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A traditional building, Windy Knowe has extensive grounds and spacious communal areas, while being fitted with modern care technology and equipment in order to ensure that high standards are met.
The service has its own mini bus, which allows staff to treat residents to many days out and entertainments, while personal interests are encouraged within the home itself.
Care Provided by Windy Knowe Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Nursing rates listed don't include the extra FNC charge. Price on application for respite.
The price(s) shown are provided by the care home. Contact Windy Knowe Nursing Home for full pricing details and T&Cs.
Contact Windy Knowe Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Springcare Ltd
- Private Owned
Person in charge
- Samantha Hamon (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (40)
Windy Knowe Nursing Home Reviews (37)
Windy Knowe Nursing Home has a Review Score of 9.8 (9.825) out of 10, based on 23 reviews in the last 2 years.
Over all time Windy Knowe Nursing Home has 37 reviews.
My father was a resident for six months before his death, and although suffering from dementia, he was still very aware of his surroundings. The staff looked after him with such love and care that I could not believe that such wonderful people existed. They made the last months of his life incredibly happy, which took so much pressure off me. The staff treated him like family and cried when he passed away. I cannot thank them enough for everything they have done.
Thank you so much for your lovely review; we all really appreciate it.
You here a lot of bad publicity at times with regards to care homes. Windy Knowe is a fantastic care home that was recommended to me for my dad. I often hear the staff engaging with the residents and on a number of occasions when walking down the corridor to see my dad you can hear them laughing in their rooms and this is lovely to see. I have not had any issues with the service Windy Knowe provide but I am sure that if I had a concern then the team would act on it as it is my belief that they want to deliver 100% every time.
Home is clean, staff are helpful and friendly. Redecoration was taking place some disruption to residents' routines. My brother is being well looked after and has settled in well with the help of all of the team at Windy Knowe.
Thank you so much for your review of Windy Knowe, we are pleased that you are happy with our great team! We have taken every step to ensure disruption was kept to a minimum during the refurb and we apologise for any disruption that we were unable to avoid!
My mum has been attacked five times since she has been here by two different male residents, the last two incidents on the same day and they didn't inform us about the first incident where a nurse and management lacked duty of care leading to my mum getting brutally attacked and a broken hip. Residents are left walking around wet and my mum left for hours in her underwear covered in faeces witnessed by another resident's family member. Residents have unnecessary falls, I have seen a 1-2-1 carer dragging her resident up after a fall by his arms. Tea time food is always cling filmed and cold most times. I have spoken with the manager a few times regarding this and nothing has been done. Residents are not taken outside by staff. If staff don't bring residents downstairs they are isolated to their bedroom or hallway as Springcare turned the 2 lounges and dining room into more bedrooms. Not one person from Windy Knowe has asked how my mum is or sent their apologies. Windy Knowe is now redecorating since we put our complaint in, go figure.
We value your feedback, all complaints are investigated and dealt with following guidelines.
My dad spent 6 months at Windy Knowe prior to his passing in August 2023. Dad suffered from Alzheimer's and Vascular Dementia which, towards the end of his life, led to long hospital stays and complex care needs. When all other Dementia nursing homes turned us away, the Manager of Windy Knowe invited my dad into their home with open arms. The home was warm, friendly, and peaceful, which suited dad's needs. His room, albeit basically furnished, was a good size, was kept clean, and looked out over the beautiful garden. All the staff at Windy Knowe, from management, care staff, catering, cleaners, handyman and kitchen staff should be commended. They are genuinely lovely, caring people who looked after dad like one of their own. Right up until the end he was treated with the dignity and respect he deserved. The staff are by far what makes this care home a special place and we will be eternally grateful to them all for the care and love they gave to my dad during his time there.
Thank you so much for your kind words about Windy Knowe. I will pass this on to our amazing team who will all be so grateful to hear this. Dad is missed deeply and we thank you so much for your support. Please pop in if you ever need anything at all.
My mother is well looked after and cared for. She has been at Windy Knowe Nursing Home since April 2021. Staff are always friendly and welcoming. Management are approachable and easy to talk to. I have full confidence in the level of care and service provided.
The team at Windy Knowe would like to thank you for your kind words, it's a pleasure looking after Mum.
His overall health has improved so much since he has been here. This has surprised our family so much, as we were fully aware of where this journey goes, so an improvement in his overall health has been unexpected. We lost our Mum in this period, and we (as a family) received hands-on support from staff, even as this news was delivered to our Dad. This caused a problematic and emotional response in Dad that was managed brilliantly by all of the staff and strategies were put in place to help him through this difficult period.
We, as a family, speak so highly of this home, and never expected that we could feel our Dad would be so at peace in this period of his life.
Thank you all at Windy Knowe, particularly the senior staff who set the tone and the culture of respect and care here.
Thank you so much for your kind words, Windy Knowe are so happy that we can support Dad and help to improve his health at this time in his life.
My grandma was admitted and spent the last three weeks of her life here. I was in every day, met a lot of the staff and I cannot praise them enough. They are incredibly caring, gentle, loving and attentive. They made sure my grandma had everything she needed and more. When they didn't have the food she wanted in, the staff went out to buy the soups she wanted, encouraging her to eat (she was an end-of-life cancer patient so didn't eat a lot). They laughed and joked with her to keep her spirits up, as she loved a good laugh. Even observing them with the other residents, you can see the staff really care about them. One member of staff would always stroke my grandma's head when she was seeing to her, to keep her calm. The nurses I knew were perfect with her, reassuring her when they administered her medication. When we lost her, the nurse with us was so caring, staying with us until she went, even giving my mum a hug when she looked lost. This home really cares for their residents and the family!
