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Barchester Wood Grange Care Home

Westminster House, Westminster Lane, West Road, Bourne, Lincolnshire PE10 9TU
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The Care Home is a beautiful, caring place for our seniors.Krzysztof C(Son of Resident/Service User)
Barchester Wood Grange Care Home, Bourne
She is so calm and peaceful there, the difference is amazing. I can't fault the homeCarol G(Daughter of Resident/Service User)
Barchester Wood Grange Care Home, Bourne
Barchester Wood Grange Care Home, Bourne

Wood Grange is settled in luscious grounds, featuring state-of-the-art interior to provide top quality nursing and residential care, and above all to make each and every resident feel at home. With professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia, your loved ones will be in safe hands.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing...  

Care Provided by Barchester Wood Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,436N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Wood Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Katya Petrova(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)

Barchester Wood Grange Care Home Reviews (104)

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9.6

Barchester Wood Grange Care Home has a Review Score of 9.6 (9.600) out of 10, based on 13 reviews in the last 2 years. Over all time Barchester Wood Grange Care Home has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from Graham C (Husband of Resident) published on 30 June 2023 Submitted via Postal Card
Overall Experience

Excellent care home, with very good staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jenny F (Wife of Resident) published on 30 June 2023 Submitted via Postal Card
Overall Experience

The care staff on Memory Lane are brilliant and so dedicated to the residents and to family. I think they should be paid more money.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from C G (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

The staff at the home have been so kind and accommodating to my dad. He moved from another home where he had not been happiest. Within 10 days his whole personality had reverted back to his old self. Staff celebrated his own individuality and everyone tried their hardest to put him at ease. All of this means that residents are happy socialising together and with staff which makes for such a welcoming environment. I cannot recommend this home highly enough.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Thank you so much for taking the time to review us. We appreciated the comments you made for the team and the home.

Kind Regards.

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Review from Mike T (Husband of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

Brilliant staff and management. Very comfortable and a good balanced diet. Nothing is too much trouble.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jane T (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card
Overall Experience

Excellent care from dedicated staff who go the extra mile. All staff have created a very welcoming and family atmosphere throughout. The consistency of staffing levels allows for great communication too. Activities are varied and frequent and delivered enthusiastically for everyone's benefit.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Treated with Dignity
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Review from Sarah A (Daughter of Resident) published on 7 December 2022 Submitted via Website
Overall Experience

I feel welcome when I go to see my Dad. I think the staff on memory lane are amazing with how they care for my Dad and are aware of his and other residents' needs. Dad can become extremely stressed with his dementia but the staff respond appropriately and with compassion. I feel comfortable when leaving him that they will comfort and support him.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Stuart B (Son of Resident) published on 20 October 2022 Submitted via Postal Card
Overall Experience
Associated costs always leave a little bad taste in my rather large mouth...
However, the care is exceptional. The staff are excellent and the general day to day experience is very good.

Open day was a real success, and there is a good feel about the place.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Wood Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Value for Money
Review from Garry L (Son of Resident) published on 27 September 2022 Submitted via Website
Overall Experience

Booked a respite stay at short notice due to Dad needing a break. From start to finish, we were completely happy with the experience, all staff we met, were kind courteous and helpful, and Mum seemed really settled and content. The home has a lovely feel when you walk in and even we, found visits to be very relaxing. Keep up the good work, you are a valuable part of the community.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Dear Garry
Thank you so much for taking the time to review us. We very much appreciated the lovely comments you made for the team and the home.
Kind Regards

Katya Petrova

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Review from J T (Daughter of Resident) published on 5 September 2022 Submitted via Postal Card
Overall Experience

The Manager is aware of all her residents' needs. The food is freshly cooked every day and there is a healthy balanced menu. The activity team try very hard to keep residents engaged in daily activities and know their capabilities very well. Nurses are very efficient and communicate any issues to families. Staff are very caring and know their residents' personalities, habits, likes and dislikes etc extremely well. I feel happy and have peace of mind knowing my mum is looked after 24 hours a day and has people around her all of the time. I feel Mum being at Wood Grange is the next best place to be other than living in her own home.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Dear Jacqui
Thank you so much for taking time to review us. Your comments are very much appreciated.
Kind Regards

Katya Petrova

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Review from K C (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

The care staff are excellent with a very caring attitude as are the activities coordinators who do amazing work to keep residents happy and fulfilled. The home is in a pleasant area surrounded by houses and some wooded areas. The manager is very approachable and you get the feeling that she cares for the residents and staff which can only improve the resident's experiences. I always feel that my mum is treated with dignity.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Dear Karen
Thank you very much for your review, your comments are very much appreciated.
Kind Regards

Katya Petrova

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Review from J F (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience
I would recommend this care home to my friends and family. The staff are lovely and it is well kept and my mother is very happy and kept entertained.

Thank you.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Thank you for the review, your comments are very much appreciated from the team at Wood Grange.
Kind Regards

Katya

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Review from J W (Daughter of Resident) published on 31 August 2022 Submitted via Postal Card
Overall Experience

Since Dad has been at Wood Grange, he has flourished. He arrived from a two-week stay in hospital, looking frail and with severe mobility issues. Thanks to the wonderful care, food and company of Wood Grange staff, he is a changed man and at 93, is as active as ever. All the staff are hard-working, caring and compassionate, and I know they all have Dad's best interests at heart. We always receive a warm welcome on arrival, are made comfortable with refreshments and made to feel part of the Wood Grange family.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Thank you so much for taking the time to review us; your comments are very much appreciated.

