Gorton Parks Care Home

121 Taylor Street, Gorton, Manchester M18 8DF
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8.8 58 Reviews
  • Gorton Parks Care Home, Manchester
Gorton Parks offers care for short or long term requirements in a safe and warm environment. Care available includes nursing and residential dementia care, general nursing, respite, convalescence and palliative care.

Situated in a quiet area of Manchester, the home is split across five buildings. The home features quality furnishings in comfortable rooms while landscaped gardens allow the ideal setting to relax and enjoy the outside.

Meals are made to suit taste and dietary requirements, and can be enjoyed in traditional dining rooms or in the privacy of residents’ own bedrooms. A 'Nite Bite' menu is also available for out of hours snacks and drinks.

Many occasions and events add to home life, with residents supported in pursuing hobbies and interests of their choice as well as doll and pet therapy and days out.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1045
  • Self-Funded Nursing Care: from £1245
  • RESPITE Self-Funded Residential Care: from £1145
  • RESPITE Self-Funded Nursing Care: from £1345

Subject to care needs assessment

These prices are only a guideline, please contact Gorton Parks Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Selina Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Visiting

  • Protected meal times
    Lunch 12:30 - 13:30
    Evening Meal 16:30 - 18:00

Parking

  • On site parking

Gorton Parks Care Home Reviews (58)

8.8

Gorton Parks Care Home has a Review Score of 8.8 (8.792) out of 10, based on 13 reviews in the last 2 years.
Over all time Gorton Parks Care Home has 58 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gorton Parks Care Home
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Total of 58, showing 21-40
Review from M M (Sister-in-law of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always receive a good welcome when visiting. The staff are always there to help. I feel my sister-in-law is receiving excellent care.
Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your review. We always strive to provide the best service we can for our residents and their families, so it is lovely to receive feedback when we have had such a positive impact.

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Review from Ruth D (Sister of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was admitted to Abbey Hey House last December on my request as had previous experience of the care when a friend had been in Delamere for respite. My sister recently passed so only had eight months there but the care she received was outstanding. Cannot praise staff enough. They have a very
difficult job where my sister was in the dementia unit and nursing have kept everyone safe through this pandemic. Don't think they had one case of covid. Residents are treated with dignity and respect and so are the family. You felt part of a family as though you had known the staff for years. Would never hesitate to want to use there again if need rose in future.
Reply from Julia Bentley, COO at Gorton Parks Care Home

Thank you for your kind words. I am extremely proud of how staff have worked throughout the pandemic and ensured our residents are safe and receiving the best care possible. Please accept my condolences on the passing of your sister and I am grateful you can take comfort from the fact she was safe and well cared for during her time with us.

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Review from Denise E (Daughter of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of the Delamere Unit now for two weeks and the transformation in her health and wellbeing has been outstandingly positive. All the staff are extremely approachable, caring and friendly, nothing appears to be too much trouble. Their response to feedback has been well received
and very prompt. My mum was in a very distressed state when she arrived, she is now very happy and content. She spends the first part of any visit telling me how wonderful the staff are. Her room is spotlessly clean and she enjoys the meals there. I cannot praise the staff enough for their exceptional care.
Reply from Julia Bentley, COO at Gorton Parks Care Home

Thank you so much for your positive comments regarding our colleagues, which will be greatly appreciated. I am so proud of how our colleagues have dealt with the pressures that Covid has brought to ensure our residents receive the highest standards of care.

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Review from B M (Son of Resident) published on 30 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam was in Debdale unit and she got the best treatment you could possibly ask for. The treatment and care she and my family got was excellent. All the staff went out of their way to make her stay as pleasant as possible.
Things were different then my mum passed away in Jan 2020. My family and I
were welcome any time night and day.
I would recommend this unit to anybody.
Reply from Julie Manson, Administrator at Gorton Parks Care Home

Thank you for your lovely comments. We are delighted to hear that you were so happy with the treatment and care your mum received. We would like to take this opportunity to wish your family well for the future.

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Review from I S (Resident) published on 11 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after. I thank everyone for all their attention.
Reply from Paul Millar, Sales Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home . It is our pleasure to look after you. I will of course pass on your kind words to the team at Gorton Parks. Best Regards

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Review from William M (Son of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On behalf of myself and family, we cannot thank you all enough for the kindness and patience that was given to our mother/ and from her niece who also thank's you all. Our relative was well cared for and loved by the staff and was very supportive of the family.
Reply from Paul Millar, Sales Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home.
It is our pleasure to care for your mum as part of the Advinia family.
I will of course pass on your comments to the team.

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Review from J T (Son of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother received in her latter stages of life was incredible from a brilliant group of very nice people. A credit to the nursing home, each and every one of them.
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Review from Dorothy M (Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have really enjoyed my stay here, everyone was really helpful and went out of there way to help. Some patients were very abusive to staff, I don't know how they kept their cool. They deserve every penny they get, and more.
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Review from Carol H (Daughter of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Abbey Hey Unit for three years. I visit about four times each week and feed my mum at mealtimes. The staff has always been very accommodating, friendly and empathetic when I am sad!
Recently my mum was very poorly with pneumonia and the staff were wonderful and went above and beyond
their duties for me and my family.
Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Thank you so much for taking the time to write a review and obviously I am very pleased that you are happy with the care that we provide for your mother. I will be delighted to feed your comments back to my team.

