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Alexandra Grange

8 Howard Street, Pemberton, Wigan, Greater Manchester WN5 8BH
Cuerden Developments Ltd Logo
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The atmosphere is one of calm with music and the radio playing. There is laughter tooJulie F(Daughter of Resident/Service User)
Alexandra Grange, Wigan
Alexandra Grange, Wigan
Alexandra Grange, Wigan

Alexandra Court is situated in Pemberton, Wigan and provides residential and nursing care for people 24 hours a day.

The home features a rehabilitation centre and offers diagnostic and screening services.

Cuerden Care Homes is a family run business and provide on-going training programmes for staff to ensure the best care can be delivered.

The home provides dedicated care to residents over the age of 65 with mental health conditions, physical disabilities and sensory impairments.

Care Provided by Alexandra Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,325From £1,325
Residential Dementia CareFrom £1,325From £1,325

Contact Alexandra Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa Roscoe (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)

Alexandra Grange Reviews (27)

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8.0

Alexandra Grange has a Review Score of 8.0 (8.006) out of 10, based on 2 reviews in the last 2 years. Over all time Alexandra Grange has 27 reviews.

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Review from Julie W (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

Mum has been in Alexandra Grange since July 2013 on the ground floor. She has been quite poorly over xmas so I have been visiting more frequently. I am always made to feel very welcome by all staff and found them to be very supportive in this very difficult time. Mum seems to be quite settled here and has a good natter and laugh with carers/cleaners when she is alert and awake. The carers have kept myself and sister-in-law up to date with mums care, meds, results of tests etc and we couldn't ask for anything more. Thanks for all your support and caring for mum.

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Review from John W (Son of Resident) published on 18 December 2015 Submitted via Postal Card
Overall Experience

Both my mother and mother-in-law were residents at Alexandra Grange during 2011-2014. My experience of this particular care home was one of admiration, for the friendly environment, the care and attention of the staff. They were all very understanding and aware of the desperate needs of the residents in their care. This was achieved against a background of looking after people some of whom could be at times extremely difficult to manage. The home always gave a warm welcome to visitors and were always willing to talk to visitors to alleviate any worries they have. A sense of humour always prevailed in my opinion, an essential ingredient to the operation of care homes.

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Review from Joseph H (Son of Resident) published on 9 December 2015 Submitted via Postal Card
Overall Experience

Excellent care staff. Very knowledgeable and attentive. Clean environment. Only complaint is quality of food and drink. Dad not happy with food available.

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Review from Angela K (Daughter of Resident) published on 2 December 2015 Submitted via Postal Card
Overall Experience
Extremely welcoming place. Staff in all areas are very friendly and approachable. Interacting with my mum. Always helpful if requested anything.
Manager - always time for you. Very caring nature. Mum enjoyed being with her as did she with other members of staff.
Office - equally obliging and helpful.

Rooms - now wear and tear, need updating, new curtains, carpets and painting.

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Review from Mary P (Resident / Service User) published on 10 November 2015 Submitted via Postal Card
Overall Experience

Staff are very kind and help me all the time. I love the manager. It is nice in my home and everybody is friendly and caring and I can do activities when I want. Food is good and the carers are lovely.

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Review from Lesley F (Daughter of Resident) published on 9 November 2015 Submitted via Postal Card
Overall Experience

My mother gets well looked after at Alexandra Grange Care Home. The staff are very good with her and she seems quite happy there. The food is excellent and she seems to enjoy it. They have very good activities for the residents, like bingo and making things. They get to go in the garden when the weather is nice. We are always made welcome when we go to visit my mother. We are very happy with this care home.

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Review from Nadine R (Daughter of Resident) published on 6 November 2015 Submitted via Postal Card
Overall Experience

Our mum became a resident of Alexandra Grange in August 2014, she was 92 years old and had vascular dementia, despite an excellent support network of family, neighbours and carers we had become worried about her safety and security in her own home as she has started to wander and the fire brigade attended on two occasions. We felt we had no option but to seek residential care for her. Alexandra Grange was a godsend to us, the staff and friendly atmosphere allayed any fears of reservations we had over the care of our mum. No restriction on visiting, except meal times and bed times, reassured us. The manager and her staff even made time to enquire after us and how we were coping, giving comfort when the stress of mum's illness overwhelmed us. We have nothing but praise for the way the staff created a warm and homely atmosphere in a secure environment. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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