
I must write a review the staff are caring, compassionate and go well beyond their remitT H(Father of Resident/Service User)

I have felt continually supported and informedJane M(Niece of Resident/Service User)

The staff and management are friendly and that helps so muchAndrea S(Daughter of Resident/Service User)

I must write a review the staff are caring, compassionate and go well beyond their remitT H(Father of Resident/Service User)

I have felt continually supported and informedJane M(Niece of Resident/Service User)

The staff and management are friendly and that helps so muchAndrea S(Daughter of Resident/Service User)

Millfield Care Home is a welcoming care home in the friendly town of Heywood in Greater Manchester, committed to delivering high standards of considerate care.
Millfield provides a comprehensive range of quality care. This includes nursing, convalescence, palliative, residential and residential dementia care.
Specialist care is also available for people with Huntington’s and Parkinson’s, while the young physically disabled unit provides specialist facilities and care for a wide range of disabilities.
Dedicated...
Care Provided by Millfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Millfield Care Home to confirm what's included and get a personalised quote:
Good to Know
Group / Owner
- Qualia Care Ltd
- Private Owned
Person in charge
- Lisa Astley (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (88)
- Couples/Companion Rooms (2)
Visiting
- Millfield Care Home is thrilled to welcome visitors. Visitors encouraged to visit their loved ones at their convenience; dedicated team members always available to greet them with a warm welcome.
Parking
- Millfield Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Millfield Care Home Reviews (70)
Millfield Care Home has a Review Score of 9.1 (9.128) out of 10, based on 14 reviews in the last 2 years.
Over all time Millfield Care Home has 70 reviews.
The care my wife receives is extremely good and I would recommend this care home.
The best thing that could have happened for Dad. I know he's in safe hands and being looked after.
My mother-in-law moved to Millfield Care Home following a stay at another home near to where she lived. This has proved to be an excellent move. She has settled well and is far better in herself. Although she has only been in a relatively short time, she has put our minds at great with regards to her care.
The staff here are brilliant, very kind to Mum. My Mum appears very happy and I'm very happy with the care she gets. I would recommend Millfield to anyone. The staff are so polite and kind.
Highly recommended, a pleasure to visit.
100/100.
The staff are always willing to help during the current climate eg: telephone calls with information on how your family members are. Today I have been to visit my mum for the first time in 12 months. It was lovely to see her again and all the staff were very accommodating during my visit.
My mother was in residential and nursing units over several years. It is the cleanest care home I've been in, also the laundry service is second to none, the care staff are kind and caring, also skilled in keeping residents, clean, smart, and cared for in mind and spirit. The atmosphere is warm and friendly, you can visit anytime (before covid) make a brew, stay with your loved ones as long as you want, just like you would in their own homes. The management's door was always open, if there was a problem or a worry, they made the time to chat and listen. Millfield made my mum's last few years as pleasant and comfortable as possible. I cannot thank them enough.
Unfortunately, my sister stayed here for over a year. My sister was unable to speak for herself, therefore many a time she was left in bed at times until the afternoon having been put to bed at times at 8 pm or just after. When questioned it was always under the guise "we asked if she wanted to get up and she said no." Yet when we asked she always wanted to get up. They failed to clean her face properly and brush her teeth. During her time there, there was one incident that she didn't have a bath for 3 months and refused to give her a shower. She left after she had a brain seizure resulting in brain damage. No one knew how long she had a seizure, not one person enquired after her showing a total lack of care and feeling.
Certainly one of the best and cleanest care homes in the area. Good parking. Nice rooms. The lovely dining room and absolutely amazing staff on Summit Unit. Very professional in all aspects of my late husband's care. I know he wasn't easy at first, but I know he loved you all. Thanks, girls, you're lovely. I sincerely hope the staff and residents are staying safe and well despite Covid-19.
I would like to commend all the staff who work on the Pilsworth unit, only yesterday they literally saved my father's life. If it wasn't for their vigilance and fast response my father might not be with me today. This is in addition to an individual caring approach that I see every time I visit. I cannot praise the team and home enough for their caring and considerate treatment of my dad.
