They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)
The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)
They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)
The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)
Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are spacious enough for sharing.
Victoria features TV lounges and a quiet sitting room where residents can socialise...
Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are spacious enough for sharing.
Victoria features TV lounges and a quiet sitting room where residents can socialise and relax. Separate dining rooms are available, where residents can dine together and enjoy each others company. Traditional home cooking is served with daily choices being available. Special diets can be catered for.
Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Residents can also benefit from a range of complementary therapies that can be arranged.
The home provides a varied programme of activities.
Contact Victoria Care Home to confirm what's included and get a personalised quote:
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Victoria Care Home for full pricing details and T&Cs.
Victoria Care Home has a Review Score of 9.6 (9.580) out of 10, based on 22 reviews in the last 2 years.
Over all time Victoria Care Home has 67 reviews.
Had limited experience with the home due to virus, but every time I have, it has been first-class.
Had limited experience with the home due to virus, but every time I have, it has been first-class.
Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.
My grandad is very well looked after at Victoria Care Home. Staff and management are lovely and very approachable. They have done so well throughout the pandemic and looked after our loved ones like their own family. They have also kept us up to date throughout with any updates during this time.
My grandad is very well looked after at Victoria Care Home. Staff and management are lovely and very approachable. They have done so well throughout the pandemic and looked after our loved ones like their own family. They have also kept us up to date throughout with any updates during this time.
Thank you for your comments about your recent experience at Victoria Care Home. Our residents’ wellbeing is always our main priority and it is great to hear that you are so pleased with the quality of our care. Take care.
My mum has been in the care home for 11 months and suffers from severe dementia. I have always been thoroughly happy with the care she has received. She is always well cared for, clean and well-fed. The staff all talk to her regularly and more importantly quietly even when she doesn't understand....
My mum has been in the care home for 11 months and suffers from severe dementia. I have always been thoroughly happy with the care she has received. She is always well cared for, clean and well-fed. The staff all talk to her regularly and more importantly quietly even when she doesn't understand. No one expects more of her than she is capable of providing and understand her many fears. Well done to all the staff.
Thank you, for letting us know how we are doing at Victoria Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a wonderful day.
My Dad was a resident in Victoria Care Home for about 3 weeks but in that short space of time, the staff ensured they knew my Dad's likes and dislikes and their care for him was exceptional. All the staff were respectful, caring and empathetic at all times, this also extended to us, his family. In...
I have recommended Victoria Care Home, without reservation, to someone I was speaking to today as she is looking for somewhere caring and comfortable for a family member.
Thank you, Janette, for your feedback and for taking the time to share your experience at Victoria Care Home. We are so sorry to hear about your Dad but pleased you felt he received great care and hope that his time at Victoria did see some friendships flourish, especially with the care team. All...
Thank you, Janette, for your feedback and for taking the time to share your experience at Victoria Care Home. We are so sorry to hear about your Dad but pleased you felt he received great care and hope that his time at Victoria did see some friendships flourish, especially with the care team. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Victoria Care Home is the nicest care home I have visited. Very caring staff, extremely kind to my friend's mum who is a resident and everything is put in place to make sure she settles well and feels like she's at home. It's a pleasure to visit, there are no 'bad smells' and we are free to wander...
Victoria Care Home is the nicest care home I have visited. Very caring staff, extremely kind to my friend's mum who is a resident and everything is put in place to make sure she settles well and feels like she's at home. It's a pleasure to visit, there are no 'bad smells' and we are free to wander back to my friend's room whenever we like. Well done Victoria Care Home! Highly recommended!
My dad has been in a few care homes that I have not been satisfied with. Victoria Care Home, on the other hand, is amazing. They have always shown the highest level of care, attention and compassion to my dad. He is happy and settled and I know no matter what day or time I visit and I visit a lot...
My dad has been in a few care homes that I have not been satisfied with. Victoria Care Home, on the other hand, is amazing. They have always shown the highest level of care, attention and compassion to my dad. He is happy and settled and I know no matter what day or time I visit and I visit a lot he is always shaved, showered and well dressed. Lots of activities keep him engaged and content.
Thank you, Jane, for your positive feedback towards Victoria Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your dad has settled in. If there is anything more we can do, please do not hesitate to reach out. Have a wonderful day.
