Red Oaks Care Community

116 Clipstone Road West, Forest Town, Mansfield NG19 0HL

9.4 28 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Eating Disorders
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 43 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Palliative / End of Life Care
Day Care
Convalescent Care
Acquired Brain Injury (ABI)
Bariatric Care/Obesity
Parkinson's Disease
Stroke

Facilities

Own Furniture if required
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Nursing Care: from £1200
Self-Funded Nursing Dementia Care: from £1200
RESPITE Self-Funded Nursing Care: from £1200
RESPITE Self-Funded Nursing Dementia Care: from £1200

Residential are top up from 1st June 25 is £216.56 per week

These prices are only a guideline, please contact Red Oaks Care Community to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Oak Tree Care Group

Person in charge

Wendy Porter (Manager)

Local Authority / Social Services

Nottinghamshire County Council

Admission Criteria

Ages 45+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2017
Number of floors: 2

Room Information

Single Rooms (43)

Visiting

The home have protected mealtimes unless nursed in bed. Visiting is 10am till 12, 14.00, till 16.00 to 17.00 till 20.00

Parking

Has a car park on site

Order by:

Review from Nancy C (Sister of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience

I live in Scotland and so do not visit the this Care Home regularly. On 17th June 2018 my sister and I visited Red Oaks Care Home unannounced. When we arrived our sister the service user was sitting and chatting with some of the staff and looked very happy. She told us that she was very well cared for

and loved all the staff. She was dressed nicely and was clean. She was also wearing her ear rings, bracelet and other jewellery, which she likes. We found the staff and the management to be very helpful, friendly and professional. We noted that all staff treated the residents with dignity and genuinely cared for them all. The care home is bright and cheerful.
My sister's room and the ensuite were spotless. We were also impressed with the idea of the wish tree where residents can place their wishes on the tree. My sister and I went home very happy, feeling very confident that our sister - the service user - would be well looked after and cared for in Red Oaks care home.

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Review from Jean W (Daughter of Resident) published on 9 March 2017
Submitted via Website • Report

Overall Experience

I love this home for my mother. The staff are so respectful and courteous and obviously do this as a vocation and not just a job, they are so caring and loving to all the residents it is wonderful to see. They knock every time they enter a room and genuinely care about the residents like family members

not like patients. The activities vary every day and captivate the attention of my mother who suffers from vascular dementia. Day trips out, break up the day to day life and music therapy reminds me of songs my mother sang in my childhood. The housekeeping staff do an excellent job and treat the residents like family members. The home is well run and managed by a wonderful lady who always has time for a chat no matter how inconsequential the subject matter. The home is being fully renovated and even the renovations are managed to reduce stress to the residents.

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Review from Michelle W (Granddaughter of Resident) published on 3 March 2017
Submitted via Website • Report

Overall Experience

Red Oaks care community is a community, All the staff care and are not just there for the money or a job, their actions on a day to day basis shows the love and affection that they hold for all the service users and nothing is too much trouble. They treat people like family. The manager has an open-door

policy and is easy to talk too about and concerns you may have about a relative. The housekeeping staff take pride in their work. The catering staff cook fresh nutritious meals daily and make birthday cakes for every resident. If the service user refuses to eat what’s on the menu they go out of their way to prepare something special just for that person to tempt them to eat. The specialist dementia care activities coordinator is nothing short of brilliant with a large array of activities to keep the mind active.

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Review from Rachel W (Granddaughter of Resident) published on 3 March 2017
Submitted via Website • Report

Overall Experience

I cannot express how good this service is, it is so good my Grandmothers sister was moved to this home from another one, the staff are wonderful! It is clean, warm and inviting. The service users are well cared for and entertained. Nothing is too much trouble for anyone. There is tea and coffee available

24 hrs a day. The food is home made and absolutely wonderful, since moving here my grandma seems so much happier, she suffers from dementia but at least now she is settled and happy. I cannot thank this home enough for that. I would recommend this home to anyone who needs residential or nursing care, they are the best around this area, before moving my grandmother here my family looked at 11 in the local area and none of the others compared. Thank you again for the wonderful service you provide.

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Review from Alan (Son of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience

My mother has been here for at least 6 months, she has breathing and heart problems and dementia. I cannot believe the level of care she gets, the nurses and carers are fantastic, they are so friendly and look after the residents brilliantly. My mother is warm, well fed and cared for.

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Review from M N (Stepmother of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience

1st class all round. If they put Avalon and staff management etc. in the Olympics they would achieve gold. Out of all the homes my mother-in-law and my handicapped son have had Avalon is by far the best.

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Review from Denise M (Daughter of Resident) published on 17 December 2015
Submitted via Postal Card • Report

Overall Experience

The staff are all very helpful but can be very busy at times due to the diverse needs of the residents. All our concerns about our mother have been addressed and any requests have been met within the constraints of the carers working guidelines.
We like the fact that there is an activity co-ordinator

working there 5 days a week which provides stimulation for the residents. Some areas of the home do look a little "tired" e.g carpeting but this is due to wear and tear and should not be confused with being unclean.
The nurses are very helpful and answer medical queries for us. The residents are toileted regularly and our mother is dressed in clean and different clothes every day. We are very happy with this care home.

Reply from HC-One, Careline Team at Red Oaks Care Community

Thank you for identifying that some areas look tired because of wear and tear and not because they are unclean. We make every effort to ensure the carpets are as well maintained as possible and these are vacuumed daily. Nevertheless, the carpets in the main entrance and corridors have been prioritised for renewal in the new year with some maintenance works being carried out to modernise and improve the tired areas.

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Review from Heather (Daughter of Resident) published on 17 December 2015
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident at Avalon for two years until her death on 21st November, the staff were so caring, attentive and nothing was too much trouble. Mum was always kept clean and tidy, just as she would have wanted, being a very smart and well dressed woman before the ravages of Alzheimer's took

her dignity, pride and personality.

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Red Oaks Care Community