Avalon Park Care Home

Dove Street, Salam, Oldham OL4 5HG
Review Us
9.2 102 Reviews
  • Avalon Park Care Home, Oldham
Ideally located on the edge of Oldham and recently benefitting from a refurbishment programme, Avalon Park offers personalised residential and residential dementia care in a home from home environment.

Residents benefit from a range of comfortable areas where they can socialise and relax, including a number of dining spaces that provide a welcoming space to enjoy meals with fellow residents, or family and friends. The delightful tea room is also a firm favourite with residents and their loved ones.

The team across the home, from Care Assistants to Wellbeing Coordinators and Chefs, is dedicated to promoting and enhancing resident wellbeing. The catering team creates delicious meals to ensure a lovely dining experience for all residents and visitors, whilst the care team at Avalon Park creates a varied activities programme to suit the interests and capabilities of each resident.

Avalon Park also understands the importance of social connection, so whether building relationships with local community groups and schools or taking trips around the area, residents are encouraged to engage with the local community in Oldham.
Show Avalon Park Care Home on the Map

Care Provided by Avalon Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £895
  • Self-Funded Residential Dementia Care: from £975
  • RESPITE Self-Funded Residential Care: from £985
  • RESPITE Self-Funded Residential Dementia Care: from £1073

These prices are only a guideline, please contact Avalon Park Care Home to find out the exact price for your requirements.

Contact Avalon Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avalon Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Jodie Bland (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (60)

Avalon Park Care Home Reviews (102)

9.2

Avalon Park Care Home has a Review Score of 9.2 (9.245) out of 10, based on 11 reviews in the last 2 years.
Over all time Avalon Park Care Home has 102 reviews.

Overall Experience
  • 68
  • 29
  • 1
  • 2
  • 2
Date Published
  • 102
  • 2
  • 3
  • 11
  • 91
Reviewer Connection to Avalon Park Care Home
  • 39
  • 21
  • 8
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 102, showing 21-40
Review from Kristen B (Daughter of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Avalon Park Care Home for his first month, when his dementia meant that he could no longer live in his own home with visiting carers, he needs 24/7 care. It was really hard to visit homes to be able to make a choice for where to place him, I’m sure everyone feels like this. I chose
Avalon Park Care Home for several reasons, it being a small home, the happy atmosphere, friendliness of the staff (both with residents and with each other), staff always in attendance and always someone I can ask for help or information. More too, and all has been positive. The staff are obviously very experienced in working with people with dementia, it is a horrible, difficult disease, but they get to know each resident individually, so they know when someone may be unwell or having difficulties, and they take appropriate action. I’m so pleased to see that all residents are treated with care and respect and their individual needs and choices are supported as best as they can. Highly recommended!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen W (Granddaughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma has been a resident here for just over a year now and I cannot say enough great things about this care home. My grandma is Italian and has dementia and the carers are just amazing with her. When she first came she was so unsettled and confused and we questioned whether we had done the right
thing. Now looking at how she has been cared for and how she has settled we definitely did make the right decision. My grandma was always independent and active and the care home has allowed her to help with daily tasks that she would have missed doing at home. Not to mention the dancing and singing my grandma loves to do. We are always able to contact the home and ask for updates, and I cannot praise the staff enough for their help and support through what has been such a difficult time. They have handled Covid very well, and although the shutdowns have been hard for us not being able to see my Grandma, they have maintained the safety of their residents successfully.
Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Son of Resident) published on 29 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place was amazing, the staff were brilliant in dealing with and looking after my Mum. They were very professional and caring with her. One member of staff, in particular, was so kind in arranging visits for visiting my Mum. We cannot thank you guys enough. 5-star service thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T H (Sister of Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whilst visiting my sister recently I commented about a member of staff who always seemed to be smiling whenever I saw her. My sister told me that this was the entertainments manager and said: "...she is always happy and she makes us all happy". This was lovely to hear. It is a great gift to be able
to bring joy to others. Well done to her and all the staff at Avalon Park who take such good care of my sister.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bernadette T (Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is excellent and awesome. The staff are awesome and first class. The activities staff are awesome too. The food could be improved by having baked spuds at night with different fillings, rice crispies in the morning.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Avalon Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service. Thank you also for your wonderful, positive comments about our care home, staff and activities. We work hard…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire W (Granddaughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to praise the staff at Avalon Park for the exceptional care they are providing for my grandad. Unfortunately, we, as a family, had to make the difficult decision to seek care support for the most precious person in the family. This was extremely hard and caused lots of tears and guilt.
The manager was absolutely outstanding! Her dedication to the residents is unquestionable, and time spent with us as a family was never to much trouble. She answered all questions and ensured his personal preferences were catered for. The staff are also fantastic; I ring often for an update on Grandad and I am always greeted with a friendly voice; they always put Grandad on the phone, which he relishes.


