Avalon Park Care Home, Oldham, Greater Manchester
Avalon Park Care Home, Oldham, Greater Manchester
Avalon Park Care Home, Oldham, Greater Manchester

A friendly, purpose-built care home on the edge of Oldham, Avalon Park offers residential and dementia residential care.

Residents benefit from a selection of sitting rooms, dining areas and quiet areas; ideal for relaxing, socializing, and enjoying meals together. The memory room is a great place for quiet reflection, and there is also a space to pursue hobbies and interests. The landscaped garden with patio and summer house is a favourite spot for many residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair.

The home's caring team pride themselves on creating a warm family atmosphere, encouraging everyone to eat together and to plan and celebrate special occasions with one another. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that if feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

Chefs pride themselves in knowing tastes of residents and prepare a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experience Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Amy Robertson (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Urdu

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Avalon Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.5 Avalon Park Care Home has a Review Score of 9.5 (9.547)

The Review Score of 9.5 (maximum of 10) for Avalon Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for Avalon Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.547 for Avalon Park Care Home is calculated as follows: ( (243 Excellents x 5) + (150 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 411 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Avalon Park Care Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 19 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    22
  • Good
    13
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Avalon Park Care Home?

  • Extremely LIKELY
    29
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Avalon Park Care Home

  • Daughter of Resident/Service User
    13
  • Son of Resident/Service User
    5
  • Husband of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

Mum is a stroke patient with loss of left side movement. The care and treatment she has received in her time here has been second to none! The staff are amazing. They work so hard and there are not enough of them. It is welcoming, warm and a happy place.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Excellent care, kindness and compassion received.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are very friendly, caring and efficient. The home is very good and has recently been refurbished, it is clean and the food is excellent. My auntie is very happy and settled. I would not hesitate to recommend Avalon Park.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Not been here long but up to now very satisfied.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My friend is very happy and contented in this care home. Staff very friendly and caring. The rooms are excellent and food very good.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Avalon is a very nice building, modern facilities, staff all very polite and friendly.
A pleasure to come here and makes you feel that you have put your family member in the right place.
Thank you.

How likely would you be to recommend Avalon Park Care Home? Extremely Unlikely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mum has been in Avalon Park since March 2017. The staff are lovely. They all have time for Mum and family when visiting.

The activity coordinator always has something going on for the resident.

Mum has now got a lovely social life and is well looked after.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have found mum has settled down very well, and we have found the home provides mum with all she now needs. We feel nothing is too much trouble all our requests or questions get dealt with in a timely manner.

How likely would you be to recommend Avalon Park Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

We picked this home for mum and we are very happy. The staff and home are excellent as are the facilities.

How likely would you be to recommend Avalon Park Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident for approximately 10 months. The care she receives is great. The home is clean and tidy. I feel that my mum's needs are met. I am pleased with the staff as nothing is too much trouble and from what I have seen when I visit mum, they go out of the way. Thank you and well done.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Excellent

Staff: Satisfactory

Management: Satisfactory

Rooms: Excellent

Happy with how Avalon Park Care Home is looking after mum. She likes it here very much.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The month of April was excellent plenty for the residents to do. My aunt was very happy and settled.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely clean and comfortable 'home from home'. Friendly, caring and patient staff. They always have time to chat to residents and relatives alike. A good range of activities to engage the residents. Good communication between staff and relatives when asked for.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mum has been at Avalon Park Care Home for 2 years. She received excellent care from the dedicated staff. Mum is always clean and well cared for and I feel she is in a safe and secure environment.
The meals they receive are of a good quality and special diets and needs are catered for. Residents are always treated with respect. I feel as though I can talk to any member of staff regarding any concerns I have.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum came to Avalon Park Care Home after being in a respite home. We immediately felt we were welcomed and Mum has settled in very, very well. This is very much down to the staff who have been all excellent. As a family, this decision was an extremely hard one to make and it makes us all feel so much better that we know Mum is being really well looked after. The food is really nice and Mum is putting the weight back on that she lost whilst in respite.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the improvement over the time that the new manager took over to be quite dramatic. The home is now clean - brighter and happier and the staff appear happier and more caring. I am delighted at the improvement.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Mother-in-law has resided at Avalon Park for 20 months, the last 12 months with a new manager and a very supportive and caring team and the home has improved enormously. My Mother-in-law is safe and comfortable and is being well looked after. Since engaging an activities co-ordinator, lovely activities are provided, eventually with outings. Entertainment is put on singers etc. there are also pampering days. Regular meetings are held with any issues raised being dealt with. We as relatives are always invited to join the residents to enjoy a meal with them. The hairdresser visits on a weekly basis. Avalon Park is a caring and friendly home with dedicated staff and management.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find Avalon Park to be a very clean and a nice place to visit.
All the staff are very polite and nice to talk to.
The management are very pleased to help you of you need it.
They treat the patients with respect which I like very much

