
The care he has received has been wonderful. The staff are amazing and the food is greatChristine T(Daughter of Resident/Service User)



The care he has received has been wonderful. The staff are amazing and the food is greatChristine T(Daughter of Resident/Service User)



Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care.
The friendly and newly-refurbished home is comprised of several separate living areas which provide a choice of places in which residents can relax, dine or be creative. The pretty garden, which includes a sensory area, is a favourite spot for residents wishing to take some air and enjoy the company of...
Care Provided by Dale Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Dale Park Care Home for full pricing details and T&Cs.
Contact Dale Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Andrea Ekuruemu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2006
Room Information
- Single Rooms (54)
Dale Park Care Home Reviews (82)
Dale Park Care Home has a Review Score of 10 (9.973) out of 10, based on 25 reviews in the last 2 years.
Over all time Dale Park Care Home has 82 reviews.
Mum was recently unwell, during this time the whole Dale Park team rallied round. They identified early on that Mum would be better on an air mattress due to spending more time than usual in bed, they sorted this out straight away. When struggling to eat the kitchen staff pureed her food and the carers were very patient sitting with her and encouraging her to eat and drink. Some staff even called in when their shift had finished to see how she was before they went home. I knew all the staff and management at Dale Park were kind, caring and professional, but during recent weeks I have been blown away by their attitude. They always treat my mum with dignity and encourage her to make her own decisions where possible (even though her dementia is at an advanced stage). The whole team are amazing, carers, nurses, kitchen team, cleaning staff, laundry staff, building maintenance, activity coordinators, office staff and management team, I don't think you could get better!
Truly an excellent place for my mum. Staff work very hard with her, as she can be very impatient and sometimes aggressive, foul language at times, and they are so kind and caring. Thank you, everyone. Brilliant job from everyone.
I am so happy with Dale Park staff and management. The standard of care is amazing. I am well informed on my mum's health and wellbeing. Mum has settled well. As a care assistant of twenty-five years for five servers, I am happy with her standard of care. Lovely home from home.
I get regular updates on my dad's health and well-being. I know he is safe and well cared for. Thanks also due for a day out with my dad organised by the home.
Visited my aunt today and she's always clean and cared for despite her health issues. Her room is consistently clean and tidy. The team at Dale Park are a great bunch, from reception, to manager, to kitchen crew, to the 'hands-on' carers. My aunt's been in three/four homes and Dale park is without doubt the best by far. The real strength is the people.
My only worry is that head office keeps reducing staffing levels. They should not do this. It puts too much strain on the staff.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Your positive feedback on the direct care your father receives at Dale Park, the quality of food and the amazing commitment of colleagues throughout the Covid-19 pandemic is very much...
I have not been able to visit my aunty due to the restrictions but I am always made to feel at ease when I ring up. The staff are friendly and take time. Prior to the pandemic, I visited regularly and nothing is too much trouble. My only criticism is it needs to be decorated. Well done Dale Park.
I am happy with the level of care provided by Dale Park. My mum is happy and settled there and I believe she has the best possible quality of life for her condition. The staff are friendly and caring and keep me informed and updated as necessary. I have no concerns over my mum's care and throughout the COVID-19 pandemic they have taken all appropriate measures. would recommend Dale Park to anyone in a similar situation.
My dad has been a resident at Dale Park since October 2015 and his care there has, in the main, been very good. He has always been happy and even after the last year of separation his spirits were good when visiting was once again possible. The staff know him well and provide excellent personal care and friendship.
From day one, all staff and senior nurses have been amazing in the care which was provided to my stepmother. They excelled themselves during COVID times, a credit to your organisation. My stepmother's palliative care was exceptional, going above and beyond in facilitating WhatsApp and Facetime calls with family members, in our opinion, there isn't a better Elderly Mentally Infirm home in the area.
The staff are all friendly and do their best to care for mum in hard times with very little funding.
Thank you for your review, we value all feedback as this helps us to improve our service. At HC-One we strive to offer kind, quality care at all times to the residents who reside with us so your positive feedback about the friendly approach adopted by our colleagues and the efforts they have gone...
