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Sandwood Care Home

700 Mansfield Road, Nottingham, Nottinghamshire NG5 3FS
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Sandwood Care Home, Nottingham
Sandwood Care Home, Nottingham
Sandwood Care Home, Nottingham

SANDWOOD CARE HOME ARE ABLE TO OFFER VIRTUAL VIEWINGS OF THE HOME VIA FACETIME, WHATSAPP, SKYPE. PLEASE CONTACT THE HOME DIRECTLY TO ARRANGE

Sandwood Care Home will support you in making your own decisions about how you want to live your life.

Recognising the importance of maintaining relationships with family and friends, they support recipients in pursuing hobbies and interests by offering a variety of activities, including entertainment at the home and...  

Care Provided by Sandwood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,266 - £1,450£1,266 - £1,266
Residential Dementia Care£1,266 - £1,450£1,266 - £1,266
We are a residential care home specialising in dementia care.
Our weekly fees start from £1,266; however, this may vary depending on the individual needs of the resident. Fees may be higher where a greater level of care and support is required.

Please feel free to contact us to discuss fees and care requirements in more detail.

Contact Sandwood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Asma Haque (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (31)

Visiting

  • The home do not place restrictions on family visits for residents. However, the team kindly ask that mealtimes are respected to ensure residents can enjoy their meals in a calm and comfortable environment. For families travelling from further away, the team are happy to accommodate visits in alternative suitable locations where appropriate.

Parking

  • The home have dedicated on-site car parking available for visitors. The care home is also ideally located, with a bus stop directly outside, making it easily accessible for families who do not drive. This ensures that all loved ones can visit conveniently and stay connected with residents.

Sandwood Care Home Reviews (23)

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9.0

Sandwood Care Home has a Review Score of 9.0 (9.020) out of 10, based on 5 reviews in the last 2 years. Over all time Sandwood Care Home has 23 reviews.

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Showing 23 reviews matching selected criteria
Review from Karen H (Daughter of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

Very Caring staff, good food and a pleasant atmosphere. (Pity about the Car Park)

Reply from Asma Haqye, Manager at Sandwood Care Home

Thank you for your honest review Karen. We take reviews into consideration and will look into the parking issue. We always appreciate your feedback.

Kind regards,

Asma

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Review from Vivien B (Daughter of Resident) published on 29 June 2026 Submitted via Website
Overall Experience
I just wanted to say what an absolutely fabulous celebration you all organised and thank you all for the extra work and please pass my thanks on to all at the home.
I particularly want to say what an absolute asset Mel is, because I know how much the home has changed for the better, since she arrived.
I also want to say the same to you, Asma, you have all the qualities you need for this very difficult job and more besides. I have found you to be trustworthy, you listen without judgement and respond with genuine concern and desire to help.

You allowed Mel to join the group and her enthusiasm and energy have done wonders. I have seen how she gives personal attention and time to people in the home, touching hands and reaching hearts, the Christmas entertainments and group outings - you head a fabulous team and it cascades through the home - I am so grateful, on behalf of my mum - thank thank you thank you

Reply from Ian Nancollas, Digital Marketing Team at Sandwood Care Home

Thank you for your 5-star review. It's lovely to know that both you and your mum appreciate all the work done by the team at Sandwood.

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Review from John U (Friend of Resident) published on 14 May 2026 Submitted via Website
Overall Experience
My regular visits to the Care Home have always been welcoming by the staff and I was impressed by the hygiene standards throughout the Home. My pal of over 50 years, Michael is happily enjoying his stay for the current 6th year and whilst he may not wish to take part in the majority of the professional events, which are organised by the in-house staff his requirements are given the best attention with ease.

The Home and the staff are doing all that is demanded by an individual and elderly guest and I am awarding the Home 5 stars for its care and hospitality and may the achievements continue for the rest of my pal's life.

Reply from Ian Nancollas, Digital Marketing Team at Sandwood Care Home

Thank you for your 5-star review. It's lovely to read that you value our care and hospitality so highly. I hope you pal goes on to enjoy many nore years with us.

