Review from H G (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
When Mum first came to Oakdene, she was extremely frail and frightened, and detailed as 'end of life care'. The transformation in Mum since her arrival, just over three months ago, has been astonishing. At Oakdene Mum has found a new lease of life. The staff at Oakdene are all extremely friendly, helpful,
and are clearly committed to creating and maintaining a safe, caring, and stimulating environment. Nothing is too much trouble and everyone takes the time to get to know the residents as individuals. When I've sat chatting with a number of the residents, they have each told me that they are very happy at Oakdene and never feel lonely. As the daughter of a resident, I feel very welcome and that I can talk with the carers and management alike about Mum's progress or any care needs that she may have. Community seems to be important in Oakdene and family members are encouraged and welcome to come along to enjoy the various entertainers and seasonal events.
Reply from Linda Hurst, Home Manager at Oakdene Care HomeThank you so much for your kind words, these will be shared with all of the Team. Your mum has really benefited from the surroundings and 24-hour care. She has a purpose to her days and enjoys joining in with all of the activities that are on offer to her. She is loved by all at Oakdene and it is a pleasure and a privilege to care for her, and to have you in our family too.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jillian B (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The improvement in my mother since her arrival from hospital is amazing. She was detailed as "end of life care" last June and has improved so much. She is happy and well cared for by all of the staff. The staff are friendly and helpful whenever I visit Oakdene. The home is very well run and management
are always available to chat about my mother's care needs.
Reply from Linda Hurst, Home Manager at Oakdene Care HomeThank you for your kind words about the home and care received by your mother. All staff work hard and your comments are appreciated. Always happy to chat when you visit, my door is always open.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Partner of Resident) published on 2 January 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My partner had been nursed for eight weeks in bed while in hospital after having a stroke. I was unhappy with the care he was receiving, so I had him transfer to Oakdene Care Home for two weeks only. While there, he has received excellent care, privacy and dignity upheld, and the change in him has been
remarkable. I cannot thank the management and staff enough for all they have done for him and myself.
Reply from Linda Hurst, Home Manager at Oakdene Care HomeThank you for your kind and supportive words. The staff here at Oakdene work hard to create a homely, caring environment for residents and families alike. I am glad we were able to support your partner to get home to you for Christmas.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K A (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was admitted for respite care following a fall and hospital visit. She was made to feel welcome as soon as she went into the home. The pre-visit was helpful and informative and we appreciate the help in getting her from her home to the care home. She has settled well and is now much better
than she was. Although initially unsure, I believe she has welcomed the respite. Thank you to all the wonderful staff.
Reply from Lin Amos, Manager at Oakdene Care HomeThank you for taking the time to complete a review it is really appreciated by the team at Oakdene. Your mum is settling in well in to the Oakdene family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith B (Daughter of Resident) published on 31 October 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum came into the care of Oakdene Care Home in September 23; she never wanted to go into a home, but after a spell in the hospital, we had no choice. From the moment we came through the door, I felt at home from home for my mum. The staff are so friendly and can't do enough for us. The home is cosy
and clean, and the facilities are second to none. The food looks amazing, and what my mum eats, she really enjoys. Mum has settled in very well and is happy. There is always a member of staff popping their head in to see if all is okay. On pressing for assistance, my mum always receives prompt care or help she needs. I feel very lucky that I have found a special place for my most special mum, where all the staff are so wonderful and attentive.
Reply from Lin Amos, Manager at Oakdene Care HomeThank you for taking the time to review our home. Your mum has settled in well and is now one of our family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been in Oakdene Care Home for nearly twelve months. She has settled well because of the kindness, care and patience provided by all the staff. There is always a friendly and welcoming atmosphere which she and visiting family appreciate. The management is always accessible to address any
concerns we may have and nothing is too much trouble. I am happy and assured that she is safe and well cared for.
Reply from Lin Amos, Manager at Oakdene Care HomeThank you for taking the time to complete a review card. Your mum is very settled and very much part of Oakdene.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue C (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't thank the staff, manager and owner enough for the care they have given my mother - she came into their care on respite. Nothing has been too much trouble. Always a warm welcome and friendly face. She's been so happy with them, doing activities every day and giving her the reassurance that she's
needed. She's going to come home in a week, but if ever I need to call on their services again, I wouldn't hesitate, ten out of ten.
Reply from Lin Amos, Manager at Oakdene Care HomeI would like to thank you for taking the time to complete the review; it was a pleasure to have your mum in our home. I wish her well on her recovery journey, and we are always here should you need support again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra B (Daughter-in-law of Resident) published on 11 January 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
Just needed to comment on this care Home. Thank you so much, you were so caring, all staff concerned were more than helpful, nothing too much trouble, made my mother in law so comfortable and felt safe and warm in her last few weeks. The care homely, always when I visited and that was every day for
three weeks at different times, was clean, and felt very family based, activities for residents were great, everyone made very welcome. Thank you so much for all you did for our mum in her few weeks with you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
8 Nov 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Frequently Asked Questions about Oakdene Care Home
What types of Care is Oakdene Care Home registered for?
Older Person Care, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oakdene Care Home have?
There are 25 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Oakdene Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Oakdene Care Home to the centre of Sleaford?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakdene Care Home to verify any information. View our terms and conditions. Oakdene Care Home has an Basic Service - more info.