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Derwent Lodge Nursing Home

197 New Ferry Road, New Ferry, Wirral, Merseyside CH62 1DX
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Derwent Lodge Nursing Home, Wirral
Derwent Lodge Nursing Home, Wirral
Derwent Lodge Nursing Home, Wirral

Derwent Lodge Nursing home offers a large communal lounge on the ground floor that has floor-to-ceiling windows providing a spectacular view of the River Mersey, looking out onto the sky line of Liverpool.

The communal lounge has access to a small outside patio area with a ramp to accommodate anyone wishing to enjoy the view.

Care Provided by Derwent Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1,150 - £1,375
  • Self-Funded Residential Dementia Care: £1,150 - £1,400
  • Self-Funded Nursing Care: £1,150 - £1,375
  • Self-Funded Nursing Dementia Care: £1,150 - £1,400
  • RESPITE Self-Funded Residential Care: £1,150 - £1,375
  • RESPITE Self-Funded Residential Dementia Care: £1,150 - £1,400
  • RESPITE Self-Funded Nursing Care: £1,150 - £1,375
  • RESPITE Self-Funded Nursing Dementia Care: £1,150 - £1,400

Fees to be discussed on enquiry

The price(s) shown are provided by the care home. Contact Derwent Lodge Nursing Home for full pricing details and T&Cs.

Contact Derwent Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Nichola Dunn (Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (8)
  • Single Rooms with ensuite Wet Room (29)
  • Couples/Companion Rooms with ensuite Wet Room (8)

Parking

  • Free onsite parking

Derwent Lodge Nursing Home Reviews (43)

9.1

Derwent Lodge Nursing Home has a Review Score of 9.1 (9.126) out of 10, based on 13 reviews in the last 2 years. Over all time Derwent Lodge Nursing Home has 43 reviews.

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Review from Claire O (Daughter of Resident) published on 13 May 2026 Submitted via Website
Overall Experience

My Mum has been at the care home since October 25. She is so well cared for by all of the staff. The home itself is lovely and clean and smells like a 'home' not a care facility. My mum had lived for 62 years in the same house and I was very concerned that she would have a difficult time settling somewhere else but with the support of the manger Nikki and her brilliant team this has not been an issue. I would recommend this home wholeheartedly. Thanks to all of the lovely staff for looking after my Mum so well.

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you Claire, for your lovely review. This really does mean the world to us at Derwent. We just love looking after Mum, she is such a character.

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Review from Jayne A (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card
Overall Experience

Mum has been in the care home approx 1 year. She came from another care home that did not do nursing care. Mam's health had deteriorated and she went into hospital. She was then told she required nursing care and moved into Derwent Lodge. In this time her health has improved. She is well cared for and happy, all the staff I have met are lovely, very caring and nothing is a bother to them. Mam tells me how kind they are, the food is good, and she feels well cared for. Thank you to all the lovely staff for their kindness.

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for our lovely review Jayne. Mum is a lovely lady and we are honoured to care for her.

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Review from Susan W (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience
The home is very welcoming and the staff go out of their was to greet and make you feel comfortable.
Bedrooms are comfortable and Mum has settled in well in this new enviornment.

The manager is extremely helpful.

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for your lovely review Susan, we all love your mum here at Derwent.

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Review from F D (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience

My Father is currently a resident at Derwent Lodge. The staff have been incredible. They have treated him with respect and dignity, and are always smiling. The manager, Nichola, has been so attentive and has answered all of the questions I have had since my dad moved in - which has been a lot! She made a very difficult time a lot easier on both of us. Thank you!

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for your lovely review F D, I am so pleased you chose us to care for your lovely father :)

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Review from Sian S (Granddaughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience
My grandad stayed at Derwent from January 2025 up until he passed away August 2025 and the care he received was exceptional. My Nan and the rest of my family are so grateful to all the staff for giving my grandad the best care they could at the end of his life.

