Melbourne House Nursing Home

Grannis Drive, Aspley Lane, Nottingham NG8 5RU

Melbourne House Nursing Home, Nottingham, Nottinghamshire
Melbourne House Nursing Home, Nottingham, Nottinghamshire
Melbourne House Nursing Home, Nottingham, Nottinghamshire

Melbourne House Nursing Home has been purpose-built to offer skilled care, at the same time as providing a homely interior where residents are encouraged to remain as active and independent as possible.

Forms of care that are welcomed by the skilled team include convalescent and respite care, while the accommodation is ideal for long-term residential needs.

Forty-seven spacious and en-suite bedrooms, alongside pleasant social areas, allow occupants to live in comfort, while landscaped gardens and a gardening club are further popular additions.

Group: Eastgate Care Ltd

Person in charge: Kate Wilson (Care Home Manager)

Local Authority / Social Services: Nottingham City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 49+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Polish, Romanian

Single Rooms: 48

Rooms with ensuite WC: 38

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

On website

Visiting:

All visitors welcome

Parking:

Private spaces directly outside care home.

Latest Care Quality Commission* Report on Melbourne House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Melbourne House Nursing Home has a Review Score of 9.8 (9.815)

The Review Score of 9.8 (maximum of 10) for Melbourne House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Melbourne House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.815 for Melbourne House Nursing Home is calculated as follows: ( (112 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 130 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Melbourne House Nursing Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 11 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Melbourne House Nursing Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Melbourne House Nursing Home

  • Son of Resident/Service User
    5
  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2

Just wanted to say a big Thank you to all the staff carers, cleaners, laundry, office workers for their care of our mum. She was a resident for 5 years at Melbourne and was very happy, she sadly passed away on 15th September but her care right to the end was impeccable and for that my sister and I would like to say a big big thank you.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Our family is very pleased with the care our mother is getting. The staff are friendly and polite, nothing is too much trouble for them. The food here is excellent and we are all happy that our mother is getting the care and attention she deserves. Thank you.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is very happy here.
She settled in very quickly.
The staff, management and activities are all excellent and mum loves the music room. Always something going on.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well run care home with friendly, caring staff.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy caring environment. People and staff are very helpful.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very caring and a lot of attentive care. Meals are well presented and good rotation. Very friendly atmosphere and welcoming when I visit,

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I visited my dad during his respite, he always seemed content. He was unable to get out of bed, but there always seemed to be staff going up and down the corridor, some of which popped in to see him. All of the staff I met during my visits were very nice. They were all very fond of my dad. I was told he was eating and drinking well and did see some evidence of this. I was also told his ongoing sores were improving and I did see signs of this. However, he did come out with new sores. All in all though, I did think this was a good service.

How likely would you be to recommend Melbourne House Nursing Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

The staff know my mother really well, likes and dislikes. They are kind, caring and always willing to have a joke with her.
She loves the food and enjoys sitting in the music lounge.
There is regular entertainment, which all the residents seem to love.
There are always improvements to be made but the manager is eager to address any issues and work with staff and relatives in the home.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Melbourne House is excellent! My nana is so happy here and the staff are amazing with her.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care that my mum receives at this care home, the staff are very friendly and understanding.
They do lots of activities to keep their minds active.
The home itself is kept very clean and tidy and they have a good selection of food.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Melbourne House is warm, welcoming and very friendly. The staff are friendly and helpful. It is always clean and tidy.
I'd definitely recommend this home to anyone friends and family.
My nan is settled and really happy and plenty of activities and trips out.
Lots of lovely meals.

How likely would you be to recommend Melbourne House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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