Barchester Wood Grange Care Home

Westminster House, Westminster Lane, West Road, Bourne PE10 9TU

Barchester Wood Grange Care Home, Bourne, Lincolnshire
Barchester Wood Grange Care Home, Bourne, Lincolnshire
Barchester Wood Grange Care Home, Bourne, Lincolnshire

Wood Grange makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Katya Petrova (Acting Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: EMI unit caters for NHS patients only. Ages 60+.

Single Rooms: 58

Shared Rooms: 3

Rooms with ensuite WC: 61

Facilities & Services: Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Wood Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 31 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

8.9 Barchester Wood Grange Care Home has a Review Score of 8.9 (8.932)

The Review Score of 8.9 (maximum of 10) for Barchester Wood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Barchester Wood Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.463 for Barchester Wood Grange Care Home is calculated as follows: ( (61 Excellents x 5) + (36 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 108 Ratings = 4.463

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.469 Points relating to the number of positive Reviews for Barchester Wood Grange Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12.8 Target = 0.469

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Wood Grange Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Wood Grange Care Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    2

My wife has been looked after now for 8 years. She has gradually become less able to help herself and is now a complete invalid. I am most grateful for this help I have received over these 8 years and the loving care she has enjoyed.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has extremely good care at Wood Grange. Staff are caring and considerate.
Staff and management have been available for me to discuss my mother's on going care. My mother has been encouraged to interact with others - activities, hairdressing etc. This is particularly important as she finds leaving her room difficult but enjoys herself once she has.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My wife spent 18months in the dementia unit where she was well cared for. She eventually lost her mobility and became increasingly helpless. New residents had increasingly challenging behaviour and it was felt my wife might be vulnerable in their company.

6 months ago the decision was taken to move her into the nursing unit, where the atmosphere is much calmer and the staff have more time for care duties. I feel she is now receiving better and more suitable care.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Staff are all lovely and Mother seems very settled.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff here are excellent - very caring, professional and hard working, especially on Willoughby nursing unit. The leadership of nurses is outstanding.

- Rooms are too small and furniture too big, making manoeuvring difficult.
- For value for money, I have marked good only because I feel that they are too few staff at certain times of the day.
- Paperwork seems excessive and cumbersome and takes too much time. Should be simplified.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My Husband has been a resident of Wood Grange Care Home for over 5 years. He has had the very best of care. (I have experience of other very poor care homes)
I am able to relax, knowing I have nothing to worry about regarding his welfare. I feel extremely lucky to have found such a superior home for my Husband.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This was the fourth care home my husband had experienced in a year and it came as a surprise that there are establishments that really care.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff always make us feel very welcome when we visit dad. Dad is clearly adored by his carers and he's clearly very happy at the home. It makes such a difference knowing he's so well looked after at it gives the family peace of mind. The home itself is clean and bright with a lovely homely atmosphere. Thank you to all who care for my dad to make sure his every need is not only met but exceeds all expectations. Thank you.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My dad has been living at Wood Grange for nearly 4 years and during that time he has always been treated with dignity and respect. The staff are patient, attentive and very welcoming every time I visit. They obviously adore my dad and love to do anything they can to make him smile. I'd like to especially thank my dad's carers who treat my dad with humour and compassion and for making the home and my and my mum's visits as pleasant an experience as is possible in the circumstances. A big thank you for all you do to make sure my dad is happy and comfortable and safe and my mum and I have peace of mind that he is in the best place possible. Words can't express our gratitude.

How likely would you be to recommend Barchester Wood Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

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Care Home Idol 2016

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