My mother in law had lived alone for thirty years and really wasn't in a good place, but within weeks of being in Millfield, she turned a corner and went from strength to strength with the help and encouragement and interaction of the staff. Everything is on a personal level and everyone on first-name terms. They even had a trip out to Blackpool.
She once broke her arm in a fall but they accompanied her to and from the hospital, and when she later went into hospital with a stroke all the staff went to visit her. My mother in law died at age 91 from the stroke whilst in Fairfield Hospital, and I know she will be missed and I know that she will miss them. She lived there for 11 months and called it her second home.
Nothing seemed too much trouble.
The residents seemed at the heart of the care home.
The excellent care home, lovely and clean, and the staff are marvellous. Mum loves the food and she hasn't had a meal she didn't enjoy. My only issues are laundry even though they are labelled with her room number we have now 'lost' 16 pairs of knickers! And visiting after 1700 I've had to wait up to 20 minutes to get in because nobody has answered the doorbell, I can't ring because I do not take my phone to work to get in.
The loving, attentive care and attention she received from all staff we encountered was first class.
Cannot think of a single criticism to make.
In short, would highly recommend Millfield if such a facility is needed.
Thank you to the wonderful staff from Millfield. The love and care you showed for Dad was second-to-none. Deciding to move Dad to Millfield exactly three months ago was not a decision that was made lightly. It took a lot for me - especially - to accept the situation. During his time with you and in his final days it was clear how much Dad needed your level of care but I could not have asked for anything more. Again thank you from the bottom of my heart.
My mother has been in residential and now nursing for a total of seven years. Since the home was taken over by Qualiacare. The improvement is really noticeable, all the staff are the same but they no longer seem dissatisfied. My mothers care is second to none. I leave her knowing all the staff will give her all the care she needs. The home is spotlessly clean, her clothes so well laundered. I cannot thank them enough.
My husband went into Millfield for palliative care. He was there for just under three weeks. During that time he was treated with immense kindness, care and compassion. His dignity was maintained at all times. The staff also looked after all family visitors, saying that they were most welcome at all times. Offers of drinks and meals were always made.
My mother who has recently passed away, was a resident in Millfield (Hopwood Unit) for 2 years, during that time she received excellent care from all the staff working on that unit.
In the final days of my mother's life, the staff not only supported our mother but the family as well.
We found the home extremely clean, welcoming and caring and would have no hesitation in recommending Millfield as a perfect place for elderly residential care.
The staff - management/nursing/carers/assistants/cleaners and generall all assistants at Millfield Nursing Home and in particular, Summit Suite are all dedicated to their role and make the residents and their families feel welcome and friendly atmosphere but always professional.
My mum had been in a previous home which was poorly run. If I could turn back the clock I would have chosen Millfield years ago to care for my mum.
The rooms are spacious and bright.
Excellent food option.
Nurse always in duty.
Always plenty of staff around.
The manager is very approachable and friendly.
It's just an all round fantastic home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 April 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Millfield Care Home.
There are no upcoming events for Millfield Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Millfield Care Home.
Accreditations
There are no accreditations posted yet for Millfield Care Home.
Meet the Team (1)

I started my nursing training in 1986 and have worked in the care sector ever since, becoming the manager at Millfield in 2018.
I always wanted to do something medical and to teach, and I am extremely lucky to have had a career in which I have been able to fulfil both of my ambitions. I have been a nurse in both the NHS and the private sectors and have lectured in the adult education sector.
My "personal" motto is: “Treat others how you wish to be treated yourself”. It is of the utmost importance that our residents are always treated with respect and dignity, and that they enjoy an enriching and fulfilling experience at Millfield.
I am married with two grown-up children and love to read, cycle and walk my dog. I am also a trustee of a local charity that runs six nurseries.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millfield Care Home to verify any information. View our terms and conditions. Millfield Care Home has an Enhanced Service -more info.