Bebington Care Home

165 Heath Road, Bebington, Wirral CH63 2HB
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9.9 81 Reviews
  • Bebington Care Home, Wirral
Bebington Care Home is one of the largest Care Homes on the Wirral. Providing care for Residential / Residential EMI / Nursing and Nursing EMI they have 80 rooms over four Units.

With a dedicated and friendly care team residents, relatives and friends become a part of the Bebington Care Home family.

Bebington Care Home is LGBTQ+ friendly.

The care home welcomes same-sex couples and allows private time for couples and the sharing of rooms.

The care home's staff have had LGBTQ+ awareness training.

Recently refurbished (June 2023), all rooms have en-suite bathrooms and each Unit with a fully assisted bathroom.

All residents are encouraged to join in with a full and fun-packed activities schedule offering group activities and one-to-one sessions. External activities are also invited to the Home, such as dog therapy and The Owl Man. All denominations are also inclusive.

With an 'open door' policy, visiting times are not restricted. Family and friends are welcome, even those of the furry kind.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1400
  • Self-Funded Residential Dementia Care: £1210 – £1400
  • Self-Funded Nursing Care: £1210 – £1400
  • Self-Funded Nursing Dementia Care: £1210 – £1400
  • RESPITE Self-Funded Residential Care: £1210 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1400
  • RESPITE Self-Funded Nursing Care: £1210 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1210 – £1400

Weekly rates are up to £1400 per resident depending on each persons individual care needs.
Local Authority funding is accepted with a 3rd party top up.

These prices are only a guideline, please contact Bebington Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Calendula (Bebington) Ltd

Person in charge

  • Paul Williams (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private, NHS Referrals, Local Authority funded, CHC, Social Services, Out of Area referrals
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (79)

Visiting

  • 'Open door' policy allowing family and friends to visit any time from 8am to 8pm. Visits outside of these times can be arranged with the Home.

Parking

  • Free Parking on site.

Bebington Care Home Reviews (81)

9.9

Bebington Care Home has a Review Score of 9.9 (9.910) out of 10, based on 55 reviews in the last 2 years.
Over all time Bebington Care Home has 81 reviews.

Overall Experience
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  • 16
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Date Published
  • 81
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  • 55
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Reviewer Connection to Bebington Care Home
  • 32
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  • 1
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Total of 81, showing 21-40
Review from C L (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being in a position to need a care home for a loved one is very stressful but all staff here have made it as easy as possible. We have been made to feel part of the family and they go out of their way to help in any way. Their care and concern for Dad's welfare and well-being have been excellent. For
all this, we are extremely grateful. Thank you.
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Review from Doreen S (Cousin of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been a resident with this care home for fourteen years. I was responsible for selecting this home to meet her needs and I am very grateful to all staff concerned for the care given to my relative as it has been fundamental to her well-being and my peace of mind.
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Review from Richard S (Grandson of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's hard to see my lovely, caring nan jump from care home to care home because I don't want to keep her in a place she's not happy but finally, we have found a fantastic place here at Bebington Care Home. My nan loves the place and we do too. I would like to thank the team there for all the hard work
they put in day in and day out. Thank you.
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Review from Hollie M (Granddaughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has just become a resident within this lovely care home, the staff are so welcoming and nothing is too much. Lovely place with a lovely feel, beautiful gardens and lots of activities on offer.
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Review from P H (Friend of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely caring home from home for my dear friend, staff are always on hand to answer any questions. Staff treat residents with care and compassion, there's always such a jolly cheerful atmosphere and rooms are lovely and clean.
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Review from Jo H (Daughter-in-law of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank Bebington Care Home enough, they treat my mother-in-law with dignity and respect, and the care is amazing. The place is spotless, the food looks good and is hot, all the staff are so helpful and happy. I can now go home and know she's safe and being cared for, I would highly recommend
Bebington Care Home.
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Review from Jane H (Cousin of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are attentive and friendly to both residents and visitors. Management is helpful and keen to be sure residents have all they need to be comfortable and happy. Very impressed with the food provided by the canteen. This is a 'care' home in every sense of the great care received by those unable to
care for themselves. A great relief to be assured the best possible treatment is being provided. Well done to all management and staff for their dedication and commitment. Thank you.
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Review from W S (Son-in-law of Resident) published on 19 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited my mother-in-law many times the staff and management have been second to none. The cleanliness is impeccable, the care is first-class. Having been in two different other care homes previously, Bebington Care Home stands above and beyond them all.
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Review from B S (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum moved into Bebington Care Home in January 24. The move couldn't have gone any better. She has settled in really well. The care and dignity shown have been excellent. The manager and his team work incredibly hard, and we, as a family, can't thank them enough.
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Review from Jean R (Daughter-in-law of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been a resident of this care home for over 7 years. The home itself has greatly improved in terms of rooms and facilities. My relative is always treated with dignity and gets excellent care from the staff who encourage her to walk around when necessary. The only aspect that does need
some small changes/improvement is the laundry service, several items of clothing have gone missing recently. Overall though this is a very happy place for my relative to live and I am delighted by the attention and care received.
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Review from Ian S (Husband of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in the care home for about eighteen months. I have the greatest admiration for the way it is run and staff are first-class.
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Review from C L (Granddaughter of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care which my Grandad receives at Bebington Care Home is nothing short of amazing, after my Grandad found the transition into a care home very difficult they have gone above and beyond to care for him as though he is their own family member, we couldn’t ask for more.
As a family, we are so happy
that my Grandad is happy and safe surrounded by lovely staff that make visiting a pleasure all within beautifully renovated facilities.
To all the staff, thank you for everything you do!
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Review from Fa M (Wife of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
My husband entered Bebington Care Home on 7 May. After two days, he started to vomit and diarrhoea and lasted 3 days. No doctor came to see him. On the 6th day, 13 May, he was carried by ambulance to the Hospital. I am questioning the hygiene of the food. I believe my husband ate food that was dodgy
and had a bug. This is not a care home for people needing care to stay.
Reply from Paul Williams, Home Manager at Bebington Care Home

