Barchester Wood Grange Care Home

Westminster House, Westminster Lane, West Road, Bourne PE10 9TU
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9.4 101 Reviews
  • Barchester Wood Grange Care Home, Bourne
Wood Grange is settled in luscious grounds, featuring state-of-the-art interior to provide top quality nursing and residential care, and above all to make each and every resident feel at home. With professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia, your loved ones will be in safe hands.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided by Barchester Wood Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1436

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Wood Grange Care Home to find out the exact price for your requirements.

Contact Barchester Wood Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Wood Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Katya Petrova (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)

Barchester Wood Grange Care Home Reviews (101)

9.4

Barchester Wood Grange Care Home has a Review Score of 9.4 (9.382) out of 10, based on 11 reviews in the last 2 years.
Over all time Barchester Wood Grange Care Home has 101 reviews.

Overall Experience
  • 71
  • 29
  • 0
  • 0
  • 1
Date Published
  • 101
  • 3
  • 6
  • 11
  • 90
Reviewer Connection to Barchester Wood Grange Care Home
  • 38
  • 25
  • 9
  • 8
  • 7
  • 5
  • 4
  • 3
  • 1
  • 1
Total of 101, showing 101-101
Review from Debbie H (Daughter of Resident) published on 20 July 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living at Wood Grange for nearly 4 years and during that time he has always been treated with dignity and respect. The staff are patient, attentive and very welcoming every time I visit. They obviously adore my dad and love to do anything they can to make him smile. I'd like to especially
thank my dad's carers who treat my dad with humour and compassion and for making the home and my and my mum's visits as pleasant an experience as is possible in the circumstances. A big thank you for all you do to make sure my dad is happy and comfortable and safe and my mum and I have peace of mind that he is in the best place possible. Words can't express our gratitude.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.382)

Overview of Review Score

The Review Score of 9.4 (9.382) out of 10 for Barchester Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.748 for Barchester Wood Grange Care Home is calculated as follows: ( (98 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 127 Ratings = 4.748
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.634 Points relating to the number of positive Reviews for Barchester Wood Grange Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 11 Positive Reviews ÷ 12.8 = 0.859
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (7)

Katya

Katya Petrova

Job Title: Senior General Manager Joined: 2002

Katya is the Senior General Manager at Wood Grange, She is also a registered nurse by background. Katya has worked in a variety of nursing environments and has been a member of staff at Wood Grange for many years working firstly as a nurse she then progressed on to become the Head of the Willoughby community and has further gone on to become the home's General Manager. Katya received the Registered nurse of the year award from Barchester in 2013 and in 2021 in the Registered Manager of the Year competition, Katya became a divisional winner.

Sherill

Sherill Manzon

Job Title: Head of Willoughby Community Joined: 2019

Sherill joined us in 2019 and has quickly impressed everyone around her. From her strong diligence and determination to provide the most quality care possible, to ensure every resident feels at home.


Sherill has worked for over 19 years in the care industry.

Ronald

Ronald Vubya

Job Title: Memory Lane Head of Community Joined: 2017

Ron is the Head of Community for the Memory Lane unit here at Wood Grange which cares for people living with dementia. He is a registered mental health nurse who has worked in a variety of healthcare settings. Ron joined Barchester in 2017.

Radovan

Radovan Smalo

Job Title: Head Chef Joined: 2019

Radovan joined us in September 2019 and has managed to impress our residents and visitors with his excellent cooking very quickly.


Radovan was nominated by staff, residents and relatives for the Care Awards in 2021 and he is the winner in his category "Chef of the Year 2021"

James

James Colley

Job Title: Deputy Manager Joined: 2022

James qualified as a nurse in 2016 and joined Barchester in May 2022. He has a passion for nursing and strives to provide the highest level of care for our residents.

Maggie

Maggie Melvin

Job Title: Home Administrator Joined: 2015

Maggie is the home administrator and joined the team at Wood Grange in May 2015.

Iain

Iain Moore

Job Title: Head of Maintenance Joined: 2023

Hello my name is Iain Moore, I am the head of maintenance here at Wood Grange. I have been an engineer since leaving school. I enjoy repairing things and love a challenge. I have been at Wood Grange since October 2023 and I am very passionate about my new role. In my spare time, I enjoy motorcycle racing, travelling, and music. I enjoy singing for the residents and playing the bass guitar.

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