Dale Park Care Home

221 Meols Cop Road, Southport PR8 6JU
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10 80 Reviews
  • Dale Park Care Home, Southport
Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care.

The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of places in which residents can relax, dine or be creative. The pretty garden, which includes a sensory area, is a favourite spot for residents wishing to take some air and enjoy the company of friends and family. It is also frequently used during the warmer weather for events such as BBQs and Summer Fayres. Dale Park's hairdressing salon and beautiful patio are popular among residents.

A dedicated and professional care team at Dale Park strive to offer support that not only covers residents' care needs but also encourages them to live a fulfilled and happy lifestyle. By taking the time to get to know residents, they design a varied activity programme, offering those living in the home plenty of opportunities to enjoy the things they love most. The catering team also take the same approach, understanding that nutritional needs will be different for each person they create a range of delicious meals to ensure a lovely dining experience for all residents, centred around dietary requirements as well as personal preferences.

Every member of the team, from Care Assistants and Nurses, to the Wellbeing Coordinators and Chefs, prioritises respect and the dignity of residents, supporting people to lead a happy life in a space where they genuinely feel at home.
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Care Provided by Dale Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1108
  • Self-Funded Nursing Dementia Care: from £1440
  • RESPITE Self-Funded Residential Dementia Care: from £1219
  • RESPITE Self-Funded Nursing Dementia Care: from £1144

These prices are only a guideline, please contact Dale Park Care Home to find out the exact price for your requirements.

Contact Dale Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Dale Park Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Andrea Ekuruemu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (54)

Dale Park Care Home Reviews (80)

10

Dale Park Care Home has a Review Score of 10 (9.980) out of 10, based on 42 reviews in the last 2 years.
Over all time Dale Park Care Home has 80 reviews.

Overall Experience
  • 64
  • 14
  • 1
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  • 1
Date Published
  • 80
  • 8
  • 10
  • 42
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Reviewer Connection to Dale Park Care Home
  • 37
  • 11
  • 5
  • 5
  • 5
  • 5
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 80, showing 41-60
Review from Bernadette C (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with Dale Park staff and management. The standard of care is amazing. I am well informed on my mum's health and wellbeing. Mum has settled well. As a care assistant of twenty-five years for five servers, I am happy with her standard of care. Lovely home from home.
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Review from Paul L (Son of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a nice vibe to the home, always find it warm and friendly. The staff are amazing. So patient and caring. I love the fact that all the staff know my dad's name - even the chef and kitchen staff - so nice.
I get regular updates on my dad's health and well-being. I know he is safe and well cared
for. Thanks also due for a day out with my dad organised by the home.
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Review from Cameron B (Nephew of Resident) published on 1 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my aunt today and she's always clean and cared for despite her health issues. Her room is consistently clean and tidy. The team at Dale Park are a great bunch, from reception, to manager, to kitchen crew, to the 'hands-on' carers. My aunt's been in three/four homes and Dale park is without doubt
the best by far. The real strength is the people.
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Review from Christine T (Daughter of Resident) published on 14 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Dale Park Care Home for five years. The care he has received has been wonderful. The staff are amazing and the food is great. During Covid, they have all been outstanding.
My only worry is that head office keeps reducing staffing levels. They should not do this. It puts
too much strain on the staff.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Dale Park Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Your positive feedback on the direct care your father receives at Dale Park, the quality of food and the amazing commitment of colleagues throughout the Covid-19 pandemic is very much appreciated. We are committed to ensuring we have appropriate staffing levels in place at all times and as such we are currently actively recruiting and continuing to support our colleagues who work within the home.
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Review from D G (Nephew of Resident) published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not been able to visit my aunty due to the restrictions but I am always made to feel at ease when I ring up. The staff are friendly and take time. Prior to the pandemic, I visited regularly and nothing is too much trouble. My only criticism is it needs to be decorated. Well done Dale Park.
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Review from Sarah C (Daughter of Resident) published on 2 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the level of care provided by Dale Park. My mum is happy and settled there and I believe she has the best possible quality of life for her condition. The staff are friendly and caring and keep me informed and updated as necessary. I have no concerns over my mum's care and throughout
the COVID-19 pandemic they have taken all appropriate measures. would recommend Dale Park to anyone in a similar situation.
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Review from John M (Son of Resident) published on 27 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been a resident at Dale Park since October 2015 and his care there has, in the main, been very good. He has always been happy and even after the last year of separation his spirits were good when visiting was once again possible. The staff know him well and provide excellent personal care
and friendship.
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Review from Stephanie W (Stepdaughter of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one, all staff and senior nurses have been amazing in the care which was provided to my stepmother. They excelled themselves during COVID times, a credit to your organisation. My stepmother's palliative care was exceptional, going above and beyond in facilitating WhatsApp and Facetime calls
with family members, in our opinion, there isn't a better Elderly Mentally Infirm home in the area.
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Review from T C (Daughter of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are all friendly and do their best to care for mum in hard times with very little funding.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Dale Park Care HomeThank you for your review, we value all feedback as this helps us to improve our service. At HC-One we strive to offer kind, quality care at all times to the residents who reside with us so your positive feedback about the friendly approach adopted by our colleagues and the efforts they have gone to provide kind care during the Covid-19 pandemic is very much appreciated. We are proud of our colleagues and grateful for the on-going kind care they deliver day in, day out. We also note your feedback with regard to funding and would welcome the chance to understand this further; please therefore do not hesitate to contact Dale Park and the Home Manager will happily discuss.
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Review from Sue D (Daughter of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dale Park cared for my Mum during the final two years of her life and did a great job of providing some level of rehabilitation after a very difficult stay in hospital. Mum was well cared for and I always found the home very welcoming during my visits until the closure of all care homes due to Covid-19.
It isn't the smartest of care homes but I found that the staff were caring and helpful. The nursing staff were always happy to discuss Mum's requirements and kept me informed of any issues regarding her care. The home supported us during my Mum's final days and we were able to be with her for most of the time and in her final hours - although she did not require any additional medication, we were told this was available if required and Mum received regular personal care.
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Review from A K (Partner of Resident) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dale Park Care Home is a very friendly home. The staff are all very nice and approachable, if there is an issue it is dealt with efficiently and to my satisfaction. I am very happy with the home and how it cares for my partner. If one criticism, there needs to be more activities as there is not enough
going on.
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Review from Christine B (Daughter of Resident) published on 9 March 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
Be warned, don't even deserve one star. End of life care for my father was disgraceful. I was begging for painkillers for my father. Had to ask for his bed to be changed and the staff who changed his bed glared at us and told us to leave the room and we heard my father cry out in pain, he died two hours
later. Holes in sheets, bin not emptied, dad not turned and same clothes on for 2 days. Hard to get through to anyone on the phone, my mum was stressed trying to get through most days.
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Review from Debbie M (Daughter of Resident) published on 24 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Dale Park showed the highest level of professionalism whilst caring for our Dad. He was treated with dignity and compassion. Dad and the family were warmly welcomed into the home. On each visit, we were given an update and we were involved in Dad's care plan throughout his stay. It is a
well lead team of dedicated people who genuinely care about their residents. The environment is fresh, clean, and friendly.
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Review from W H (Daughter of Resident) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had an emergency at home and left without any power until an electrician could attend, as my mother had a hospital bed I knew she would be unable to stay without electricity. I contacted Dale Park who arrived within half an hour to collect my mother. I am so impressed without warning they could accommodate
as such short notice. I cannot fault.
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Review from Joseph H (Brother of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been in Dale Park since September 2018. During his stay, his care has been excellent. The home is clean and fresh, his room is very good and the communal rooms are always clean. The staff have been so friendly and caring. So many have been at Dale Park for many years and the family are
so pleased with his general condition and well being.
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Review from Maureen H (Wife of Resident) published on 7 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dale Park has put my mind at rest knowing how well cared for my husband is each and every day. It's a great worry when your loved one needs full-time care. I am so lucky knowing that he is treated so well. Many thanks to the manager and all the staff. They are priceless each and every one.
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Review from Caroline F (Daughter of Resident) published on 20 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad's care has always been to the highest standard. It's his 80th birthday and all the staff, including kitchen staff, have gone out of their way for him, even though due to dementia he doesn't know it's his birthday.


