Melbourne House Nursing Home

Grannis Drive, Aspley Lane, Nottingham NG8 5RU
Review Us
9.3 55 Reviews
  • Melbourne House Nursing Home, Nottingham
Melbourne House Nursing Home is purpose-built to offer skilled care, at the same time as providing a homely interior where residents are encouraged to remain as active and independent as possible.

Forms of care that are welcomed by the skilled team include convalescent and respite care, while the accommodation is ideal for long-term residential needs.

Forty-seven spacious and en-suite bedrooms, alongside pleasant social areas, allow occupants to live in comfort. Arts and crafts are a weekly feature, relaxing and quiet spaces are respected, while landscaped gardens are well-used areas.
Show Melbourne House Nursing Home on the Map

Care Provided by Melbourne House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • Self-Funded Nursing Care: from £1100
  • Self-Funded Nursing Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Nursing Care: from £1100
  • RESPITE Self-Funded Nursing Dementia Care: from £1100

FNC not included in fees listed. Price on application for respite care.

These prices are only a guideline, please contact Melbourne House Nursing Home to find out the exact price for your requirements.

Contact Melbourne House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Melbourne House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alicja Mensah (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • All visitors welcome

Parking

  • Private spaces directly outside care home.

Melbourne House Nursing Home Reviews (55)

9.3

Melbourne House Nursing Home has a Review Score of 9.3 (9.291) out of 10, based on 10 reviews in the last 2 years.
Over all time Melbourne House Nursing Home has 55 reviews.

