Gorton Parks Care Home

121 Taylor Street, Gorton, Manchester M18 8DF
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8.8 58 Reviews
  • Gorton Parks Care Home, Manchester
Gorton Parks offers care for short or long term requirements in a safe and warm environment. Care available includes nursing and residential dementia care, general nursing, respite, convalescence and palliative care.

Situated in a quiet area of Manchester, the home is split across five buildings. The home features quality furnishings in comfortable rooms while landscaped gardens allow the ideal setting to relax and enjoy the outside.

Meals are made to suit taste and dietary requirements, and can be enjoyed in traditional dining rooms or in the privacy of residents’ own bedrooms. A 'Nite Bite' menu is also available for out of hours snacks and drinks.

Many occasions and events add to home life, with residents supported in pursuing hobbies and interests of their choice as well as doll and pet therapy and days out.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1045
  • Self-Funded Nursing Care: from £1245
  • RESPITE Self-Funded Residential Care: from £1145
  • RESPITE Self-Funded Nursing Care: from £1345

Subject to care needs assessment

These prices are only a guideline, please contact Gorton Parks Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Selina Ali (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Visiting

  • Protected meal times
    Lunch 12:30 - 13:30
    Evening Meal 16:30 - 18:00

Parking

  • On site parking

Gorton Parks Care Home Reviews (58)

8.8

Gorton Parks Care Home has a Review Score of 8.8 (8.792) out of 10, based on 13 reviews in the last 2 years.
Over all time Gorton Parks Care Home has 58 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gorton Parks Care Home
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Total of 58, showing 41-58
Review from Mary D (Resident) assisted by family/friend published on 12 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout my stay at Gorton Parks Care Home, I have found the majority of staff very caring and attentive (some staff more than others). Always room for improvement in all professions, found some staff to be quite pushy which at times could be quite distressing for my family members. On the whole,
would highly recommend Gorton Parks Care Home to other family members.
Reply from Rose Pickering, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Lily B (Resident) published on 29 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went in the MRI and my weight was 7 stone. When I came out after 6 weeks I was 5 stone. After 2 weeks in the care home, I have put a stone on (6 stone now).
Reply from Jayne Duck, Customer Servicies Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Julie C (Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted to Delamere Intermediate unit Gorton Park after breaking my knee and spending time in the Royal Infirmary. My husband is in the infirmary poorly, so I was very upset to be away, but the staff here, doctors, nurses, kitchen and cleaning staff have all been very kind and helpful. Not just
my medical needs, but talking to me when I've been depressed and missing my family. If this was a hotel, I would give it top stars.
Reply from Jayne Duck, Customer Services Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Muriel H (Resident) assisted by family/friend published on 28 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During my stay, I found the care, patience and understanding was first class.
Reply from Rose Pickering, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W K (Resident) published on 28 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience in here has been very good. The physio has done a great job with me. I have been able to walk unaided withing 2 weeks from being in a wheelchair. The food is good. The courtesy of the staff is very good. They are all friendly and supportive at all times. They take their job seriously with
a lot of humour. Generally, I had a pleasant time.
Reply from Rose Pickering, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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Review from Christine S (Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Gorton Parks in September and left on the 12th of October. I had five weeks of first-class treatment from all the staff and management. It was a pleasure to be there. I would recommend it to anyone for the first class care you get.
Reply from Rachel Elliott, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Richard B (Resident) assisted by family/friend published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent and the care they show is second to none. The facilities and food are very good, so good I have put weight on since I have been.
Reply from Rose Pickering, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
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Review from Ron K (Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to put on record that I have been treated very well during my stay. The nurses have been very efficient in my treatment and have carried out their duty with care but also with a smile. I would like to thank sincerely the staff.
Reply from Lydia Waller, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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  • Care / Support
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  • Treated with Dignity
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Review from Pamela T (Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been cared for in an excellent manner by all staff. They have helped me gain confidence and improved mobility. I can recommend Gorton Parks Care Home to anyone.
Reply from Jayne Duck, Customer Services Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edna C (Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everybody looked after me and were helpful at all times. I left completely at ease with all the care they gave me. I was treated as a person and felt completely at ease with everybody.
Reply from Jayne Duck, customer services administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Joyce R (Resident) assisted by family/friend published on 1 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was transferred from hospital for rehabilitation. During my stay the staff were helpful and considerate and also made my stay enjoyable.
The service provided was impeccable.
Reply from Rachel Elliott, Customer service Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from Maureen H (Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At first I felt very vulnerable and a sense of fear of the unknown. I was so pleased to be reassured, the care night and day was very good. A sense of humour was present when needed, also when feeling low, the staff had time to listen sympathetically. Meals were varied and more than enough.
Reply from Lydia Waller, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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Review from Lynne P (Niece of Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in intermediate care a Delamere House Gorton Parks for two weeks following an operation. We have been very impressed with the standard of facilities and the level of care given. All of the staff are friendly, highly visible and courteous. Any questions are answered quickly and nothing
is too much trouble for them. I am sure the happy and relaxed atmosphere was greatly contributed to my aunt's recovery. Thanks to everyone involved.
Reply from Emily Wilson, Customer Service Administartor at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James D (Resident) published on 8 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoyed my stay, been well looked after and treated with care and kindness. Would recommend this place to anyone in need of care and help back on the road to fitness.
Reply from Emily Wilson, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T G (Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My care and attention was very very good. The staff were very caring and they looked after me very well. Thanks to all staff.
Reply from Rachel Elliott, Customer Service Administrator at Gorton Parks Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gerald B (Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff are absolutely first class. The truth is that they treat a person with respect.
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Review from V W (Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to this rehab centre and found the staff to be most capable and kind, nothing was a trouble to them when you asked for assistance. It was a pleasant atmosphere to feel at ease in, when you were suffering from some kind of illness and needed to feel mentally comfortable as possible.
The dread
about being a medical centre was lessened by the kindness shown to me. The medical side was also most thorough and capable.
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Review from Elizabeth H (Resident) published on 22 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am treated like a queen. I will never forget you all and thank you for looking after me and taking care of me.
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Current Review Score: 8.8 (8.792)

Overview of Review Score

The Review Score of 8.8 (8.792) out of 10 for Gorton Parks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.292 for Gorton Parks Care Home is calculated as follows: ( (77 Excellents x 5) + (52 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 154 Ratings = 4.292
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Gorton Parks Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 12 Positive Reviews ÷ 24 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jan 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Inadequate
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Selina

Selina Ali

Job Title: Home Manager Joined: 2023

“I am qualified mental health nurse with over 10 years of experience of in working in nursing care homes.


I initially joined Gorton Parks in 2022 as a clinical service manager, subsequently being promoted to deputy manager and then working my way up to being the home manager. I have thoroughly enjoyed my time working in Gorton Parks alongside dedicated staff, friendly residents and relatives. At Gorton Parks we provide tailored, compassionate care and strive for uncompromising excellence in everything we do. we are passionate about delivering unrivalled quality care for our residents. My decade long nursing experience, coupled with my passion for improving the lives of our residents make Gorton parks an extraordinary calling.
In my spare time I enjoy spending time with my family and travelling. Additionally, I am fluent in 4 different languages, English, Urdu, Punjabi and Persian.”

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