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Review from T P (Friend of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

The staff at Sandwood are always friendly and welcoming and relate to my friend with warmth and kindness. She is always dressed well in 'matching' outfits which suit her. The activities organiser is great - she is warm, friendly, enthusiastic and energetic, and my friend particularly seems to enjoy the many and varied musical activities.

Reply from Asma Haque, Manager at Sandwood Care Home

Thank you for your kind and positive feedback about Sandwood. We are delighted to hear that you find our staff friendly, welcoming and caring, and that your friend is supported with warmth and kindness. Your comments regarding her presentation are greatly appreciated, as our team take pride in...  

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Review from Diane H (Daughter of Resident) published on 23 May 2025 Submitted via Website
Overall Experience

I would just like to thank the kindness of the staff for the inclusion of the family on decisions regarding medication and care going forward in what is an emotional time for us . We feel they have all become part of the extended family .

Reply from Ian Nancollas, Digital Marketing Team at Sandwood Care Home

Thank you so much for your kind review of Sandwood House

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Review from Alan H (Power of Attorney of Resident) published on 7 March 2024 Submitted via Website
Overall Experience

Our elderly relative came to live at Sandwood in December 2023. The home is spacious, clean, and odour-free. It has large en-suite bedrooms, wide corridors and multiple living spaces. The food is good, with an attractive and varied menu. Our relative is not an easy person to deal with, yet the staff have always been friendly, welcoming, caring and professional, often over and above the call of duty. They do not just care for physical needs but sit and spend time with residents. They also keep in regular touch with us, her family. Thank you so much.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Sandwood Care Home

Thank you for your five-star review. It's great to read how much your relative is enjoying their stay at Sandwood. Thank you for your kind words concerning our staff.

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Review from J P (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

My mum was a resident at Sandwood Care Home for 9 months until her recent death. I couldn’t have chosen a better home for her. Every member of staff, regardless of their role, had an abundance of patience, humour and respect. I had peace of mind to leave Mum in their care, knowing she would be well looked after. There were many opportunities for activities and to enjoy entertainment and it was great to see photos of my mum participating in these. I was always made very welcome when I visited and was able to stay as long as I wanted. I’d recommend it to anyone.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Sandwood Care Home

Thank you for giving us a 5-star review. Please accept our condolences on your loss. I'm glad the staff at Sandwood were able to make your mum's final months enjoyable and give you peace of mind.

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Review from Paula B (Daughter of Resident) published on 15 February 2024 Submitted via Website
Overall Experience
Sandwood has a Care Quality Commission rating of:
Safe – Requires improvement, Effective – Requires improvement, Caring – requires improvement, Responsive – Requires Improvement, Well-led – Inadequate.
Ignore this at your or your loved ones' peril. Whilst this inspection was from 21 October 2020 I can personally vouch that it is accurate today.
The staff employed by Sandwood are kind and caring, however, the management and Abbeyfield do not appear to have the same qualities. In fact, during the 16 months my mum spent at Sandwood there were effectively 6 changes in management.
Sandwood wrongly administered dangerous, controlled drugs to my mum many, many times – all requiring the necessity to report to Safeguarding.
Sandwood and Abbeyfield may attempt to defend this review in any way they can, but I would say this “is giving up your loved one to a care home with this reputation worth the risk?”

Happily, my mum has now moved and the contrast could not be greater.

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Review from Jane W (Friend of Resident) published on 7 February 2024 Submitted via Website
Overall Experience

I believe that my family friend is being denied her basic human rights. The care staff all seem fine but the management is unpleasant and over-zealous. My friend who is aged 95 is denied visits from her family and when someone is allowed in they place two carers in her room throughout the visit. The staff fear for their jobs so do not question ludicrous management decisions. It is appalling.

Reply from Darren Beharry, Website Manager at Sandwood Care Home

Thank you for your review. Our care home followed the instructions of both the local safeguarding team, the police, and also followed our own policy in relation to the safety of our staff and residents. Should you or the person or people you are writing on behalf of wish to raise a formal complaint...  

