Alexandra Care Home

Park Road South, Wargrave Road, Newton-le-Willows WA12 8EX
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8.9 47 Reviews
  • Alexandra Care Home, Newton-le-Willows
Alexandra Care Home has a team of trained staff who ensure each residents’ privacy and dignity is maintained at all times.

Trained, caring staff give people the support they need.

Residents can enjoy a wide range of activities to suit their interests.

Healthy, delicious food is served that meets residents' dietary requirements.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Nursing Care: £1250 – £1350

FNC isn't included in the fees.

These prices are only a guideline, please contact Alexandra Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Wendy Martindale (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)

Parking

  • There is ample free parking on site.

Alexandra Care Home Reviews (47)

8.9

Alexandra Care Home has a Review Score of 8.9 (8.904) out of 10, based on 5 reviews in the last 2 years.
Over all time Alexandra Care Home has 47 reviews.

Overall Experience
  • 24
  • 22
  • 1
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Date Published
  • 47
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  • 42
Reviewer Connection to Alexandra Care Home
  • 17
  • 10
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Total of 47, showing 41-47
Review from Jemma P (Granddaughter of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They take good care of my nan and look after my nan to the best of their ability. Foods not up to scratch could do with a better menu. Lots of things for her to do and sometime places to go.
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Review from J S (Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm treated with respect as soon as I walked in they are all friendly and I find it very good.
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Review from Damion P (Grandson of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love the staff and I know my nan is taken care of, even though she moans the only thing that she's not keen on is the food, other than that it's a very good home with activities like Bingo and other things.
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Review from Keith J (Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not much to say really, it's all praise. The staff, which includes the carers, cleaners, tea ladies, organising all kinds of things for everyone concerned. They've all been fantastic. Everyone has been brilliant, they should be very proud of themselves. They are sincere and professional. God bless them
all.
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Review from Susan (Daughter of Resident) assisted by family/friend published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's alright, foods getting better and the place is clean. Staff are good and friendly.
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Review from Judith B (Daughter of Resident) published on 5 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has now been at Alexandra Care Home for approximately a year. She has improved immensely - her physical well being couldn't be better given her age and her engagement with staff and other residents complete. This is due to the high level of care shown by the staff who wouldn't treat her any better
if they were her own family. Our thanks go out to the whole staff.
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Review from Valerie A (Daughter of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is cared for extremely well. The nursing staff are kind and helpful at all times. They are very patient with mum. They put my mind at rest that she is being cared for at all times.
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Current Review Score: 8.9 (8.904)

Overview of Review Score

The Review Score of 8.9 (8.904) out of 10 for Alexandra Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Alexandra Care Home is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.021 Points relating to the number of positive Reviews for Alexandra Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 5 Positive Reviews ÷ 9.6 = 0.521
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Wendy

Wendy Martindale

Job Title: Home Manager

Wendy is extremely passionate about helping others and providing the best care possible for her residents. With a BSc (Hons) degree in Adult Nursing, she is highly experienced, previously working in NHS trusts on acute medical wards, for Lancashire PCT as a prison Nurse and in various care homes. As well as being a successful home manager at Alexandra Care Home, Wendy also enjoys going on holidays and spending time with her grandchildren and the rest of her family. Words of encouragement for someone looking for the right care home would be: “First impressions are very important. Think whether they would enjoy the atmosphere of the home.”


“I love getting to know our residents, it’s truly amazing what some of our residents have done and what they have achieved in their lifetime.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Care Home to verify any information. View our terms and conditions. Alexandra Care Home has an Enhanced Service - more info.