Kind Regards.

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Review from Margaret C (Resident / Service User) published on 17 March 2022 Submitted via Postal Card
Overall Experience
I like it.
I'm happy.

Friendly.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Dear Margaret, thank you for taking the time to review us.

Kind Regards.

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Review from Christopher O (Resident / Service User) published on 10 March 2022 Submitted via Postal Card
Overall Experience
I feel very well looked after.
Treated with respect.

Am happy.

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Review from R L (Resident / Service User) published on 10 March 2022 Submitted via Postal Card
Overall Experience
Safe and happy.

Friendly staff.

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Review from Shelia S (Resident / Service User) published on 8 March 2022 Submitted via Postal Card
Overall Experience
Everyone looks after me.
I can do what I want.

Always someone to help.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Dear Sheila, thank you for taking the time to review us; your comments are very much appreciated.

Kind Regards.

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Review from B B (Resident / Service User) published on 20 January 2022 Submitted via Postal Card
Overall Experience

All friendly and happy.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Thank you for taking the time to review us.
Kind Regards

Katya Petrova

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Review from J P (Wife of Resident) published on 9 December 2021 Submitted via Website
Overall Experience
I was extremely disappointed with this care home. When I viewed it I was shown into a room that was clean and well decorated but the room my husband was allocated was dirty (bathroom bin hadn’t been emptied from the last incumbent); the taps in the tiny en-suite lavatory were badly corroded and one didn’t even turn off, the carpet was filthy and the room smelled of faeces.
During the two weeks my husband was there I visited six times and on three occasions found him sitting in his own excrement. Another time I noticed he had the same clothes on for three days running and when I challenged the staff about this they admitted they had put his dirty clothes back on each morning.
The visiting physio was appalled to see his transfer frame was smeared in dried faeces. She complained and a lame attempt to clean it with a dry cloth was made.

This home is not running to a satisfactory standard.

Reply from Feedback Team, The Feedback Team at Barchester Wood Grange Care Home

Thank you for your review, We are sorry to hear your experiences with Wood Grange did not meet your expectations. I’m aware you had raised concerns with the home whilst your husband was a resident with us and these were looked into and discussed with you at the time and it was my understanding they...  

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Review from Henry W (Resident / Service User) published on 7 October 2021 Submitted via Postal Card
Overall Experience

I feel like this is my home and I am happy.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home

Thank you for taking the time to review us. Your comments are very much appreciated. Kind regards.

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Review from Josephine W (Resident / Service User) published on 7 October 2021 Submitted via Postal Card
Overall Experience

Very good. Well looked after. I feel welcome. The staff are friendly.

Reply from Katya Petrova, General Manager at Barchester Wood Grange Care Home
Thank you for taking the time to review us. Your comments are very much appreciated.

Kind Regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (11)

News
  • 11 Jun 2026

    THEMED SUMMER FATE Residents, families, and members of the local community are invited to saddle up for an afternoon of fun as Wood Grange Care Home hosts its Annual Summer...

  • 09 Jun 2026

    Sadie from strictly entertainment performed songs from the 1930s all the way through to the 1970s

  • 09 Jun 2026

    Celebrating Carers Week with Wood Grange staff

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Barchester Wood Grange Care Home.

Meet the Team (5)

Katya Petrova
Katya PetrovaJob Title:Senior General ManagerJoined: 2002

Katya is the Senior General Manager at Wood Grange, She is also a registered nurse by background. Katya has worked in a variety of nursing environments and has been a member of staff at Wood Grange for many years working firstly as a nurse she then progressed on to become the Head of the Willoughby community and has further gone on to become the home's General Manager. Katya received the Registered nurse of the year award from Barchester in 2013 and in 2021 in the Registered Manager of the Year competition, Katya became a divisional winner.

James Colley
James ColleyJob Title:Deputy ManagerJoined: 2022

James qualified as a nurse in 2016 and joined Barchester in May 2022. He has a passion for nursing and strives to provide the highest level of care for our residents.

Maggie Melvin
Maggie MelvinJob Title:Home AdministratorJoined: 2015

Maggie is the home administrator and joined the team at Wood Grange in May 2015.

Iain Moore
Iain MooreJob Title:Head of MaintenanceJoined: 2023

Hello my name is Iain Moore, I am the head of maintenance here at Wood Grange. I have been an engineer since leaving school. I enjoy repairing things and love a challenge. I have been at Wood Grange since October 2023 and I am very passionate about my new role. In my spare time, I enjoy motorcycle racing, travelling, and music. I enjoy singing for the residents and playing the bass guitar.

Anya Simmonds
Anya SimmondsJob Title:Activities CoordinatorJoined: 2025

Hi, I'm Anya, the Activities Coordinator at Wood Grange Care Home. I'm 26 years old and passionate about planning meaningful activities and events that enrich the lives of our residents. Every day, I strive to create opportunities that support social interaction, mental wellbeing and physical health, while promoting dignity, independence and self-esteem.

I'm also a proud mum to two young children, who often visit the home and bring so much joy to our residents through intergenerational interactions. I enjoy building strong links with the local community by organising school visits, entertainers and special events, helping to create a warm, engaging and happy environment where every resident can thrive.

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