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Review from H F (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

From the first you could see those cared for were shown dignity and respect. The attention paid to my father and other residents was superb. The staff were always a pleasure to deal with and I felt my father could mot be in safer hands, in a warm, friendly home from home environment. Having had to visit other homes recently, they do not appear to show the same compassion to residents, who appear to be left too much on their own, and they are very clinical. The care home staff and residents should be proud of what they do and where they are. Thank you for taking such good care of my dad.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Sandwood Care Home

We really appreciate you taking the time to leave feedback for us. We are glad that your father was well cared for and that you appreciate the work of our staff.

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Review from A T (Resident / Service User) published on 28 December 2022 Submitted via Postal Card
Overall Experience

Well looked after. Treated with respect. staff are very pleasant.

Reply from Suzanne Brammer, Digital Officer at Sandwood Care Home

Thank you for taking the time to review Sandwood Care Home.

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Review from Kathryn D (Daughter of Resident) published on 3 November 2022 Submitted via Website
Overall Experience
My mother moved to Sandwood a year ago. She is capable and has full capacity, but following a couple of fainting fits, she lost her confidence and became withdrawn. Her husband had died seven years previously, and she became lost, lonely and scared.
It was Mum's idea to move into care, and we looked at three care homes, but Sandwood was the one she felt comfortable with. She has become much more confident and has made friends. The staff know her name, which is very important, and she is well cared for. The home has some dementia patients who can be disruptive, so Mum and a few others have their own quiet lounge, with no television, where they can enjoy reading, jigsaws and chatting. Well done to the home for noticing their needs and providing this for them.

I visit Mum at least twice a week and am always made to feel welcome.

Reply from Suzanne Brammer, Digital Officer at Sandwood Care Home

Thank you for leaving such positive feedback of Sandwood Care Home. We are delighted to hear that your Mum has become much more confident and has made new friends here.

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Review from S W (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

The staff are efficient and friendly. Residents are treated with respect and given time. The rooms are comfortable, and the food is plentiful. Plenty of lounges/rooms for those who want quiet time.

Reply from Suzanne Brammer, Digital Officer at Sandwood Care Home

Thank you for taking the time to review Sandwood Care Home. We are glad to hear that you have found the staff to be efficient and friendly.

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Review from Gillian C (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

Mum has lived at the Sandwood Care Home for almost a year now, following a series of falls resulting in hospitalisation. She has dementia and cannot walk unaided. She requires a gluten-free diet. The staff all seem to be patient and caring and know the personalities of the individual residents. The rooms are clean, spacious, light and airy and have ensuite facilities.

Reply from Suzanne Brammer, Digital Officer at Sandwood Care Home

Thank you for taking the time to review Sandwood Care Home Gillian; we really appreciate your feedback.

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Review from Rebecca B (Daughter of Resident) published on 21 April 2022 Submitted via Website
Overall Experience

We have been very happy with the care our mum has received at The Firs Residential Care Home. The staff are caring and attentive and Mum is very settled. Mum’s transition from a previous care home to The Firs Residential Care Home was managed smoothly and we are pleased to see a wider range of activities and more regular entertainment scheduled for residents. We recently enjoyed a wonderful afternoon tea for Mother’s Day and look forward to sharing more occasions like these in the future.

Reply from Suzanne Brammer, Digital Marketing Officer at Sandwood Care Home

Thank you for taking the time to leave a review Rebecca. We are very pleased that your mum has settled in well at The Firs and is enjoying the entertainment and activities. Our staff will be delighted to read your comments about their care and attentiveness.

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Review from Richard B (Son of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

My mother was discharged from hospital unable to sit up in bed properly. Within a couple of days of arriving at The Firs she was up, dressed and walking. The level of care has been both kind and professional and my mother is now very contented with her surroundings. From a position where we were awaiting a call from the hospital giving us the news that she had not survived the night we now have regular telephone calls and visits when the pandemic allows and are looking forward to celebrating her 97th birthday.

Reply from Suzanne Brammer, Regional Marketing Executive at Sandwood Care Home

Thank you for taking the time to leave a review Richard, it is wonderful to hear that your mother is doing well and we hope she has a very happy 97th birthday.