Overall Experience
  • 36
  • 16
  • 1
  • 2
  • 0
Date Published
  • 55
  • 5
  • 6
  • 10
  • 45
Reviewer Connection to Melbourne House Nursing Home
  • 18
  • 13
  • 6
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 55, showing 1-20
Review from Joanne L (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Melbourne House Nursing Home go above and beyond in every aspect of my dad's care. It's a home from home where staff really care about each and every one of their residents. It has exceeded all our expectations. We always feel so welcomed, and the staff immediately made us feel like part of a big family.
They have an amazing team; where staff are always cheerful and treat residents with dignity and warmth. It's been such a relief to know dad is in such a caring and supportive place. We are forever grateful for the love and dedication shown to dad and our family.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your kind words, we are so grateful for your support!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lucy C (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can not fault the care my dad receives from Melbourne staff are amazing!! And supportive to the families, and they take such good care of my dad can't thank you all enough.
Always answering any questions we have regarding dad and supporting us x
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your kind words about our home. Melbourne House are so lucky to have such great team, we couldn't be us without them!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrick C (Friend of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always helpful. The care given to my friend is excellent. And the Care Home is always clean. Staff always seem to be engaged with residents. My friend is happy and well looked after. She is given her medication every day.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your lovely review, it really means a lot to us here at Melbourne!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louisa P (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad moved into Melbourne house early 2024. Of course it was a difficult time initially, but Dad has settled into his home and loves the staff. He is treated with dignity and his ways are respected. I do sometimes with he would go out more on trips, but Mel and the team always invite him! So much
of the food is home made and dad always enjoys it!
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for taking the time to write such a lovely review, it means so much to us here! We are so glad Dad has settled in with us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K J (Wife of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Melbourne House just over 2 years, his changing needs over this time have always been met. The staff are very helpful, friendly and caring. The staff are always very kind not only to my husband but also myself. The staff are always around to meet his toileting, eating and drinking
needs. There is plenty of activities/entertainment activities to partake in or just enjoy. There is a regular hairdresser and chiropodist and a lady who does exercise classes for the residents. My husband is always and clean and tidy.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your kind words we really appreciate it here at Melbourne! You are both part of our family here and we're so grateful for your ongoing support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jayne G (Daughter of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm filling this in regarding my mum whose having excellent care at Melbourne House Care Home. The staff go above and beyond for their clients.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for taking the time to write such a lovely review, we really appreciate your support here at Melbourne!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Daughter of Resident) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has lived at Melbourne house for just over three years. He has very complex needs. Not only does my dad receive excellent care we as visitors are made to feel at home when we visit and nothing is too much trouble. My dad is well cared for by the team and he is settled. Last week the staff realised
Dad was not himself. They called out of hours straight away and a GP did a home visit and gave him antibiotics. Anything we have ever asked has always been sorted straight away by the amazing manager. She and the team have really changed my dad's life and his family. I was originally recommended this home by a social worker as after looking after Dad for fifteen years it became apparent he needed 24-hour care. I am so grateful we found Melbourne House.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your lovely review of Melbourne, that makes us so happy that you are pleased with the care we provide. We love having Dad as part of our Melbourne family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V S (Friend of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I often visited to find the alarm button had been pressed for some time, not sure if staff ignored them. Missing laundry, I took my friend two handmade blankets on Monday, but they had disappeared by Wednesday. His clothes would go missing regularly despite being labelled, and then not recovered.
My
friend spoke about a carer who he called "the cow" who seemed to try to make life difficult for him. I think the rest of the staff were more positively viewed. It was only one individual.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your feedback, please get in touch with the manager with your concerns so that we can look into this. The manager was unaware of concerns raised due to the resident's family…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rory D (Son of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Melbourne House Nursing Home has provided my father with excellent care over the past few months. The Care Team, in particular, has shown a genuine dedication to his well-being, treating him with compassion and respect. The high standard of nursing care he has received has been truly reassuring, addressing
his medical needs with skill and attention. The adjacent GP surgery which attends to the residents via weekly rounds - is a particular bonus. The variety of activities offered at the home is another standout aspect. The Activity Team works incredibly hard to keep residents engaged and inspired, creating a lively and stimulating environment. These activities have had a positive impact on my father's mood and overall quality of life. I am grateful for the care and commitment shown by the staff at Melbourne House, and would highly recommend their services.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for your lovely words, we will pass them on to our team. We are so happy that you are pleased with our care team they really are amazing and we are so lucky to have them!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Sister-in-law of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers did a fantastic job. Sister-in-law came to Melbourne House 21 years ago and has been well cared for.
Reply from Macie Cox, Marketing Executive at Melbourne House Nursing Home
Thank you so much for taking the time to write such a lovely review, we all really appreciate it here at Melbourne!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S J (Daughter-in-law of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Several concerns since our family member has been at Melbourne House and don't feel we are listened to. Room is dirty with old furniture safety a massive concern. Very abrupt response when we have raised concerns.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
We are sorry to hear that you had concerns about the care provided at our facility. We take these matters very seriously, and upon receiving your direct concerns, we immediately investigated and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Regular Volunteer) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in the care of Melbourne House Nursing Home until he passed away. The staff looked after him with care, compassion and dignity. The staff treated me and my family as part of their family. I wanted to give something back for all their care so I decided to come back as a volunteer. I've
been here for 3 years now and love helping the residents. The activities I help with are outstanding and you can see the residents enjoying themselves.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you so much.
We cannot thank you enough for everything what you do for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Europa D (Daughter of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at Melbourne House Nursing Home since January 2021 until October 2023.
She loved the home and staff working there.
Staff are kind and friendly, great support network. Communication with myself was always on point. I am happy with all the care my mum received whilst living at Melbourne
House.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much for your kind words. We feel very privileged to be able to care for your mother and your support means a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T R (Niece of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My auntie has been a resident since 2020 and we are satisfied that she is being well cared for and she has plenty of activities to join in when she is up to them.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you so much for the lovely review. We are trying our best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Daughter of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Melbourne House for almost four years until September 2022. I can honestly say she could not have received better care and compassion anywhere. The staff are wonderful as are the management. Entertainment and wonderful food are definitely their strength, as is their understanding
of Dementia (which my mum suffered from). Wonderful place.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much for your kind and touching words. I will share your gratitude with the team who will be incredibly happy to read this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda H (Daughter of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home with dedicated and committed staff. The home is very well-led and managed. I cannot thank the manager enough for all her trust and support of my 93-year-old mother, who had been in decline at her previous nursing home and sustained injuries to her face. The team at Melbourne are fantastic!
Kind and caring.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much for your kind words. We feel very privileged to be able to care for your mother and your support mean a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jo S (Next of Kin) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was moved from the hospital to Melbourne House for end-of-life care and sadly stayed only a few weeks before he passed away. Every single one of the staff was amazing - caring, kind and professional. They got to know my friend, accepted him and how he was towards the end with compassion and
good humour at all times. The home is friendly and relaxed, and I know that he felt at ease and comfortable there, even under such awful circumstances. He really appreciated that the carers and nurses would come in and have a chat and laugh with him, always treating him as an individual. We, his friends, also really valued their kind support for all of us who visited him, especially those who were with him at the end.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much for your kind words. I will be sure to share them with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Son of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Been looking after my mum since February 2020 and always treated her with care and respect. Staff are always helpful and friendly. Would recommend this care home to anyone else.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much; it means a lot to us to know you are happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet S (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home inviting and friendly, clean and tidy.
The staff are always helpful and friendly.
My mother is treated very well.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much; it means a lot to us to know you are happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew M (Son of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So happy with the care my dad has received whilst being here. I wouldn't hesitate to recommend Melbourne House Nursing Home to anyone.
Reply from Alicja Mensah, Manager at Melbourne House Nursing Home
Thank you very much for your kind words. I will be sure to share them with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.291)

Overview of Review Score

The Review Score of 9.3 (9.291) out of 10 for Melbourne House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.453 for Melbourne House Nursing Home is calculated as follows: ( (79 Excellents x 5) + (20 Goods x 4) + (10 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 117 Ratings = 4.453
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.838 Points relating to the number of positive Reviews for Melbourne House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 9 Positive Reviews ÷ 9.6 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Alicja

Alicja Mensah

Job Title: Care Home Manager Joined: 2017

Alicja, a Registered Care Home manager, has 14 years of Intensive Care experience from her native Poland and is putting it to good use here at Melbourne House. She is welding her team together with her excellent ‘hands-on’ approach, enthusiasm and relationship skills, to develop the great reputation of Melbourne House.


Alicja loves being a nurse and despite the amount of administration that comes with the management role, she maintains her daily contact with residents and staff, to ensure she makes Melbourne House a Home, where all staff take responsibility, and improve service levels to offer high-quality care for the residents.

Frequently Asked Questions about Melbourne House Nursing Home

What types of Care is Melbourne House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Melbourne House Nursing Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Melbourne House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Melbourne House Nursing Home to the centre of Nottingham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melbourne House Nursing Home to verify any information. View our terms and conditions. Melbourne House Nursing Home has an Enhanced Service - more info.