Orchard Nursing in Liverpool has friendly, well-trained, caring staff who strive to ensure residents live in comfort, in a social and relaxing environment.
Orchard Nursing can offer long and short term, nursing, residential and dementia residential care.
The Orchard is also registered to provide palliative nursing care, elderly and mentally infirm residential care and residential day care.
A variety of entertainment and stimulating activities are available at the home.
Healthy, balanced meals...
Orchard Nursing in Liverpool has friendly, well-trained, caring staff who strive to ensure residents live in comfort, in a social and relaxing environment.
Orchard Nursing can offer long and short term, nursing, residential and dementia residential care.
The Orchard is also registered to provide palliative nursing care, elderly and mentally infirm residential care and residential day care.
A variety of entertainment and stimulating activities are available at the home.
Healthy, balanced meals are prepared for residents every day.
The Orchard is situated in an established wooded conservation and residential area, half a mile from the excellent amenities of Huyton town centre.
Huyton is a residential suburb of Liverpool, situated six miles from the city centre.
Contact Orchard Care Home to confirm what's included and get a personalised quote:
Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
The price(s) shown are provided by the care home. Contact Orchard Care Home for full pricing details and T&Cs.
Orchard Care Home has a Review Score of 9.5 (9.517) out of 10, based on 19 reviews in the last 2 years.
Over all time Orchard Care Home has 47 reviews.
Excellent care while Mum was in respite care. Staff were very professional and caring. Mum has been settled and extremely well cared for in a safe and secure environment with all her needs met. Thank you so much to every member of staff.
Excellent care while Mum was in respite care. Staff were very professional and caring. Mum has been settled and extremely well cared for in a safe and secure environment with all her needs met. Thank you so much to every member of staff.
Thank you for taking the time to review Orchard so highly. We are thrilled your mum has settled in well with us and you are content with the care we provide. The team will appreciate your kind words of recognition. Have a lovely day.
My mum has been a resident since December 2022 and has settled very well and always appears happy and content when I visit. Staff are always very polite, and they have a good rapport with Mum. I think my only niggle is that sometimes staff have not ensured she has her denture in when she's assisted...
My mum has been a resident since December 2022 and has settled very well and always appears happy and content when I visit. Staff are always very polite, and they have a good rapport with Mum. I think my only niggle is that sometimes staff have not ensured she has her denture in when she's assisted with getting up. The laundry staff takes great care of her clothes, always very well cared for.
We are so pleased your mum has settled in well with us at Orchard. Your kind words really do mean a lot to us, and we appreciate your feedback. I will be sure to pass on your words to the team and hope you have a lovely day. Thank you.
Staff have treated her with dignity & respect staff are always wearing their uniform and PPE when...
Staff have treated her with dignity & respect staff are always wearing their uniform and PPE when needed.
Thank you for your lovely review of Orchard Care Home. We are so delighted you are happy with our high standards and appreciate your feedback. Have a lovely day.
The care home is lovely and clean and fresh smelling. The staff who...
The care home is lovely and clean and fresh smelling. The staff who are cleaning the home are also so friendly with the residents. It's a home-from-home feel.
Thank you for taking the time to review Orchard so highly. We appreciate your feedback and are thrilled you are happy with the service we are able to offer to your mum. Our team will be touched by your warm words. Have a lovely day and we hope to see you soon.
Staff are caring and responsive to any queries. Visitors are made welcome. Patients/residents are treated with respect.
Staff are caring and responsive to any queries. Visitors are made welcome. Patients/residents are treated with respect.
Thank you for taking the time to review Orchard so highly. We are thrilled that you are happy with the services we provide and thank you for your feedback. Have a lovely day.
My nan has been in respite for six weeks. She has been cared for so well at Orchard. My grandad visits daily; he is made to feel so welcome by the staff, even offered a meal while is there. Her mobility has improved, and she is looking forward to returning home in the next week. She is happy with...
My nan has been in respite for six weeks. She has been cared for so well at Orchard. My grandad visits daily; he is made to feel so welcome by the staff, even offered a meal while is there. Her mobility has improved, and she is looking forward to returning home in the next week. She is happy with her room. Staff are really kind and caring. Would highly recommend.
Thank you for taking the time to review Orchard. We are so glad we could provide the high standards of care we strive for, and we are happy that your nan is enjoying her time with us. I will be sure to relay your warm words to the team. Thank you.
Mum is looked after so well. Our family feel confident in the knowledge she is safe and secure. Cannot fault her care. Support from all staff to settle her in and improve her condition is excellent.
Mum is looked after so well. Our family feel confident in the knowledge she is safe and secure. Cannot fault her care. Support from all staff to settle her in and improve her condition is excellent.
Thank you for taking the time to leave such a lovely review of Orchard Care Home. I will make sure to relay your kind words to the team. Thank you.
Overall, I am extremely pleased with the level of...
Overall, I am extremely pleased with the level of care shown by the home and its staff, and would highly recommend.
Thank you for leaving such a wonderful review for Orchard. We are so happy your mum has settled in and is comfortable with us. I will be sure to relay your warm words to the team. Thank you.
Thank you all so much.
Thank you all so much.
Thank you for your excellent review of Orchard Care Home and for rating us 5/5 in all areas. I will share your kind review with the manager and all the team.
Sometimes, the availability of certain foods is poor - certain items not available are bacon, marmalade, drinking chocolate, cheese and coffee. These are all items my mum has requested and been told are...
Care staff are kind, caring and excellent at what they do.
Thank you for taking the time to submit a review. We welcome all comments as they help us develop and improve. We would like to reassure you that as soon as we were made aware of catering issues, we rectified immediately, and we now are receiving some great feedback about the catering team. Our manager has an open-door policy and would be happy to discuss any future issues you may have.