The home itself is a lovely, clean and calm place and the staff go above and beyond so thank you

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home
Hi Sian,

Thank you for your lovely review. Your Grandad was a true gent. Please send our love to your Nan and family from us all.

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Review from Lynne S (Daughter of Resident) published on 16 May 2025 Submitted via Website
Overall Experience

My mother loves being here, and we know she is in good hands, and we can phone anytime, day or night. I would recommend this home if my mum asked for anything, they are trying to get it. She has a lovely room which has all her personal things, pictures etc

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for your kind words, it is very much appreciated.

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Review from Georgina B (Daughter of Resident) published on 10 February 2025 Submitted via Website
Overall Experience

Dad moved to Derwent in December 2024 due to health review , staff at Derwent were welcoming and warm from the beginning not only to dad but us as his family. He was treated with dignity care and compassion, always greeted with a smile and time to not only see to his needs but to generally chat with him and us . Dad's care was above and beyond what we expected, he was kept warm, clean and plenty of refreshments on hand. Sadly we lost dad on 25th January 2025 and he was continued to be treated with the dignity and respect he deserved. Thank you all at Derwent.

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Review from Jacqueline B (Daughter of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

My father came to Derwent Lodge from hospital after being admitted from home (with carers) in Feb 2024. It was such a relief to see he was treated with dignity and respect despite some challenging behaviour at times. At last he was in a safe environment where he was given proper meals, kept clean and regularly checked.

He stayed there until he passed away at the beginning of September 2024. Throughout this time he needed to be referred to a number of external agencies and various changes in needs and meds were necessary. Most of this went smoothly although there were occasions when I needed to chase for information rather than being contacted with updates by phone.

The carers and nurses were all approachable and friendly - they quickly got to know my dad and his likes and dislikes. This broke down somewhat when agency staff were needed to cover. Entire place was clean throughout.

Overall I would recommend. Bring back the entertainment though - the other residents loved it.

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for your feedback, we take on board all feedback given, it enables us to know where there is room for improvement. Take care

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Review from Wendy M (Wife of Resident) published on 7 October 2024 Submitted via Website
Overall Experience
Emergency respite had to be arranged quickly for my husband who has Huntington's. I was struggling to cope and he had never been in a care home, we were both so frightened about this but also knew we couldn't carry on as we were. He stayed in Derwent Lodge for 2 weeks whilst a care package was put in place.
From the moment we walked through the door we found it to be so welcoming and friendly, from the receptionist to all of the front-line care staff, chef and cleaner. Everyone was so kind and looked after my husband so well. This was such a relief as I was worried about leaving him initially, but felt reassured by how warm and welcoming everyone was. I got to know the manager who is very approachable.

Having worked in the care sector most of my life I could see that the positive culture in the home comes from her, she is very caring and has respect for everyone. Her staff are very happy in their jobs, that speaks volumes I think about how the residents are treated.

Reply from Nichola Dunn, Registered Manager at Derwent Lodge Nursing Home

Thank you for your lovely review. You are always in our thoughts and we hope you are both doing well. Take Care.

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Review from P M (Husband of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

Relatively new here, so still finding our feet as such. So far so good.

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Review from L C (Resident / Service User) published on 4 September 2024 Submitted via Postal Card
Overall Experience

Having only been a resident for 3 weeks we have limited experience of the home but up to now have found it excellent with staff very helpful and spotlessly clean at all times so a good start! Nearly all newly decorated and a lovely new furnishings.

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Review from Heather M (Sister of Resident) published on 22 August 2024 Submitted via Website
Overall Experience

My sister has been removed from this home 29/07/2024. She was neglected so badly that I got authorities in. Mental health and adult social care, I would not recommend this home to anyone. The pictures I have of the care she didn't receive and the conditions she was in were disgusting. My sister was end of life and treated very poorly. It was heartbreaking. I did report to CQC the staff and management are rude and arrogant. My sister is in hospital with very large spleen and chest pains. The home was told she was in pain and did nothing and kept the door shut so no one would see the state of her. No one ever bothered to sit and talk to her, but now she is safe clean and cared for 24 hours. The proof I have of the conditions she was in is disgusting.

