Kings Park Care Home

Thank you for all your hard work and care!

We are impressed with the care and kindness Mum receives at Kings Park. This is a very well-managed and administered facility, with skilled and compassionate staff across the board. Mum is living with severe impacts of dementia and doesn't converse much, however she responded with smiles and some positive words whenever the staff acknowledged her. This reassured us that she trusted the staff, and at all times we witnessed her being treated with dignity and respect. As visitors, we were welcomed and treated with the same level of dignity and respect.

I moved my dad to Kings Park approximately a year ago from another home. He was not happy in his previous home and we had concerns about his safety. The difference at Kings Park is amazing, he is much happier. It is a care home where the staff care about the residents and do their best for each individual. My dad can be challenging at times, even in his worst moments the staff are great with him and extremely patient. Putting someone in care is never easy, but it is easier when you know the home, do care, and do their best for them. I have built a good relationship with the staff and find them to be very open and honest and importantly I trust them. I highly recommend Kings Park they provide an outstanding level of care.

My mum is so happy at Kings Park. She’s laughing more, having her hair and nails done and joining in activities. The staff, office staff and managers are wonderful, they really care about the residents and are always patient and kind. I just can’t say enough wonderful things about this care home.

Our uncle moved into Kings Park in June 2023 after being unable to manage in his own home. Whilst this was a hard decision for us to make, it has been made so much easier with the quality of life he now has. The home is so well kept and is a lovely and welcoming environment. In my opinion, the staff make this home into an outstanding home. Nothing is too much trouble for them and the attention they give the residents is amazing. Every member of staff we have seen genuinely wants to be there and this is reflected in the level of care, time and attention they give. Thank you! Highly recommend.

I am pleased with the care and attention Mum is having.

Everyone who works there are friendly and helpful.

All I can say is that this care home is absolutely amazing; the staff, care and compassion are second to none; they have looked after my dad so we'll. I cannot put it into words, but I am hoping once he is well enough to go back after coming out of the hospital, he will be back at home in the loving care of all the carers and the manager, but they have been amazing. I cannot recommend Kings Park Care Home enough - absolutely 5-star treatment.

Staff were very attentive at all times. My visits were at all different times and even though mass capacity varied and her behavior could be very challenging, the care shown by the staff was consistent and reassuring. In particular feedback from the activity coordinator was very helpful in colouring our view of the variety and quality of Ma's experience at Kings Park when we are not present.

Came for party/BBQ for residents and family. Shame about the weather but despite this staff entertainment made up for this it was well worth the visit. Stayed longer at the party than I expected, then visiting in room. Overall, a very good afternoon was had by all.

My husband has been in Kings Park Care Home since February 2022. Since coming to Kings Park he has vastly improved regards to his behaviour. The nurses and staff are managing better with him, he is now eating and putting on weight. He is not distressed, he is clean, well cared for and is more settled. I am always informed about his care and nothing is too much trouble for the staff, they are superb. Very happy family.

We have had the worst 2 years ever and it has been a real struggle finally things feel like they are starting to get better and I will be able to see my mum more. Throughout this time the staff have kept everything going even though there have been staffing problems due to the circumstances all care homes have found themselves in and they have come through with flying colours. I am aware it was also a very difficult time for them having to deal with relatives' families who were worried stressed and upset by not being able to see their loved ones but they were always helpful and assuring. So a big thank you to all the staff. The home always looks welcoming. The reception always looks nice and bright and decorated for every occasion. The home has a very high standard of cleanliness. The staff are always helpful and know us by name and there are regular activities for the residents. All in all they have done a great job getting us all through this.

My mum has only been in the home a short while, but within this time the staff have always been helpful and have always taken care of her so well, although sometimes she can have very challenging behaviour. I cannot fault the communication they have had with me and always provide me with updates when I call or attend to visit my mum. They go above and beyond and myself and my family are extremely appreciative of the help and care they provide. The home is always clean and management are up to date with COVID restrictions without being insensitive to the family. I just want to say a big thank you and I would highly recommend this home to any one considering it.

Kings Park is an extremely well-led care home and the staff they employ are second to none. My mother-in-law has been a resident there for 10 months, and both my partner and I cannot fault the care she receives. The staff (without exception) are friendly, dedicated and will always give you the time of day. You can also tell that major emphasis is placed on hygiene and cleanliness as her room and the communal areas are spotless. My mother-in-law is now bedridden and cannot participate in the activities the home provides, but we can tell that an effort is made to keep the other residents entertained. I feel confident that when we leave the Home following our visit, she is in safe hands and as a result of this and the above, I would definitely recommend Kings Park to others in our position.

Kings Park is a lovely home with lovely staff. The home is always clean and tidy, the domestic staff are a credit to the home and I am always made to feel welcome. Thank you for everything you do and for the kind care that you give.

My friend has been a relative at Kings Park for a few years. The staff are amazing and nothing is too much trouble, I am always made to feel welcome into the home with a warm greeting. We are so happy that she is being well looked after.

Mum has been a resident since April 2021, and from day one we have been impressed by the care the home provides. We are now allowed compassionate visits, and I see mum on a daily basis. During our many hours spent at the home, we have never been concerned about how she and the other residents are treated. In fact, we have always been moved by the compassion, skill, and patience shown by the staff in often trying circumstances. Mum's room is always clean and we've noticed that the corridor areas etc are often being cleaned. The food must also be good too as mum used to eat everything that was put in front of her. Not only do all the staff look after the residents well; they take care of us too! We have always been kept up-to-date with news about mum, and I'm often cheered up by the staff when I've become a little tearful over her. They always remember our name and never fail to greet us with a smile. The cups of coffee are also much appreciated!

Excellent service through and through. Mum wouldn't be here today if we hadn't have found this nursing home, which was recommended to us. All the team members and staff are helpful, caring and understanding. They go above and beyond. My mum is well, happy and clean always. I am informed of all information and what's happening at the home during this difficult time (waiting to get back to normal, hopefully soon).

My father moved into King's Park during Covid lockdown, I cannot thank the staff enough for all they did for my father during this difficult time. They continue to support and care for him magnificently, he is well looked after in every way. All staff are really nice, approachable and polite. They all go the extra mile for my father. Everyone has made my mother feel welcome and relaxed during her recent visits since restrictions were lifted.

Our 95-year-old mother has been a resident at Kings Park for almost 2 years. All the staff have been extremely helpful and caring, especially through the pandemic, where they would ring with regular updates for which we were very grateful.