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Review from N M (Granddaughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall care is good, any problems that do arise are usually dealt with promptly.
Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Many thanks for taking the time to review our home. Its always helpful for anyone considering Gorton Parks to see reviews from family and residents whilst making a decision on which home to choose.

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Review from J P (Husband of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff.
Reply from Yvonne B, Home Manager at Gorton Parks Care Home

Thank you for taking the time to review our home and I am delighted that you are happy with the care of your husband. I will pass this along to my time.

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Review from S K (Sister of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident since November 2018. The staff are all very caring and vigilant, nothing is too much trouble and the staff care, not only for the residents but also family members who may be upset by the situation.
I struck gold when I found this home for my sister and would highly recommend
it. The care is excellent and that's what counts. Without exception, I find everyone friendly and competent.
Reply from Yvonne, Home Manager at Gorton Parks Care Home

Many thanks for taking the time to write such a lovely review for our home. It is so important that both our residents and their family feel comfortable with their choice of home and it's good to know that you feel you have chosen wisely for your sister.

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Review from Richard E (Friend of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff in Melland House are excellent and very attentive. The activity coordinator makes an extra special effort.
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Review from Marcia J (Daughter of Resident) published on 30 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was looked after in the two and a half weeks he was there very well. The staff gave him his medication daily and promptly and his blood sugars and blood pressure was checked 2 - 3 times a day.
He was fed a variety of meals twice a day together with tea, coffee and juices which was served
several times a day. His room was cleaned every day. The staff were always pleasant and friendly on my families arrival. My father left the home feeling much healthier and pleased with the treatment he received whilst a resident.
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Review from Gail R (Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with my treatment whilst I have been here.


Everyone, staff and residents, has been a joy to be with. I have been well looked after by all staff, days and nights, and residents have been friendly and welcoming. I would certainly recommend this place to anyone.

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Review from Dorothy D (Resident) assisted by family/friend published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff - care assistants, physios etc have all been very good to me. They listen to my needs and work well together. All are friendly.
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Review from Janet S (Respite Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I arrived at Delamere House in Gorton from another BUPA unit on the same complex. I felt unsafe, uncomfortable, overwhelmed, insecure and had lost confidence in both what I had achieved in my emotional, mental and physical well being due to my experiences at the previous unit.
The caring staff at
Delamere, along with the professional staff, encouraged, supported, welcomed me and made me feel safe.
Their communication skills and empathy are at a high standard, which is shared by the many patients that I have come into contact with.
A big thank you to both caring and professional staff at Delamere House.
Reply from Jayne Duck, Customer Services Administrator at Gorton Parks Care Home

Thank you for your review. I'm so glad to hear that you are feeling better in Delamere House than you did. I hope that you carry on to make improvements which I'm sure you will with the help of the dedicated staff.

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Review from John W (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My good fortune to be offered a place. What an experience in all departments and ridicules reports of NHS. Massive gratitude to all.
Reply from Jayne Duck, Customer services administator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from Iris A (Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care and attention given to our needs excellent. I couldn't have asked for more dedication and care given to me. I thank you with all my heart one and all of you.
Reply from Simone Berkeley, Customer Service Advisor at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team

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Review from Sue C (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum received a very warm welcome into Gorton Parks and staff took the time to reassure her that she would be well looked after. The quality of care she received was excellent and I observed very positive interactions from all staff with my mum.


During her stay, her health deteriorated quickly

but at each stage, her needs were re-assessed and care plans changed. I also felt supported through this difficult time and cannot thank the staff enough for the care given and for the time given to me to listen to the background story of my caring for mum for the last 3 years - which has not been easy.


I felt a genuine relationship was developed throughout this partnership and I had every confidence that my mum was well cared for by a dedicated caring staff team.

Reply from Jamie, National Development Manager at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

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Current Review Score: 8.8 (8.792)

Overview of Review Score

The Review Score of 8.8 (8.792) out of 10 for Gorton Parks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.292 for Gorton Parks Care Home is calculated as follows: ( (77 Excellents x 5) + (52 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 154 Ratings = 4.292
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Gorton Parks Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 12 Positive Reviews ÷ 24 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jan 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Inadequate
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Selina

Selina Ali

Job Title: Home Manager Joined: 2023

“I am qualified mental health nurse with over 10 years of experience of in working in nursing care homes.


I initially joined Gorton Parks in 2022 as a clinical service manager, subsequently being promoted to deputy manager and then working my way up to being the home manager. I have thoroughly enjoyed my time working in Gorton Parks alongside dedicated staff, friendly residents and relatives. At Gorton Parks we provide tailored, compassionate care and strive for uncompromising excellence in everything we do. we are passionate about delivering unrivalled quality care for our residents. My decade long nursing experience, coupled with my passion for improving the lives of our residents make Gorton parks an extraordinary calling.
In my spare time I enjoy spending time with my family and travelling. Additionally, I am fluent in 4 different languages, English, Urdu, Punjabi and Persian.”

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