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Orchard Care Home

St Mary's Road, Huyton, Liverpool, Merseyside L36 5UY
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Orchard Care Home, Liverpool
Orchard Care Home, Liverpool
Orchard Care Home, Liverpool

Orchard Nursing in Liverpool has friendly, well-trained, caring staff who strive to ensure residents live in comfort, in a social and relaxing environment.

Orchard Nursing can offer long and short term, nursing, residential and dementia residential care.

The Orchard is also registered to provide palliative nursing care, elderly and mentally infirm residential care and residential day care.

A variety of entertainment and stimulating activities are available at the home.

Healthy, balanced meals...  

Care Provided by Orchard Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,100
Residential Dementia CareFrom £1,100From £1,100
Nursing CareFrom £1,100From £1,100

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

Contact Orchard Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Natalia Szmigiel (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (57)

Orchard Care Home Reviews (42)

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9.3

Orchard Care Home has a Review Score of 9.3 (9.312) out of 10, based on 17 reviews in the last 2 years. Over all time Orchard Care Home has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from F W (Granddaughter of Resident) published on 19 January 2024 Submitted via Postal Card
Overall Experience

My nan has been in respite for six weeks. She has been cared for so well at Orchard. My grandad visits daily; he is made to feel so welcome by the staff, even offered a meal while is there. Her mobility has improved, and she is looking forward to returning home in the next week. She is happy with her room. Staff are really kind and caring. Would highly recommend.

Reply from Davey Taverner, Digital Marketing Manager at Orchard Care Home

Thank you for taking the time to review Orchard. We are so glad we could provide the high standards of care we strive for, and we are happy that your nan is enjoying her time with us. I will be sure to relay your warm words to the team. Thank you.

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Review from Terry C (Son of Resident) published on 19 January 2024 Submitted via Postal Card
Overall Experience

Mum is looked after so well. Our family feel confident in the knowledge she is safe and secure. Cannot fault her care. Support from all staff to settle her in and improve her condition is excellent.

Reply from Davey Taverner, Digital Marketing Manager at Orchard Care Home

Thank you for taking the time to leave such a lovely review of Orchard Care Home. I will make sure to relay your kind words to the team. Thank you.

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Review from J C (Son of Resident) published on 12 January 2024 Submitted via Website
Overall Experience
The staff are extremely pleasant and helpful. They went out of their way to make sure my mum was comfortable, and all her needs were met.
The facilities are excellent, and there is lots of entertainment for the residents to enjoy and partake in.

Overall, I am extremely pleased with the level of care shown by the home and its staff, and would highly recommend.

Reply from Davey Taverner, Digital Marketing Manager at Orchard Care Home

Thank you for leaving such a wonderful review for Orchard. We are so happy your mum has settled in and is comfortable with us. I will be sure to relay your warm words to the team. Thank you.

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Review from Lucy L (Niece of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience
Excellent care - very satisfied.

Thank you all so much.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for your excellent review of Orchard Care Home and for rating us 5/5 in all areas. I will share your kind review with the manager and all the team.

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Review from K B (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience
Food can be hit and miss - sometimes, it is of excellent quality, and at other times is poor.
Sometimes, the availability of certain foods is poor - certain items not available are bacon, marmalade, drinking chocolate, cheese and coffee. These are all items my mum has requested and been told are not available.

Care staff are kind, caring and excellent at what they do.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to submit a review. We welcome all comments as they help us develop and improve. We would like to reassure you that as soon as we were made aware of catering issues, we rectified immediately, and we now are receiving some great feedback about the catering team. Our manager has an open-door policy and would be happy to discuss any future issues you may have.

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Review from S M (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

Always find the staff extremely helpful and caring, and Mum's room is always nice and clean. Mum also seems very happy, which is all that really matters.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to review Orchard Care Home. It is lovely to hear how happy your mum is, thanks to the helpful and caring staff. I will share your comments with all the team.

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Review from Carole G (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card
Overall Experience

In the last month, Mum has been settled and well looked after.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to review Orchard Care Home. It is lovely to hear how well settled and cared for your mum. I will share your kind comments with all the team.

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Review from Rita C (Sister of Resident) published on 23 October 2023 Submitted via Website
Overall Experience

Whenever I have visited all staff have appeared to be very kind, considerate and caring towards my relative, who can be difficult and aggressive at times. Due to her having cognitive functioning issues and feeling frightened in unfamiliar surroundings.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to review our home. I will share your kind comments with all the team.

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Review from Janet H (Daughter of Resident) published on 24 July 2023 Submitted via Website
Overall Experience

Overall disgusting. Poor care. Scabies. I left with bites on my hands. A lot of issues I will be reporting. Staff ringing me and being very nasty on the phone. Care is very poor, dirty. I had to have my say as my mum had no curtain on her bedroom and her room overlooks the car park.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for your review of our home. We welcome all comments whether negative or positive as they help us develop and improve. We have looked into the issues raised in your review, sadly the home did have an outbreak in November 2022 which was quickly dealt with and resolved. We are surprised and...  

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Review from C H (Resident / Service User) published on 11 July 2023 Submitted via Postal Card
Overall Experience

Sister has to bring in food for me - soups, beans and sausage, tuna, etc. Food was good at one time, now very bad.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to submit a review. We are sorry to hear how unhappy you are with the standard of food in the home, and thank you for bringing it to our attention. We are currently reviewing the catering service, and hopefully, you will see an improved dining experience in the next few weeks.

