Longwood Lodge Care Home

61-63 Queen's Road, Oldham OL8 2BA
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10 72 Reviews
  • Longwood Lodge Care Home, Oldham
Located close to Oldham and Manchester, Longwood Lodge provides a range of high quality, tailored care and support options in a warm and welcoming environment.

Longwood Lodge Care Home is set within its own private grounds and has beautiful views of Alexandra Park. Each bedroom is tastefully decorated and includes ensuite facilities and a 24 hour call system. Residents are encouraged to personalise their room with personal items such as ornaments and photographs.

A varied menu of delicious and healthy food is freshly prepared by the onsite chef, and menus can be tailored to individual requirements and preferences. Residents may eat in the home's pleasant dining room or in their own room if preferred.

Residents can engage in some of the many stimulating activities and events that are organised at Longwood, including arm chair aerobics, sing a longs, bingo, quizzes, arts and crafts, pampering sessions, and many more. Residents can also benefit from services such as a mobile library, weekly hairdresser visits, optical and dental service and a chiropodist.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Katie Flint (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)

Parking

  • Car park on site

Longwood Lodge Care Home Reviews (72)

Total of 72, showing 61-72
10

Longwood Lodge Care Home has a Review Score of 10 (9.993) out of 10, based on 12 reviews in the last 2 years. Over all time Longwood Lodge Care Home has 72 reviews.

Overall Experience

  • 62
  • 10
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  • 0

Date Published

72
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5
12
60

Review from Christine M (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in the advanced stages of dementia when she moved into Longwood Lodge following hip operation on my dad. She received dignified and devoted care for two years from managers and staff before her death in Sept 2015. Her changing needs were continually assessed and adaptions were professionally
and sensitively addressed at all times. Kindness and consideration were shown to family throughout. I had researched 20+ care homes in the area and dad and myself had no hesitation in choosing Longwood Lodge as the most beneficial care setting for mum. Grateful, thanks to all.

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Review from V D (Daughter of Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Longwood Lodge since December 2015. She has dementia and with the help and patience of the staff has now settled very well and is happy there.
Longwood is a bright, well decorated, clean and very friendly home, and seems to be managed very well.

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Review from David P (Son of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in full time care back in April after a series of falls. Longwood Lodge was recommended by friends. So far I've been very impressed in every aspect of my mums care. The staff are very friendly to her and any of her visitors. Any health concerns are addressed quickly and the doctor is called
out promptly. My mum was very reluctant to go into care but I can tell she's enjoying it much more than she expected. Already an optician arrived and sorted her out with new glasses.

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Review from MF (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would not hesitate to recommend this care home to any concerned person finding themselves in the position of finding somewhere for their loved ones to live. Since my mother has lived in Longwood Lodge she has had excellent care from every member of staff, she has been looked after with dignity and
passion. If we have had any issues, they have been quickly dealt with.

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Review from L B (Daughter of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home have done everything possible to make sure my mum and dad's 70th wedding celebrations were perfect- thank you for all you effort and kindness.

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Review from A L (Daughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Longwood Lodge since December and has dementia. She has settled very well in Longwood and the staff and management have been very patient and they have a good relationship with each other. Mum always says how much she enjoys her meals. The home has a lovely relaxed atmosphere and
is kept clean and to a very good standard.

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Review from June L (Sister of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home clean and comfortable. The staff are very caring and friendly towards patients. Entertainment and stimulation for patients I can not fault.

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Review from Sandra H (Daughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of the home and care is high and the staff are very helpful. The home is always warm and clean, however a slight lack of detail to cleanliness is obvious at weekends. I have experienced sometimes that my mother has been dressed in other peoples clothing, sometimes far too large which could
cause a trip hazard.
All her clothes are individually labelled and in good condition. Wherever this has happened the staff deal with the matter immediately. All in all I am very satisfied with standards and the high quality of care provided.

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Review from S A (Daughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family had to make difficult decisions when, after a period in hospital, Mother first went to live at Longwood Lodge. She has a small room with no view, very basic, but she got the level of care she needed. Father was determined to visit her everyday.
They were fortunate that Longwood Lodge has
a large double room overlooking the park which eventually became vacant. Now they are together, settled, both being looked after, even though their needs are different.
There have been administrative changes but a core of staff remains. The home is better organised, with well-run teams of carers, maintenance, cleaning and kitchen staff. There is an appropriate programme of activities for the residents, social events are encouraged. I appreciate the standard achieved in a highly demanding environment.

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Review from JJ W (Friend of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haven't been to the home before as my friend had recently been taken in. I was very surprised how "homely" is was. The staff were very polite, friendly and very helpful.
My friend said "they couldn't do enough for him and the food was plentiful and varied".
It has opened my eyes, didn't think It would
be like that to be honest. I was dreading going.

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Review from Patricia B (Niece of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion management, staff and all general running at Longwood Lodge is very very good. No complaints.

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Review from M J (Daughter of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Longwood Lodge for two years. She has settled in well and the staff are caring and hard-working. Mum is not always easy to deal with, but the staff are always patient. The environment is warm and homely and the residents are kept comfortable and as active as possible.

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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Longwood Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.993 for Longwood Lodge Care Home is calculated as follows: ( (143 Excellents x 5) + (1 Goods x 4) ) ÷ 144 Ratings = 4.993

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longwood Lodge Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Katie

Katie Flint

Job Title: Home Manager

We are pleased to introduce Longwood Lodge’s home manager, Katie Flint.


Katie believes in a warm caring environment and works alongside her staff team to ensure her residents have a fulfilled happy life.


She prides herself in providing the highest levels of personalised care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longwood Lodge Care Home to verify any information. View our terms and conditions. Longwood Lodge Care Home has an Enhanced Service - more info.