Arncliffe Court Care Home

147b Arncliffe Road, Halewood, Liverpool L25 9QF
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9.5 80 Reviews
  • Arncliffe Court Care Home, Liverpool
Located in Halewood, Liverpool, Arncliffe Court consists of five single storey houses which offer a range of care packages including residential, nursing, respite, palliative convalescence and dementia care.

This purpose-built home has landscaped gardens, gazebos and a patio area. Each of its five houses provide a homely atmosphere and excellent facilities. All bedrooms are tastefully furnished and offer delightful views of the garden.

A varied menu of delicious home-made meals ensures that each resident’s dietary needs are met, and lighter alternatives to full cooked meals are always available.

The dedicated activities coordinator provides a varied programme of activities including gardening, flower arranging and bingo. Entertainers often visit and residents even enjoy karaoke afternoons.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 150 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Arncliffe Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Victoria Sharpe (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (150)
  • Couples/Companion Rooms (0)

Arncliffe Court Care Home Reviews (80)

9.5

Arncliffe Court Care Home has a Review Score of 9.5 (9.513) out of 10, based on 50 reviews in the last 2 years.
Over all time Arncliffe Court Care Home has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Arncliffe Court Care Home
  • 40
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Total of 80, showing 41-60
Review from Maureen R (Sister of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister left sheltered housing to come here and she's much happier and safer! We love the fact there are activities and such. She joins in with a happier disposition.
We do worry about her being deaf and we arranged a hearing aid for her but due to her autism she's not happy wearing it sadly.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for sharing your positive experience of Arncliffe Court and great to hear that your sister is so happy. Best wishes.

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Review from Paula H (Niece of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has settled so well here. I was apprehensive as she had additional needs and dementia, but I need not have worried. The staff are really so good. The activities for the residents are done with thought for everyone. There is always something going on in there; singers, bingo, panto, parties.
I made the right decision in choosing this care home. I can now rest assured knowing my aunt's needs are not only being met, but she is having so much fun with all the lovely staff from reception, carers and housekeepers to catering. We couldn't be happier.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your lovely review. We are delighted that you feel so happy and reassured about your aunt's care needs being met at Arncliffe. We appreciate how difficult and emotional it can be to choose a care home for a loved one and the fact that you are so pleased with your choice makes it that little bit easier. Our team will be thrilled to read your lovely comments and thank you again on behalf of us all. Best wishes.

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Review from John F (Son of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care and support given at Arncliffe Court Care Home by the staff and management.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review, it is pleasing to know that you are happy with the care provided at Arncliffe. Best wishes.

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Review from C D (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are lovely and do their best with what whey have and are very caring. The only issue we have are when Mum's things go missing and it's very frustrating to keep having to buy more items. I get that other residents go wandering but how to stop them taking things?
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your feedback and for your kind words about the staff at Arncliffe Court. We can assist with your mum's clothing as we have a new labelling machine in our laundry and families can now bring items over to be tagged. We can also provide a key for your mum's door. These measures may help. If you could please get in touch we can discuss further. Thanks again and best wishes.

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Review from W J (Son of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy in this care home. When we visit, the staff are friendly and helpful and there is a good atmosphere. There are activities going on and the clients and staff all take part with plenty of laughter.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review. Great to hear that your mum is so happy and that the staff are creating such a nice atmosphere. Best wishes.

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Review from L D (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Arncliffe for four years, in which she is happy and content. I like the way you can relate to the staff with any queries. I like the amount of activities they provide on a weekly basis they upload onto social media. I find most of the staff very caring and have built relationships with
Mum and our family.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your feedback and for sharing how happy and content your mum is. We will pass on your kind comments to the staff. Best wishes.

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Review from S H (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum's room needs updating, and she has no access to the dentist.
Staff are lovely and caring.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review and your kind comments about our staff team. Please do pop into reception on your next visit so that we can chat about dentist access and resolve any other concerns that you might have. Best wishes, and thanks again.

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Review from Michael M (Son of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is safe, fed, watered and looked after. Happy with care and staff.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you for your review; we are delighted to hear that your dad is doing well and that you are so happy with the care provided. Best wishes.

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Review from Agnes B (Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally no problems.
Extra drinks between meals would be appreciated.
Visitors made welcome.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you very much for your review. Extra drinks are always available in both our houses from a member of the staff or from our hydration stations; however, following your feedback, we will signpost 'hydration stations available' so all residents and families are aware of where they are located. Thanks again, and best wishes.

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Review from Joanne R (Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Find the staff extremely welcoming, the home lovely, and just overall an amazing home and would recommend it for a family or friend.
One of the best homes I've been to.
Reply from Paul Lawson, National Sales Manager at Arncliffe Court Care Home

Thank you so much for your review and recommendation.

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Review from Sandra M (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum went to Arncliffe in late December because her previous care home closed suddenly. My sister and I were delighted with our visit to Arncliffe. They promise so much but sadly deliver virtually nothing. Despite having an activities coordinator we didn't see any interaction with residents. It quickly
became clear to us that Mum was becoming weaker and very unhappy. We contacted the social worker who stated we need reasons to move Mum. The reasons we stated were as follows:
Mobility - mum wasn't walked for 4 days despite being able to walk. We informed the staff that mum had been hospitalised earlier in the year due to dehydration and that she needed a beaker as per her care plan. She was given a heavy mug of hot tea. She was often left soaking wet.
Mum was a falls risk, she required a low-profile bed which was in her room when we visited but was exchanged for a divan. She had 2 falls. Mum was taken to A&E and admitted to the hospital on 6/1/23. Mum is now fine, in a different home.
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Review from C W (Daughter of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Our experience of this care home is it is run by a Management that promises everything but delivers nothing. In my experience, the home is not clean. In my experience, they do not care for their residents. They left my dad screaming for help and didn't attend to his needs. They didn't return when they
said they would. The room was cold. I would not recommend this care home for anyone's loved ones.
Reply from David Martins, National Sales Manager at Arncliffe Court Care Home

I am sorry to hear your concerns regarding Arncliffe Court Care Home and we are aware of your dad's time spent at the home and would like to address your concerns raised.
The Home Manager spent a lot of time with you as a family and with your dad to ensure his time spent with us was enjoyable as possible.