Dad is always very clean and tidy and safety is excellent.

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Review from Susan S (Sister of Resident) published on 24 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit Dale Park every 3/4 months (as we live in Hampshire).
We are always very impressed by the care and dedication of the staff doing a very difficult job.
The place is always very clean and tidy.
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Review from Lisa M (Friend of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been in here for a couple of months and I visit him once or twice a week and I find the staff very friendly and the care they have for my friend is second to none. His room is always clean and the lounges are very comfy and I feel like I'm at home. The activities and food choices are very
good. Also, the manager is very friendly it's a wonderful place for my friend to be.
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Review from K D (Niece of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt went into Dale Park in the 5th June. She has been treated with kindness and excellent care, the home is very clean and well kept and the food really nice. The manager is such a caring man well liked by everyone and goes the extra mile in the running of the home.
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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Dale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.980 for Dale Park Care Home is calculated as follows: ( (487 Excellents x 5) + (10 Goods x 4) ) ÷ 497 Ratings = 4.98
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dale Park Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Andrea

Andrea Ekuruemu

Job Title: Home Manager

Introducing Andrea Ekuruemu
Home Manager at Dale Park, Southport


What does kindness mean to you?


“Positive interactions, smiles on faces, working together and communicating well. Being able to spend time with the Residents and finding out about them; involvement and inclusion.”


As a Registered Nurse, Andrea has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Andrea shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Andrea remarked:


“I really love people. I have all the time in the world to give. There is nothing better than making someone’s day special or being able to just listen and offer company and kindness.”


Outside of work, Andrea enjoys spending time with her three children, travelling and visiting new places, including Barbados and Dubai. She also likes trying new food from different countries and learning about new cultures.


If you would like to find out more about Dale Park, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dale Park Care Home to verify any information. View our terms and conditions. Dale Park Care Home has an Enhanced Service - more info.