These prices are only a guideline, please contact Stamford Court to find out the exact price for your requirements.
Stamford Court has a Review Score of 9.8 (9.797) out of 10, based on 12 reviews in the last 2 years.
Over all time Stamford Court has 63 reviews.
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2.0 out of 5
Thank you for your review; we value all feedback as this helps us to improve our service where required. The food in question does not require refrigeration according to manufacturer recommendation. We have notified staff that it is not at all appropriate for them to be using personal phones whilst on duty and this will be monitored going forward, as will practices around personal hygiene and washing. Although encouragement is regularly given for the Resident to sit out in a chair, we must be mindful of choice; this Resident declines the offers to sit out and prefers to stay in bed. Our Wellbeing Coordinator spends time daily with your loved one and he has thoroughly enjoyed the occasions spent in the park in the recent pleasant weather.
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Firstly we would like to apologise for failing to meet your expectations during your mothers stay at Stamford Nursing Home.
We have replaced all chairs in the home,
We have discussed at length individual care plans and now have a robust communication procedure in place. The home has recruited a number of new staff including permanent nurses so the home is less reliant on agency nursing staff.
We would again like to apologise for occasions where there were delays in care and understand these issues were raised formally by you and dealt with under the complaints procedure.
We have now employed an activities coordinator so we have activities over 5 days per week.
We have implemented a number of staff engagement strategies in the home including encouraging the kindness in care philosophy which is part of the values of HC –One
We have implemented thorough cleaning schedules in the home and have replaced the bedroom carpet.
5.0 out of 5
2.0 out of 5
Concerns around the use of agency staff at the home have been highlighted. HC-One aims to deliver the kindest possible care to all our Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident. We are committed to delivering this vision through recruiting, training and staffing our homes with all permanent carers and nurses.
As such, the use of Agency staff is only permitted in our homes when all other options to fill a staffing vacancy, or sickness absence, have been explored.
The use of agency staff is the action that we will take to ensure that there are enough staff on duty when we have tried all other avenues. The national shortage of nurses has meant that we have had to use agency staff more than we would ideally wish to, but we continue to recruit nurses and we are committed to ensuring that there is a full and trained team in the home.
We expect our homes to be clean, safe and pleasant places to live at all times. We have investigated the issues raised and we are confident that new management arrangements and enhanced quality monitoring processes have been effective, and we are grateful for the further feedback from the Reviewer that tells us we are getting this right.
4.0 out of 5
The Review Score of 9.8 (9.797) out of 10 for Stamford Court is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Introducing Sue Jackson
Home Manager at Stamford Court, Stalybridge
What does ‘kindness’ mean to you?
“Ensuring that all Residents are treated with dignity and respect and that their needs are met. Making Stamford Court their home and involving them in the day to day routine of the home.”
As a Registered Nurse for over 30 years, Sue has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked at Stamford Court since 2019, Sue closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stamford Court, Sue said:
“I live locally and have other family members that live in the area. I also help out at the local Brownie group which gives me links to the local church and schools, so we can be at the heart of our local community.”
When asked what she enjoys most about her role, Sue remarked:
“Working as a team, chatting to Residents and getting to hear their stories.”
Outside of work, Sue likes to travel and enjoys spending time with her beautiful grandchildren.
If you would like to find out more information about Stamford Court, Sue would be pleased to welcome you for an informal discussion, over the phone.
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