My mother was aged 100, the staff gave her a fantastic 100th birthday party last February. Sadly...
This is a fantastic care home.
Thank you Jean for your kind comments about our care team. We appreciate you taking the time to leave feedback for Victoria Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the...
Thank you Jean for your kind comments about our care team. We appreciate you taking the time to leave feedback for Victoria Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mother with dignity and the compassion she deserved during her time at our home. We hope that her time at Victoria did see some friendships flourish with both the care team and residents. Thank you again Jean, if there is anything more we can do please do not hesitate to reach out.
After visiting most days for the last 18 months, I have seen the wonderful work all the staff do for the residents and their families. The staff go above and beyond to make lives happier with lots of multiple activities. Music, Bingo, light sensors, visiting performers, ladies days (Aintree), St...
After visiting most days for the last 18 months, I have seen the wonderful work all the staff do for the residents and their families. The staff go above and beyond to make lives happier with lots of multiple activities. Music, Bingo, light sensors, visiting performers, ladies days (Aintree), St Patrick's day etc., etc. After seeing a home on TV saying about it being outstanding I can only say Victoria Care Home falls into this same category. To all staff, I thank you.
Thank you, Lilian, for your comments about your recent experience at Victoria Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are...
Thank you, Lilian, for your comments about your recent experience at Victoria Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Respite stay as my daughter was getting married in Billinge and the reception was in Billinge. Consequently, I can only comment on the breakfasts which were very good. The care was very good also and they were ready with a manual wheelchair late at night when I needed to be transferred from a...
Respite stay as my daughter was getting married in Billinge and the reception was in Billinge. Consequently, I can only comment on the breakfasts which were very good. The care was very good also and they were ready with a manual wheelchair late at night when I needed to be transferred from a landrover, carried by my daughter and her fiance, who then reassembled my powered wheelchair while staff waited with patience and good humour.
Thank you, Marian, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing and are pleased that you enjoyed your stay here. Have a wonderful day.
The staff really looked after mum extremely well and ensured that the last days of her life were pain-free,...
The staff really looked after mum extremely well and ensured that the last days of her life were pain-free, peaceful and comfortable. I have nothing but high praise for the staff. They are very dedicated and do a marvellous job.
Thank you, Sandra, for your feedback and for taking the time to share your experience at Victoria Care Home. We are so sorry to hear about your mother but pleased you felt your mother received great care and hope that her time at Victoria did see some friendships flourish, especially with the care team.
Staff are very good, my husband is well looked after and staff look after me when I visit.
Staff are very good, my husband is well looked after and staff look after me when I visit.
Thank you for letting us know how we are doing at Victoria Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Staff are always very welcoming and pleasant and we are notified of any problems straight away.
Staff are always very welcoming and pleasant and we are notified of any problems straight away.
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team.
Nothing has been too much trouble for them.
Nothing has been too much trouble for them.
Thank you, Cathryn, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Victoria Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
All members of staff went above and beyond to make my grandad's time at Victoria Care Home comfortable. The care and thought taken by staff not only for my grandad but also myself, made the time spent there much brighter. I can't thank you all enough for your support and kindness.
All members of staff went above and beyond to make my grandad's time at Victoria Care Home comfortable. The care and thought taken by staff not only for my grandad but also myself, made the time spent there much brighter. I can't thank you all enough for your support and kindness.
Thank you, Emily, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Victoria Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
My mother has been in Victoria care home for approximately 3 years. She has always been treated very well by all the staff. Although she has dementia she always responds to the staff and gets on very well with them. I wouldn't have any problems recommending the home to anyone having seen the state...
My mother has been in Victoria care home for approximately 3 years. She has always been treated very well by all the staff. Although she has dementia she always responds to the staff and gets on very well with them. I wouldn't have any problems recommending the home to anyone having seen the state of some others.
Thank you, Allan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Victoria Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Overall the care is good. Personal hygiene could be improved. Some days when I visit my Mum she looks quite dishevelled. Always have to ask for nails to be cut as sometimes they are very, very long. The staff are always willing to do them when asked. The staff, on the whole, are good. Don't see...
