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Averill House Care Home

Averill Street, Newton Heath, Manchester, Greater Manchester M40 1PF
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I have had nothing but a great experience of my time here and will take a lot of good memoriesKevin H(Respite Resident/Service User)
Averill House Care Home, Manchester
Averill House Care Home, Manchester
Averill House Care Home, Manchester

Situated in Newton Heath, three miles outside Manchester, Averill House is a purpose-built care home providing personalised dementia care.

The friendly care home has a large landscaped garden and delightful sensory area, which is very popular with residents and relatives. There are also many options for residents to keep busy at Averill House including a cinema, hair salon, café, library service and nail bar.

Averill House care home boasts a selection...  

Care Provided by Averill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,089From £1,198
Nursing Dementia CareFrom £1,320From £1,453

Contact Averill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Stott (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (48)

Averill House Care Home Reviews (57)

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9.4

Averill House Care Home has a Review Score of 9.4 (9.435) out of 10, based on 14 reviews in the last 2 years. Over all time Averill House Care Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from V D (Sister of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

My brother has been very happy here for the last few months, always clean and well looked after. We have decided to move him closer to family. So we can visit him more. We feel he will get more quality of time living near all his family.

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Review from A J (Son of Resident) published on 1 March 2019 Submitted via Postal Card
Overall Experience

I think more staff are needed over the weekends. I've seen on numerous occasions staff are fully stretched. Staff are very polite, there are a lot of residents who need assistance. Staff communicate well with each other and prioritise what job needs to be done first.

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Review from Denise K (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience
My mum went into Averill House in November. The room is lovely, freshly painted. She has a lovely view from her bedroom window, looking onto the garden.

The staff seem very caring. They spend time with my mum to make sure she is not feeling lonely or scared. If I ask the staff anything they are always very helpful.

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Review from Victoria R (Daughter of Resident) published on 6 November 2018 Submitted via Postal Card
Overall Experience

I regularly attend the home to visit my mother. I always find the staff friendly and helpful and very caring towards the residents. I have recommended the home to friends and wouldn't hesitate to promote the excellent worth of the staff.

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Review from Leonard D (Son of Resident) published on 14 September 2018 Submitted via Postal Card
Overall Experience

Always clean and tidy. Staff really care about the residents.

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Review from Nichola C (Daughter of Resident) published on 12 September 2018 Submitted via Postal Card
Overall Experience

Staff are lovely and do everything they can for my Dad. Their respect, humour and interaction are wonderful.

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Review from Ross S (Son of Resident) published on 30 August 2018 Submitted via Postal Card
Overall Experience

We as a family are very happy with Averill House Care Home. The staff are fantastic, management always there for advice etc. We cannot fault it.

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Review from L O (Niece of Resident) published on 11 June 2018 Submitted via Postal Card
Overall Experience

When I go and see my auntie, the staff are friendly and approachable. Auntie seems very happy and settled. If you have a concern they will talk to you about it and sort it out the best they can, taking all views in place.

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Review from Amanda A (Daughter of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Excellent service from all.

Staff are very professional in all aspects of care.

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Review from M G (Daughter of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience
My mother has been in this care home since September last year. She has previously been in 2 other homes and this one is the best. Although her room and the communal rooms are basic, they are adequate. The general care is usually good. My mother is clean and well dressed and fed.

A criticism is that there are not enough staff to provide stimulation through activities or spending quality time eg. hand holding with Mum and other residents.

Reply from Clare Sheehan, Careline Advisor at Averill House Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. Our Wellbeing Co-ordinator arranges activities for the home, providing each Resident with a weekly planner of all forthcoming activities. Your Mother likes to be involved in these activities and...  

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Review from Jeanette D (Daughter of Resident) published on 24 August 2017 Submitted via Postal Card
Overall Experience

I currently have no complaints with the care home. The staff are extremely helpful and approachable. Mum is settling in well with help and support from the carers and the manager.

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Review from Maureen S (Daughter of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

My mother is in the nursing residential unit and in my view, my mother is well cared for and well looked after. All her needs are catered for and I could not be any happier.

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Review from Beryl S (Sister of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

We are generally very pleased with the care my sister is receiving. The only thing is her hearing aid, teeth and glasses can never be found.

Reply from HC-One, Careline Team at Averill House Care Home

Thank you for your feedback. We are delighted to hear that you are so pleased with the care your relative is receiving at Averill House. The issue of missing hearing aid, teeth and glasses had not been brought to our attention, however, the home manager and her staff team have been made aware of...  

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Review from Millie Y (Resident / Service User) published on 6 October 2016 Submitted via Postal Card
Overall Experience

The staff are all very caring and patient with mum, even though at times she can be very difficult. Averill House care Home is a clean, pleasant environment. It is obvious that the carers who dress mum each day make sure that she looks good. We are happy that mum is being treated with respect and is well fed and looked after.

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Review from Thomas K (Relative of Resident) published on 31 August 2016 Submitted via Postal Card
Overall Experience

Averill House is very homely. Staff are very welcoming and are available to answer any questions needed. The place is always clean and tidy.

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Review from Raymond S (Son of Resident) published on 23 August 2016 Submitted via Postal Card
Overall Experience

Friendly atmosphere. Very relaxed and caring attitude to residents and visitors.

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Review from Frank G (Husband of Resident) published on 22 August 2016 Submitted via Postal Card
Overall Experience
It was most noticeable on my first visit to Averill House just how peaceful and calm the house really was. These same remarks also apply to the lounge areas where most of the residents appear to spend their time, although it must be said the staff always on duty are very attentive. As well as the lounge areas being so ship-shape and orderly, the bathrooms, corridors, and bedrooms appear to be decorated to a high standard of finish and very well maintained.

The staff are extremely watchful whilst carrying out their duties, but extremely pleasant and courteous in their manner. All in all, a fine care home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 05 Mar 2026

    Averill House Care Home on Averill Street in Newton Heath, Manchester, is inviting the local community to help combat loneliness in later life through an exciting new initiative: Pen Pals...

  • 17 Feb 2026

    Averill House Care Home in Newton Heath, Manchester, is inviting communities across the country to take part in a heart-warming Valentine’s Day initiative aimed at spreading kindness and connection to...

  • 03 Dec 2025

    HC-One’s Averill House Care Home in Newton Heath, Manchester, is delighted to announce a warm and welcoming Cheese and Wine Evening taking place on Tuesday 9th December from 6:00pm to...

Upcoming Events

There are no upcoming events for Averill House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Averill House Care Home.

Meet the Team (1)

Clare Stott
Clare StottJob Title:Home Manager
What does ‘kindness’ mean to you?

'My approach to care is person-centred, with a holistic view of that person in mind, and I am ambitious and dedicated towards achieving the best possible outcomes.”

As a dedicated healthcare professional, Clare has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.

Having worked in the care sector for many years, Clare closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Clare remarked:

“I have a passion to make a difference and to enhance the quality of life for all our residents, and I get a great deal of satisfaction when I see residents living their best lives, happy and content.”

Outside of work, Clare is very family orientated and has a love of animals and nature

If you would like to find out more about Averill House, Clare would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Averill House Care Home to verify any information. View our terms and conditions. Averill House Care Home has an Enhanced Service -more info.