for and keep her safe. We look forward to seeing you again.
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Review from Christine P (Daughter of Resident) published on 20 April 2020 Submitted via Postal Review Card•
Overall Experience
Carers do their best; they work hard, especially on who will do what's needed. The food is prepared fresh every day and will cook what is needed - presentation is spot on.
The home is clean, and my mum's room is tailored to her.
Carers do their best; they work hard, especially on who will do what's needed. The food is prepared fresh every day and will cook what is needed - presentation is spot on.
The home is clean, and my mum's room is tailored to her.
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Review from V T (Son of Resident) published on 14 February 2020 Submitted via Postal Review Card•
Overall Experience
My mother transferred from hospital to Grosvenor House on December 12th, leaving only a short time to settle in before Christmas. This would be her first Xmas away from family and we left her, after Christmas morning visit, with heavy hearts. However, she had a wonderful day and has since been...
My mother transferred from hospital to Grosvenor House on December 12th, leaving only a short time to settle in before Christmas. This would be her first Xmas away from family and we left her, after Christmas morning visit, with heavy hearts. However, she had a wonderful day and has since been happy and comfortable and often tells us how kind and caring all the staff are to her. We visit at least once per week and find the staff very welcoming to us.
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Review from S H (Daughter of Resident) published on 14 November 2019 Submitted via Postal Review Card•
Overall Experience
The end of life care that mum received was exemplary. When she was in better health, we would have liked for her to be able to take part in a greater variety of activities.
However, the staff were always extremely helpful and pleasant, and we could not have asked for more.
The end of life care that mum received was exemplary. When she was in better health, we would have liked for her to be able to take part in a greater variety of activities.
However, the staff were always extremely helpful and pleasant, and we could not have asked for more.
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Review from J C (Daughter of Resident) published on 10 October 2019 Submitted via Postal Review Card•
Overall Experience
A pleasant visit. Mum was happy, had just had a bath and her hair washed. The staff are always pleasant, friendly. The home has a lovely atmosphere.
A pleasant visit. Mum was happy, had just had a bath and her hair washed. The staff are always pleasant, friendly. The home has a lovely atmosphere.
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Review from Chrissie (Sister of Resident) published on 12 February 2018 Submitted via Website•
Overall Experience
I want to congratulate all staff at Grovesnor House for the outstanding care they gave to our sister She was looked after extremely well, we often hear about bad things that happen in some care homes, but very rarely the good.
So we as a family want to thank you all from the bottom of our hearts...
I want to congratulate all staff at Grovesnor House for the outstanding care they gave to our sister She was looked after extremely well, we often hear about bad things that happen in some care homes, but very rarely the good. So we as a family want to thank you all from the bottom of our hearts for the love and affection that you showed to her. Cheese on toast at 2 o clock in the morning was no bother to you, anything she wanted was hers. When she was on end of life care you upped the ante and looked after her family also with endless cups of tea, biscuits and sympathy.
All of the family are extremely grateful that she was in your care and sing your praises to everyone
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Review from Jean F (Daughter of Resident) published on 31 March 2017 Submitted via Postal Review Card•
Overall Experience
Grosvenor House Care Home is a wonderfully run care home. The quality of life for your loved ones are first class. The staff and people who are in charge make things go smoothly, from the cleanliness to care, food and everything else. Everyone in the home always go that 'extra mile' to see that...
Grosvenor House Care Home is a wonderfully run care home. The quality of life for your loved ones are first class. The staff and people who are in charge make things go smoothly, from the cleanliness to care, food and everything else. Everyone in the home always go that 'extra mile' to see that everything is in order. When I leave my mother ofter a visit, I am pleased to say I know she will be well looked after and safe.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 November 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
News
27 Apr 2026
Celebrating Our Co-Production Award Win! We are incredibly proud to share that Grosvenor House has been recognised at this year’s Lincolnshire Care Awards, where we were honored to win the...
27 Apr 2026
Village walks and fresh air! During a recent walk around the village, we took the opportunity to stop by the local war memorial. It’s a place that means a lot...
27 Apr 2026
Disco Day at Grosvenor House! There were plenty of smiles and disco dancing at Grosvenor House as we enjoyed a fun-filled Disco Day together. With glow sticks, UV lights, and...
Upcoming Events
There are no upcoming events for Grosvenor House Care Home.
Chris BainboroughJob Title Director/ Nominated IndividualJoined 1986
Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed...
Firstly, let me say a great big huge ‘Hello’ to you! Having been part of “Team Grosvenor” for 40 years, I want to tell you how things have changed over the years.
We are really excited to be celebrating 40 years of our neighbourhood community, and I would be really interested to find out how you think our services should evolve for the next 40 years.
Please, if any aspect of what you have seen on our website or social media interests you, then get in touch and we really look forward to meeting you at Grosvenor House.”
Denise GreenJob Title Registered Manager/ Registered NurseJoined 2017
“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role....
“I have been a Registered Mental Nurse for many years and, as the Registered Manager of Grosvenor House, I can honestly say this is my perfect role.
At the end of each day, I know I have contributed at a high level to the well-being, care and support of not only our clients but also friends, family and the rest of the Grosvenor House team.
I have already been a key part of our road to continuous improvement, and if you think we can improve any aspects, please let me be the first to know.
Hopefully, see you soon.”
Lauren GreenJob Title Wellbeing, Engagement & CommunicationJoined 2020
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even...
Hello everyone!
I have absolutely loved getting to know our residents and hearing them tell me stories from when they were younger, some of them even involving my own family members!
A lot of you may know me (or my voice) from our much-loved video calls, but haven’t met me in person yet!
