I have had nothing but a great experience of my time here and will take a lot of good memoriesKevin H(Respite Resident/Service User)
I have had nothing but a great experience of my time here and will take a lot of good memoriesKevin H(Respite Resident/Service User)
Situated in Newton Heath, three miles outside Manchester, Averill House is a purpose-built care home providing personalised dementia care.
Averill House is a friendly care home with a large landscaped garden and a delightful sensory area, both very popular with residents and relatives. Residents have many options to stay active at Averill House, including a cinema, hair salon, café, library service, and nail bar.
Averill House care home boasts a selection...
Situated in Newton Heath, three miles outside Manchester, Averill House is a purpose-built care home providing personalised dementia care.
Averill House is a friendly care home with a large landscaped garden and a delightful sensory area, both very popular with residents and relatives. Residents have many options to stay active at Averill House, including a cinema, hair salon, café, library service, and nail bar.
Averill House care home boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, family, and friends. The catering team prides itself on ensuring each meal is an enjoyable, heartwarming experience for every resident and visitor to the home.
The professional care team at Averill House takes time to learn about each resident’s hobbies and interests, helping residents lead an active and fulfilling life. In addition to the range of activities available in the home, staff encourage residents to take an active role in the Newton Heath community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
Each member of the professional care team supports new residents and their families as they settle into Averill House. The Home Manager leads the team with knowledge and experience in the care sector, delivering high-quality, compassionate care and supporting residents to live their best life.
The price(s) shown are provided by the care home. Contact Averill House Care Home for full pricing details and T&Cs.
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Averill House Care Home has a Review Score of 9.4 (9.389) out of 10, based on 15 reviews in the last 2 years.
Over all time Averill House Care Home has 58 reviews.
I am satisfied with home if I do have any problems I will discuss it with the manager. All the staff at the home are kind and helpful and treat visitors in a friendly way. Always. I must add a special word for the carers who do this difficult job of looking after people with dementia with love,...
I am satisfied with home if I do have any problems I will discuss it with the manager. All the staff at the home are kind and helpful and treat visitors in a friendly way. Always. I must add a special word for the carers who do this difficult job of looking after people with dementia with love, care and consideration.
My brother has been very happy here for the last few months, always clean and well looked after. We have decided to move him closer to family. So we can visit him more. We feel he will get more quality of time living near all his family.
My brother has been very happy here for the last few months, always clean and well looked after. We have decided to move him closer to family. So we can visit him more. We feel he will get more quality of time living near all his family.
I think more staff are needed over the weekends. I've seen on numerous occasions staff are fully stretched. Staff are very polite, there are a lot of residents who need assistance. Staff communicate well with each other and prioritise what job needs to be done first.
I think more staff are needed over the weekends. I've seen on numerous occasions staff are fully stretched. Staff are very polite, there are a lot of residents who need assistance. Staff communicate well with each other and prioritise what job needs to be done first.
The staff seem very caring. They spend time with my mum to make sure she is not feeling lonely or scared. If I ask the staff anything they are...
The staff seem very caring. They spend time with my mum to make sure she is not feeling lonely or scared. If I ask the staff anything they are always very helpful.
I regularly attend the home to visit my mother. I always find the staff friendly and helpful and very caring towards the residents. I have recommended the home to friends and wouldn't hesitate to promote the excellent worth of the staff.
I regularly attend the home to visit my mother. I always find the staff friendly and helpful and very caring towards the residents. I have recommended the home to friends and wouldn't hesitate to promote the excellent worth of the staff.
Always clean and tidy. Staff really care about the residents.
Always clean and tidy. Staff really care about the residents.
Staff are lovely and do everything they can for my Dad. Their respect, humour and interaction are wonderful.
Staff are lovely and do everything they can for my Dad. Their respect, humour and interaction are wonderful.
We as a family are very happy with Averill House Care Home. The staff are fantastic, management always there for advice etc. We cannot fault it.
We as a family are very happy with Averill House Care Home. The staff are fantastic, management always there for advice etc. We cannot fault it.
When I go and see my auntie, the staff are friendly and approachable. Auntie seems very happy and settled. If you have a concern they will talk to you about it and sort it out the best they can, taking all views in place.
When I go and see my auntie, the staff are friendly and approachable. Auntie seems very happy and settled. If you have a concern they will talk to you about it and sort it out the best they can, taking all views in place.
Excellent service from all.
Staff are very professional in all aspects of care.
Excellent service from all.
Staff are very professional in all aspects of care.
A criticism is...