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Review from C B (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

My mum has been at the Orchard Nursing Home for eight years. They have always dealt with all her needs. I always feel happy when I leave her.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for taking the time to submit a review. It is wonderful to hear how well cared for your mum has been over the last eight years. I will share your feedback with the team.

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Review from Barbara D (Wife of Resident) published on 10 October 2022 Submitted via Postal Card
Overall Experience

My husband has only been in the Orchard for a short time, but what a difference! He is now comfortable and cared for with dignity and respect. His needs are being met in an empathetic and caring manner, plus any needs that he has from outside agencies are included in his care. Management registered general nurses and carers are interested in his well being and ensure his needs are met. I can now sleep at night knowing my husband is in good hands. Food is exceptional too.

Reply from Lynn Billingham, Business Development Manager at Orchard Care Home

Thank you for your lovely review. It is wonderful to hear how well your husband is being cared for, giving you peace of mind that all his needs are being met. I share your lovely comments with all the team.

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Review from G M (Son of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

Good, clean, friendly staff. Happy!

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you for your positive review. So glad you were satisfied with the service.

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Review from Gaynor M (Niece of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience

My aunt has only been at this home for a week. We have found the home very friendly and homely and the staff helpful and obliging. We have noticed how warm the home is, it's clean and smells nice. My aunt enjoys the food as well. We have found the staff really caring and helpful.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you for your review. So glad your aunt and you were happy with the home and hope to see you again.

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Review from S T (Son of Resident) published on 23 December 2019 Submitted via Postal Card
Overall Experience

My dad has stayed at Orchard Nursing for over 2 years and has, at all times, been treated with respect and dignity. The staff, without exception, are polite, thoughtful and friendly.

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Review from B H (Son of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

My mother moved to Orchard Nursing in May 2019 after being in Orchard Residental for 3 months. She suffers a high level of anxiety and due to blindness is at high risk of falls, this appears to be managed well by the staff who are patient and understanding. I am confident she is in safe and in caring hands.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you for your review. We're so glad that you feel your mother is in safe and in caring hands.

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Review from Dawn H (Niece of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

The staff are amazing. My auntie has improved and does a lot more since coming to this facility.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you for your review. So glad your auntie and her quality of life has improved.

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Review from G J (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience
Mum went into your care after a short stay in hospital. She rapidly went downhill and she passed away on 07/11/19. Whilst she was with you, she received excellent care from all of your staff.
They administered end of life treatment and each and every person treated mum with care and compassion.

They were kind to the family and addressed our concerns professionally. Our family would recommend Orchard Nursing to everybody.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you for your positive review. We will take your scoring on activities on board and act upon it.

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Review from Ann C (Wife of Resident) published on 6 November 2019 Submitted via Website
Overall Experience
My husband was in a nursing home which closed unexpectedly and it was with some trepidation that we visited Orchard. We were very impressed by the person who showed us around but still felt apprehensive when my husband moved there. How wrong we were!
From the first day, my husband and all members of the family were treated brilliantly. Every member of staff has been so kind and have gone out of their way to make my husband's stay as comfortable as possible. From the laundry's attention to detail, cleaners' efficiency, catering staff only too willing to make food substitutions when asked, the carers' respectful and gentle approach and the nursing staff's kindness and professionalism, they all go the extra mile and it shows.

My family and I would not hesitate in recommending Orchard as an excellent nursing home and we will sorely miss our daily visits and meeting every one of the wonderful staff.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you so much for your kind comments. The staff at The Orchard will value your feedback.

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Review from Alfred B (Friend of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Very good work by all concerned. Keep up the good work.

Reply from Amin Dhanjee, Director at Orchard Care Home

Thank you - we will!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Orchard Care Home.

Accreditations

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Meet the Team (2)

Natalia Szmigiel
Natalia SzmigielJob Title:Home ManagerJoined: 2025

Natalia is an experienced and dedicated Home Manager with a strong clinical background, having qualified as a Registered Nurse in 2011 and worked in the care sector for over 12 years. Natalia began her career as a Healthcare Assistant and has progressed through a variety of roles, including Nurse, Clinical Lead, Deputy Manager, and now Home Manager. Throughout her career, she has been involved in several successful turnaround projects, achieving positive outcomes in Care Quality Commission (CQC) inspections. Most recently, she is proud to have led Orchard through its latest CQC inspection, achieving a ‘Good’ rating in all areas. She is passionate about delivering high-quality, person-centred care and is excited to continue working alongside the fantastic and dedicated team at Orchard to achieve even better outcomes for our residents in the future.

Josh Hughes
Josh HughesJob Title:Deputy ManagerJoined: 2025

Josh has extensive experience in care settings. He began his career as a healthcare assistant and progressed to a senior healthcare assistant role, later becoming a manager of a small residential service in Wales before joining Orchard. During his time managing the service, he achieved positive inspection outcomes across all areas. Josh has achieved Level 3 in Health and Social Care and is currently working towards Level 5 in Leadership and Management in Adult Care. He is proud of his achievements to date and is eager to contribute his skills, experience, and knowledge to support outstanding outcomes for our residents at Orchard.

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