Bebington Care Home

The standard of care at Bebington is excellent. All needs are taken care of. The safety and security of the residents are a high priority. My mum looks great and all the other services offered like haircuts and nail treatments are brilliant.

Kind staff, also informative, well-led, couldn't ask for more. Look after the residents well.

I have found this home to be safe for my friend. Also, staff and management are pleasant and helpful and go out of their way to help. They are very caring towards all the residents and provide plenty of activities for residents, some of which family and friends can go to. The resident's rooms are a good size and kept very clean.

Excellent refurb and this has made this home the best in the area. The staff are amazing and take good care of my mum. Anyone who is considering this home needs to go and visit it and be blown away by how good it is.

Mum spent a lot of time in hospital and was very nervous, but having spent a few months at Bebington she is starting to feel really at home. All the staff have been really amazing and have been very patient with her and are always there for her. After a long search it was definitely the right fit and choice. It's been a long journey and I would definitely recommend them.

All staff I’ve met and spoken to seem kind committed and professional. The recent renovations are clean and bright. I receive phone calls if my mum’s condition or medication changes and she has a care plan in place. I am happy with the level of care she is receiving at Bebington Care Home.

Bebington Care Home is a caring, loving and responsive home under which we felt my stepfather was really looked after. The staff were caring and really showed a real affection and fondness of my stepfather. They handled his passing with respect and dignity. Thank you Bebington Care Home.

Staff are always lovely and caring towards my auntie. Over Christmas, there were lots of activities and lovely parties for the residents. The home always looks clean and bright and the food is lovely. The management team are always welcoming and have time to speak to us.

The staff are always friendly, although some are a little hard to understand sometimes.

Both of my parents came to the home - my father needed nursing care, and my mum respite following my father's illness. They have both been treated with dignity, respect and genuine care and attention. My father sadly passed away in May, and the whole family was supported by all the staff. My mum is now residential, and the whole unit has a warm family feel with their individual needs cared for. The staff have all become part of our family, and everyone is encouraged to be a part of the community. One of the best reviews came from a paramedic transporting my father to the hospital one night - "I've never seen a care home that takes as much time and care to prepare the patient for the journey".

Can’t recommend highly enough!

My mum has been in Bebington Care Home for three years, during this time her dementia has got worse and the pandemic has not helped because of the lack of family visits. Despite this, her care is all we could ask for and expect during this time. We hope things will get back to normal as soon as possible and we can resume more visits.

Downstairs the decor is very welcoming and feels comfortable when entering the building, calming even.

We thank the home for everything they have done, especially during the lockdown, being there when we couldn't. We can't thank them enough. Thank you!

Have been able to see Mum face to face for the last 2 visits. There are systems in place to ensure contact is safe and secure. Staff are very helpful and polite. The regular contact from the care home has vastly improved (via post, email and telephone) over the last 6 months. Mum is a very private person and doesn't like moving from her room, but staff ensure she is visited in her room as much as possible. Cleanliness in her room before COVID seemed an issue, but has improved of late. I know staff care for Mum and I'm happy now with how the care home is being run.

Very pleased now with the level of care my dad is receiving. One lady is great with my dad, and the management is approachable, helpful and put my mind at rest that my dad is receiving care from professional and caring professionals.

Not having been inside the home visiting my husband because of Covid-19 for nearly a year. My observation has to be based on my experiences when I visited 3-4 times a week prior to that. When I have seen my husband since lockdown he has always been well presented and looked after well and happy. The staff with him appeared as caring as ever and he related well to them.

The home has dealt with the events of the last twelve months excellently. The staff have dealt with a unique situation very well and I have been impressed with their care of my dad and the dignity they have shown him.

The staff are supportive and friendly to both residents and family. They try to accommodate the requests of the family to tailor care to the specific needs of the residents. Our sister always looks physically neat and well cared for. With regards to activities, these have become more diverse and of regular, which makes the residents more able to access interests which appeal to them.

It was really lovely to see my dad and also to find out what's been going on while we couldn't come in. The staff made it so lovely. Thank you all for working so hard.