My role at Grosvenor House is well-being, Engagement and Communication. This means that my focus is to help bridge the gap between us and you with the use of our video calls and social media pages and to work closely with our residents and our team to create impactful opportunities to promote their well-being.
I am looking forward to meeting you all properly when the opportunity arises and getting to know you all!
We are currently working on some exciting things at Grosvenor House, so keep your eyes peeled on our social media page to see what we are up to!
If you have any suggestions on how we can engage or communicate with you more, or if you have any feedback in general, I would love to hear it! Please do not hesitate to contact me.
Donna WeatherellJob Title Office AdministratorJoined 2020
Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at...
Hello! Coming to be part of The Grosvenor House Family was a huge challenge for me, after being a childminder for 17 years!
I am in the offices at Grosvenor House and it is normally me you will be talking to when you call our home!
It has been amazing to meet so many lovely families since I have been here and I am looking forward to meeting more!
If there is anything you would like to know or discuss, please do not hesitate to contact us and we will be more than happy to assist you
Mike MasriJob Title Head ChefJoined 2022
Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He...
Mike has been a valued member of the Grosvenor House Care Home team since 2022. With a deep passion for creating nutritious, home-cooked meals.
He brings both heart and expertise to every dish he prepares.
Mike is dedicated to using fresh, locally sourced ingredients, working closely with trusted butchers and fishmongers to ensure the highest quality in the meals he prepares.
His menus are a delightful balance of comforting traditional favourites and exciting new flavours, thoughtfully tailored to suit the tastes and dietary needs of everyone we support.
Mike also enjoys designing seasonal menus that celebrate the best of each time of year, and he brings a touch of creativity and flair to every plate. One of the highlights for many families is his popular fine dining evenings, where residents and their loved ones can enjoy a special restaurant-style experience within the home.
With extensive culinary experience, advanced cooking qualifications, and a genuine love for what he does, Mike plays a key role in making daily life at Grosvenor House both nourishing and enjoyable.
Jamie DenmanJob Title Clinical LeadJoined 2021
Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our...
Jamie has been part of the Grosvenor House Care Home team since 2021 and brings a lifetime of experience in the health and social care sector. As our Clinical Lead, she plays a vital role in ensuring that every person receives the highest standard of care, delivered with compassion, dignity, and respect.
With a career dedicated to helping others, Jamie is deeply passionate about making a difference—she finds joy in bringing smiles to people’s faces and creating meaningful connections with residents and their families. Her calm, caring presence and clinical expertise make her a trusted leader and a much-loved member of our team.
Outside of work, Jamie embraces the spirit of adventure. She loves travelling around Europe in her campervan, exploring new places, kayaking on peaceful waters, and, most proudly, spending time as a devoted grandma.
Jamie’s commitment to both her professional role and personal passions brings a wonderful balance to our home, and we’re lucky to have her guiding our care with such warmth and dedication.
Megan WeatherellJob Title Care AssistantJoined 2021
Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid...
Hi, I’m Megan. I’ve been working at Grosvenor House since 2021, when I first joined the team supporting people with video calling during the Covid pandemic. It was such a rewarding experience helping residents stay connected with their loved ones during a difficult time, and it inspired me to progress further in care.
Since then, I’ve become a Care Assistant and achieved my Level 3 in Health and Social Care. I’m really keen to keep learning, developing my skills, and expanding my knowledge so I can provide the best possible support to the people we care for.
I absolutely love my role and take pride in making a difference every day. Making people smile is the best part of my job — whether that’s through a chat, a laugh, or singing and dancing along to some country music together!
Joyce GeorgeJob Title Operational LeadJoined 2001
Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly...
Hi, I’m Joyce. I’ve been part of the Grosvenor House family for 25 years, working as a Senior Carer, where I help make sure everything runs smoothly within the home. A big part of my role is getting to know everyone, their routines, preferences, and life stories, so we can deliver person-centred care that is tailored just right for each individual.
Over the years, I’ve really enjoyed building relationships with so many wonderful residents, families, and colleagues, which is what makes Grosvenor House feel like one big family to me. I love being part of a dedicated team and take pride in supporting both staff and residents to ensure the best possible care and environment for everyone.
Outside of work, I love travelling and exploring new places whenever I can, as well as spending quality time with my family.
Chris JacobsJob Title NurseJoined 2001
Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and...
Hi, I’m Chris. I’m a Registered Nurse and have been part of the Grosvenor House team for 25 years. I’m proud to be part of such a caring and dedicated team, and I love supporting our residents to ensure they receive the highest standard of care every day.
Being in this role has allowed me to build strong relationships with residents, families, and colleagues over the years, which makes my job incredibly rewarding. My favourite part of our home is the garden, especially in the summer when we have a BBQ, and everyone can enjoy the sunshine together.
Outside of work, I have a real love for the 1940s era, especially the music and dancing, and I’m also a big animal lover.
Melissa BrownbridgeJob Title Enhanced Senior CarerJoined 2001
Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as...
Hello, I’m Mel. I joined Grosvenor House 25 years ago at just 17 years old as a Care Assistant, and over the years, I’ve progressed into my role as an Enhanced Night Care Assistant. It’s been such a rewarding journey, and I’m proud to have spent so many years growing with the team.
For me, Grosvenor House is more than just a workplace; it’s part of a wider family, and I genuinely love what I do and the people I work with. Being able to support residents through the night and make sure they feel safe, comfortable, and cared for means a lot to me.
When I’m not at work, I love spending quality time with my family and enjoy flower arranging, which I find really relaxing and creative.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grosvenor House Care Home to verify any information. View our terms and conditions. Grosvenor House Care Home has an Enhanced Service -what an Enhanced Service includes.