Reply from Nicky Dunn, Home Manager at Derwent Lodge Nursing Home

Dear Heather, I completely understand that this is a sensitive time for you and your family. However, I do want to clarify that your review appears to have been written before we had the opportunity to meet and present the evidence of the steps taken by our team to support your sister. While the...  

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Review from P M (Power of Attorney of Resident) published on 26 July 2024 Submitted via Postal Card
Overall Experience

I have previously submitted a review and this one covers the new management. The new manager has made improvements in the overall care standards. The room is not well organised in terms of layout. The ensuite door does not close for privacy. Activities are currently very poor. They were previously excellent. There was a "buzz" before now nothing. The quiz continues due to one resident's skills. Liaison with relatives/Next of Kin - is not often followed up. The laundry is outstandingly good. The care staff are kind.

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Review from Susan M (Friend of Resident) published on 3 November 2023 Submitted via Postal Card
Overall Experience

Very welcoming and friendly atmosphere where one feels at ease. The staff are most approachable with one feeling if any concerns are easily seen to.

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Review from E W (Daughter of Resident) published on 9 October 2023 Submitted via Postal Card
Overall Experience

My mum came to live here last month. The home is lovely with lots of activities for the residents to join in with. All the staff are lovely and caring and my mum is shown dignity and respect at all times. The new management team have improved things a lot since taking over. Care plans are in place and referred to, to ensure the correct care is given. I'm very happy my mum is at this home.

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Review from L C (Daughter of Resident) published on 21 September 2023 Submitted via Website
Overall Experience

My parents had to suddenly go into care and I was a little worried about how they would adapt to such a major lifestyle change from independent living. However, the friendly and helpful staff have helped them settle far better than I expected and I am very pleased with the care and support they have received in the home. There is a real community spirit and a genuine desire to please.

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Review from Michael E (Son of Resident) published on 28 July 2023 Submitted via Postal Card
Overall Experience

Derwent Lodge is a well-run, friendly place which has my Mum's best interests at heart. The staff are very caring and attentive and she loves getting involved in all the many activities they regularly have. My mum is very happy at Derwent Lodge.

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Review from P W (Sister of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

I find Derwent Lodge to be the best place that my brother could be in. The staff are wonderful and caring, nothing is too much trouble for them. He enjoys the food. His room is always clean and he feels comfortable. There are plenty of activities for the residents to enjoy. Whenever I visit the atmosphere feels calm and welcoming.

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Review from Brian N (Brother of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

I visit my brother most weeks at least once. Every time I have been there I have been greeted with a smile and a wave, by the staff who always seem to be busy looking after the resident. I have not seen anything that would make me anxious about my brother's care.

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Review from Esther B (Daughter of Resident) published on 20 July 2023 Submitted via Website
Overall Experience
My dad is so happy here. He has been living here for just under a year and he feels so at home.
The staff couldn't be more lovely and willing to help my dad in every aspect.

Thank you all at Derwent Lodge.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2024
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Derwent Lodge Nursing Home.

Meet the Team (1)

Nichola Dunn Job Title: Home Manager Joined: 2022
Nichola Dunn
My name is Nicky. I have over 10 years of experience in the care sector, 5 of which have been in management.

I am very passionate about delivering a high standard of person-centred care and strive to achieve the best results in everything I do.

I am the new Registered Manager at Lezayre and I endeavour, with the help of my amazing team, to make the transition into a care home, may that be a short or long-term stay, the nicest possible experience.

Feel free to contact me.

Frequently Asked Questions about Derwent Lodge Nursing Home

What types of Care is Derwent Lodge Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Derwent Lodge Nursing Home have?

There are 30 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Derwent Lodge Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Derwent Lodge Nursing Home to the centre of Wirral?

7.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Lodge Nursing Home to verify any information. View our terms and conditions. Derwent Lodge Nursing Home has an Enhanced Service - more info.