Haighfield Nursing Home

241 Wigan Road, Standish, Wigan WN1 2RF

Haighfield Care Home is situated in Wigan with the rear of the property overlooking the picturesque Douglas Valley.

The home, established in 1990, specialises in providing nursing care for people and enjoys an excellent reputation in the local community for the quality of care provided.

The service is wholly focused on delivering a person-centred approach to caring for people, with an emphasis on dignity, choice and independence.

The service is provided 24 hours a day by RGN nurses (trained in general nursing) and supported by a highly-proficient care team.

A range of equipment is available to enhance and facilitate daily living, with all rooms used by people having a nurse-call system.

The home engenders a standpoint of encouraging each resident to view Haighfield as their home; with personalisation of bedrooms readily encouraged and any special requests for resident’s comfort being considered.

Entertainment and activities are provided on a daily basis and meet the needs and requests of residents. Entertainers are booked regularly to perform in the home and family/friends are welcome to attend.

Where possible, any specific hobby or activity will be accommodated and trips out are arranged periodically.

Group: N Hussain

Person in charge: Avril Lawler (Home Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Old Age

Admission Information: No restrictions, admission decided on a case by case basis. Ages 18+.

Single Rooms: 45

Rooms with ensuite WC: 14

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

For accessibility, the home is located on the A49 main road to and from Wigan town centre. It is three miles south of M6 junction 27,and six miles northeast from both junctions 25 and 26. The M61 is also relatively close by and junction 6 is six miles away. The postcode for satellite navigation is WN1 2RF.

Visiting:

People move into Haighfield as their permanent home and it is promoted as such to residents and their family & friends. Accordingly, visits welcome at anytime although the home does however request that visits at meal times and late evening are avoided wherever possible.

Parking:

The main car park was extended in 2015 and is at the rear of the home. In the very unlikely case that all spaces have been taken alternative parking is difficult but local businesses have been amenable to people utilising their parking facilities when asked.

Latest Care Quality Commission* Report on Haighfield Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.1 (maximum of 10) for Haighfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Haighfield Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.652 for Haighfield Nursing Home is calculated as follows: ( (15 Excellents x 5) + (8 Goods x 4) ) ÷ 23 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.472 Points relating to the number of positive Reviews for Haighfield Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9 Target = 0.222

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Haighfield Nursing Home has a Review Score of 8.1 (8.124) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Haighfield Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Haighfield Nursing Home

  • Daughter of Resident/Service User
    2

My mother has been a resident of the Haighfield Nursing Home for a number of years. I visit on a regular basis and am very happy with the standard of the home. The management and staff are always very helpful and friendly. My mother has dementia and I feel all the staff are very caring and treat her with dignity. I always come away from the Haighfield with peace of mind feeling mum is being well looked after in a caring, safe environment.

How likely would you be to recommend Haighfield Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mum is treated with kindness and respect by the Haighfield staff and it is a relief and reassuring to know that she is being cared for well when we can't be there. The nursing staff know the importance of medications being given on time, every time. Rooms are clean, they vary in size and some have lovely views of the hills and countryside. There are optional activities in place every week, which is really important as some homes don't seem to offer much in this respect, and a typical week may include across the week bingo, dominoes, arts and crafts, pamper sessions such as manicures, music and songs. A hairdresser visits once a week. They regularly have local singers, groups, or special interest activities (birds of prey with their handler, for example). There is always a choice at mealtimes and assistance provided if needed. The carers are very friendly and it is clear that this is more than just a job for them.

How likely would you be to recommend Haighfield Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

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