Care Homes Owned by West Northamptonshire Council

given the best of care.

my wife and was always made welcome. Sadly my sister passed away on the 20th of November. I cannot thank the staff enough for the care Barbara received. Grateful thanks to all the staff members at Southfields.

concerned that the home that she was moved to would not be up to the standard of the one she was in previously, as the decision was made for us, not by us.
But my fears were soon allayed. The home is perfectly adequate. The staff have been extremely accommodating and more importantly care so much about her and the other residents. I have been pleasantly surprised with her new home and wanted to share my experience here so others feel more comfortable should they or a loved one be thinking of moving here.

him and communicate. The rehabilitation was awesome too, he absolutely loved it. I highly recommend Turn Furlong on every level, it was a world-class experience.

my shampoo for my hair in the shower. Would not plug my phone in to charge as fed up with it ringing. Was told I do not know why you are in here, this is for rehab people?. I may have had a stroke but my brain functions well. I was a carer for 30 years and know how you should be treated. Also, there were problems about what medication I was to have, only prescribed stuff.

and within days he was looking so much better with the additional care from the staff.
The staff are managing the covid situation well, although we cannot see pops at the moment the staff assist with video calls and helping him reply to our messages and any requests we have, nothing seems to be too much trouble and appreciate them keeping us updated with how he is doing and activities he has been involved with

sure dad sees his emails from us all and sending his replies. During this difficult time, it's reassuring to know he is well looked after.

him a new life. Taking in the factor of his Alzheimer’s, overall the staff have persisted in reaching helping him to reach his potential in many ways and are constantly aware of stimulating him mentally and physically. Family requests have always been accommodated even though limited during restrictions of lockdown. He is always available for spontaneous video calls and his needs are met by staff during these calls, especially when he gets anxious or upset. I am very happy with Longlands and the high standards of staff/care reflect the caring attitude and personal sacrifice of the management team there.

kind and welcoming to both her and the family. We moved Grandma to a care home with reluctance but her room feels like a home from home. Her 100th birthday was in August and despite the restrictions of Coronavirus, the staff worked so hard to give her a special day. They made special effort in helping out with her dress, her hair and makeup, even getting hold of matching nail polish for her which would matter to Grandma! They enabled us to spend some time (at a distance) with her on the day, and treated her with such evident kindness and patience and following a recent stay in hospital sat at her bedside on return to the home when we could not. Many thanks to them all.

about her care at all.

calling Mum at home once she had left to check on her. Greatest thanks and respect to you all!

also so many thanks to all the staff who rushed to my assistance and support.
Overall a very gratifying experience and I wish health, happiness and success to all concerned.