Cherrytrees Care Home

Our brother was a resident at Cherrytrees Care Home for almost four years. He had suffered a series of strokes that had taken away his mobility and speech. Cherrytrees became his home, where he experienced true caring, love and respect. After a visit with my brother, we would leave knowing that he was in good hands. We will be forever grateful to the wonderful team at Cherrytrees.

Covid made visiting hard for everyone. The managers made it as easy as they could by allowing us to take my dog to visit my father-in-law. This made our visits much more pleasant and easy as he loved our dog. At first, the father-in-law made it difficult for the staff by being demanding and sometimes unreasonable however, all the nursing staff stuck with it and brought him round. After a few weeks, the manager and the staff made all the difference and although he didn’t want to be there they made it easy for him. The care and attention shown by all the staff was exceptional and the visits were always supported with help, information, updates and they were always welcoming. All in all, I would highly recommend this nursing home. My father-in-law eventually died and again they were exceptional at the end in the way they cared for him. The managers came to the funeral and we thought how caring and thoughtful that was of them. Can’t thank them enough!

Good overall standards with lots of care and support from staff members. My wife has been treated with dignity and 100% care since being in Cherrytrees Care Home. She is bedbound at the moment therefore, can't do any activities but the staff are very kind and feed her three times a day, drinks included. An excellent place to spend her remaining hours.

Our brother is very settled and happy, he likes the food and loves the pudding. He is very happy with his care at Cherrytrees Care Home.

Very happy with the home and how they are looking after my husband. They are helpful, and if I ask a question, they will try to answer it there and then, if not, they get back to me. Always cheerful.

I am very pleased with the kindness and care being given to my wife at Cherrytrees Care Home, she is settling in quite well. The staff are excellent and treat her with great dignity, it is comforting to know she is well looked after.

I think the rooms need some updating but this is not a big job; it would much improve the decor though!

The whole team are exceptional in delivering support to my mum and myself. Their communication is great and they keep us informed on daily progress, I believe the new app will also help with this. In particular I’ve noticed how homely and clean the facilities are. The meals which my mum is provided with are of good quality and variety, I am also pleased that she is able to make a choice on the meals she has. I have peace of mind that my mum is having her care needs met and she is happy. Under these unprecedented times, I am very grateful for your continued support.

The staff members were excellent and I would certainly recommend Cherrytrees.

I was more than happy with the kind, caring service given to my dad. He was not very happy with his life near the end but they helped to get through a hard time for him. l would like to thank all the management and staff and have no problem recommending Cherrytrees Care Home.

Our relative was well cared for by all the staff and was happy to be there. The staff treated him with compassion and dignity and he responded well to the stimulation provided by the activities, joining in with virtually everything, and always opting to spend his days in the communal rooms rather than in his own room.

My mum was only in the care home a short time. During that short time she made friends of the nursing staff and carers and was very comfortable and treated with the utmost care. Thank you for making my mum's last few months as happy as could be.

When we went to retrieve my dad's belongings they were still packed up the exact same way I had packed them. Nothing had been set up for him and a bag of dirty clothes, only four items of these belonged to my dad, the rest belonged to another resident. I sent off a CQC report and the promises from the home that he would be taken care of as no visits were allowed with the Covid-19 pandemic. If I had known his belongings would have just been put in his room and left I would never have let him go there. The response to my complaint was unbelievable. I wouldn't ever recommend this home to anyone.

The staff were first class in every aspect of care, the home has a very welcoming and homely feel with many activities for the residents. My dad seemed settled there after having to move him from a previous home. We noticed a definite change in him, and we will always be grateful for the care and attention given to my dad, nothing was too much trouble for the staff, many thanks to the Manager and the staff at Cherrytrees.