Longwood Lodge Care Home

61-63 Queen's Road, Oldham OL8 2BA
Review Us
10 73 Reviews
  • Longwood Lodge Care Home, Oldham
Located close to Oldham and Manchester, Longwood Lodge provides a range of high quality, tailored care and support options in a warm and welcoming environment.

Longwood Lodge Care Home is set within its own private grounds and has beautiful views of Alexandra Park. Each bedroom is tastefully decorated and includes ensuite facilities and a 24 hour call system. Residents are encouraged to personalise their room with personal items such as ornaments and photographs.

A varied menu of delicious and healthy food is freshly prepared by the onsite chef, and menus can be tailored to individual requirements and preferences. Residents may eat in the home's pleasant dining room or in their own room if preferred.

Residents can engage in some of the many stimulating activities and events that are organised at Longwood, including arm chair aerobics, sing a longs, bingo, quizzes, arts and crafts, pampering sessions, and many more. Residents can also benefit from services such as a mobile library, weekly hairdresser visits, optical and dental service and a chiropodist.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Katie Flint (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)

Parking

  • Car park on site

Longwood Lodge Care Home Reviews (73)

10

Longwood Lodge Care Home has a Review Score of 10 (9.994) out of 10, based on 13 reviews in the last 2 years.
Over all time Longwood Lodge Care Home has 73 reviews.

Overall Experience
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Date Published
  • 73
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Reviewer Connection to Longwood Lodge Care Home
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Total of 73, showing 41-60
Review from Mike H (Son of Resident) published on 30 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my family have been very happy with the care that Dad receives. He enjoys his time and the food is very good. As a family, it’s great to see Dad settled and well looked after.
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Review from James W (Brother of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy that my brother is well looked after and that carers can’t do enough. The manager has been excellent.
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Review from Sam N (Daughter of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we have been really happy with the care and how easy it has all been. Mum is engaged and seems like her old self again.
Thank you to all the carers, we are so very grateful for all the kindness you show Mum.
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Review from Kate H (Daughter of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is excellent. The manager could do no more; she is kind and so very caring, she really helped my mum settle in.
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Review from Mike B (Son of Resident) published on 27 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my dad receives. He enjoys the food and all the staff are caring and kind. There is lots to do and dad enjoyed the opening of the pub that’s in the home.
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Review from David M (Brother of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother has now been in Longwood Lodge care home for sixteen months and suffers from dementia. Firstly, the manager and staff are caring and bring out his sense of humour and make him feel so comfortable. They allow him to help in the garden and take him for walks in the adjacent park and to the
shops. He tells us the food is good, has a lovely room and the whole place is well furnished, clean with no smells. He could not be looked after any better.
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Review from Vincent W (Son of Resident) published on 18 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It really gives me peace of mind to have my Mum in Longwood. My Dad was in here before and the staff went above and beyond over an extended period of time. The staff are experienced, genuine, and attentive. The staff helped the family with expectations of how Mum would settle in and she's been less
anxious and slept better since she went in. I've never once thought, "it would be better for Mum if only they'd..."
If Mum can hold the room for a few years, they can keep the family name on the door and I'll move in when I forget where my own door is!
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Review from Pat B (Daughter of Resident) published on 15 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Longwood Lodge for 17 months. After making this very hard decision to place mum in care we never expected her to settle in as well as she did. All the staff were welcoming and friendly and made this move trouble-free.
She was very happy in Longwood and the dedicated, caring
staff treated her with nothing but respect, compassion and dignity. We can never thank them enough for their dedication in caring for her - words seem inadequate.
I would recommend Longwood Lodge.
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Review from L G (Granddaughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and welcome us into the home. My grandma is well looked after and she enjoys the activities which take place.
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Review from K M (Son of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very settled and likes the staff (despite wishing she was able to live independently). We have had issues with the loss of hearing aids but staff have been very helpful in searching.
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Review from Mavis C (Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given by wonderful staff. My room is lovely and is cleaned regularly.
I am looked after so well and I know how lucky I am to have chosen Longwood Lodge when I was not able to stay in my house any longer.
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Review from D S (Daughter-in-law of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find staff to be friendly, helpful and courteous.
Facilities are of a very good standard.
Rooms are of a very high standard.
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Review from M T (Friend of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Longwood are very friendly and helpful.
Nothing is too much trouble.
It's a pleasure to go there.
Everyone is so nice.
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Review from Eric T (Resident) assisted by family/friend published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well cared for but not walking as much as hoped for.
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Review from D W (Grandson of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and facilities are excellent. The staff pay the residents a lot of attention and they personalise the care to every person and care so much about them.
Everyone who resides there is very well looked after and they are visibly happy to be in such a place. A couple of amazing staff come to
mind, they have an excellent relationship with the residents and regularly go above and beyond for the residents.
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Review from J B (Daughter of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my parents moved here they have received the best care and attention I could wish for. The facilities are excellent and all the residents have the opportunity to take part in daily activities.
All the staff have a wonderful, caring and patient attitude and go out of their way to do their best
for all. My family is kept well informed if any problems or illnesses develop and this enables us to relax, knowing our parents are so well cared for.
The staff are fantastic, they have great relationships will all residents and their families.
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Review from L C (Granddaughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally very happy with Longwood Lodge, my Grandma seems to have settled in very well.
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Review from Bernadette C (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been a resident here since November 2016. She was adamant she wanted to remain in her own home but she was no longer safe there.
My brothers and I looked around many homes in the area.
The welcoming and dignified atmosphere at Longwood Lodge struck us immediately.
The experience and professionalism
of the staff is admirable and the kindness and care shown to my Mum is more than we could have hoped for.
She has settled very well.
I have peace of mind that I haven't had for the last 3 years.
This is a lovely home.
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Review from Gerald M (Son of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been exceptionally impressed with the work rate, capability and compassion of all who care for my mother.
I never believed that we could find a residential care home so well-decorated, clean and caring for Mum.
It has taken a terrific weight off our minds. Nothing has been too much trouble
to the staff who have gone out of their way to help Mum settle in.
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Review from B W (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident in the home for 11 months now. Prior to this, she had spent 2 weeks in a home local to me and 1 month in a different home, both as a respite resident. We also had a look around at least 4 other homes before making a decision on Longwood Lodge. It was recommended to us by
a friend and also a family member and we have not been disappointed.


I realise caring is now an easy job both physically and mentally, but the staff are wonderful with the residents under sometimes difficult circumstances. The home is always clean and cheerful.
One of the main reasons we picked Longwood Lodge was because of the daily activities which were promised at the other homes but never materialised but in Longwood - goes in daily and is a real asset.


When I leave my mother after a visit, I feel confident she is safe and well looked after.

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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Longwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.994 for Longwood Lodge Care Home is calculated as follows: ( (155 Excellents x 5) + (1 Goods x 4) ) ÷ 156 Ratings = 4.994
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Longwood Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Katie

Katie Flint

Job Title: Home Manager

We are pleased to introduce Longwood Lodge’s home manager, Katie Flint.


Katie believes in a warm caring environment and works alongside her staff team to ensure her residents have a fulfilled happy life.


She prides herself in providing the highest levels of personalised care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longwood Lodge Care Home to verify any information. View our terms and conditions. Longwood Lodge Care Home has an Enhanced Service - more info.