Clearly our care did not meet your expectations. For your experience of all this, I do sincerely apologise. I can understand how upsetting this has been for you. I also want to assure you that we take these concerns very seriously and this is not the family experience we strive for. An investigation into this matter included a review of your husband's care records and interviews with the staff that took care of him. The investigation concluded that 1. Your husband was very severely frail (his needs-based coding was Amber) and he became acutely unwell soon after being admitted to the care home. 2. Your husband was in our care for 7 days and was reviewed by a GP on two separate occasions (9th May and again on 11th May) and medication was prescribed. 3. The decision was made to transfer your husband to the hospital due to him having uncontrolled symptoms. 4. Staff attempted to update you numerous times in regards to your husband's condition but you would not engage with them.

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Review from K G (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is very happy and settled at Bebington. He is always clean and well cared for. The food is excellent and he enjoys every meal. The staff are caring and attentive to his needs. There are regular activities which he enjoys. Any questions or concerns I have had, have been answered rapidly.
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Review from Caroline F (Daughter of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank this home enough for my mum's care it's above standard and she is loving it they get her involved in activities and really do care for her above and beyond nothing is troublesome for them.
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Review from A T (Friend of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care and attention my friend receives at Bebington Nursing Home is outstanding, the staff are friendly and professional and nothing is too much trouble. She has now settled in and is very happy. The home is run well and organised and I couldn’t recommend it enough.
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Review from Michael J (Son of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Bebington Care Home now for 6 months and she is happy, settled, safe and so well looked after. Very happy that she is here and the staff who look after her are just so good. They are kind and considerate and know how best to look after her. Thank you.
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Review from Paula G (Daughter-in-law of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not wish for a better home for my lovely mum-in-law. The standard of care at Bebington Care Home is outstanding and her needs are always met. She can sometimes become upset but the staff reassure her and always have her smiling again.
All staff in every department are warm and welcoming and
always happy to help. Nothing is too much trouble.
My mother-in-law loves her trips out, the Wednesday pamper days, getting her hair and nails done, and joining in with the many activities on the floor.
Everyone’s birthday is celebrated, so it’s like a whole new, extended family.
Having your loved one go into a home is a scary time, feelings of guilt and the worry that they will not settle. But I truly cannot thank the home enough for everything that they do. My mum-in-law is treated with respect and dignity and we know she is safe and happy.
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Review from G C (Son of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Bebington Care Home since November 2023, the care she has received from the staff is excellent, she is settled and very happy which means a lot to us, as a family.
The refurbishment the home is having at the moment is exceptional, very modern and beautifully decorated.
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Review from R G (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for eighteen months and every one of the staff treats her with the utmost respect and dignity. She is offered choices as much as is possible and her views are taken into account throughout. The senior staff are readily available to deal with issues as and when they occur which
ensures Mum receives appropriate care quickly and efficiently. Communication between the home and the family is prompt and effective when needed and they operate an 'open door' policy which ensures a positive relationship. Mum is very happy and settled in the home which is reassuring for the family.
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Bebington Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 55 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Bebington Care Home is calculated as follows: ( (602 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 646 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bebington Care Home is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Paul

Paul Williams

Job Title: Registered Manager Joined: 2023

I joined Bebington Care Home as the Home Manager in January 2023.


I have a real passion for Bebington Care Home because this is where I began my career in care over 20 years ago as a care assistant.


I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.


I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.


My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bebington Care Home to verify any information. View our terms and conditions. Bebington Care Home has an Enhanced Service - more info.