Dale Park Care Home

A wonderful care home.

I am a resident who's garden backs onto Dale Parks rear carpark, there was some overgrown ivy that had grown over my fence and onto my shed, I mentioned it to the manageress who swiftly arranged for landscapers to cut it all down and remove the branches from my fence, the job was completed and all waste removed to our satisfaction, Thanks again to the fantastic manageress and Dale Park itself for a great service

Mum has lived in the Dale Park community since April 2024, both residential and nursing.

The respective teams do a wonderful job, communication is superb, care is excellent and delivered with patience and love.

I would thoroughly recommend.

Highly recommended this care home they go above and beyond to look after your loved ones , I was quite nervous when I had to put mum into care but I was so reassured each step of the way and they look after mum like she was there own family. She has really settled in well and has made new friends

So happy with the care my mother gets. The staff are all so lovely and patient. Nothing too much trouble. She's extremely content and happy living there. The meals look fabulous and she looks so much more healthy since living there.

Always friendly, welcoming and supportive. Mum is taking time to settle in to a new home and routine however the team at Dale Park have been supportive and patient. Good access to doctors and medical support, and Mum being able see her church and take communion will mean a lot to her.

She has been on trips out to local venues and the activities in the home are very good. From Knit and Natter to Basket Ball competitions and the visits of animals to the home have brought her much joy.

Mum has been in Dale Park since March after being placed in 2 other care homes over the years but as her illness progresses her behavior and care needs were becoming more challenging so I had to find EMI nursing care. I thank God I found Dale Park. From the first contact I had with admin staff to viewing the home and moving mum in everything was just so professional, reassuring and clear, helpful advice to navigate the process. Its an amazing place always clean, lovely staff are available and present at all times. The staff know all the residents what they like or don't like, their ways and moods and to be honest they treat mum like family. Meals are freshly cooked on site with lovely choices, regular drinks and snacks. Mum is always clean and dressed and happy. There are lots of activities.The quality of care is outstanding, im contacted and updated regularly about any matters that I need to be aware of. Professional, trained, caring & dedicated staff make it an outstanding care home

As a daughter, I have had direct experience with this residential home for the past 15 months and can confidently state that the progress made during this time has been exceptional. The improvements observed are beyond what I could have anticipated.

The range and quality of activities provided are outstanding, and the staff consistently demonstrate professionalism, kindness, and genuine care. Nothing is ever too much trouble, and support is always readily available.

The manager shows exemplary leadership and is consistently accessible, providing reassurance and clear communication whenever required. I would highly recommend this residential home based on the high standard of care and commitment shown.

3/12/2025

good humour but they also take the time to check on us and how we are coping with the changes that are happening and the unknown road ahead.

I would highly recommend Dale Park.

Can I just take this time to thank you all for the care and compassion your staff gave my nan, and thank-you to her carers and all the staff that made me and my husband very welcome. You gave my nan dignity and showed love in her last days. Thank-you from the bottom of our hearts.

My mother has been at Dale Park for a few months now. From the outset, the staff have gone over and above to help her settle in. On visiting my mother I have always found the home be inviting with a calm and relaxing atmosphere. I've always found the staff to be approachable and helpful and it appears that they have built a good rapport with my mum, which has made her happy. From the very first evening I left my mother at Dale Park, I felt confident that she was in good hands.

The people here at Dale Park have been wonderful so helpful I can not praise them enough. First class.

My mother in law has been in Dale Park for a while now and I can honestly say this is a beautiful home. The home is clean and tidy warm and welcoming. All of the staff are very caring and go above and beyond for the people in their care. The residents are happy,clean and tidy treated with dignity and love. The food always looks good and all needs are catered for. We can only say a great big thank you to you all for the care and love given .

Choosing the right care home is daunting but my sister and I are happy that the staff of Dale Park are giving mum the best care she could have. The staff are lovely, the food is fresh and there are plenty of activities to keep residents engaged.

My experience visiting my mother-in-law at Dale Park is always a pleasant experience. Always feel welcome, staff are all lovely and go out of their way to assist with anything you need, are very helpful. It's lovely to watch the interaction with the residents and staff.

A lovely caring home with excellent staff and facilities. Very respectful and caring would highly recommend.

Mum has been a resident for 18 months. Dale Park must be up there with the very best for genuine care towards its residents and their families. The staff are on the ball meeting the needs of my mother. There is daily routines in place meaning we all know what and when things are due to happen. Regular reviews take place and family meetings are also taking place. The management are very accessible to deal with any queries we may have at any time. I ask mum often if she is happy and comfortable at Dale Park to which she has always replied yes she is. Mum is in a happy, caring, safe place with genuinely caring and attentive staff under excellent proactive management. Well done Dale Park, your excellence helps mum and us deal with mums difficult illness. Thank you!