Thank you so much for your kind words, Windy Knowe are glad we could comfort your grandma and get to know her. We send our deepest condolences to your family at this hard time.
My mum was in the home for only 13 days since leaving the hospital, but the care and consideration shown to her were excellent. She passed away with dignity and was at peace. Can not thank the home enough; they are angels.
The Windy Knowe team are so grateful to you and the family for leaving us a review at this sad time for you all, we are reassured we were able to support Mum and yourselves during the time she was here.
Dad was left on several occasions walking bare feet in urine on the floor, uncared for with no access to toilets, and had to demand an ambulance when my Dad was left dying in the chair. All discussed with the manager and they weren't bothered to address any of my concerns. Would never ever let any of my family or friends go anywhere near here and even some staff that left agreed with me.
Your feedback is important to us. When this matter was raised in 2019, the home acted on this and responded appropriately.
My wife has been a resident in Windy Knowe Nursing Home for almost four years where she is receiving excellent care. Two weeks ago I was informed that she was suffering from a chest infection. On my arrival, it was agreed to ask the doctor to attend. After his examination, he told me the prognosis was poor. During this difficult time, all the staff involved, up to and including the manager, were professional, caring and attentive. One carer stayed with my wife overnight. Happily, the medication was effective and she recovered. I cannot thank the staff enough for their kindness and expertise during this worrying time.
The home has a very good feel and atmosphere, this is all down to the staff and management, everyone is friendly, caring and understanding, they also understand what our mum's individual needs are and ensure that they are fulfilled in every way.
Mum is very happy, very settled and safe after moving into Windy Knowe. After spending 60 years in her family home we were all worried about how long it would take for mum to settle into her new life but mum has settled in so quickly, and mum has exceeded everyone's expectations.
This is down to mum and the management and staff helping mum settle in, it now feels like mum has always lived there.
Mum had received good care at home during the day from a carefully chosen team of carers and family. Mum then needed 24-hour care.
I viewed 15 care homes in Liverpool but I felt that I could not leave Mum in their care.
Windy Knowe from the management to all the staff I have met, from day one Mum settled really quickly, and the care team made Mum feel so welcome. Ensuring that Mum was receiving the attention and care she required. That Mum's food preferences were addressed. The TV is on and a good choice of programmes to watch and music played regularly all in the lounge.
Mum is so happy, a fab choice of food, it really does have a family feel. The residents have a balance of entertainment for residents of different capabilities and family events also.
Mum has a curly blow dry every week.
I am very focused on Mum's care, ensuring all care plan needs are addressed, nothing is too much trouble.
She is always treated with kindness and dignity, the staff go out of their way to make sure she feels safe and secure and that gives me peace of mind.
I have no concerns for my mum and am satisfied that she is and always will be well cared for.
I have no concerns with regards to recommending this care home.
She has been very happy.
The staff and management work very hard and are very approachable.
She is very happy there, the happiest I've known her for about 2 years since her diagnosis of dementia. The staff are always pleasant and approachable and like my mum.
My mum has said she likes it there and I can see she is happy.
She has a lovely room which she enjoys. The place is set up with the bedrooms on the corridor and then the dining room, lounge after that. This gives the impression that it is sheltered which is good. Very spacious.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Windy Knowe Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Windy Knowe Nursing Home.
Accreditations
There are no accreditations posted yet for Windy Knowe Nursing Home.
Meet the Team (1)

Samantha has recently joined the team at Windy Knowe, and we are so excited to see her flourish in her new role with Springcare!
Having started her career in Health and Social Care following in her family's footsteps, Sam has progressed her career to Home Manager from being a Care Assistant straight out of college, achieving her life dream along the way.
I have worked in health and social care for 12 years, and I have been in a Home Manager role since July 2021. I love the open, honest and transparent approach of the company. I appreciate the guidance from my Senior Management Team and love the friendly feel of the care homes in the group. I like that I can support others in their journey and career within the company, and that I can support our residents to have the best life possible whilst living at Windy Knowe.
I am a family person, and when I’m not working, I spend a lot of my time with family and friends. My biggest achievement outside of work is a once-in-a-lifetime trip to Disney World, Florida, sharing memories with family.
I completed a trident in high school at a care home near where I lived. I went straight from school into college to study Health and Social Care, being successful in an apprenticeship. Following the apprenticeship ending, I was offered a permanent role.My passion has always been to succeed in my career and become a Home Manager by the time I reach 30 – that dream came true!!!
I was a Care Assistant until 2016 and achieved my Level 2 & 3 in Health & Social Care. I then trained as a Care Home Assistant Practitioner until 2019, and then became a Regional CHAP Facilitator and achieved my Level 5 in Management. In 2020, I then returned to working in a care home, and over the course of a year, became Unit Manager, Acting Home Manager, and Deputy Manager, reaching my end goal in 2021 of becoming a home manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windy Knowe Nursing Home to verify any information. View our terms and conditions. Windy Knowe Nursing Home has an Enhanced Service -more info.