This is the best care home my father has used for respite care
Carole M (Daughter of Resident)
carers are second to none in this City. Having had experience elsewhere
Pauline B (Resident)
nothing has been too much trouble for them and they have at times gone above and beyond
Cath M (Granddaughter of Resident)
These prices are only a guideline, please contact Rowan Garth Care Village to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Plenty of free car parking on site.
Rowan Garth Care Village has a Review Score of 8.9 (8.947) out of 10, based on 16 reviews in the last 2 years.
Over all time Rowan Garth Care Village has 58 reviews.
4.0 out of 5
Thank you so much for your kind review. We're delighted to hear that your brother has settled in well. The wellbeing and care of our residents are always our top priority, and it's wonderful to know that this is being felt by families too.
4.0 out of 5
Thank you for your review. We are so pleased to hear that you are happy with Beech House. Please rest assured that providing the highest standard of care for our residents will always remain our top priority.
5.0 out of 5
Thank you for your review. We're so glad you had a lovely time with us! Looking after our residents is at the heart of everything we do.Thank you.
4.0 out of 5
Thank you so much for your feedback. We truly appreciate you taking the time to share your thoughts. We are committed to providing the best possible care and support. Thank you.
5.0 out of 5
Providing the highest standard of care for our residents is always our top priority, and we are deeply committed to ensuring their well-being, comfort, and happiness at all times. Thank you
5.0 out of 5
Thank you for your kind review. We truly appreciate your words and remain committed to providing the highest standard of care.
5.0 out of 5
Thank you for your review. We very much appreciate your feedback as it helps us continue providing exceptional quality care.
5.0 out of 5
Thank you so much for your kind words! We truly appreciate your feedback, and we'll make sure to share this with our team.
5.0 out of 5
Thank you so much for the positive feedback, we will certainly pass this onto the staff team. Kind regards the management & staff team at Rowan Garth
5.0 out of 5
Many thanks for your kind words and the staff on Beech are committed to providing the best care for your mum and will continue to provide this positive experience for yourself.
4.0 out of 5
1.0 out of 5
Dear T L, we sincerely apologise for the distress you and your family experienced regarding your father's care at Rowan Garth. The issues you raised are concerning, and we deeply regret that we fell short of the standards expected. Since your review, our new General Manager has reached out to resolve the matters you brought up, and we appreciate your engagement during this process. He and the team have been working diligently to ensure lessons have been learned and improvements are in place to prevent similar incidents. While we know an apology cannot undo the difficulties, we are committed to making things right. If there's anything more we can do, please reach out to him directly. Thank you for your feedback, which has been crucial in driving positive change at Rowan Garth. We wish your father all the best in his recovery. Warm regards...
4.0 out of 5
Dear Joan, thank you for sharing your thoughts about your dad's experience at our care home. We're pleased to hear that he is happy, well cared for, and treated with the respect he deserves. It's reassuring to know that you've found our staff to be pleasant and that your dad is kept clean, well-fed, and comfortable. Your feedback is valuable to us and we're always looking for ways to improve our services. If there's anything specific you feel could be enhanced to make your dad's experience even better, we would love to hear your suggestions. Thank you again for your review and for trusting us with your dad's care. Warm regards, General Manager.
5.0 out of 5
Hi thank you for meeting myself along with your sister to discuss the concerns you raised which was about previous management issues from last year and can only again apologise for the inconvenience for you and your family.
5.0 out of 5
I'm very pleased to hear that you are enjoying your stay with us at Rowan Garth and the team enjoys making a difference on a daily basis for all our residents and we have many activities planned so you can enjoy community gatherings with friends and others.
5.0 out of 5
3.0 out of 5
Thank you so much for the positive feedback, I will share this with the entire staff team.
4.0 out of 5
Thank you so much for taking the time to write your positive feedback. I will ensure I pass this on to the staff team.
Kind regards.
5.0 out of 5
Thank you for the wonderful feedback, we are pleased to hear your mum is settled and enjoying the many activities!
4.0 out of 5
Thank you for your feedback, we are pleased your mother-in-law is happy in her home.
Thank you.
The Review Score of 8.9 (8.947) out of 10 for Rowan Garth Care Village is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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