Westwood Hall Nursing Home

Her personal care is really good, she is always lovely and clean and has her hair done most weeks. All the staff are very friendly and we feel this is the best we could do for my auntie.

From the moment Mum was admitted December 2023 until present day. Mum was treated with dignity and respect. The staff are excellent, caring and compassionate in every way. Mum always looks clean and tidy and well cared for at all times. I am impressed with how friendly everyone is, always thinking of Dad and the family and how we are feeling. If we are worried about anything all staff do their utmost to help and accommodate us the best they can. The management are excellent, it's obvious to see they run the home beautifully and with skill.

The staff could not have been more caring towards my nan. The care home offers a loving environment and we could not fault the care provided. My nan could not have been any happier or well cared for in her final months. We are so thankful to the team and the staff at Westwood.

We are really pleased with all the care the Westwood Hall Nursing Home are giving my mother-in-law since she moved there seven months ago. The nurses and staff keep us regularly updated and everyone always has a smile on their faces. Nothing is too much trouble and the food provided is nutritious and always finished. My mother-in-law has a new 'family' there and enjoys every minute of every day. Thank you to everyone.

On visiting the resident I was impressed with the management and care staff looking after the resident. The level of care was excellent and all care needs have been met. She has been encouraged to have her meals as soon as ready. She is happy and very settled.

We were worried about having to move Mum from her own home. We would not hesitate in recommending Westwood Hall to anyone who is considering it.

Thank you from the bottom of my heart for everything you did for my mum.

Our family cannot fault Westwood Hall having viewed many care homes before we found Westwood Hall. The care that was received was the best that I believe any care home can offer. The staff genuinely care for the residents. The food was good, and the environment was beautiful. There were plenty of opportunities to join in activities and the staff encourage the residents to join in. I would definitely recommend this home to anybody who is looking for a care home in the area.

My father has been at Westwood since 9th September and from day 1 the staff have been kind, caring and supportive. I was very anxious about him going in but due to the staff's attitude no longer have any anxiety. Please thank them all!

I have been cared for by staff who are caring and friendly.

On her death, staff were supportive and professional.

It wasn't clear where the reception was and the office that would have been it, seemed to be a store. But the Manager's office was next door and she told me what to do. She took me to the room of my friend. I noticed the notes folder being accessible. The notes were good and up to date. It also listed the regularity of attendance to my friend. Excellent!

As a family we are very pleased with the care and attention given to our brother-in-law/uncle. He himself speaks very highly of all staff, after just 3 weeks here his well-being is very much improved and we are all feeling very much better.

Mum has been at Westwood Hall for 8 months. We have been very reassured by the care and attention she receives from all the staff who are all be very caring and friendly taking time to talk to her (and the family when we visit). Mum has settled in well and has been enjoying the beautiful room overlooking wildlife in the well-kept gardens that she has been moved to. The food appears to be home cooked on the times we have been there at mealtimes. There are plenty of activities advertised for her to join in if she wanted to although, at the moment, she is content to stay in her room. The very few problems that have occurred have been dealt with quickly and efficiently by management and all staff including the odd job man who is also very helpful.

My brother-in-law was cared for by the staff at Westwood Hall for several weeks prior to his death on October 12th 2018. The care was the type that money can't buy. They put the word "care" into care home. Not only was my brother-in-law cared for but his wife who has cancer was also looked after and she was able to spend nights and days with him up to the end. Every single member of staff was there for her and her husband during this very, very sad time.

Excellent standard of care by wonderful staff in a lovely environment.

Mum was admitted with terminal cancer. Her prognosis was very poor but she rallied immediately and eventually passed away some five weeks later. Her care was exceptionally good with an excellent ratio of carer to resident. Mum was confined to her room throughout so I cannot speak about the activities etc...

Although mum's stay was brief it gave us confidence and peace of mind that she was being well looked after by the manager and her team. Mum herself was fond of the staff and was able to trust them during care interventions. Thank you to all at Westwood Hall.

We have been very pleased with my mother's care. The staff have been informative, friendly and respectful. My mother loves the staff. She finds it difficult to communicate with other residents due to hearing, eyesight and dementia.

The staff always let us know if there is any change in her condition, falls or injuries. The staff are all very caring and kind. We can leave Mum, confident they will look after her to the best of their ability, also the girl who arranges activities is excellent. Carry on the good work.

My experience with WHNH covers about five years during which they have cared for my brother now 90 years old. From the initial welcome, we have always found the home and it's staff and management to provide a high standard of care in a wholesome and congenial atmosphere. As a result, my brother in well looked after and content while my own communication with the home has always been very satisfactory.