Care Homes Owned by N Hussain

The reviewing officer should be very pleased with the team at Haighfield Nursing home, they provide outstanding care and support. It is a lovely atmosphere and you are looked after the moment you are through the door. They cannot do enough for my Auntie. She is treated with dignity and respect. A very professional and curteous staff who do wonders for their residents. (They deserve a medal)!

My mum has been in the Willow's for nearly a year now. She could not be better looked after. All the staff do an amazing job. Plenty of activities are arranged throughout the week. Wide selection of food is provided. The Willows is clean and safe. Well done The Willows.

Highly recommended.

Mum is very well looked after and all of the carers know mum and her mannerisms and treat her with dignity and respect. She is safe, well looked after. Every time i have questions or need support in supporting my mum they are very good and respectful. Mum loves the food!

My Dad has been a resident for over a year now and I could not be happier with the level of care he receives. He is treated with warmth and respect by all of the staff and his individual needs and quirks are closely monitored, catered for and even celebrated. The staff are very good at communicating with me, and extremely approachable. Despite being a dementia resident, Dad had has had quite a few medical issues which have been spotted and dealt with quickly and efficiently. He thoroughly enjoys the food and the entertainment and activities on offer and, as quite a shy and private person, he was given the time and space to come out of his shell on his own terms, which meant a lot to me and gave him the confidence to now partake happily. I am extremely thankful that he is so happy here, and forever grateful to the kind and capable staff.

The home appears to be well organised and as a family we are getting to know more staff and have a better understanding of how things work. Hopefully my dad will become more familiar and more settled as time goes on.

My mum came into Haighfield for 5 weeks of respite care. We found the staff to be extremely professional, caring and treated mum with dignity. Her room was always kept clean and tidy, and everyone did their utmost to make what was a traumatic experience for mum into one that was calming and reassuring. We are extremely grateful as a family for everyone's help and support.

Both my parents came to stay at Willows in December 2025, my father with Parkinsons and early onset dementia and my mum with advanced dementia. The nursing staff are knowledgeable, always available to discuss any concerns or requests and treat my parents with great respect. Care staff are always available, very attentive and caring - nothing is too much trouble and everyone is happy to help and talk. Recent refurbishment and change of management has made an obvious impact on the home as everywhere is clean, bright and welcoming. There are numerous lounges & outdoor courtyards for residents to relax or take part in daily activities with ongoing refurbishment which will improve facilities even more. The activities staff work incredibly hard to make sure there are always activities happening for all residents that want to take part. Activities recently include, singer visits, dog visits, painting, gardening, games, bingo, community outings, crafting (to name a few).

The home allows visitors at any times which demonstrates how open & transparent they are with their care.

I would highly recommend this home to anyone looking for a place where their loved one will be treated with respect and dignity.

The care staff and administrative staff are good at communicating with family.

Thank you.

The Willows Nursing Home is absolutely fantastic. All the staff are amazing and all work extremely hard. It is such a lovely happy and friendly place. The staff make every resident feel special and very well cared for. Faye the Manager is lovely and always has time for you. The whole place is lovely and clean and the food and choices are great. They offer great activities and encourage all residents to participate. They even allow the residents family members to join in. We love the bingo on a Friday and is always good fun. Karen who organises the activities, with the help of her colleagues, is amazing, she is so funny and does a brilliant job. We have attended the garden party in the summer with bbq, raffle and live music. Halloween party, fancy dress. Christmas activities. Always have something going on. If your looking place your loved ones in a care home then look no further, i would 100% recommend the Willows. Thank you team for all your hard work and patience.

In the time my relative has been in The Willows thier overall health picture, social interaction and well being have improved. During visits I find staff always pleasant and patient with my questions. My relative and thier room always look clean tidy and well looked after..

The Willows meets the basic needs of my relative, there could be a lot of improvement. Whilst his clothes are laundered, personal hygiene is not paid enough attention to, showering, teeth brushing and shaving. Care staff do not ensure these are done on a regular basis. A light menu was suggested for most mealtimes, this has not always been adhered to, resulting in a lot of food waste. Time residents spend alone in their rooms, activities could be encouraged for interaction. In the event of their being a problem, staff do not use their initiative to remedy this. Result is a complaint, particularly if it's a health and safety issue.

I find the staff are always interactive with the residents and staff are very much visual in the sitting room - residents are never left alone. There is always a calm and peaceful atmosphere in the home and 'never' a smell of toileting accidents. A pleasure & privilege to visit weekly, and I commend the staff for their commitment and love they deliver.

All the family are happy that Mum is well looked after. Thank You.

The home and rooms are clean and tidy. The staff always talk and are friendly to residents and visitors alike.

My mother's experience was excellent. She was there for two months until she recovered and was able to return home. The care was excellent, the staff friendly and patient, the facilities very clean, and the food very good. I am especially grateful for the kindness and respectful treatment she received there. I recommend this place 100%.

Since my mum has stayed at Haighfeild Nursing Home, she has felt welcome, as has my dad, myself and many of her friends who have visited. They treat residents and individuals and really do care about getting them comfortable and keeping them in good health. Mum is always in fresh clothes, and maintaining clean hygiene is a priority in this home. Mum is now eating a modified diet; however, the home makes the food, then adapts it so it's real food, and it is in the first time in 10 weeks that Mum has eaten good meals, and this is continuing. We feel that Mum is in the best place where she gets excellent care for her needs, something we couldn't have done at home. It is very reassuring to know Mum is in a safe, caring environment. Thank you.