29 Old Road, Mottram-in-Longdendale, Hyde SK14 6LW
Group: Mr & Mrs R Lambert
Person in charge: Amanda Broadhurst (Manager)
Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: By Assessment.
Single Rooms: 32
Rooms with ensuite WC: 26
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Balmoral Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Balmoral Care Home has a Review Score of 6.6 (6.578)
The Review Score of 6.6 (maximum of 10) for Balmoral Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Balmoral Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Balmoral Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.578 Points relating to the number of positive Reviews for Balmoral Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.4 Target = 0.156 , then divided by 2 = 0.078
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Fiona L (Volunteer) on Wednesday 11 May 2016. Relates to April 2016.
Balmoral Care home is a very warm welcoming care home that makes every individual feel welcome, all the staff are extremely polite and very helpful. If you are looking for a care home for your relative to go I would extremely recommend Balmoral care home as they will feel at home and will have the best care they could ever ask for! All the staff provide excellent care and meet all the residents needs. I have never felt more welcome anywhere than I have at this care home! All the staff are full of smiles and cheer up any residents that may be feeling down and also know how to meet the residents emotional needs by comforting them. I have very much enjoyed my experience at this care home and found it great how much all the carers come together and worked as such a fantastic team. Every single one of the carers should be proud of themselves for the excellent service that they are providing to all the residents.It is also a very clean care home that has excellent personal hygiene.
How likely would you be to recommend Balmoral Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Balmoral Care Home