Downshaw Lodge Care Home

Overly all I'm happy with my dad's care. Especially his medical side as soon as he is poorly medical attention is sort out immediately and I'm kept in touch throughout.

Came to visit with his son, he seems very happy here and has become more sociable since being here. His last home he wouldn't leave his room but this home he mingles with other residents. He says the staff are all friendly and he gets on well with them all. Very well looked after and very clean environment.

My husband entered Downshaw Lodge directly from hospital following a very long stay there. Within 24 hours he was like a different man, eating all his meals, more alert to his surroundings. From day one the staff have always been attentive to his complex needs, and all staff are very friendly and always available if needed. For the first time in a very long time we as a family feel more settled and confident. What we thought would be a daunting experience for him and our family was made much easier.

I really appreciate the communication I receive regarding my uncle's care. The staff I have met are very warm and welcoming, and I am confident that my uncle is receiving outstanding care.

The care provided to my husband is excellent. Good communication with staff. Any problems regarding my husband, the senior carers are always keeping me informed. The seniors are fantastic, very happy with the help and support.

My son has been cared for with dignity and has some interaction with staff. He seems happy and contented.

My dad seems to be settled here.

My experience is all positive, my husband had had deterioration in his condition and Downshaw has supported him very well, showing him care and patience sometimes in difficult situations. He is content when I visit, which means so much.. Staff are very caring to him and to his visitors. Value for money I wouldn't know, how can you put a price on the care of your loved one. Thank you so much.

The service was excellent;the carers attention to detail was second to none: they found out my father's interests and made conversation with him. his care was excellent as they spoon-fed him and hoisted him from bed to wheel-chair to armchair. a very impressive set-up which i would wholeheartedly recommend. The staff were so friendly, and also extremely competent. they were able to move from one patient to another offering very good personal service.

My brother is a resident at this care home. They always update me on his welfare. They always keep me updated of his needs and come across very empathetic.

I would like to say a huge thank you to all the wonderful staff for the care, compassion and genuine kindness offered to my late father and myself when I visited. He spent his final 3 years at Downshaw Lodge with end stage Alzheimer's. He was always happy and settled and any behavioral issues were managed competently and gently. My only suggestion would be that the decor could benefit and update. However if this work meant that the level and quality of staff would be compromised I would always choose staff over decor. Thank you from the bottom of my heart.

In my experience, Downshaw Lodge is the very pinnacle of excellence. My husband, who was 83 last week, has been a resident, at this care home since February 2024, and, unfortunately, suffers with vascular dementia. I have cared for him at home, until my own health began to suffer, and, reluctantly, had to find an alternative. This proved extremely difficult and took some five months. He is very well cared for, always clean and smart, and has regular haircuts, and chiropody. The staff are brilliant, nothing is too much trouble, and, last week they had a lovely birthday party for him. I know how worrying the situation can be when a loved one needs special care, but, now thanks to the kind, caring staff at Downshaw Lodge, I can rest easy. Thank you so much.

I or family members go to visit every day and always find it a pleasant, friendly and caring place to be, from all the staff (catering to managers) as I walk through the home observing my surroundings. Plenty of food and drinks around for the residents. The quality of food is usually good and sometimes can fluctuate a little.

My father has been at Downshaw Lodge since October 2020, I feel that he was in the best place and even when he deteriorated rapidly these last six months, he was looked after most efficiently. The family do appreciate the dedication that the staff showed in such a stressful time. Thank you all.

My dad moved to Downshaw Lodge almost 12 months ago. He has advanced vascular dementia and Alzheimer's. Prior to his move, he had become increasingly angry and frustrated, both traits which were very much out of character. From the initial enquiry, we were treated with kindness, honesty and consideration. The manager was very open about what care Dad would receive and what we could do which may help his transition, including some notes about his life and his family and pictures for his room. Dad adjusted instantly and returned to the gentle, calm man we all know and love. Throughout Dad's stay, he has been shown an amazing level of love and care from the team at Downshaw, and this care and consideration is extended to the family as we wrestle with Dad's deteriorating condition and all this means. I cannot properly express our gratitude to the manager and her wonderful team for all they do and wholeheartedly recommend Downshaw Lodge to others. We feel very lucky to have found them.

My brother has been a resident at Downshaw for just over 3 years. He is very well cared for and treated with respect and dignity by the well lead team. Manager and team of carers both excellent. No concerns at all.

My dad had been a resident at Downshaw Lodge for about 3 years at the time of writing this review. I cannot praise the staff here highly enough, with the job they do, dealing with residents suffering from severe dementia and the challenges that this presents. I have never had any cause for concern about the treatment, surroundings and food offered and couldn't have chosen anywhere better for his care. I recommend Downshaw Lodge to anyone who is considering residential care for their parents.

Great staff and wonderful care for my dad.

It has been over a year since we saw my dad due to Covid and now have started to go see him again. Maybe my views will change again.

All staff are very accomodating to my father who is not always the easiest to deal with. The manager's doors are always open if we have any questions, and I would just like to say a big well done in the way the home has dealt with the Coronavirus pandemic.