The Sycamore and Poplars Care Home has recently reopened after a full, stylish refurbishment. It is located within Mansfield, Nottinghamshire ensures each residents’ safety, comfort and high quality care is upheld at all times.
The tasteful rooms are surrounded by a secure garden for residents to enjoy and trained staff give people the support they need highlighting person centred care.
Residents can enjoy a wide range of activities to suit their...
Care Provided by The Sycamore and Poplars Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,100 - £1,300
- Self-Funded Residential Dementia Care: £1,100 - £1,300
- Self-Funded Nursing Care: £1,100 - £1,300
- Self-Funded Nursing Dementia Care: £1,100 - £1,300
- RESPITE Self-Funded Residential Care: £1,100 - £1,300
- RESPITE Self-Funded Residential Dementia Care: £1,100 - £1,300
- RESPITE Self-Funded Nursing Care: £1,100 - £1,300
- RESPITE Self-Funded Nursing Dementia Care: £1,100 - £1,300
Band 4 fee - £902.88 plus FNC.
Private Nursing will be £100 top up.
Contact The Sycamore and Poplars Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Springcare Ltd
- Private Owned
Person in charge
- Winnie Muthiga (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1999
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (32)
The Sycamore and Poplars Care Home Reviews (55)
The Sycamore and Poplars Care Home has a Review Score of 8.7 (8.678) out of 10, based on 5 reviews in the last 2 years.
Over all time The Sycamore and Poplars Care Home has 55 reviews.
Our dad was cared for on an end of life plan. From the first contact with the managers of the home and the staff we were treated with absolute care. The home has a lovely caring feel to it. All of the staff are knowledgable and extremely caring. There is an obvious caring and respectful culture set by the management team. Nothing was too much trouble. We were all looked after when we stayed with dad 24/7 in his final days. Thank you for your care and empathy in dads final stage. 10/10.
Thank you so much for taking the time to write us such a touching review, it really means a lot to us. Dad is missed by us all and please know our door is always open.
My father was admitted for end of life care. Everyone had a great approach with dealing with our situation after what has been a really traumatic period in my dad's life. There is a genuine, caring empathetic culture in the facility that runs right the way through the team from management to carers. Nothing is too much trouble and the team encourage you to genuinely treat the care home as "your home." We were allowed as a family to "live" in the Poplars for the final two weeks before my Dad passed away. He was always spoken to with the greatest respect and always attended to with the highest standards. I would absolutely recommend this care home to anyone - the care is fantastic, the processes and procedures are always followed and the home itself is spotless. Thank you for your support during what has been an incredibly difficult time - but you guys made it bearable and supported us as a family to ensure my Dad was at peace and being cared for 24/7. Thank you.
Thank you so much for your touching review, we are grateful that we could be there for you at a really tough time. Dad is truly missed and our door is always open as your family will always be a part of our family.
Over the Christmas period the staff did their utmost to make it a very happy festive season for the residents and for visitors too. We enjoyed the cheerfulness of the decorations and the beautifully decorated live Christmas tree in the lounge with a staff member carefully following the strict instructions of a resident! During the extremely cold spell afterwards the carers and the caretaker made every effort to make sure that the residents were warm and comfortable. To return to the events of Christmas Day, the cook of the day is to be praised for serving such a wonderful traditional meal for us all. Once again I would like to stress the great care which is taken with the complete accuracy of our medication and specific dietary needs.
Thank you so much for your kind review, it means a lot to us here. We are so pleased that you enjoy living with us and had a good Christmas. We are so lucky to have a wonderful team and such a gorgeous home.
Sycamore has been great since reopening. The place feels fresh, clean, and welcoming, and the staff are friendly and helpful. There's a really positive vibe, and it's clear a lot of care and effort has gone into getting everything right. Would definitely recommend
Thank you so much for your lovely review, it really means a lot to us at Sycamore and we are glad that you enjoy our beautiful home as much as us!
The care and support offered to my mother and myself during the last weeks of her life was excellent. It was palliative and person-centred. All staff were dedicated to the needs of my mother and made sure we did not feel isolated, anxious or fearful about the journey we were facing.
Thank you so much for your lovely review. All of us here at Sycamore and Poplars are here for you and your family if you ever need us - Mum is truly missed.
Dad has thrived since he was admitted 2 years ago.
My only gripe is Dad has to pay an awful lot of money weekly, whereas I'm sure there are a few residents that don't pay anything, or very little for the same care. Care homes should be government-funded for everyone. Thus the low score for value for money.
Thank you so much for your kind words! We are so pleased that Dad has thrived since joining the Sycamore family. Sadly government funding is something that we cannot control as a company, if you would like to speak more about this with a member of the team we will be more than happy to get in contact!
Always kind and caring staff. Care home clean and well maintained. Perfect place for my mother. Mothers room is always clean and tidy. She is well looked after. Cannot fault the care home. A warm and pleasant place to be.
Brilliant. It’s called a care home, and it is quite obvious that all the staff really do care. My aunt could not be in a better place. I am kept regularly updated on my aunt’s condition and her medication needs. Whenever we visit we are always made to feel very welcome
The staff have been very welcoming of my dad and made the transition from hospital to the home very smooth and with a lot of dignity and care shown towards our family and my dad, he has settled in and the carers have been really attentive and kind with my dad I couldn't ask for anymore in a what can be difficult circumstances integrating into a new place to live
Unfortunately, we needed your services at a very sad time. As a family, we didn't want mum to go to you due to previous public bad press. However, I found the care and support that you gave to me, my family and especially my mum was excellent. I feel the support care and compassion shown to us as a family by all members of your staff was excellent and above and beyond. It was very much appreciated at a very difficult time.
