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Riversdale

14/16 Riversdale Road, West Kirby, Wirral, Merseyside CH48 4EZ
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Riversdale, Wirral
Riversdale, Wirral
Riversdale, Wirral

Riversdale offers residential care to up to 40 people living with a range of care needs, as well as those living with dementia.

Situated in a beautiful residential area in West Kirby, Merseyside, it is adjacent to South Parade and West Kirby Beach and close to local amenities and transport links.

The home has three floors, with a lift for ease of access. There are communal areas for socialising and the...  

Care Provided by Riversdale

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,375£1,375 - £1,475
Residential Dementia Care£1,350 - £1,485£1,485 - £1,585

(These prices are only a guideline, please contact Riversdale to find out the exact price for your requirements.)

Contact Riversdale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Chloe Bowe(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (14)

Parking

  • The home has some off road parking at the front of the home.

Riversdale Reviews (38)

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9.3

Riversdale has a Review Score of 9.3 (9.329) out of 10, based on 15 reviews in the last 2 years. Over all time Riversdale has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from Clare D (Resident / Service User) published on 29 July 2026 Submitted via Postal Card
Overall Experience

Generally Good

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Review from Neil D (Son of Resident) published on 28 July 2026 Submitted via Website
Overall Experience
It is becoming increasingly difficult to park in the Riversdale car park or Riversdale Road. I have visited my Mother here for a few years and I used to always park outside.

Recently, 90% of the time I have to park in either Aldi or Morrisons car park and walk. If I have to pick up my Mother I have to park on the double yellow lines in Riversdale Road.

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Review from S C (Resident / Service User) published on 17 July 2026 Submitted via Postal Card
Overall Experience

This home is the nicesest place to live, and anyone coming to live here will be proud to be here and everyone living in this home are very well treated and cared for. In every little way possible.

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Review from D L (Grandson of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

My Nan was very looked after at Riversdale. Staff were fantastic. My Nan lived longer than expected due to the level of care she received

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Review from M B (Grandson of Resident) published on 17 July 2026 Submitted via Postal Card
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My Gran is very happy at Riversdale. She is looked after. The staff are fantastic with her. They all treat her with respect at all times. I cannot fault the care she has. Well done all.

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Review from Susan A (Friend of Resident) published on 16 July 2026 Submitted via Website
Overall Experience
Staff are very friendly and welcoming.you can call in any time of day to visit , Rooms are clean and tidy but could do with up dating /painting / few pictures .

Garden outside is such a good space shame it not used much for residents.

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Review from Katie B (Wife of Resident) published on 16 July 2026 Submitted via Website
Overall Experience

Overall the team are excellent. The only issue is that the wheelchair access is difficulr getting into the building. A ramp and some sort of awning are needed urgently. The staff and by and large excellent

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Review from Allen P (Friend of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

I gave the care here a 5 star review only a few weeks ago but very annoyed with putting the residents fees up by 13.1% with no notification whatsoever this breaks the Direct Debit Rules and we would like this looked into please. This action has left us short of accessible funds. Also my situation. Is I am temporarily disabled and the home has little regular parking facilities for staff and/or visitors. The car park needs sorting please. On a positive side Staff are great My concerning comments refers to care group who decides on fees. And notifications Thankyou

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Review from M D (Husband of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

Overall, very pleased with staff and care given. However, the day room needs air conditioning to cope with summer heat and windows need to be opened more frequently to ensure a good exchange of air per hour to help reduce spread of viruses. Air conditioning would help with this too. Food is variable, from excellent, to unappetising. It is appreciated that staff do make an effort to offer alternatives to people with poor appetites though.

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Review from L W (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident at Riversdale for a number of years. She is always treated with dignity and respect from staff. She is very well looked after and I cannot fault the care she receives. The food is good, although she is not a good eater. The home overall has a wonderful welcoming feeling.

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Review from C H (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

All staff pleasant and cheerful, nothing too much trouble. Food good quality. Since my mother has been at Riversdale Home 4 1/2 years, have had no complaints regarding her care. At present there appears to be no activities.

Reply from Davey Taverner, Reviews Team at Riversdale

Thank you for your kind words about our pleasant and cheerful staff and the quality of food. We are committed to providing reliable care and support for our residents, and we will review the current activities to enhance their experience. We appreciate your feedback and will share it with our team.

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Review from W H (Partner of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

I have called to see my partner, and on every occasion, I have found all of the staff very friendly and helpful. They put our family at peace knowing Liz is safe and well fed. Highly recommend Riversdale to anyone looking for a home.

Reply from Davey Taverner, Reviews Team at Riversdale

Thank you for your kind words. We are pleased to hear that our friendly and helpful staff have provided peace of mind for your family. Your recommendation means a lot to us, and we will share your feedback with our team as we continue to prioritise quality care and support for our residents.

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Review from L Q (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

My father seems really comfortable at Riversdale and has made a lovely new friend. The staff are very welcoming to relatives, and I feel that he is safe here. The food looks lovely, and he is well cared for. I am really glad and grateful that he got a place at Riversdale.

