






Alexandra Care Home has a team of trained staff who ensure each residents’ privacy and dignity is maintained at all times.
Trained, caring staff give people the support they need.
Residents can enjoy a wide range of activities to suit their interests.
Healthy, delicious food is served that meets residents' dietary requirements.
Care Provided by Alexandra Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
FNC isn't included in the fees. Price on application for respite.
The price(s) shown are provided by the care home. Contact Alexandra Care Home for full pricing details and T&Cs.
Contact Alexandra Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Springcare Ltd
- Private Owned
Person in charge
- Wendy Martindale(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (48)
Parking
- There is ample free parking on site.
Alexandra Care Home Reviews (50)
Alexandra Care Home has a Review Score of 9.1 (9.100) out of 10, based on 7 reviews in the last 2 years.
Over all time Alexandra Care Home has 50 reviews.
More suitable for residential care rather than nursing in my opinion.
The staff seemed nice and helpful, even handymen always looking to help.
My mother is well cared for. When I have been unable to visit due to COVID infections, most of the time I have been able to have video calls with Mum. This has enabled me to assess Mum's condition. It is sometimes difficult to get through on the phone. Any issues I have raised have been dealt with promptly.
It is most frustrating trying to get access when you have booked a visit, you can ring the doorbell for sometimes 20 minutes before you get a response. I have never got in on time. I don't understand why when your visit time is in the book? This is a problem for most visitors I have talked to.
Thank you for your comments about Alexandra Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, so do apologise for any difficulty when visiting. At this current time, all visitors are to present a negative...
I am full of admiration and respect for the work that the care and nursing staff carry out at the home. The biggest shortcoming overall relates to communication. It has been difficult to stay in touch with my mum, particularly during periods where no visiting has been permitted. On many occasions, it has been difficult to get through on the telephone or to contact via messenger. It would be helpful if improvements could be made in this area in future.
Thank you for your feedback about our home and your kind comments about our team. We understand that communicating regularly with loved ones is incredibly important, so can only apologise that you had trouble with this. In the past 18 months, the home has purchased two additional mobile phones...
Overall service is good. More communication needed eg, after hospital appointments before and after. Staff always friendly and polite. Dad seems to have a good, healthy relationship with all staff.
Staff are the main reason for the good review. During the lockdown, they have kept in touch via FaaceTime and the website. My mum has been kept safe, and during recent visits, I have witnessed the kindness and care that the staff have shown to many residents. They have also shown empathy to relatives who couldn't see their relatives as often as they would like. I can't praise the staff enough. My mum is happy in Alexandra, and that my main focus.
The staff are friendly and supportive. Perhaps a little updating needed. The main thing is my mother's care and needs are very well administrated. She feels safe and happy.
I was very warmly welcomed on arrival, at a very inconvenient time of evening due to a shortage of ambulances and bad weather. I was given a hot drink and was shown to my room and introduced to members of staff.
Thank you, Margaret, for letting us know how we are doing at Alexandra Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
My mother was admitted from hospital and stayed for about 2 months. Because of the pandemic I was not able to go inside the home at all, but the activities coordinator was excellent in facilitating FaceTime calls at short notice. The nurses were caring and committed, easy to talk to and always returned calls. They still cared when she had a return to hospital and then when she died. Her health deteriorated but, despite always saying she did not want to go into care, always seemed content and calm and well looked after. Before she was admitted I was very apprehensive, but any fears were unfounded.
Thank you for your feedback and for taking the time to share your experience at Alexandra Care Home. We are so sorry to hear about your Mother, but pleased you felt she received great care and hope that her time at our home did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to get in touch.
Always find the staff to be caring and helpful.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a great day.
It's a bright happy place. Staff are friendly they di what I ask. Overall I am enjoying being here.
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive. Have a fantastic day.
The staff at Alexandra are always pleased to see visitors and are always willing to help in any way that they can to listen and resolve any requests or issues. And when I say staff I mean from the admin staff, catering staff, laundry and of the course the carers.
It may not be the most lavish care home in the area but Alexandra has a heart which I see on my visits and I hear from my mother about the kindness of staff.
I can recommend Alexandra as a family home away from home.
Thank you, Linda, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
We owe a huge thank you to all the kind and caring staff who have been looking after our mum. It was only a short term visit but during that time we were all impressed with the genuine care shown by staff. During the terrible coronavirus pandemic, when visiting had to stop they were happy to pass on messages and tell us how her day had gone. We also felt that it was a bright and airy building which was always spotless. Thank you all again.
Thank you, Kath, for your wonderful feedback about Alexandra Care Home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.
The home is very clean - good staff and happy for my mum to be here. She has come on in leaps and bounds since she has been here. Thank you to you and all the staff.
Thank you, Glynn, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
Pleasant staff. Always clean and plenty of entertainment. The care of the people is excellent always pleasant to guests and the home itself is immaculate.
Thank you, Lesley, for your comments about your recent experience at Alexandra Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Always there for a chat. My mum is always very well looked after.
The best home I have ever visited.
Thank you for letting us know how we are doing at Alexandra Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Their attention to detail to ensure her physical and emotional needs were cared for was exceptional.
Their approach is person-centred and they ensure all residents are included in the wide range of activities provided by the staff and activities support staff.
The place is warm, friendly and homely and has a lovely welcoming atmosphere.
Thank you for all your hard work and the time spent making sure my mum's stay was a happy one.
Thank you Andrea, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Alexandra Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the...
If I have to point out one negative it would be the decor in mum's room but the excellent care compensates this.
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Alexandra Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I am cared for by the staff and happy.
Thank you, Sylvia, for your feedback following your recent experience at Alexandra Care Home. We are happy to learn it has been a positive one and glad that you are enjoying your time here. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
My mum is happy and settled and the staff know her likes and dislikes.
It is very homely and I would recommend it to anyone looking for a care home.
Thank you for your positive feedback towards Alexandra Care Home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team and to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alexandra Care Home.
Meet the Team (1)

Wendy is extremely passionate about helping others and providing the best care possible for her residents. With a BSc (Hons) degree in Adult Nursing, she is highly experienced, previously working in NHS trusts on acute medical wards, for Lancashire PCT as a prison Nurse and in various care homes. As well as being a successful home manager at Alexandra Care Home, Wendy also enjoys going on holidays and spending time with her grandchildren and the rest of her family. Words of encouragement for someone looking for the right care home would be: “First impressions are very important. Think whether they would enjoy the atmosphere of the home.”
“I love getting to know our residents, it’s truly amazing what some of our residents have done and what they have achieved in their lifetime.”
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