My dad has been very well looked after. The carers and staff are really nice. My dad has put on 3 stone since he came here in March, with regular meals etc. When he was at home, we couldn't get him to eat and he wanted to stay in bed all day. I'm very happy with the care he receives.
Staff are truly dedicated and caring. Staff are very accommodating. My mum was very comfortable and happy while she was there. The management are very supportive and understanding. I can’t thank you enough for all the support.
The Sycamore and Poplars staff are truly dedicated and caring, no matter what time I phone, I can speak with my Aunt, and I can hear in her voice how happy she is. Staff are very accommodating when I call, as this can often be either very early or late depending on my own work commitments. It's lovely knowing that she is happy and safe.
After recently visiting a close friend, I have to say that I was extremely pleased with everything at this care home. The staff were very professional yet remained friendly and approachable. They went above and beyond to ensure we could have a good time visiting together. The visiting process was all very efficient and safe. My friend was extremely happy, and we had a lovely time. She’s obviously very well cared for, and I can’t recommend this place enough. Thank you for everything you all do.
Thank you, Kayleigh, we always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at The Sycamore and Poplars Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
I live in London and was very anxious, I feel happy, contented and don’t worry about her being on her own.
The whole team can’t do enough for you; they are caring and professional and have made a super environment for the elderly whatever their needs. I cannot praise them enough, and it does show through my mother, which is all a family can ask for. I would recommend the care home to anyone. I personally have had exceptional service and communication from every member of staff that I’ve had the pleasure of dealing with.
The Sycamore and Poplars have been through many ups and downs with management changeover, but they are consistent, and my sister is very well looked after. During this pandemic, I have arrived at the home, and she always looks happy, clean, and the staff are excellent.
Thank you, Terry, for your comments about your recent experience at our home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.
My great aunt has been a resident within Sycamore and Poplars for many years now. The national lockdown has been tough on everyone, but more so for us that have loved ones in care homes. Due to the national restrictions and issues surrounding Covid-19 families have been unable to visit, this has been a very troubling time for us all. Thanks to the amazing staff across all departments within the home, we have been able to maintain regular contact with our relative.
The staff are always very respectful and friendly, and whenever I have called, nothing is too much trouble for them. They have ensured that the restrictions we have all faced due to Covid-19 have had minimal impact upon the residents. Whenever I have called up, the home has always had a pleasant experience; I have always heard laughter and song, and they go out of their way to reassure us. The care provided is second to none.
I cannot praise the Sycamore and Poplars enough. This team goes above and beyond and truly cares!
Thank you, Rob, for letting us know how we are doing at The Sycamore and Poplars Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
The Sycamore is the most friendly, caring, clean home I have ever been in. This year, the home, with a new manager, has made so many improvements in all aspects, staff training, all documentation ie care plans, risk assessment, all the staff give 100% to looking after the resident needs. Nothing is too much trouble. They are led by a very experienced manager who knows what her responsibilities are; she is always honest and supports all her staff, residents and family of residents. Residents rights are always promoted and encouraged to join in activities and access local service. My sister also agrees with this statement.
Thank you, Brenda, for letting us know how we are doing at The Sycamore and Poplars Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
My mum has been resident at Sycamore and Poplars for some years now. We have always been welcomed to look at all aspects of the home. Let me start with the major asset of home, the staff. The staff are very friendly, approachable and hard working. They are also all always polite and respectful, and we are therefore able to depend on them for Mum's care with total trust. They are all aware of Mum's needs and appear to assist by instinct, they are so natural. I have noticed that every resident is treated equally and it is truly a team effort. I'm aware that all information regarding Mum is recorded in a correct manner and that confidentiality and professionalism is shown throughout her care. When I refer to staff I mean all. The cleaners who keep the place spotless, handy men for their work, the chefs for the fantastic food as well as the carers and admin. You should all feel so proud and sorry if I missed any group, I mean ALL of you. From our family THANK YOU.
Thank you, Craig, for letting us know how we are doing at The Sycamore and Poplars Care Home. The care and wellbeing of every resident is always our number one priority and it is rewarding to have such positive feedback about how we are doing. We also really appreciate all of your wonderful comments about our team. Take care Craig, we look forward to seeing you again soon.
I find it very good as my wife has been in The Sycamore for 11 years.
Thank you, James, for your feedback about our home. We are pleased to hear that your experience has been so positive. We hope to see you again soon.
Regulatory Rating
Care Quality Commission (CQC) Rating
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Meet the Team (1)
I joined Springcare in June 2024 as the Manager for Sycamore and Poplars Care Home. With over 18 years of experience in the NHS and social care industry, my passion for caregiving has been the driving force throughout my career. My journey began at Thames Valley University London where I trained to be an RGN. I have held various roles including RGN, Clinical Lead, Deputy Manager, and Home Manager, each contributing to my deep commitment to providing exceptional care.
Living with my grandmother during her last five years and participating in her care profoundly enriched my dedication to the field. Making a positive difference has always been my motto and motivation. I embrace the challenges in my career as they inspire me to grow and improve continually. Outside of work, I cherish spending time with my family and enjoy cooking. I participate in marathons to raise funds for worthy causes, combining my love for fitness with philanthropy. To unwind, I delight in reading a good old-fashioned hardcover book.
Frequently Asked Questions about The Sycamore and Poplars Care Home
What types of Care is The Sycamore and Poplars Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Sycamore and Poplars Care Home have?
There are 72 Single Rooms.
What are the Facilities & Services at The Sycamore and Poplars Care Home?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is The Sycamore and Poplars Care Home to the centre of Mansfield?
4.6 mile(s) as the crow flies, distance by road may be significantly further.
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