Cameron House Care Home, Bury, Greater Manchester
Cameron House Care Home, Bury, Greater Manchester
Cameron House Care Home, Bury, Greater Manchester

Cameron House Care Home is located in Elton, to the west of Bury in Lancashire.

The home is a modern detached building set in a residential area close to the town centre of Bury. Cameron House has easy access to public transport for residents who would like to explore the local area.

Cameron House provides residential care, nursing care and respite care 24 hours a day. The care is personalised to each individual dependent on their care needs.

Residents are encouraged to bring in their belongings to decorate their rooms to ensure they are as homely and familiar as possible.

Group: Four Seasons Health Care

Person in charge: Sarah Ashton (Home Manager)

Local Authority / Social Services: Bury Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Urdu

Single Rooms: 40

Rooms with ensuite WC: 20

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile

Latest Care Quality Commission* Report on Cameron House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Cameron House Care Home has a Review Score of 7.2 (7.240)

The Review Score of 7.2 (maximum of 10) for Cameron House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Cameron House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.115 for Cameron House Care Home is calculated as follows: ( (39 Excellents x 5) + (45 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 96 Ratings = 4.115

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.125 Points relating to the number of positive Reviews for Cameron House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    4
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cameron House Care Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Cameron House Care Home

  • Daughter of Resident/Service User
    5
  • Niece of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Son of Resident/Service User
    1

My Dad recently received care & end of life care at Cameron house.
I cannot praise them enough.
The level of Professionalism, dedication and compassion shown by every member of staff, to myself & family was incredible.
My Dad was kept so comfortable right to the end of his life.
The care, respect and dignity showed to us as a family was very comforting.
The staff are a truly special team of people, I am truly thankful to them.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ronnie Cavanagh, Digital Marketing Executive at Cameron House Care Home responded to this review on 04 Sep 2017:

Thank you, Carl, for your kind comments about your recent experience at Cameron House Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

My uncle moved into Cameron House with terminal cancer, and from the day he moved in to the day he died, the staff couldn't do enough for him, they spent lots of time with him and made him very comfortable and happy. Thank you very much.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

It wasn't good really - the personal care of my friend wasn't met at all. Some staff were good and assertive but others just weren't.
The equipment was poor - one plug socket - the side lights didn't work, there were no taps on the bath, the en-suite smelled of damp, the doors to the toilet didn't meet or shut properly = no dignity at all, even after supplying personal toiletries the staff didn't use them - they used some other person's stuff. There was a lot more - I have complained to the manager - I do hope that I get a satisfactory result because even though my friend passed away I want my complaints answered.

How likely would you be to recommend Cameron House Care Home? Extremely Unlikely

Average Rating: 

 1.7 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Very Poor

Cleanliness: Poor

Treated with Dignity: Very Poor

Food & Drink: Poor

Staff: Satisfactory

Activities: Very Poor

Management: Satisfactory

Safety / Security: Poor

Rooms: Very Poor

Value for Money: Very Poor

Sarah Ashton, Home Manager at Cameron House Care Home responded to this review on 25 Apr 2016:

Many thanks for taking the time to review Cameron House Care Home - we appreciate all comments and feedback. Since receiving your review I have investigated the issues raised by checking supporting documents and discussing with the relevant staff. I have sent my findings to you privately so if you would like to discuss anything or require any further clarification, please do not hesitate to contact me. Best wishes, Sarah.

Since my mum took residency at Cameron House she has been made very welcome and has received excellent care from the friendly nursing staff. I am very pleased to have received regular updates on mum and feel confident enough to recommend Cameron House.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find all staff to be friendly and very helpful. They always greet you with a smile if you have a query or need help they are always very willing to help.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff friendly, speak nicely to my mother; frequently pass the time of day with her. Room always in a good clean condition. Food always served to time, good and wholesome. Drinks offered frequently. Doctor called whenever needed. Laundry is cleaned to good standard. Mother's family kept informed of any changes in health etc. Overall a very good care home. No complaints.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in Cameron House since November 2014. Since she has been a resident there, she has been very contented and settled. This is due to the very supportive carers and nurses in the home. the nurses, in a particular, do their job so well, looking after my mum's complex health needs. They liaise so well with her doctor, the diabetic team in Bury and other health professionals.
The home is responsive to my mother's needs and the staff communicate well with me as my mum's main contact. The activities co-ordinator is very active providing stimulating activities for the residents.
Above all, the home is well-managed. I have seen significant improvements in many areas since November 2014 and I can see the home continuing to develop and thrive.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident at Cameron House for eight months. She is 84 and suffers from advanced vascular dementia. She is extremely happy and contented at this care home, and, as we live only ten minutes away, we can visit regularly.
The staff team are very caring and understanding of mum's condition - which can cause extreme mood swings. She is always clean, well-fed and comfortable. She particularly enjoys any music related activities and gardening opportunities.
Her favourite things are the hairdressing sessions each week and watching the birds and squirrels feeding in the garden. Thank you to the staff.

How likely would you be to recommend Cameron House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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