
The atmosphere is one of calm with music and the radio playing. There is laughter tooJulie F(Daughter of Resident/Service User)



The atmosphere is one of calm with music and the radio playing. There is laughter tooJulie F(Daughter of Resident/Service User)



Alexandra Court is situated in Pemberton, Wigan and provides residential and nursing care for people 24 hours a day.
The home features a rehabilitation centre and offers diagnostic and screening services.
Cuerden Care Homes is a family run business and provide on-going training programmes for staff to ensure the best care can be delivered.
The home provides dedicated care to residents over the age of 65 with mental health conditions, physical disabilities and sensory impairments.
Care Provided by Alexandra Grange
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Accreditations
- Adopt A Grandparent
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra Grange for full pricing details and T&Cs.
Contact Alexandra Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cuerden Developments Ltd
- Private Owned
Person in charge
- Lisa Roscoe (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (53)
Alexandra Grange Reviews (27)
Alexandra Grange has a Review Score of 8.0 (8.006) out of 10, based on 2 reviews in the last 2 years.
Over all time Alexandra Grange has 27 reviews.
Mum has been in Alexandra Grange since July 2013 on the ground floor. She has been quite poorly over xmas so I have been visiting more frequently. I am always made to feel very welcome by all staff and found them to be very supportive in this very difficult time. Mum seems to be quite settled here and has a good natter and laugh with carers/cleaners when she is alert and awake. The carers have kept myself and sister-in-law up to date with mums care, meds, results of tests etc and we couldn't ask for anything more. Thanks for all your support and caring for mum.
Both my mother and mother-in-law were residents at Alexandra Grange during 2011-2014. My experience of this particular care home was one of admiration, for the friendly environment, the care and attention of the staff. They were all very understanding and aware of the desperate needs of the residents in their care. This was achieved against a background of looking after people some of whom could be at times extremely difficult to manage. The home always gave a warm welcome to visitors and were always willing to talk to visitors to alleviate any worries they have. A sense of humour always prevailed in my opinion, an essential ingredient to the operation of care homes.
Excellent care staff. Very knowledgeable and attentive. Clean environment. Only complaint is quality of food and drink. Dad not happy with food available.
Manager - always time for you. Very caring nature. Mum enjoyed being with her as did she with other members of staff.
Office - equally obliging and helpful.
Rooms - now wear and tear, need updating, new curtains, carpets and painting.
Staff are very kind and help me all the time. I love the manager. It is nice in my home and everybody is friendly and caring and I can do activities when I want. Food is good and the carers are lovely.
My mother gets well looked after at Alexandra Grange Care Home. The staff are very good with her and she seems quite happy there. The food is excellent and she seems to enjoy it. They have very good activities for the residents, like bingo and making things. They get to go in the garden when the weather is nice. We are always made welcome when we go to visit my mother. We are very happy with this care home.
Our mum became a resident of Alexandra Grange in August 2014, she was 92 years old and had vascular dementia, despite an excellent support network of family, neighbours and carers we had become worried about her safety and security in her own home as she has started to wander and the fire brigade attended on two occasions. We felt we had no option but to seek residential care for her. Alexandra Grange was a godsend to us, the staff and friendly atmosphere allayed any fears of reservations we had over the care of our mum. No restriction on visiting, except meal times and bed times, reassured us. The manager and her staff even made time to enquire after us and how we were coping, giving comfort when the stress of mum's illness overwhelmed us. We have nothing but praise for the way the staff created a warm and homely atmosphere in a secure environment. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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