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Review from Margaret B (Daughter of Resident) published on 26 August 2020 Submitted via Website
Overall Experience
My Mother came to The Firs from hospital mid-November 2019 in a very agitated condition, she is 96 and suffers from dementia. The wonderful care and kindness of all staff meant that she settled and began to smile again.
During lockdown, I felt comforted knowing Mum was safe, content and well cared for.
An additional mobile number was set up so family members could speak to their loved ones while visiting was not allowed.
The new manager is making improvements in spite of the Covid-19 situation. Communications between the home and residents' families have also improved.
The Firs has had no cases of Covid19, a credit to them.
Mum is looked after with kindness and respect.

Well done to The Firs.

Reply from Suzanne Brammer, Regional Marketing Executive at Sandwood Care Home

Thank you, Margaret, for taking the time to leave your comments about The Firs, we really appreciate your feedback. We are very pleased to hear that you and your mother are happy with your experience here and we will pass your comments to the staff and house manager.

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Review from F H (Son of Resident) published on 12 December 2019 Submitted via Postal Card
Overall Experience

The care my mother received was excellent, the management, staff and carers were attentive and professional. They were very helpful when my mother died.

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Review from Mary F (Daughter-in-law of Resident) published on 6 November 2017 Submitted via Website
Overall Experience

The Firs is wonderfully run! The team are friendly & professional and show a great deal of compassion for the residents in their care. Even when situations appear challenging to me, they are handled in such respectful and thoughtful ways. We recently held a small 85th party for my mother-in-law in the quiet room, which overlooks the newly landscaped patio garden. I was encouraged to decorate the room, bring cakes and bubbly and we played a slideshow with music. We had fun, it was very much appreciated by Mother-in-law and Father-in-law and by those who were invited. The very 'smiley' in-house chef even brought Mum in a cake with candles. It is a heart-wrenching situation when care can no longer be provided in the family home, it's a decision made with a heavy heart. To know that she is very well looked after, with a level of nursing care that is second to none, in a warm, clean, safe and caring environment really does help the family to come to terms with the change. Thank you.

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Review from Valerie P (Friend of Resident) published on 12 October 2017 Submitted via Postal Card
Overall Experience
I always find the staff at The Firs Nursing Home very approachable and they make time to discuss any worries or issues as and when they arise.

They are always busy but never give the impression that they don't have time for anyone, either residents or visitors. In previous employment, I have visited clients in many different care homes but I have to admit I could not find any that were better than The Firs at providing first class care to its residents.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Sandwood Care Home.

Upcoming Events

There are no upcoming events for Sandwood Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Sandwood Care Home.

Meet the Team (4)

Ann
Ann Job Title:Clinical Lead

Anne helps with the clinical aspects of the home and is very compassionate about the care of older people. She enjoys spending quality time with both residents and staff and supports staff with their own development.

Lesley
Lesley Job Title:Deputy ManagerJoined: 2021

I joined The Firs Nursing Home in 2021. I am very passionate about my residents and I like to thing I make a difference in their wellbeing. I started my career in nursing in 1988 and have worked in many clinical areas during this time. My passion is dementia care and care of the elderly. When I am not working, I love spending time with my sons and my Frenchie Lola.

Christy
Christy Job Title:Administrator

Christy completes the payroll and supports staff and residents with any queries. She also enjoys spending quality time with the residents and helps both residents and families to maintain communication which is so important to residents and their families.

Tracey
Tracey Job Title:Activities Coordinator

Tracey provides activities in the home which are tailored to both individuals and groups. She really enjoys getting to know the residents on a one-to-one basis and has developed a successful activity plan within the home. Tracey was nominated for the Care Home Activity Coordinator of the year 2020.

Frequently Asked Questions about Sandwood Care Home

What types of Care is Sandwood Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sandwood Care Home have?

There are 31 Single Rooms.

What are the Facilities & Services at Sandwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Sandwood Care Home to the centre of Nottingham?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandwood Care Home to verify any information. View our terms and conditions. Sandwood Care Home has an Enhanced Service -more info.