Longwood Lodge Care Home, Oldham, Greater Manchester
Longwood Lodge Care Home, Oldham, Greater Manchester
Longwood Lodge Care Home, Oldham, Greater Manchester

Located close to Oldham and Manchester, Longwood Lodge provides a range of high quality, tailored care and support options in a warm and welcoming environment.

Longwood Lodge Care Home is set within its own private grounds and has beautiful views of Alexandra Park. Each bedroom is tastefully decorated and includes ensuite facilities and a 24 hour call system. Residents are encouraged to personalise their room with personal items such as ornaments and photographs.

A varied menu of delicious and healthy food is freshly prepared by the onsite chef, and menus can be tailored to individual requirements and preferences. Residents may eat in the home's pleasant dining room or in their own room if preferred.

Residents can engage in some of the many stimulating activities and events that are organised at Longwood, including arm chair aerobics, sing a longs, bingo, quizzes, arts and crafts, pampering sessions, and many more. Residents can also benefit from services such as a mobile library, weekly hairdresser visits, optical and dental service and a chiropodist.

Group: Wood Care Group

Person in charge: Evelyn Dickenson (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Admission Information: Ages 21+.

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 36

Facilities & Services: Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Longwood Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Longwood Lodge Care Home has a Review Score of 9.6 (9.590)

The Review Score of 9.6 (maximum of 10) for Longwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Longwood Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.59 for Longwood Lodge Care Home is calculated as follows: ( (181 Excellents x 5) + (104 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 293 Ratings = 4.59

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Longwood Lodge Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longwood Lodge Care Home?

  • Extremely LIKELY
    21
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longwood Lodge Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Staff are friendly and welcome us into the home. My grandma is well looked after and she enjoys the activities which take place.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been very settled and likes the staff (despite wishing she was able to live independently). We have had issues with the loss of hearing aids but staff have been very helpful in searching.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care given by wonderful staff. My room is lovely and is cleaned regularly.
I am looked after so well and I know how lucky I am to have chosen Longwood Lodge when I was not able to stay in my house any longer.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I always find staff to be friendly, helpful and courteous.
Facilities are of a very good standard.
Rooms are of a very high standard.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Longwood are very friendly and helpful.
Nothing is too much trouble.
It's a pleasure to go there.
Everyone is so nice.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well cared for but not walking as much as hoped for.

How likely would you be to recommend Longwood Lodge Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff and facilities are excellent. The staff pay the residents a lot of attention and they personalise the care to every person and care so much about them.
Everyone who resides there is very well looked after and they are visibly happy to be in such a place. A couple of amazing staff come to mind, they have an excellent relationship with the residents and regularly go above and beyond for the residents.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my parents moved here they have received the best care and attention I could wish for. The facilities are excellent and all the residents have the opportunity to take part in daily activities.
All the staff have a wonderful, caring and patient attitude and go out of their way to do their best for all. My family is kept well informed if any problems or illnesses develop and this enables us to relax, knowing our parents are so well cared for.
The staff are fantastic, they have great relationships will all residents and their families.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally very happy with Longwood Lodge, my Grandma seems to have settled in very well.

How likely would you be to recommend Longwood Lodge Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

My Mum has been a resident here since November 2016. She was adamant she wanted to remain in her own home but she was no longer safe there.
My brothers and I looked around many homes in the area.
The welcoming and dignified atmosphere at Longwood Lodge struck us immediately.
The experience and professionalism of the staff is admirable and the kindness and care shown to my Mum is more than we could have hoped for.
She has settled very well.
I have peace of mind that I haven't had for the last 3 years.
This is a lovely home.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been exceptionally impressed with the work rate, capability and compassion of all who care for my mother.
I never believed that we could find a residential care home so well-decorated, clean and caring for Mum.
It has taken a terrific weight off our minds. Nothing has been too much trouble to the staff who have gone out of their way to help Mum settle in.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident in the home for 11 months now. Prior to this, she had spent 2 weeks in a home local to me and 1 month in a different home, both as a respite resident. We also had a look around at least 4 other homes before making a decision on Longwood Lodge. It was recommended to us by a friend and also a family member and we have not been disappointed.

I realise caring is now an easy job both physically and mentally, but the staff are wonderful with the residents under sometimes difficult circumstances. The home is always clean and cheerful.
One of the main reasons we picked Longwood Lodge was because of the daily activities which were promised at the other homes but never materialised but in Longwood - goes in daily and is a real asset.