Overall the care is good. Personal hygiene could be improved. Some days when I visit my Mum she looks quite dishevelled. Always have to ask for nails to be cut as sometimes they are very, very long. The staff are always willing to do them when asked. The staff, on the whole, are good. Don't see management much at all.
I visit most days to see my wife. The staff are friendly and make me feel welcome. I am very happy with the care my wife receives and is treated with dignity. Laundry and cleaning staff are excellent and the home is kept spotless. There is always activities going on and all the residents that can...
I visit most days to see my wife. The staff are friendly and make me feel welcome. I am very happy with the care my wife receives and is treated with dignity. Laundry and cleaning staff are excellent and the home is kept spotless. There is always activities going on and all the residents that can participate seem to enjoy themselves. I am very happy with Victoria Care Home.
Thank you, Alf, for taking the time to let us know how we are doing at Victoria Care Home. We are really happy to learn that your experience has been so positive! Our number one priority is the care and well-being of our residents and we are pleased that you have been impressed by the quality of...
Thank you, Alf, for taking the time to let us know how we are doing at Victoria Care Home. We are really happy to learn that your experience has been so positive! Our number one priority is the care and well-being of our residents and we are pleased that you have been impressed by the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.
A big, heartfelt thank you to all the amazing staff on the EMI unit for the outstanding care that you provided to our mum until her passing. You are exceptional and we are so happy that mum spent her remaining year and a half here. Not only did you look after mum, but you provided superb support to...
A big, heartfelt thank you to all the amazing staff on the EMI unit for the outstanding care that you provided to our mum until her passing. You are exceptional and we are so happy that mum spent her remaining year and a half here. Not only did you look after mum, but you provided superb support to our family too. We are blessed by your care and at peace knowing that we couldn't have put mum anywhere better. The staff are simply the best and we will remember you all with warmth and love. Thank you xxxxxx
My mother has lived at Victoria Care Home in Rainford for approximately ten years, she suffer from dementia and is now in the advanced stages of the illness. The home is clean and beautifully decorated, providing a pleasant environment. My mother is always well cared for and totally depends on the...
My mother has lived at Victoria Care Home in Rainford for approximately ten years, she suffer from dementia and is now in the advanced stages of the illness. The home is clean and beautifully decorated, providing a pleasant environment. My mother is always well cared for and totally depends on the staff to attend to all her needs. I have a great respect for the staff who do a very difficult job in a professional and caring way. My family are very happy with the care my mother receives. She is always clean and comfortable and her needs are met very well.
I like that the carers are down to earth. Everyone is very friendly, not too posh. The activities are fun, everyone joins in and tries there best with the singing and dancing including me. I can not fault the food, there is always just enough to eat. Then the staff assist me with my daily needs. I...
I like that the carers are down to earth. Everyone is very friendly, not too posh. The activities are fun, everyone joins in and tries there best with the singing and dancing including me. I can not fault the food, there is always just enough to eat. Then the staff assist me with my daily needs. I have never felt embarrassed and they treat me with respect. I love having a cup of tea and a good natter with the staff. I am very very glad that this home was made and I'm glad to have the help and support that I need from the staff. It's like a home away from home and I feel at home here.
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Victoria Care Home enjoyed a fantastic afternoon of singing and dancing as residents and guests came together for a lively Harbour Fest celebration. The afternoon featured performances from a talented...
There are no upcoming events for Victoria Care Home.
There are no accreditations posted yet for Victoria Care Home.
Laura has worked in the Health and Social Care sector for over 20 years. She began as a care assistant before attending university where she gained a...
Laura has worked in the Health and Social Care sector for over 20 years. She began as a care assistant before attending university where she gained a BSc (Hons) degree in Adult Nursing. From this point, she joined Victoria Care Home. After many years as a nurse, she became Deputy Manager and now Home Manager. Laura also has a Level 2 and 3 NVQ and a GNVQ in Health and Social Care. Laura is a proud mother to her two children. Outside of work, she is an avid reader and loves to swim. Words of encouragement from Laura for someone looking for the right care home would be: “The first impressions always count. Always go and have a look around and get a feel for the place as this is important.”
“I strive for making the residents and team happy. I like a happy home.”
Hi, my name is Thelma, and I am the Deputy Manager here at Victoria Care Home
Hi, my name is Nicole, and I am the Administrator here at Victoria Care Home
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