Longlands Care Home

London Road, Daventry NN11 4DY

Longlands Care Centre, in Daventry, offers a complete pathway of dementia care to the elderly client group. From daycare to respite care to full-time care.

Large open spaces and secure mature gardens help to make Longlands feel like home. All rooms are single with en-suite. Social interaction and events in the home are arranged by the dedicated activity coordinators who make daily living fun for residents.

Longlands operates in partnership with Northamptonshire County Council. There are a selection of self-funded beds along with beds allocated by the local council.

Both respite care and long-term care are offered.

A 16 place day centre also operates from the home, for older people, including those living with dementia, and runs daily from Monday to Friday.

Group: Shaw Healthcare

Person in charge: Sarah Godwin (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Orthopaedic

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Polish, Shona

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Day Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Longlands Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Longlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Longlands Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.574 for Longlands Care Home is calculated as follows: ( (27 Excellents x 5) + (20 Goods x 4) ) ÷ 47 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.794 Points relating to the number of positive Reviews for Longlands Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.2 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Longlands Care Home has a Review Score of 8.4 (8.368) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longlands Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longlands Care Home

  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    1

My mother had a 10-day stay whilst her shower room was refurbished. Owing to the uncertainty of completion date, I extended the stay twice which was done without a problem and much appreciated.
I visited daily and my mother was clean and well dressed and generally content.
The staff were very good with residents with a wide variety of needs and I was happy to leave her in their care.
Thank you.

How likely would you be to recommend Longlands Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.5 out of 5

Mum has been at Longlands just over two years now with advanced vascular dementia.
Her carers treat her with dignity, compassion and nothing is too much trouble to help her daily living needs, making personal connections with her.
She is provided with a soft diet and is fed each meal as she cannot feed herself.
An area to improve is in the control of mum's clothes as they do become mixed with those of other residents despite permanent name buttons being attached.

How likely would you be to recommend Longlands Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

My husband is well looked after at Longlands. The care is consistent and considerate, kindness is much noticed.
One little negative point - I feel the instruction book isn't always read by every member of staff eg. My husband needs an apron on for all meals, also for tea and other drinks. He always needs a straw for his mug.

It would be good to be sure my husband always gets a walk every day.

How likely would you be to recommend Longlands Care Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   4.5 out of 5

Lisa Duffy, Deputy Home Manager at Longlands Care Home responded to this review on 16 Jun 2017:

Thank you for your kind review, we take your concerns seriously and we will action this on the next respite. We aim to deliver person-centered care.

I cannot speak highly enough about all the staff who work here!!!
They always treat my Mother as an old friend who is coming for a holiday whilst we have a break. She is cared for extremely well and treated with such dignity. Some of the carers deserve a special mention, they are so lovely with Mum as all of them are. The activities organiser is a gem, there always seems to be something going on, and Mum loves the singers that come in every week, and even takes centre stage when they let her sing with them.
It is so good to be able to go away with peace of mind, and come back refreshed knowing not only is she being cared for but the staff take the time to sit and chat with her as if they were old friends, and they always make me feel so welcome, and the rest of the family when they go to visit. You need have no concerns, the best judge is my Mum who has no worries staying whilst we have a break and loves all the staff, they are a fabulous team.

How likely would you be to recommend Longlands Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

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