Brocklehurst Nursing Home

65 Cavendish Road, Withington, Manchester M20 1JG
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8.8 28 Reviews
  • Brocklehurst Nursing Home, Manchester
Brocklehurst, in Withington, is a homely care facility that welcomes people suffering from a number of mental and physical difficulties that are in need of a transfer into long-term care.

At Brocklehurst, residents receive round-the-clock care in a secure and hygienic facility, whilst being allowed the freedom to pursue their own lifestyles and hobbies, within the home or amongst community leisure services.

The care home believes in offering as wide a range of health therapies and services as possible, with GPs available on request, and the option of chiropody.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees to be discussed on enquiry

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Margaret Otto (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (39)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • Free onsite parking

Brocklehurst Nursing Home Reviews (28)

Total of 28, showing 21-28
8.8

Brocklehurst Nursing Home has a Review Score of 8.8 (8.805) out of 10, based on 11 reviews in the last 2 years. Over all time Brocklehurst Nursing Home has 28 reviews.

Overall Experience

  • 19
  • 6
  • 0
  • 0
  • 3

Date Published

28
4
9
11
17

Review from David C (Son of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent, the staff can't do enough for my mum and my family, always friendly when I visit. She is well cared for and settled in her home at Brocklehurst, I can't thank the staff enough for their care and support!

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Review from Samantha C (Friend of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with excellent carers who put the needs of the residents first. The home is very clean thanks to the dedicated cleaners. The nurses are brilliant and go above and beyond for the residents. The food is tailored to the resident's needs and the residents have a great lot of choices for
all their meals. There are activities every day to keep them entertained. And due to covid regulations, they allow me to see my loved one in a visiting schedule. The management has done its best under challenging covid19 circumstances.

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Review from Janice W (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Brocklehurst for just over 2 years. She is very settled, the care she has received has been fabulous. All staff are great, the place is clean and there is a happy atmosphere. Relatives are regularly kept informed.

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Review from Nicola O (Granddaughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been here for a couple of years now. I cannot fault the home or the staff, they are all very friendly and I know that my nana couldn't be in a better place. They look after her so well and make time for all their residents.

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Review from Michael W (Next of Kin) published on 21 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brocklehurst is a lovely home, principally because of the lovely staff. My aunt was a long-time resident until she died a few days ago. She was always extremely happy at Brocklehurst and the staff there do much to generate a real family community. My aunt had speech difficulties and was not always the
easiest to understand, but the staff took time to listen to her. In fact, they knew and understood her well within about 24 hours of her arrival and the care and friendship she received was just what she needed. Nothing was too much trouble for the staff, and the property always looked and smelled clean and well looked after.
All the residents seemed to be well known and understood by the staff - and clearly loved.
Thank you, Brocklehurst.

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Review from Helen (Daughter of Resident) published on 16 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I sadly recently lost my mother whilst she was residing at Brocklehurst. Carers knew my Mum very well and were attentive, kind and patient at all times. Mum was settled and happy. The Nursing Staff were brilliant as her health significantly deteriorated and I was kept fully informed as to how she would
be cared for in her final weeks, and as a family, we were treated with great compassion and kindness. Everyone gave us immense support throughout, and I would have no hesitation in recommending Brocklehurst Nursing Home.

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Review from Anne-Marie C (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father recently moved from hospital after a prolonged period of ill health to Brocklehurst Nursing Home.
Since this time, he is now much improved and stable. He has settled very well into his new home and he is very relaxed and very well cared for. The carers know the residents very well and the
nursing staff are very experienced and approachable.
The home has a very warm and friendly atmosphere. The staff within all the departments make you feel welcome and included in terms of updates and meetings.

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Review from Paul R (Son of Resident) published on 26 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very poor care home. Please don't send any member of your family or friends to this home, you will be deeply unsatisfied. A dirty place not cleaned on a regular basis. My mum was in a room with ensuite. The toilet seat was cracked the toilet didn't flush when brought to their attention nothing was done
for three weeks. The toilet seat was changed but the flush still didn't work I have taken my mum out of this home. I advise you not to even consider this home.

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Current Review Score: 8.8 (8.805)

Overview of Review Score

The Review Score of 8.8 (8.805) out of 10 for Brocklehurst Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.905 for Brocklehurst Nursing Home is calculated as follows: ( (57 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) + (16 Very Poors x 1) ) ÷ 126 Ratings = 3.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Brocklehurst Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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