Dale Park cared for my Mum during the final two years of her life and did a great job of providing some level of rehabilitation after a very difficult stay in hospital. Mum was well cared for and I always found the home very welcoming during my visits until the closure of all care homes due to Covid-19. It isn't the smartest of care homes but I found that the staff were caring and helpful. The nursing staff were always happy to discuss Mum's requirements and kept me informed of any issues regarding her care. The home supported us during my Mum's final days and we were able to be with her for most of the time and in her final hours - although she did not require any additional medication, we were told this was available if required and Mum received regular personal care.
Dale Park Care Home is a very friendly home. The staff are all very nice and approachable, if there is an issue it is dealt with efficiently and to my satisfaction. I am very happy with the home and how it cares for my partner. If one criticism, there needs to be more activities as there is not enough going on.
Be warned, don't even deserve one star. End of life care for my father was disgraceful. I was begging for painkillers for my father. Had to ask for his bed to be changed and the staff who changed his bed glared at us and told us to leave the room and we heard my father cry out in pain, he died two hours later. Holes in sheets, bin not emptied, dad not turned and same clothes on for 2 days. Hard to get through to anyone on the phone, my mum was stressed trying to get through most days.
The team at Dale Park showed the highest level of professionalism whilst caring for our Dad. He was treated with dignity and compassion. Dad and the family were warmly welcomed into the home. On each visit, we were given an update and we were involved in Dad's care plan throughout his stay. It is a well lead team of dedicated people who genuinely care about their residents. The environment is fresh, clean, and friendly.
I had an emergency at home and left without any power until an electrician could attend, as my mother had a hospital bed I knew she would be unable to stay without electricity. I contacted Dale Park who arrived within half an hour to collect my mother. I am so impressed without warning they could accommodate as such short notice. I cannot fault.
My brother has been in Dale Park since September 2018. During his stay, his care has been excellent. The home is clean and fresh, his room is very good and the communal rooms are always clean. The staff have been so friendly and caring. So many have been at Dale Park for many years and the family are so pleased with his general condition and well being.
Dale Park has put my mind at rest knowing how well cared for my husband is each and every day. It's a great worry when your loved one needs full-time care. I am so lucky knowing that he is treated so well. Many thanks to the manager and all the staff. They are priceless each and every one.
Dad's care has always been to the highest standard. It's his 80th birthday and all the staff, including kitchen staff, have gone out of their way for him, even though due to dementia he doesn't know it's his birthday.
Dad is always very clean and tidy and safety is excellent.
We are always very impressed by the care and dedication of the staff doing a very difficult job.
The place is always very clean and tidy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (24) & Events (0)
- 17 Mar 2026
Dale Park Care Home in Southport, Merseyside, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North West in...
- 17 Nov 2025
HC-One’s Dale Park Care Home in Southport, Merseyside, is spreading festive cheer this December with its annual Christmas Party, inviting residents, families, friends, and members of the local community to...
- 12 Nov 2025
Residents at HC-One’s Dale Park Care Home in Southport, Merseyside, enjoyed a trip down memory lane on Friday 7th November, as the home hosted a special ‘Tom the Barrack Room...
There are no upcoming events for Dale Park Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Dale Park Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Dale Park Care Home
Accreditations
There are no accreditations posted yet for Dale Park Care Home.
Meet the Team (1)

Home Manager at Dale Park, Southport
What does kindness mean to you?
“Positive interactions, smiles on faces, working together and communicating well. Being able to spend time with the Residents and finding out about them; involvement and inclusion.”
As a Registered Nurse, Andrea has gained many years of experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Andrea shares that HC-One’s vision is aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked why she chose to work in the care sector, Andrea remarked:
“I really love people. I have all the time in the world to give. There is nothing better than making someone’s day special or being able to just listen and offer company and kindness.”
Outside of work, Andrea enjoys spending time with her three children, travelling and visiting new places, including Barbados and Dubai. She also likes trying new food from different countries and learning about new cultures.
If you would like to find out more about Dale Park, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dale Park Care Home to verify any information. View our terms and conditions. Dale Park Care Home has an Enhanced Service -more info.