Reply from Davey Taverner, Reviews Team at Riversdale

Thank you for sharing your experience. We are delighted to hear that your father feels comfortable and well cared for at Riversdale, and that he has made a lovely new friend. We will share your kind words with our team as we continue to prioritise quality care and support for our residents with honesty and respect.

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Review from Joy R (Relative of Resident) published on 10 November 2025 Submitted via Website
Overall Experience

Very friendly caring staff excellent food always made welcome lots of activitues nicely decorated at different times of the year comfortabele rooms with facilities lots of lovely residents lots of interaction games

Reply from Davey Taverner, Home Manager at Riversdale

Thank you so much for your wonderful review! Our team takes great pride in providing a warm and welcoming atmosphere, delicious food, and engaging activities for our residents. It's our goal to make everyone feel at home and we're glad to have you as part of our community. Thank you for choosing us!

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Review from I C (Son of Resident) published on 4 February 2025 Submitted via Website
Overall Experience

10 /10 for all staff who work there. The food is excellent and well-cooked by the chefs. Building and room require sprucing up which I believe is happening (Room needs a toilet instead of a commode in my mum's case) value for money response is based on the cost of care which is the same everywhere, the fact the council pays less is 100% wrong.

Reply from Davey Taverner, Digital Marketing Manager at Riversdale

Thank you for letting us know how we are doing, we really appreciate you taking the time to give us feedback. Our team will be thrilled to hear your warm words of recognition especially our Chefs. We are delighted to know you are happy with our continued effort for improvement. Thank you again and have a lovely day.

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Review from Grant W (Son of Resident) published on 11 June 2024 Submitted via Website
Overall Experience
They are caring for my mother as I live away and as such I am very grateful for the time and effort they give her it does set my mind at ease knowing she is cared for in such a manner.

Shame the group didn't buy a sheep or goat for the lawn at the back as it would be nice for the residents to get out there in the fine weather (sunburn permitting !).

Reply from Davey Taverner, Digital Marketing Manager at Riversdale

Thank you for taking the time to review Riversdale so highly. We appreciate your feedback and are glad your mother is settled in well in the home. I will pass on your comments to the manager and the team. Thanks.

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Review from K D (Daughter of Resident) published on 1 May 2024 Submitted via Website
Overall Experience

Moving your mum into a care home is a very stressful and worrying time. Riversdale has been amazing to my mum and us! Mum has settled well and made friends with other residents and the staff. Riversdale is a very special home with the most amazing staff. They work very hard and look after the residents so well. Many activities and social occasions take place for the residents and families to enjoy. Can’t thank Riversdale enough for all they do.

Reply from Davey Taverner, Digital Marketing Manager at Riversdale

Thank you for taking the time to review Riversdale so highly. We will make sure to pass on your lovely comments to the team. Have a great day.

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Review from Carol M (Daughter of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

My father had nearly five happy years in Riversdale Care Home. He passed in February, very sad but well looked after. His end-of-life care by the staff was exemplary and Dad's family cannot thank them enough for their care and kindness.

Reply from Davey Taverner, Digital Marketing Manager at Riversdale

Thank you for taking the time to review Riversdale so highly. We are so glad that your father was looked after to the high standard of care we aim for. Thank You.

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Review from D B (Daughter of Resident) published on 27 December 2023 Submitted via Website
Overall Experience
I would like to thank all the staff at Riversdale. From the first contact, when I turned up unannounced to visit the home, all the staff have been professional, friendly and welcoming.

To move Mum into a home, after a fall, was a very hard decision to make, but it was made much easier by the patience and understanding of all the staff.

Reply from Lynn Billingham, Business Development Manager at Riversdale

Thank you for taking the time to submit a review. We are always happy to welcome people to look round our home at anytime as it enables you to get a proper feel for the home. It is lovely to how professional, friendly, welcoming and patient all the staff have been to make your mums move into the home some much easier. I will share your kind comments with all the team.

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Review from Ian M (Son of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

Every time I ring the bell to be let in and sign the visitor's book, I'm met with a smile, chatty and genuinely pleased to see me. The staff here are superb in every day. They offer me a coffee/tea, then update me on my mum's progress, any problem, and any issues or concerns I may have; they listen, and it's dealt with ASAP. Recommended highly. All of the staff here are first-class and caring.

Reply from Lynn Billingham, Business Development Manager at Riversdale

Thank you for taking the time to review our home. It is always lovely to receive such wonderful feedback about the home and particularly our friendly and caring staff. I will share your lovely comments with all the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Riversdale.

Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Riversdale.

Accreditations

There are no accreditations posted yet for Riversdale.

Meet the Team (1)

Chloe Bowe
Chloe BoweJob Title:Home ManagerJoined: 2026

Chloe is the Home Manager at Riversdale Care Home with several years of care experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of whom have mental health issues. Chloe has many years of experience in the care sector and is committed to providing a high–quality service.

She is ultimately responsible for the effective and professional running of the care home, but will allocate time to discuss any aspect of our residents' care or any problems they may be experiencing. Chloe is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression.

Frequently Asked Questions about Riversdale

What types of Care is Riversdale registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Riversdale have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Riversdale?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Riversdale to the centre of Wirral?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riversdale to verify any information. View our terms and conditions. Riversdale has an Enhanced Service -more info.