Your father's aim was always to return home and he never wanted to come to a Care Home. All concerns raised were reported to the relevant external agencies who completed investigations into each of your concerns. We also have a dedicated housekeeping team at the home seven days a week who have recently received an award for the home's cleanliness. We also have a dedicated maintenance team within the home and a 24-hour call-out service for things such as heating which is monitored on a daily basis.


Thank you for taking the time to review the home and we hope this has addressed some of your concerns.

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Review from Marina D (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was having palliative care for the final two weeks of her life and the love, care and attention given to my mum was of the highest possible standard. We knew that she was being loved when we could not be there. We cannot thank the staff enough and hope they all stay safe and well in this present
climate. Love from me and all my family.
Reply from David Martins, National Sales Manager at Arncliffe Court Care Home

Thank you for this very kind review, we are happy that you felt the attention and care your mum was getting while she was here is to a high standard.

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Review from E H (Daughter of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience for my mum has been very good indeed. Management went beyond to help me secure respite for my elderly mother. Contacted social workers etc and made me feel at ease and reassured. Mum loved her stay so much she was upset when the time came to leave. The staff were wonderful with her and
kept her well looked after.
Reply from David Martins, National Sales Manager at Arncliffe Court Care Home

Thank you for your kind words regarding the home, we are delighted that you were happy with the home and that you felt mum was well looked after.

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Review from N S (Son of Resident) published on 5 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Arncliffe Court a few months ago and has settled in really well and made some very close friends. The whole of the staff and team are all fantastic and very compassionate in all that they do. My mum is encouraged to get involved with activities and it's lovely to see evidence of this
on their Facebook page. I would highly recommend Arncliffe Court to anyone looking for care. They have really given us peace of mind knowing my mum is looked after.
Reply from Paul Millar, Sales Manager at Arncliffe Court Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. I will of course pass on your kind comments to the Arncliffe team. Regards.

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Review from Joanne K (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are lovely and professional. I feel comfortable leaving my mum here. She loves being with all the other residents having dinner, tea or watching TV with them.
Reply from Paul Millar, Sales Manager at Arncliffe Court Care Home

Many thanks for taking the time to review our home. It is our pleasure looking after your mum. I will of course pass on your details to our Arncliffe team.

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Review from Chris L (Friend of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had experience of several care homes/nursing homes I feel the Childwall unit at Arncliffe is a special unit. The staff are so welcoming, kind and caring; they appear to be so happy in their jobs, so motivated by management and it shows in their care of the residents. The atmosphere is Childwall
is calm and peaceful. I feel Childwall has the right balance - the residents feel safe, secure, cared for and loved.
Reply from Paul Millar, Sales Manager at Arncliffe Court Care Home

Many thanks for taking the time to review our home. I will, of course, pass your comments onto our team at Arncliffe.

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Review from Amelia W (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very helpful and attentive and are always around to cater for the resident's needs. Mum has come on great and is building confidence daily.
Reply from Paul Millar, Sales Manager at Arncliffe Court Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mum as part of the Arncliffe family. I will of course pass on your kind words to our team.

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Review from Ewa W (Great-granddaughter of Resident) published on 14 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home. Chose this one after considering many others. Was greeted by staff who explained everything. My great nan is only here for respite but when the time comes this will most definitely be the chosen home.
No odours, food is lovely and plenty of choice, staff courteous and engage with
the residents.
Manager's door is always open and pops out when visiting to say hello.
The rooms are bright and well presented and we were encouraged to bring in all personal things including being allowed to hang photos etc on the walls.
Gardens are well maintained.
We were asked to contribute to my nan's care file which I thought was nice because they were gaining a good understanding of who my nan really is as a person.
A big thanks to all the staff for taking the worry out of the whole process
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Review from Deborah H (Daughter of Resident) published on 4 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident for 3 yrs. Her care and needs are met at all times. As a family, if we felt there were any problems they are addressed straight away any changes documented in Mum's file. We’ve had a very difficult time, the support from all staff, doctor and nurse helped my mum and us so
much and they still are. We are satisfied with Mum's care (although Mum can be very difficult). We are kept up to date with any changes.


The approach that the staff take is very compassionate, and also very professional when liaising with key stakeholders and medical professionals, to provide a holistic approach to continued care of our Mum. Mum and us have continuous support from all Staff.

Reply from Andrea Hill, Relationship Manager at Arncliffe Court Care Home

Many thanks for your review of our care home and its good to know that you feel that your mum is well cared for with us and that communication with our team is good. Many thanks.

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Current Review Score: 9.5 (9.513)

Overview of Review Score

The Review Score of 9.5 (9.513) out of 10 for Arncliffe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.513 for Arncliffe Court Care Home is calculated as follows: ( (356 Excellents x 5) + (183 Goods x 4) + (41 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 587 Ratings = 4.513
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Arncliffe Court Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Vicky

Vicky Sharpe

Job Title: Home Manager Joined: 2019

I joined Alder Care training at the age of 16 on a youth training scheme to become a health care assistant and have worked for the health care industry in various roles for the past 20 years.


I have worked for Advinia for 5 years in which I have been house manager, care services manager, deputy manager and now home manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arncliffe Court Care Home to verify any information. View our terms and conditions. Arncliffe Court Care Home has an Enhanced Service - more info.