Always find the staff extremely helpful and caring, and Mum's room is always nice and clean. Mum also seems very happy, which is all that really matters.
Always find the staff extremely helpful and caring, and Mum's room is always nice and clean. Mum also seems very happy, which is all that really matters.
Thank you for taking the time to review Orchard Care Home. It is lovely to hear how happy your mum is, thanks to the helpful and caring staff. I will share your comments with all the team.
In the last month, Mum has been settled and well looked after.
In the last month, Mum has been settled and well looked after.
Thank you for taking the time to review Orchard Care Home. It is lovely to hear how well settled and cared for your mum. I will share your kind comments with all the team.
Whenever I have visited all staff have appeared to be very kind, considerate and caring towards my relative, who can be difficult and aggressive at times. Due to her having cognitive functioning issues and feeling frightened in unfamiliar surroundings.
Whenever I have visited all staff have appeared to be very kind, considerate and caring towards my relative, who can be difficult and aggressive at times. Due to her having cognitive functioning issues and feeling frightened in unfamiliar surroundings.
Thank you for taking the time to review our home. I will share your kind comments with all the team.
Overall disgusting. Poor care. Scabies. I left with bites on my hands. A lot of issues I will be reporting. Staff ringing me and being very nasty on the phone. Care is very poor, dirty. I had to have my say as my mum had no curtain on her bedroom and her room overlooks the car park.
Overall disgusting. Poor care. Scabies. I left with bites on my hands. A lot of issues I will be reporting. Staff ringing me and being very nasty on the phone. Care is very poor, dirty. I had to have my say as my mum had no curtain on her bedroom and her room overlooks the car park.
Thank you for your review of our home. We welcome all comments whether negative or positive as they help us develop and improve. We have looked into the issues raised in your review, sadly the home did have an outbreak in November 2022 which was quickly dealt with and resolved. We are surprised and...
Thank you for your review of our home. We welcome all comments whether negative or positive as they help us develop and improve. We have looked into the issues raised in your review, sadly the home did have an outbreak in November 2022 which was quickly dealt with and resolved. We are surprised and concerned with the issues raised in your review with regards to care provided in the home as, since your mother became a resident in the home in May 2022, you have never raised any concerns with the manager who has an open door policy. Our Care Home Manager would be more than happy to meet with you to alleviate your concerns.
Sister has to bring in food for me - soups, beans and sausage, tuna, etc. Food was good at one time, now very bad.
Sister has to bring in food for me - soups, beans and sausage, tuna, etc. Food was good at one time, now very bad.
Thank you for taking the time to submit a review. We are sorry to hear how unhappy you are with the standard of food in the home, and thank you for bringing it to our attention. We are currently reviewing the catering service, and hopefully, you will see an improved dining experience in the next few weeks.
My mum has been at the Orchard Nursing Home for eight years. They have always dealt with all her needs. I always feel happy when I leave her.
My mum has been at the Orchard Nursing Home for eight years. They have always dealt with all her needs. I always feel happy when I leave her.
Thank you for taking the time to submit a review. It is wonderful to hear how well cared for your mum has been over the last eight years. I will share your feedback with the team.
My husband has only been in the Orchard for a short time, but what a difference! He is now comfortable and cared for with dignity and respect. His needs are being met in an empathetic and caring manner, plus any needs that he has from outside agencies are included in his care. Management registered...
My husband has only been in the Orchard for a short time, but what a difference! He is now comfortable and cared for with dignity and respect. His needs are being met in an empathetic and caring manner, plus any needs that he has from outside agencies are included in his care. Management registered general nurses and carers are interested in his well being and ensure his needs are met. I can now sleep at night knowing my husband is in good hands. Food is exceptional too.
Thank you for your lovely review. It is wonderful to hear how well your husband is being cared for, giving you peace of mind that all his needs are being met. I share your lovely comments with all the team.
Good, clean, friendly staff. Happy!
Good, clean, friendly staff. Happy!
Thank you for your positive review. So glad you were satisfied with the service.
My aunt has only been at this home for a week. We have found the home very friendly and homely and the staff helpful and obliging. We have noticed how warm the home is, it's clean and smells nice. My aunt enjoys the food as well. We have found the staff really caring and helpful.
My aunt has only been at this home for a week. We have found the home very friendly and homely and the staff helpful and obliging. We have noticed how warm the home is, it's clean and smells nice. My aunt enjoys the food as well. We have found the staff really caring and helpful.
Thank you for your review. So glad your aunt and you were happy with the home and hope to see you again.
My dad has stayed at Orchard Nursing for over 2 years and has, at all times, been treated with respect and dignity. The staff, without exception, are polite, thoughtful and friendly.
My dad has stayed at Orchard Nursing for over 2 years and has, at all times, been treated with respect and dignity. The staff, without exception, are polite, thoughtful and friendly.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Ana is the Home Manager who has several years of experience and oversees the day-to-day running of the home. Her main interest and experience are in...
Ana is the Home Manager who has several years of experience and oversees the day-to-day running of the home. Her main interest and experience are in managing successful care homes housing elderly and frail Residents. Ana is very experienced in care home management and is committed to providing a high-quality service.
She is ultimately responsible for the effective and professional running of the care home. Ana is always happy to allocate time to discuss any aspect of our residents' care or any problem they may be experiencing.
She is keen to work closely and in partnership with our Residents and their relatives, significant others, and any external agencies to benefit the Residents. Ana is a dynamic team leader and has an ongoing interest in the professional as well as the personal development of her staff.
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