A criticism is that there are not enough staff to provide stimulation through activities or spending quality time eg. hand holding with Mum and other residents.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Our Wellbeing Co-ordinator arranges activities for the home, providing each Resident with a weekly planner of all forthcoming activities. Your Mother likes to be involved in these activities and...
Thank you for your review; we value all feedback as this helps us to improve our service where required. Our Wellbeing Co-ordinator arranges activities for the home, providing each Resident with a weekly planner of all forthcoming activities. Your Mother likes to be involved in these activities and is taken in her chair to attend, should she so choose. She also enjoyed our recent Open Day and participated in the sing-along and outdoor activities. Our activities are over when you visit around tea time but please be reassured we do provide one to one pampering regularly. Our care staff pay close attention to the emotional needs of all our Residents, including your Mother, such as holding her hand when she indicates a need for this. Please don’t hesitate to liaise with Home Management should you have any concerns; we are always happy to help
I currently have no complaints with the care home. The staff are extremely helpful and approachable. Mum is settling in well with help and support from the carers and the manager.
I currently have no complaints with the care home. The staff are extremely helpful and approachable. Mum is settling in well with help and support from the carers and the manager.
My mother is in the nursing residential unit and in my view, my mother is well cared for and well looked after. All her needs are catered for and I could not be any happier.
My mother is in the nursing residential unit and in my view, my mother is well cared for and well looked after. All her needs are catered for and I could not be any happier.
We are generally very pleased with the care my sister is receiving. The only thing is her hearing aid, teeth and glasses can never be found.
We are generally very pleased with the care my sister is receiving. The only thing is her hearing aid, teeth and glasses can never be found.
Thank you for your feedback. We are delighted to hear that you are so pleased with the care your relative is receiving at Averill House. The issue of missing hearing aid, teeth and glasses had not been brought to our attention, however, the home manager and her staff team have been made aware of...
Thank you for your feedback. We are delighted to hear that you are so pleased with the care your relative is receiving at Averill House. The issue of missing hearing aid, teeth and glasses had not been brought to our attention, however, the home manager and her staff team have been made aware of these concerns and are taking action to ensure they are addressed as a matter of urgency. We encourage relatives to speak to the home manager or person in charge whilst visiting the home if there are any areas of concern so that we can take immediate action.
The staff are all very caring and patient with mum, even though at times she can be very difficult. Averill House care Home is a clean, pleasant environment. It is obvious that the carers who dress mum each day make sure that she looks good. We are happy that mum is being treated with respect and...
The staff are all very caring and patient with mum, even though at times she can be very difficult. Averill House care Home is a clean, pleasant environment. It is obvious that the carers who dress mum each day make sure that she looks good. We are happy that mum is being treated with respect and is well fed and looked after.
Averill House is very homely. Staff are very welcoming and are available to answer any questions needed. The place is always clean and tidy.
Averill House is very homely. Staff are very welcoming and are available to answer any questions needed. The place is always clean and tidy.
Friendly atmosphere. Very relaxed and caring attitude to residents and visitors.
Friendly atmosphere. Very relaxed and caring attitude to residents and visitors.
It was most noticeable on my first visit to Averill House just how peaceful and calm the house really was. These same remarks also apply to the lounge areas where most of the residents appear to spend their time, although it must be said the staff always on duty are very attentive. As well as the...
The staff are extremely watchful whilst carrying out their duties, but extremely pleasant and courteous in their manner. All in all, a fine care home.
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Averill House Care Home on Averill Street in Newton Heath, Manchester, is inviting the local community to help combat loneliness in later life through an exciting new initiative: Pen Pals...
Averill House Care Home in Newton Heath, Manchester, is inviting communities across the country to take part in a heart-warming Valentine’s Day initiative aimed at spreading kindness and connection to...
HC-One’s Averill House Care Home in Newton Heath, Manchester, is delighted to announce a warm and welcoming Cheese and Wine Evening taking place on Tuesday 9th December from 6:00pm to...
There are no upcoming events for Averill House Care Home.
There are currently no awards/recognitions posted yet for Averill House Care Home.
There are no accreditations posted yet for Averill House Care Home.
As a dedicated healthcare professional, Clare has gained a wealth of experience in providing care and support to elderly people to enrich their...
As a dedicated healthcare professional, Clare has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
When asked what she enjoys most about her role, Clare remarked:
“I have a passion to make a difference and to enhance the quality of life for all our residents, and I get a great deal of satisfaction when I see residents living their best lives, happy and content.”
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