When I leave my mother after a visit, I feel confident she is safe and well looked after.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

An excellent care home, great staff, we are very lucky to have my father a resident there.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was in the advanced stages of dementia when she moved into Longwood Lodge following hip operation on my dad. She received dignified and devoted care for two years from managers and staff before her death in Sept 2015. Her changing needs were continually assessed and adaptions were professionally and sensitively addressed at all times. Kindness and consideration were shown to family throughout. I had researched 20+ care homes in the area and dad and myself had no hesitation in choosing Longwood Lodge as the most beneficial care setting for mum. Grateful, thanks to all.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has been in Longwood Lodge since December 2015. She has dementia and with the help and patience of the staff has now settled very well and is happy there.
Longwood is a bright, well decorated, clean and very friendly home, and seems to be managed very well.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum moved in full time care back in April after a series of falls. Longwood Lodge was recommended by friends. So far I've been very impressed in every aspect of my mums care. The staff are very friendly to her and any of her visitors. Any health concerns are addressed quickly and the doctor is called out promptly. My mum was very reluctant to go into care but I can tell she's enjoying it much more than she expected. Already an optician arrived and sorted her out with new glasses.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I would not hesitate to recommend this care home to any concerned person finding themselves in the position of finding somewhere for their loved ones to live. Since my mother has lived in Longwood Lodge she has had excellent care from every member of staff, she has been looked after with dignity and passion. If we have had any issues, they have been quickly dealt with.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home have done everything possible to make sure my mum and dad's 70th wedding celebrations were perfect- thank you for all you effort and kindness.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mum has been in Longwood Lodge since December and has dementia. She has settled very well in Longwood and the staff and management have been very patient and they have a good relationship with each other. Mum always says how much she enjoys her meals. The home has a lovely relaxed atmosphere and is kept clean and to a very good standard.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The family had to make difficult decisions when, after a period in hospital, Mother first went to live at Longwood Lodge. She has a small room with no view, very basic, but she got the level of care she needed. Father was determined to visit her everyday.
They were fortunate that Longwood Lodge has a large double room overlooking the park which eventually became vacant. Now they are together, settled, both being looked after, even though their needs are different.
There have been administrative changes but a core of staff remains. The home is better organised, with well-run teams of carers, maintenance, cleaning and kitchen staff. There is an appropriate programme of activities for the residents, social events are encouraged. I appreciate the standard achieved in a highly demanding environment.

How likely would you be to recommend Longwood Lodge Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the home clean and comfortable. The staff are very caring and friendly towards patients. Entertainment and stimulation for patients I can not fault.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of the home and care is high and the staff are very helpful. The home is always warm and clean, however a slight lack of detail to cleanliness is obvious at weekends. I have experienced sometimes that my mother has been dressed in other peoples clothing, sometimes far too large which could cause a trip hazard.
All her clothes are individually labelled and in good condition. Wherever this has happened the staff deal with the matter immediately. All in all I am very satisfied with standards and the high quality of care provided.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Haven't been to the home before as my friend had recently been taken in. I was very surprised how "homely" is was. The staff were very polite, friendly and very helpful.
My friend said "they couldn't do enough for him and the food was plentiful and varied".
It has opened my eyes, didn't think It would be like that to be honest. I was dreading going.

How likely would you be to recommend Longwood Lodge Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

In my opinion management, staff and all general running at Longwood Lodge is very very good. No complaints.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been a resident at Longwood Lodge for two years. She has settled in well and the staff are caring and hard-working. Mum is not always easy to deal with, but the staff are always patient. The environment is warm and homely and the residents are kept comfortable and as active as possible.

How likely would you be to recommend Longwood Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

January 2017

Rated Excellent OMBC

Recipient: Longwood Lodge Care Home

Date: Sunday 01 Jan 2017

more details

Job Vacancies

Staff Profiles

Evelyn

Evelyn Dickenson

Job Title: Registered Manager

Description:

We are pleased to introduce Longwood Lodge’s home manager, Evelyn Dickenson.

Evelyn believes in a warm caring environment and works alongside her staff team to ensure her residents have a fulfilled happy life.

She prides herself in providing the highest levels of personalised care.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Longwood Lodge Care Home