
I have had nothing but a great experience of my time here and will take a lot of good memoriesKevin H(Respite Resident/Service User)



I have had nothing but a great experience of my time here and will take a lot of good memoriesKevin H(Respite Resident/Service User)



Situated in Newton Heath, three miles outside Manchester, Averill House is a purpose-built care home providing personalised dementia care.
The friendly care home has a large landscaped garden and delightful sensory area, which is very popular with residents and relatives. There are also many options for residents to keep busy at Averill House including a cinema, hair salon, café, library service and nail bar.
Averill House care home boasts a selection...
Care Provided by Averill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Averill House Care Home for full pricing details and T&Cs.
Contact Averill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Clare Stott (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
Room Information
- Single Rooms (48)
Averill House Care Home Reviews (57)
Averill House Care Home has a Review Score of 9.4 (9.435) out of 10, based on 14 reviews in the last 2 years.
Over all time Averill House Care Home has 57 reviews.
My brother has been very happy here for the last few months, always clean and well looked after. We have decided to move him closer to family. So we can visit him more. We feel he will get more quality of time living near all his family.
I think more staff are needed over the weekends. I've seen on numerous occasions staff are fully stretched. Staff are very polite, there are a lot of residents who need assistance. Staff communicate well with each other and prioritise what job needs to be done first.
The staff seem very caring. They spend time with my mum to make sure she is not feeling lonely or scared. If I ask the staff anything they are always very helpful.
I regularly attend the home to visit my mother. I always find the staff friendly and helpful and very caring towards the residents. I have recommended the home to friends and wouldn't hesitate to promote the excellent worth of the staff.
Always clean and tidy. Staff really care about the residents.
Staff are lovely and do everything they can for my Dad. Their respect, humour and interaction are wonderful.
We as a family are very happy with Averill House Care Home. The staff are fantastic, management always there for advice etc. We cannot fault it.
When I go and see my auntie, the staff are friendly and approachable. Auntie seems very happy and settled. If you have a concern they will talk to you about it and sort it out the best they can, taking all views in place.
Excellent service from all.
Staff are very professional in all aspects of care.
A criticism is that there are not enough staff to provide stimulation through activities or spending quality time eg. hand holding with Mum and other residents.
Thank you for your review; we value all feedback as this helps us to improve our service where required. Our Wellbeing Co-ordinator arranges activities for the home, providing each Resident with a weekly planner of all forthcoming activities. Your Mother likes to be involved in these activities and...
I currently have no complaints with the care home. The staff are extremely helpful and approachable. Mum is settling in well with help and support from the carers and the manager.
My mother is in the nursing residential unit and in my view, my mother is well cared for and well looked after. All her needs are catered for and I could not be any happier.
We are generally very pleased with the care my sister is receiving. The only thing is her hearing aid, teeth and glasses can never be found.
Thank you for your feedback. We are delighted to hear that you are so pleased with the care your relative is receiving at Averill House. The issue of missing hearing aid, teeth and glasses had not been brought to our attention, however, the home manager and her staff team have been made aware of...
The staff are all very caring and patient with mum, even though at times she can be very difficult. Averill House care Home is a clean, pleasant environment. It is obvious that the carers who dress mum each day make sure that she looks good. We are happy that mum is being treated with respect and is well fed and looked after.
Averill House is very homely. Staff are very welcoming and are available to answer any questions needed. The place is always clean and tidy.
Friendly atmosphere. Very relaxed and caring attitude to residents and visitors.
The staff are extremely watchful whilst carrying out their duties, but extremely pleasant and courteous in their manner. All in all, a fine care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 05 Mar 2026
Averill House Care Home on Averill Street in Newton Heath, Manchester, is inviting the local community to help combat loneliness in later life through an exciting new initiative: Pen Pals...
- 17 Feb 2026
Averill House Care Home in Newton Heath, Manchester, is inviting communities across the country to take part in a heart-warming Valentine’s Day initiative aimed at spreading kindness and connection to...
- 03 Dec 2025
HC-One’s Averill House Care Home in Newton Heath, Manchester, is delighted to announce a warm and welcoming Cheese and Wine Evening taking place on Tuesday 9th December from 6:00pm to...
There are no upcoming events for Averill House Care Home.
Accreditations
There are no accreditations posted yet for Averill House Care Home.
Meet the Team (1)

'My approach to care is person-centred, with a holistic view of that person in mind, and I am ambitious and dedicated towards achieving the best possible outcomes.”
As a dedicated healthcare professional, Clare has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked in the care sector for many years, Clare closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Clare remarked:
“I have a passion to make a difference and to enhance the quality of life for all our residents, and I get a great deal of satisfaction when I see residents living their best lives, happy and content.”
Outside of work, Clare is very family orientated and has a love of animals and nature
If you would like to find out more about Averill House, Clare would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Averill House Care Home to verify any information. View our terms and conditions. Averill House Care Home has an Enhanced Service -more info.