Thank you to the manager and the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen F (Daughter of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Avalon Park in January so it is very early days but I can see in the short period of time that she has been in that she has been treated with kindness, dignity and respect. The management and staff have been a pleasure to deal with and nothing is too much trouble for them. I can also
see that the staff do show care and compassion towards the residents. They also have a visiting booth so at least we can go and visit at a pre-booked time. Well done Avalon Park.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M J (Granddaughter of Resident) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandad moved into Avalon Park at the start of lockdown (March 20). We have been unable to see the home or meet other residents or staff face to face. However, staff have been happy to do what they can to ensure my grandad feels settled with his home comforts around him. We ring each day to see how
he is and we are always given a full update including when Grandad's having a wobbly day. We are able to have Whatsapp calls and window visits with him which means a lot in these very difficult times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan M (Resident) published on 24 November 2020 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Meals are terrible here, too much agency staff. No chef input.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Avalon Park Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Having reviewed your concerns, we have liaised with our head chef who conducts a weekly dining…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gwynneth R (Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Don R (Son of Resident) published on 21 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Looking after mum very well.
Not good with the covid lockdown but these are unprecedented times.
My mothers overall care has been very good; we have had the occasional mishap but heyho. She has been well cared for and that all you hope and ask for.
To all the staff a warm thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R U (Resident) published on 9 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very safe.
I am very well looked after.
Well-fed.
The staff are very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela G (Daughter of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
Overall the care my father received in here was good and he's come on well, he is more confident now on mobility.
He has taken up residence today at another home nearer his home, alas, he had clothes not his for the journey, hadn't had a shave and food down his face.
Upon arrival, we then discovered
he had no trousers with him only the ones he was wearing (which weren't his anyway) also his dressing gown missing too. During a phone call to report this, I was quoted "he only had one pair anyway" and the phone slammed down.
As a mystery shopper for retail etc., I advise, it might be a good idea, to note, that people are more likely to discuss a bad experience than a good one!
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Avalon Park Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. We have responded formally to your complaint with actions we have taken following it, and we…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has stayed at Avalon Park for 6 weeks. Brilliant staff, nothing too much trouble for them, always approachable. Lovely rooms, food excellent. The manager is also fantastic and friendly. We can't thank you all enough for our mum's care. Outstanding. Not to forget administration. The manager has
built a fantastic team up.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L D (Daughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything was explained about mum's care, about medication etc. I was asked if there was anything I wanted to ask or if there was anything I wasn't happy with. Everything about her needs and care were fully explained.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amanda S (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a service user here at Avalon. She had a wonderful day on Christmas day. Her son has learning difficulties and we visit most days and all the staff are wonderful to him, my mum and myself and I can't thank and praise them enough.
The resident's son had Xmas lunch with our mum and the other
service users and the atmosphere and food was a credit to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice B (Daughter-in-law of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in the home a few months now and been treated with respect and cared for. The seniors have been outstanding with her and looked after. The carers even when they are busy have always been there to help her and always take time to speak to her when we visit. Excellent, nothing
is too much trouble for them all. Would also like to say that the manager is a very lovely person and they couldn't get a better manager anywhere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Husband of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm proud to confirm the staff are very caring and always happy to support me and my lovely wife. They do a wonderful job and I'm proud of the courtesy they show to my wife, sometimes in difficult and challenging circumstances.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew R (Son of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with Avalon Park. I viewed a lot of care home and this is by far the best. All the staff are friendly, the place is very clean and there's plenty of activities for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.245)

Overview of Review Score

The Review Score of 9.2 (9.245) out of 10 for Avalon Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.412 for Avalon Park Care Home is calculated as follows: ( (90 Excellents x 5) + (29 Goods x 4) + (12 Very Poors x 1) ) ÷ 131 Ratings = 4.412
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Avalon Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avalon Park Care Home to verify any information. View our terms and conditions. Avalon Park Care Home has an Enhanced Service - more info.