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Really pleased with the way things have improved since my mum arrived in August. Our main concern was mum enjoys trips out and there were none in place but now if has been introduced. The staff are always friendly and helpful and great you with a smile. Every time I visit, there is always tea, coffee and biscuits available for residents and plenty of activities for them to join in with. Overall a good experience.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My nan has lived in Avalon Park for years and they have been very supportive of her living with dementia. My nan was very unwell a few months ago and even had pressure sores. With the home;s help, she is now walking again, eating again and the sore has healed.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have recommended the care home to a few people that have been in a position of looking for a care home. I said that the home is very friendly and feels homely when you enter it. The staff are supporting the families as well as their relatives who they care for. They look after my mum as I would do, they are very caring always there if you want to ask anything. It is not easy being in a position where the ones you love no longer have independence but knowing that they are being looked after in a safe and friendly environment eases your mind the bit of guilt that you feel. I have had no reasons to complain about the home.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was admitted to Avalon Park Care Home in August 2016 after having two broken hips. I chose the home because it was bright and modern and had no funny smells, I didn't think I would ever see my mother walk again but she is! All the staff are lovely always pleasant and cheerful. My mother also has dementia and can sometimes be a bit difficult but the staff always seem to be able to calm her down. Overall I'm pleased by the way she's settled.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My family and I chose Avalon Park Care home to place my husband in February 2014; we felt being a lovely, modern and pleasant home, it was a perfect choice. Over several months "cracks" began to appear and the standards dropped considerably, with cause for new managers to come in but to no avail, following the appointment of the new manager this home has been completely transformed with many improvements ongoing.
Staff motivation is apparent with everyone working as a great team. My husband is very precious to me and if I can't have him at home with me, which isn't possible due to his condition, then there is nowhere I would rather him be. I have every satisfaction that this home is going from strength to strength.

How likely would you be to recommend Avalon Park Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

HC-One, Careline Team at Avalon Park Care Home responded to this review on 26 Oct 2016:

Thank you for your kind comments in recognising the improvements the new manager and her team have made and sustained at Avalon Park.

All the staff are friendly and the atmosphere is extremely pleasant. The staff have time to listen and to talk and answer questions. I am very pleased with all of the facilities.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home takes good care of my father making sure he gets the care he needs and to provide a reasonable environment to make sure he is happy as he can be in his later years.

How likely would you be to recommend Avalon Park Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care providers are very attentive and seem to genuinely care about the clients. It's clean and tidy and each time we come it's a cheerful experience.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The care home is clean and welcoming they provide all the support you need. My father has been in there since December 2013 and has settled really well, great atmosphere always there for support for family if needed, clean rooms all the residents get well looked after. Staff are all there for you when needed, you know that your family are in safe hands and that they are being well looked after. You can sit back and know they are in safe hands.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thoroughly satisfied with the progress and development of the home over the past couple of months. My granddad is happy and settled even though confronted with set backs, staff have always been supportive and twice for him whenever he needs. It's really relieving to know he's in safe hands.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife lives at Avalon Park and I have peace of mind that she is cared for well and is safe.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was so happy at Avalon Park for 21 months until her death in January 2016. She loved all the staff and they loved her too. She felt safe an cared for. Yes there were a few issues such as the cleanliness of her room but they could be addressed. The staff although overworked and I must add grossly underpaid, always had time for residents as well as relatives. The joy and stimulation provided, especially, the activities team was amazing. The visual aesthetically pleasing corridors, lounge and gardens were the result of sheer hard work over and above what was expected of them. It was a place where even her great grandchildren would come which delighted my mother, as well as the other residents. Every event was superbly put together. It was a care home with a heart not a sterile institution, I do hope the new management do not take happiness and love out of Avalon Park and replace it with bureaucratic rules and regulations to deflate and reduce morale of both staff and residents!

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I visit my mother twice a week. The staff are always friendly and caring. The girls that do the entertainment plan always seem to be working hard and provide a variety of things for residents to do. The home always appears clean.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

You do not have enough staff of your own, agency staff do not care. Supervision is a problem.

How likely would you be to recommend Avalon Park Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

HC-One, Careline Team at Avalon Park Care Home responded to this review on 07 Dec 2015:

We take on board the comments on this review. We do currently use agency staff alongside our own staff. We are actively recruiting into vacant posts however in the interim we must maintain safe staffing levels with the use of agency. An interim Manager is in post to provide direct leadership and management of staff and the care our staff deliver is at the centre of all we do. This is carefully monitored by our Management team on a daily basis and by our Senior Management team.

My mum came to Avalon Park in June 2015 and has settled in well. It was a very difficult decision for the family for mum to have to go into a care home as she is an independent lady but is now unable to look after herself fully, we now know it was for the best and she is cared for well. There is always a cup of tea to hand and someone for a chat. Mum joins in with the activities at the home and has even been out for lunch.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My grandma has been at the home for a couple of months, she has settled in very nicely. The home has a nice garden where she can look at from her window or sit in when we have nice weather. Staff are caring, gran seems happy and looked after that's all you can ask for.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother is in here and the care is very good she has settled in very well. The staff are very friendly and can't do enough for us and my mother. The home is very clean. They have activities nearly every day.

How likely would you be to recommend Avalon Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Amy Robertson

Job Title: Home Manager

Joined: 2017

Description:

Introducing Amy Robertson
Home Manager at Avalon Park, Oldham

What does ‘kindness’ mean to you?

“I believe kind care starts with a smile, taking time to listen to people and being able to see things from their perspective.”
Amy has gained many years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked for the company for several years, Amy closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Avalon Park.

When asked what she enjoys most about her role, Amy remarked: “The most rewarding part of my job is definitely having the opportunity to make a real difference to a person’s life.”
Away from work, Amy enjoys spending time with her family, socialising with friends and going on countryside walks with her beloved dog.

If you would like to find out more information about Avalon Park, Amy has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Avalon Park Care Home