Millfield Care Home

The care my wife receives is extremely good and I would recommend this care home.

The best thing that could have happened for Dad. I know he's in safe hands and being looked after.

My mother-in-law moved to Millfield Care Home following a stay at another home near to where she lived. This has proved to be an excellent move. She has settled well and is far better in herself. Although she has only been in a relatively short time, she has put our minds at great with regards to her care.

The staff here are brilliant, very kind to Mum. My Mum appears very happy and I'm very happy with the care she gets. I would recommend Millfield to anyone. The staff are so polite and kind.

100/100.

The staff are always willing to help during the current climate eg: telephone calls with information on how your family members are. Today I have been to visit my mum for the first time in 12 months. It was lovely to see her again and all the staff were very accommodating during my visit.

My mother was in residential and nursing units over several years. It is the cleanest care home I've been in, also the laundry service is second to none, the care staff are kind and caring, also skilled in keeping residents, clean, smart, and cared for in mind and spirit. The atmosphere is warm and friendly, you can visit anytime (before covid) make a brew, stay with your loved ones as long as you want, just like you would in their own homes. The management's door was always open, if there was a problem or a worry, they made the time to chat and listen. Millfield made my mum's last few years as pleasant and comfortable as possible. I cannot thank them enough.

Unfortunately, my sister stayed here for over a year. My sister was unable to speak for herself, therefore many a time she was left in bed at times until the afternoon having been put to bed at times at 8 pm or just after. When questioned it was always under the guise "we asked if she wanted to get up and she said no." Yet when we asked she always wanted to get up. They failed to clean her face properly and brush her teeth. During her time there, there was one incident that she didn't have a bath for 3 months and refused to give her a shower. She left after she had a brain seizure resulting in brain damage. No one knew how long she had a seizure, not one person enquired after her showing a total lack of care and feeling.

Certainly one of the best and cleanest care homes in the area. Good parking. Nice rooms. The lovely dining room and absolutely amazing staff on Summit Unit. Very professional in all aspects of my late husband's care. I know he wasn't easy at first, but I know he loved you all. Thanks, girls, you're lovely. I sincerely hope the staff and residents are staying safe and well despite Covid-19.

I would like to commend all the staff who work on the Pilsworth unit, only yesterday they literally saved my father's life. If it wasn't for their vigilance and fast response my father might not be with me today. This is in addition to an individual caring approach that I see every time I visit. I cannot praise the team and home enough for their caring and considerate treatment of my dad.

She once broke her arm in a fall but they accompanied her to and from the hospital, and when she later went into hospital with a stroke all the staff went to visit her. My mother in law died at age 91 from the stroke whilst in Fairfield Hospital, and I know she will be missed and I know that she will miss them. She lived there for 11 months and called it her second home.

The residents seemed at the heart of the care home.

The excellent care home, lovely and clean, and the staff are marvellous. Mum loves the food and she hasn't had a meal she didn't enjoy. My only issues are laundry even though they are labelled with her room number we have now 'lost' 16 pairs of knickers! And visiting after 1700 I've had to wait up to 20 minutes to get in because nobody has answered the doorbell, I can't ring because I do not take my phone to work to get in.

In short, would highly recommend Millfield if such a facility is needed.

Thank you to the wonderful staff from Millfield. The love and care you showed for Dad was second-to-none. Deciding to move Dad to Millfield exactly three months ago was not a decision that was made lightly. It took a lot for me - especially - to accept the situation. During his time with you and in his final days it was clear how much Dad needed your level of care but I could not have asked for anything more. Again thank you from the bottom of my heart.

My mother has been in residential and now nursing for a total of seven years. Since the home was taken over by Qualiacare. The improvement is really noticeable, all the staff are the same but they no longer seem dissatisfied. My mothers care is second to none. I leave her knowing all the staff will give her all the care she needs. The home is spotlessly clean, her clothes so well laundered. I cannot thank them enough.

My husband went into Millfield for palliative care. He was there for just under three weeks. During that time he was treated with immense kindness, care and compassion. His dignity was maintained at all times. The staff also looked after all family visitors, saying that they were most welcome at all times. Offers of drinks and meals were always made.

My mother who has recently passed away, was a resident in Millfield (Hopwood Unit) for 2 years, during that time she received excellent care from all the staff working on that unit.

In the final days of my mother's life, the staff not only supported our mother but the family as well.

We found the home extremely clean, welcoming and caring and would have no hesitation in recommending Millfield as a perfect place for elderly residential care.

The staff - management/nursing/carers/assistants/cleaners and generall all assistants at Millfield Nursing Home and in particular, Summit Suite are all dedicated to their role and make the residents and their families feel welcome and friendly atmosphere but always professional.

It's just an all round fantastic home.